IBM Netfinity 5100 8658 21Y, Manual

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3. If the computer hangs with a POST error, go to the
“POST error codes” on page 171.
4. If the computer hangs and no error is displayed, go to
“Undetermined Problems” on page 183.
5. Power supply problems, see “Power supply LED
errors” on page 170.
6. Safety information, see “Safety information” on
page 192.
7. For intermittent problems, check the error log; see
“POST error codes” on page 171.
1. IS THE SYSTEM PART OF A CLUSTER?
YES. Schedule maintenance with the customer. Shut down
all systems related to the cluster. Run storage test.
NO. Go to step 2.
2. IS THE SYSTEM IS NOT PART OF A CLUSTER?
v
Power-off the computer and all external devices.
v Check all cables and power cords.
v Set all display controls to the middle position.
v Power-on all external devices.
v Power-on the computer.
v Record any POST error messages displayed on the
screen. If an error is displayed, look up the first error
in the “POST error codes” on page 171.
v Check the information LED panel System Error LED;
if on, see “Information panel system error LED” on
page 162.
v Check the System Error Log. If an error was
recorded by the system, see “Symptom-to-FRU
index” on page 159.
v Start the Diagnostic Programs. See “Starting the
diagnostic programs” on page 21.
v Check for the following responses:
a. One beep.
b. Readable instructions or the Main Menu.
3. DID YOU RECEIVE BOTH OF THE CORRECT
RESPONSES?
NO. Find the failure symptom in “Symptom-to-FRU index”
on page 159.
YES. Run the Diagnostic Programs. If necessary, refer to
“Starting the diagnostic programs” on page 21.
If you receive an error, go to “Symptom-to-FRU index” on
page 159.
If the diagnostics completed successfully and you still
suspect a problem, see “Undetermined Problems” on
page 183.
2
: Netfinity 5100 Type 8658 Models 11Y, 21Y, 31Y,
41Y, 51Y, 1RY, 2RY, 3RY, 4RY, 5RY