Safety & Warranty Information
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Warranty
Your device has been designed to provide you with reliable, worry-free service. If for any reason
you have a problem with your equipment, pl
ease refer to the manufacturer’s warranty in this
section. For information regarding the terms and conditions of service for your device, please
visit www.boostmobile.com or call Boost Mobile Customer Care at 1-888-266-7848.
12 Month Limited Warranty
HTC Corporation (the Company) warrants to the original retail purchaser of this HTC handheld
portable cellular telephone, that should this product or any part thereof during normal consumer
usage and conditions, be proven defective in material or workmanship that results in product
failure within the first twelve (12) month period from the date of purchase, such defect(s) will be
repaired or replaced (with new or rebuilt parts) at the Company’s option, without charge for parts
or labor directly related to the defect(s). The antenna, keypad, display, rechargeable battery and
battery charger, if included, are similarly warranted for twelve (12) months from date of
purchase. This Warranty extends only to consumers who purchase the product in the United
States or Canada and it is not transferable or assignable. This Warranty does not apply to: (a)
Product subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized
alteration, misuse, improper installation or repair or improper storage; (b) Product whose
mechanical serial number or electronic serial number has been removed, altered or defaced; (c)
Damage from exposure to moisture, humidity, excessive temperatures or extreme
environmental conditions; (d) Damage resulting from connection to, or use of any accessory or
other product not approved or authorized by the Company; (e) Defects in appearance, cosmetic,
decorative or structural items such as framing and nonoperative parts; (f) Product damaged
from external causes such as fire, flooding, dirt, sand, weather conditions, battery leakage,
blown fuse, theft or improper usage of any electrical source. The Company disclaims liability for
removal or reinstallation of the product, for geographic coverage, for inadequate signal
reception by the antenna or for communications range or operation of the cellular system as a
whole.
Before sending your wireless device to HTC Corporation for repair or service, please note that
any personal data or software stored on the device may be inadvertently erased or altered.
Therefore, we strongly recommend you make a back up copy of all data and software contained
on your device before submitting it for repair or service. This includes all contact lists,
downloads (i.e., third-party software applications, ring tones, games and graphics) and any
other data added to your device. In addition, if your wireless device utilizes a Multimedia card,
please remove the card before submitting the device and store for later use when your device is
returned, HTC Corporation is not responsible for and does not guarantee restoration of any
thirdparty software, personal information or memory data contained in, stored on, or integrated
with any wireless device, whether under warranty or not, returned to HTC Corporation for repair
or service. To obtain repairs or replacement within the terms of this Warranty, the product
should be delivered with proof of Warranty coverage (e.g.,
dated bill of sale), the consumer’s
return address, daytime phone number or fax number and complete description of the problem,
transportation prepaid. Please follow the steps at
www.htc.com/us/support
or return to the place