HPE R/T3000 G2, User Manual

Page: 57 / 79

Troubleshooting 57
2.
Contact a qualified electrician to verify that the utility power is suitable for the UPS.
Battery condition
Action :
1.
Install the battery module. If the battery module is already installed, remove and reinsert the module.
2.
Allow the UPS batteries to charge for 24 hours.
3.
If the LED does not turn off, replace the batteries (" UPS battery replacement procedure " on page
47 ).
4.
If the condition persists, contact a Hewlett Packard Enterprise authorized service representative.
UPS is on battery
Action :
1.
Save files and shut down connected equipment.
2.
Allow the UPS batteries to charge for 24 hours.
Input voltage is out of range
Action
:
1.
Check the input voltage and reconfigure the UPS (" Configuring the UPS " on page 42 ).
2.
Contact a qualified electrician to verify that the utility power is suitable for the UPS.
Overtemperature condition
Possible cause: The UPS internal temperature is too high, or a fan has failed.
Action :
1.
Power down the UPS (" Powering down the UPS " on page 44 ).
2.
Allow the UPS to cool:
a.
Clear vents and remove any heat sources.
b.
Be sure that the that the airflow around the UPS is not restricted.
3.
Wait at least 5 minutes, and then restart the UPS.
4.
If the condition persists, contact a Hewlett Packard Enterprise authorized service representative.
Internal UPS fault condition
Action
:
1.
Power down the UPS (" Powering down the UPS " on page 44 ).
2.
If the condition persists, contact a Hewlett Packard Enterprise authorized service representative.
REPO condition
Action:
•
If the remote switch is closed, then open the switch to enable power to the output receptacles.