Human Elisys Quattro, User Manual

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Error Messages
ELISYS QUATTRO User Manual HUMAN 7-1
7 Error Messages
7.1 General Error Messages
If the ELISYS QUATTRO does not work, this is often due to minor problems which
you can deal with by yourself.
This chapter describes error messages and gives instruction on error recovery.
'%1' and '%2' are placeholders for a system module or the designation of a plate, a
reagent, or an error number.
System messages appear in the status bar of the
Phoenix software, error messages
are displayed in a separate window, which has to be confirmed.
Error: Cause: Action:
ABORT button
pressed Message: The Stop button has
been pushed during a run. The run has been interrupted and may
be continued or aborted completely.
Aborting plate %1 The run of the plate has been
aborted. Reasons: The Stop but-
ton has been pushed. The run has been interrupted and may
be continued or aborted completely.
Bar code IC error The bar code cannot be read. Verify the readability of the bar codes.
Check the bar code parameters in the
Setup menu. Try reading the bar-
codes once more. If these attempts fail,
call service.
Clot detected in rea-
gent %1 Clots were detected in reagent %1. Abort the run, if necessary, and replace
reagent.
Colorimeter %1 not
homed The X-motor of the photometer is not
in the home position. Select the menu item Utilities |
Selftest to initialise the system
again. If the problem recurs, call serv-
ice. If this error message comes up dur-
ing a run, this run has to be aborted.
Colorimeter A/D error Error of the analog/digital converter
of the photometer. Call service.
Colorimeter A/D over
range error Upper limit of photometer A/D has
been exceeded due to the signal
height of the preselected resolution. The filter has not been installed prop-
erly. Call service.
Colorimeter A/D
under range error Signal detection too low. Defect of
power supply unit of the photometer,
or something similar. The halogen lamp of the colorimeter is
faulty and has to be replaced. If the
error persists, the optical components in
the photometer (filter, upper or lower
optic block) may be dirty. Call service.
Colorimeter back-
ground light level
error Typically occurs when light entered
the measurement chamber. Avoid direct exposure to sunlight, close
all housing doors and covers.
Select the menu item Utilities |
Selftest. to initialise the system
again.