HySecurity HSG80F, Programming And Operations Manual

Page: 107 / 138

© 2018 Troubleshooting MX3636-01 Rev. D 93
Type Alert/Fault/Error Display Buzzer Chirp Sequence Possible Cause & Suggested Corrective Action
ALERT !ACTION BLOCKED
GATE EDGE
(Open or Close)
GEO 5 chirps indicating that the
command cannot be initiated Operator received command to run open, but movement is
prevented. Gate edge blocked or disconnected and causes operator
to enter SAFE mode.
Gate edge is not recognized as active.
• Replace sensor batteries
• If using Miller Monitored Edge Link, be aware. Issues with radio
interference cause false trips. Placing the antenna high and
reducing environmental “noise” is critical to proper wireless
transmission. Avoid placing the receiver sets within 100 feet of
each other as crosstalk may occur. Use receivers & transmitters
Version 1.02 or later.
• Verify wired edges are using a gate edge converter-type module.
Miller Edges must have a wire with blue tape. The blue tape
indicates that a resistor is built in.
• Check N.C. wiring (verify wires are not disconnected or shorted)
• Review wiring diagrams. Especially path to SENSOR COM
• Make sure SENSOR settings S1, S2, and S3 are correctly assigned.
Refer to External Entrapment Protection Sensors: What the
Installer Needs to Do on page 31.
ALERT ALERT 1
Forced Open 2 pulses per second for 30s Set FA 1 in the User Menu, to enable this option. The operator
will attempt to re-close itself if forced off the close limit switch, the
buzzer sounds for 30 seconds. Check for attempted unauthorized
access, external pressure trying to open the gate or a mis-adjusted/
failed closed limit switch.
ALERT ALERT 2
Drift Closed 2 pulses per second for
10 seconds Set F0 1 in the User Menu, to enable this option. If a gate should
begin to drift closed it automatically reopens (for up to 4s) once it
leaves the full open limit. If it is not back on the open limit at the end
of 4s, an audible alert occurs. Check for misadjusted/failed open
limit, misadjusted brake valve, outside pressure (wind, fallen trees) or
cylinder leakage affecting drift issue.
ALERT ALERT 3
EXCESS DRIFT Gate drift in transit - Advisory
only. The alert appears and
is being prevented from re-
opening. Will self-clear after an open or close input.
ALERT ALERT 4
THERMAL Overload 2 chirps per second every 15
seconds The motor windings have exceeded a preset temperature generally
due to excessive current. Verify:
• The motor connections are correct for the supply voltage
• Running voltage is within 10% of rated
• High starting currents last 2 seconds or less; if not and voltage
during start is correct, on 1Ø units you can replace the start switch/
capacitor
• Motor running current (all phases) is at or below rated ( at normal
pressures)
• When the motor is cool, open the motor connection box,
disconnect the 2 small wires going into the motor, and use an
ohmmeter to check continuity of these wires. They should be a
short circuit; if not, replace the motor.
ALERT ALERT 5
Both Lim ACTIVE 2 chirps per second every 15
seconds The STC is seeing both limits tripped at the same time. Check
for a stuck limit switch or debris caught in limit switch area and
repair any wiring issues. On electromechanical gate operators and
StrongArmCrash, reset the limits through the Installer Menu item, LL
Learn Limits.
ALERT ALERT 6
Lim not released 2 chirps per second every 15
seconds Is the pump developing pressure? Are the brake valves set properly?
Is there hardware holding the gate?
•
Check fluid levels and brake valve settings.
ALERT ALERT 7
Freq SHIFT FAULT
2 chirps per second every 15
seconds Hy5x detector has detected a frequency change outside the normal
range. Check the loops and the integrity of the loop installation.
ALERT ALERT 8
LOOP SHORTED 2 chirps per second every 15
seconds Hy5x detector has detected a short circuit in the loop. Temporarily
switch detector to be sure the loop is at fault and then repair it.
ALERT ALERT 9
LOOP OPEN 2 chirps per second every 15
seconds Hy5x detector has sensed that the loop has become an open circuit.
Check all connections and/or use an ohmmeter to find out where
the break is.
ALERT ALERT 10
I2C BUS ERROR 2 chirps per second every 15
seconds Communication issue between the Hy5x and the Smart Touch
Controller; reset and try again. Replace the Hy5x if the problem
continues.