HySecurity HSG80F, Programming And Operations Manual

Page: 106 / 138

92 MX3636-01 Rev. D HydraSwing Programming & Operations © 2018
Table 8: Troubleshooting Codes
Type Alert/Fault/Error Display Buzzer Chirp Sequence Possible Cause & Suggested Corrective Action
ALERT HYSECURITY
Entrapment Mode
ENTR 2 chirps per second every 2s
while control input is active An IES has been tripped twice within a specific period of time.
Check the gate site for obstructions and clear the gate area. To
return to run mode operation, press the Reset button.
ALERT HYSECURITY
Safe Mode
SAFE 2 chirps once when in Safe
Mode A gate “edge” or IES has been tripped or the operator has exited
entrapment mode. Refer to the description above.
NOTE: Gate will operate, if it receives a RUN command.
ALERT Low 24VDC
DC BUSS < 21V No chirps; LCD flashes for 1s
every 5s
Only occurs in DC powered operators.
ALERT Critical Low Power No chirps: LCD steady and
controls disabled The system monitors the 24V control voltage in lieu of line voltage.
Low incoming line voltage will cause low control voltage. Verify that
the control transformer is connected properly, (white – not used, red
for 208V, orange for 230V and blue for 460 V).
As the motor starts, check the line voltage with a meter that has min/
max hold capability. If the line voltage drops more than 10% below
nominal (187 on 208 VAC, 207 on 230 VAC, or 416 on 460 VAC) the
voltage is dropping too much and must be corrected. Generally, this
requires larger wire size. On 3-Phase operators, check each leg to
ground to make sure it is balanced.
If the line voltage is not dropping below these limits, check the
24V AC and DC power at the power supply. Voltages less than 20V
indicate an overloaded or failing transformer or power supply board.
Remove the loads until the fault is found.
ALERT Dead Battery
DC BUSS < 21V 3 chirps upon any operating
command entry DC operators only. Appears when the 24 VDC power drops too low,
disabling the operator which helps prevent damage to the batteries
from excessive discharge. Verify the AC power is present at the
charger, the charger is on and charging (Red LED is illuminated). The
charger should shut off (Green LED) when the batteries charge to
29.0 VDC. If the batteries cannot “hold a charge” replace them.
ALERT No AC POWER Chirps once whenever the
gate reaches the close limit AC power is shut off at the source (breaker) or is not connected. The
operator’s AC power switch is turned off or the main circuit breaker
has tripped.
• Have a licensed electrician check the wiring.
• Connect AC power to the operator.
• Reset circuit breaker at the electrical panel.
• Reset the operator circuit breaker.
• Turn AC power switch on.
ALERT !ACTION BLOCKED
PHOTO EYE CLOSE
PEC 5 chirps indicating that the
command cannot be initiated Photo eye is not recognized as active.
• Clear photo eye path
• Realign photo eye. Refer to
Photo Eye Alignment Feature on page
88.
• Replace photo eye battery
• Check N.C. wiring (verify wires are not disconnected or shorted)
• Review wiring diagrams. Especially path to SENSOR COM
• Make sure SENSOR settings S1, S2, and S3 are correctly assigned.
Refer to Refer to External Entrapment Protection Sensors: What
the Installer Needs to Do on page 31.
ALERT !ACTION BLOCKED
PHOTO EYE OPEN
PEO 5 chirps indicating that the
command cannot be initiated Photo eye is not recognized as active.
• Clear photo eye path
• Realign photo eye. Refer to
hoto Eye Alignment Feature on page
88.
• Replace photo eye battery
• Check N.C. wiring (verify wires are not disconnected or shorted)
• Review wiring diagrams. Especially path to SENSOR COM
• Make sure SENSOR settings S1, S2, and S3 are correctly assigned.
Refer to Refer to Refer to External Entrapment Protection Sensors:
What the Installer Needs to Do on page 31.