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HP Open View, Installation And Maintenance Manual

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Continuous Access Storage Appliance Installation and Maintenance Guide

Fourth Edition (May 2004)

Part Number: AA–RTD6D–TE

Summary of Contents for Open View

Page 1: ...ontinuous Access Storage Appliance Product Version 5 7 Fourth Edition May 2004 Part Number AA RTD6D TE This guide describes how to install configure and maintain the HP OpenView Continuous Access Storage Appliance CASA which uses two ProLiant servers ...

Page 2: ...tituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Intel and Celeron are U S registered trademarks of Intel Corporation Intel and Itanium are trademarks or registered trademarks of Intel Corporation in the U S and other countries and are used under license Intel Itanium Processor Family is a trademark in the U S and other countrie...

Page 3: ...reinstalled version 17 Packaged version 17 Identifying the node components 18 Connecting the nodes and the shared storage array 20 What to do next 21 2 Completing the Appliance Setup 23 Navigating the CASA console 24 Viewer mode 25 Administrative mode 26 Accessing administrative mode 27 Using switchui 28 Using the Force appliance reboot check box 28 Using a command prompt window 29 Known console w...

Page 4: ...ageWorks Auto Path 55 Windows 2000 and Windows NT 55 Configuring HBA drivers 56 QLogic HBAs 56 HP fiber card HBAs 56 Emulex HBAs 57 Using execution throttles 58 Calculating execution throttles 58 Examples 58 Setting the execution throttle for QLogic HBAs 59 Windows 2000 and Windows NT 59 Solaris 60 Setting the execution throttle for Emulex HBAs 61 Windows 2000 and Windows NT 61 IBM AIX 61 Replacin...

Page 5: ... for back end switches 96 6 Replacing and Configuring Appliance Components 99 Creating and collecting logs 100 Reconfiguring the shared storage array 101 Configuring shared storage array parameters 101 Detecting the array 102 Creating a LUN 103 Using CommandView 103 Accessing CommandView 103 Creating LUN 0 using CommandView 104 Using Hyper Terminal 105 Creating partitions on the shared storage arr...

Page 6: ... Technical specifications 138 HP StorageWorks Virtual Array 7110 139 Technical specifications 139 HP rack system E 140 Rack specifications 140 HP rackmount console switch 141 Specifications 141 HP rackmount keyboard and monitor 142 J1470A specifications 142 TFT5600RKM specifications 143 QLogic SANBlade QLA2344 series host bus adapters 144 General specifications 144 Intel PRO 1000 MT dual port serv...

Page 7: ...t 162 Syntax 162 Example 162 build 163 Syntax 163 Example 163 del trapdest 164 Syntax 164 Example 164 get pollint 165 Syntax 165 Example 165 get protocol_version 166 Syntax 166 Example 166 get trapdest 167 Syntax 167 Example 167 get version 168 Syntax 168 Example 168 get vsmpollingint 169 Syntax 169 Example 169 get vsmremindint 170 Syntax 170 Example 170 mod cache 171 Syntax 171 Example 171 mod no...

Page 8: ...ontents 8 Continuous Access Storage Appliance Installation and Maintenance Guide Syntax 176 Example 176 mod vsmpollingint 177 Syntax 177 Example 177 mod vsmremindint 178 Syntax 178 Example 178 Index 179 ...

Page 9: ...re the hosts and storage arrays connected to the appliance Wire the appliance Replace and reconfigure appliance components Reinstall the current version of the appliance software Understand how to implement appliance features Identify the physical and technical specifications of each appliance component Interpret SNMP traps and DPF error codes Identify and use the command line interface CLI comman...

Page 10: ...fabric configurations Host operating systems Storage systems Related documentation Refer to the following documentation for more information about the Continuous Access Storage Appliance HP OpenView Continuous Access Storage Appliance Command Line Interface Reference Guide HP OpenView Continuous Access Storage Appliance Release Notes HP OpenView Continuous Access Storage Appliance System Administr...

Page 11: ...ndicates that failure to follow directions could result in damage to equipment or data Tip Text in a tip provides additional help to readers by providing nonessential or optional techniques procedures or shortcuts Note Text set off in this manner presents commentary sidelights or interesting points of information Table 1 Document conventions Convention Element Blue text Figure 1 Cross reference li...

Page 12: ...mmunications connectors into this receptacle Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component Contact with this surface could result in injury WARNING To reduce the risk of personal injury from a hot component allow the surface to cool before touching Power supplies or systems marked with these symbols indicate the presence of ...

Page 13: ...or damage to the equipment be sure that The leveling jacks are extended to the floor The full weight of the rack rests on the leveling jacks In single rack installations the stabilizing feet are attached to the rack In multiple rack installations the racks are coupled Only one rack component is extended at any time A rack may become unstable if more than one rack component is extended for any reas...

Page 14: ...port registration number if applicable Product serial numbers Product model names and numbers Applicable error messages Operating system type and revision level Detailed questions HP storage web site For additional support information access any of the following links Cybrary http cybrary inet cpqcorp net HW STOR SOLUTIONS SV3000 index html Support Team Link http invent atl hp com storage svs svs ...

Page 15: ...one of two ways Preinstalled in the standard HP rack Packaged in separate boxes You must install the appliance components in the rack that the customer is using This chapter describes the following topics Shipment contents page 16 Identifying the node components page 18 Connecting the nodes and the shared storage array page 20 What to do next page 21 ...

Page 16: ...tch Two 8 foot console switch cables One third party rail kit for the TFT5600RKM keyboard monitor only Four 16A power distribution units PDUs North American preinstalled version only Two NEMA L6 20 connectors North American preinstalled version only Other accessories One hp OpenView nameplate One plastic backing nameplate HP rack only Four solution serial number labels Cables Two 2m FC cables LC L...

Page 17: ...keyboard cable and the monitor cable to the console switch HP Manufacturing does not connect the cables between the console switch and the nodes before shipment Positions the power cables and ties them to the rack Packaged version With the packaged version you are responsible for unpacking the shipment and installing the components in a rack HP Manufacturing completes the following tasks before sh...

Page 18: ...Initiator 3 Four port HBA card 3 Port 0 Target 4 Port 1 Target 5 Port 2 Initiator 4 Port 3 Initiator 5 Four port HBA card 4 Port 0 Target 0 Port 1 Target 1 Port 2 Initiator 0 shared disk connection Port 3 Initiator 1 USB connectors 5 Unit ID switch and LED 6 Auxiliary VHDCI SCSI blank 7 Serial connector A 8 Mouse connector 9 Keyboard connector 10 Serial connector B 11 Primary hot pluggable power s...

Page 19: ...Unpacking the Appliance 19 Continuous Access Storage Appliance Installation and Maintenance Guide Figure 1 Node components rear view ...

Page 20: ...e Connecting the nodes and the shared storage array If you are installing the packaged version connect the nodes to the shared storage array Figure 2 HP Manufacturing completes these connections on the preinstalled version before shipment Figure 2 Connecting the nodes and the shared storage array ...

Page 21: ...using the CASA Setup Utility See Setting network properties on page 42 5 Initialize the user database to authenticate the user interface and the command line interface CLI See Initializing the user database on page 48 6 Configure the hosts and storage arrays that you connect to the appliance See Configuring Hosts and Storage Arrays on page 53 7 Implement path failover if applicable See Implementin...

Page 22: ...Unpacking the Appliance 22 Continuous Access Storage Appliance Installation and Maintenance Guide ...

Page 23: ...It describes the following topics Navigating the CASA console page 24 Setting the current date and local time page 31 Disabling Automatic Server Recovery page 32 Identifying the network connections page 33 Setting network properties page 42 Starting the software services page 47 Initializing the user database page 48 Downloading and installing diagnostic software page 50 What to do next page 52 ...

Page 24: ... viewer mode Figure 3 Customers can only use the console in viewer mode The CPU MEM and NET indicators are updated dynamically and indicate the status of the node s central processing unit memory and network activity respectively The current time is displayed automatically Click the time to display the date This section describes the following topics Viewer mode Administrative mode Known console w...

Page 25: ...software management software and HTTP server software versions installed on the appliance node date Display the date and time on the appliance node sanos admin Access sanosadmin the appliance s command line interface Click Initialize to create an administrative user Click Launch to open sanosadmin event viewer Access application logs security logs and system logs log viewer Display details about t...

Page 26: ...ing on the appliance node setup Open the CASA setup utility window to set network properties switchui Switch the console display to the Windows NT desktop See Using switchui on page 28 for more information logoff Log off the appliance node Note Only HP personnel can use administrative mode Do not share this information with anyone outside HP This section describes the following topics Accessing ad...

Page 27: ... in viewer mode press Ctrl Alt Shift Esc 2 At the password prompt enter adm and click OK The hp OV CASA Console window opens in administrative mode Figure 4 To return to viewer mode 1 Press Ctrl Alt Shift Esc The following prompt is displayed Exiting Administrative mode click YES to continue 2 Click Yes The hp OV CASA Console window opens in viewer mode Figure 4 hp OV CASA Console window administr...

Page 28: ...casa switchui 3 If you use the switchui command the CASA Switch UI Utility dialog box opens Click Yes to continue The hp OV CASA Console window opens in viewer mode Note If you click shutdown restart on the console window to reboot the appliance node the console window opens in viewer mode when the node reboots Using the Force appliance reboot check box The Force appliance reboot check box is an o...

Page 29: ...inuous Access Storage Appliance Installation and Maintenance Guide Figure 5 CASA Switch UI Utility dialog box Using a command prompt window Throughout this guide always use a command prompt window when instructed Do not use Windows Explorer ...

Page 30: ...window To change service login information from the NT Services window a Ensure the console window is set to administrative mode b Press Alt C to open a command prompt window c At the c prompt enter control d Click services to open the NT Services window Setting the console display To set the console display to node 0 or node 1 do one of the following If the appliance keyboard and monitor has the ...

Page 31: ...eshoot issues To view or set the the current date and time on the appliance nodes 1 Set the console display to node 0 The hp OV CASA Console window opens 2 Ensure that the hp OV CASA Console window is open in administrative mode 3 Press Alt C to open a command prompt window 4 At the c prompt enter date and press Enter The system displays the current date You can change the date if necessary 5 At t...

Page 32: ...ent these reboots HP Manufacturing also disables the Automatic Server Recovery ASR parameter prior to shipment To disable Automatic Server Recovery 1 While the node is booting up press F9 The BIOS options window opens 2 Use the arrow keys to highlight Automatic Server Recovery and press Enter to select it The Automatic Server Recovery options are displayed 3 Highlight ASR Status and press Enter 4 ...

Page 33: ...y a crossover cable The InterLink must be on a private network MirrorLink This interface establishes the Gigabit Ethernet connection between the local and remote appliance nodes The MirrorLink is used for IP mirroring only and must be on a private network Refer to Managing IP Mirrors in the HP OpenView Continuous Access Storage Appliance System Administrator s Guide for more information Note The L...

Page 34: ...e appliance user interface the network administrator should open TCP port 80 in the firewall Table 2 lists the software port information Table 2 Software port information Port name Port number protocol Description CASA_FAILOVER_PORT 4051 TCP Enables peer nodes to share failover information CASA_HLTH_PORT 2001 UDP Monitors the heartbeat between local and remote nodes CASA_MANAGE_1 10340 TCP Carries...

Page 35: ... application or service that uses the port the port protocol the port number and the access type enabled or disabled Do not change the access type for those ports labeled do not change because it may cause the appliance components to function improperly Table 3 Network ports Application Protocol Port number Remote access Apache TCP 80 Enabled can disable and require browser access using SSL on por...

Page 36: ... change TCP 4099 Enabled do not change TCP kpop Enabled do not change Secure Path agent TCP securepath Enabled do not change TCP 4987 Enabled do not change TCP 4998 Enabled do not change SNMP TCP 11111 Enabled do not change UDP 161 Enabled do not change UDP 162 Enabled do not change UDP 1235 Enabled do not change UDP 1236 Enabled do not change UDP 1237 Enabled do not change UDP snmp Enabled do not...

Page 37: ...isabled TCP 161 Disabled TCP 1029 Disabled TCP 1028 Disabled TCP 1235 Disabled TCP 1236 Disabled TCP 1237 Disabled TCP 1671 Disabled TCP 1678 Disabled TCP 1770 Disabled TCP 2001 Disabled TCP nbsession Disabled UDP 137 Enabled do not change UDP nbdatagram Disabled UDP nbname Disabled Table 3 Network ports Application Protocol Port number Remote access ...

Page 38: ...ative mode 2 Click switchui to open the Windows NT desktop See Using switchui on page 28 for instructions 3 Click Start Settings Control Panel The Control Panel window opens 4 Double click Network The Network window opens 5 Double click Protocol The Protocol window opens 6 Select TCP IP and click Properties The Properties dialog box opens 7 Click Advanced The Advanced dialog box opens 8 Click Conf...

Page 39: ...ontrol Panel window opens 4 Click Network The Network dialog box opens Figure 7 5 Click the Protocols tab click TCP IP Protocol and then click Properties The Microsoft TCP IP Properties dialog box opens Figure 8 6 Select the LAN Interface adapter in the Adapter list and click Advanced The Advanced IP Addressing dialog box opens Figure 9 7 Click the Enable Security check box which enables the Confi...

Page 40: ...Completing the Appliance Setup 40 Continuous Access Storage Appliance Installation and Maintenance Guide Figure 8 Microsoft TCP IP Properties dialog box Figure 9 Advanced IP Addressing dialog box ...

Page 41: ...Completing the Appliance Setup 41 Continuous Access Storage Appliance Installation and Maintenance Guide Figure 10 TCP IP Security dialog box ...

Page 42: ... change the InterLink information HP Manufacturing generates the serial ID which has the following format CC Country code S Site code YY Last two digits of the year 04 05 WW Two digits representing the week 01 52 XXX Sequence number The same serial ID is used for both appliance nodes Note The previous serial ID format which included the prefixes usra and usrb will work in the CASA setup utility wi...

Page 43: ...eer Node General Settings Host name Node 1 Node id 1 Serial id CCSYYWWXXX Peer IP address 10 0 1 1 LAN Interface IP Address 10 100 70 131 Subnet Mask 255 255 255 0 Default Gateway 10 100 70 1 MirrorLink IP Address 10 0 2 2 Subnet Mask 255 255 255 0 Default Gateway blank InterLink IP Address 10 0 1 2 Subnet Mask 255 255 255 0 Default Gateway blank ...

Page 44: ...must be active WebServer Enables the appliance node to act as a web server Before shipping the appliance HP Manufacturing completes the following steps 1 Stops all software services 2 Sets the RPIC DPF service to Manual 3 Sets all other services to Automatic When you boot each node all services except RPIC DPF start automatically Before you open the CASA setup utility window stop the software serv...

Page 45: ...information in the InterLink Bottom Port box If the Peer Node Settings General box is not populated with values do not specify the customer s LAN in the Peer IP Address box Use the Peer IP address specified in Table 4 on page 42 which corresponds to the InterLink connection between the nodes InterLink traffic should not be directed over the customer s LAN 5 Enter the customer s public network info...

Page 46: ...Completing the Appliance Setup 46 Continuous Access Storage Appliance Installation and Maintenance Guide Figure 11 CASA setup utility window ...

Page 47: ...ns 4 Select the RPIC DPF service and set it to Automatic 5 Click Apply and then click Start Note It may take a few minutes for the RPIC DPF service to start 6 Select each of the following services and verify that they are set to Automatic and that the status is Active If a service is not set to Automatic and the status is not Active repeat steps 4 and 5 Identification and Authorization Server sv30...

Page 48: ... the console display to node 0 The hp OV CASA Console window opens 2 Click sanos admin initialize The sanosadmin window opens 3 Ask the system administrator for a user name and password to create an administrator account The system administrator must use the chosen user name and password to manage the appliance and create other user accounts 4 When prompted enter the user name and password enter t...

Page 49: ...ing command no space before or after the comma initservice slsnmp slsemi slstat 2 When prompted select the guest role for these services 3 Switch to node 0 4 At the sanosadmin prompt repeat steps 1 and 2 on node 0 Updating HBA information The last procedure for initializing the user database is to update the nodes HBA information Continuing from step 4 in Initializing the services 1 At the sanosad...

Page 50: ...ens 2 Under Select a task and enter a product name number Select Download drivers and software Enter ProLiant ML370G3 in the for box Click the double arrow button The software and drivers web page for ProLiant ML370G3 opens 3 Under select operating system click Microsoft Windows NT 4 0 4 Under select a category click Software System Management Locate the HP Server Diagnostics software 5 Select the...

Page 51: ...ns 2 Under Select a task and enter a product name number Select Download drivers and software Enter ProLiant ML370G3 in the for box Click the double arrow button The software and drivers web page for ProLiant ML370G3 opens 3 Under select operating system click Microsoft Windows NT 4 0 4 Under select a category click Software System Management Locate the Diagnostics for Windows software 5 Select th...

Page 52: ...up 1 Configure the hosts and storage arrays that you connect to the appliance See Configuring Hosts and Storage Arrays on page 53 2 Implement path failover if applicable See Implementing Path Failover on page 69 3 Complete the wiring between the appliance and the hosts and storage arrays See Connecting the Appliance to Hosts and Storage Arrays on page 81 ...

Page 53: ...ys that you connect to the appliance Host configuration overview page 54 Installing HP StorageWorks Auto Path page 55 Configuring HBA drivers page 56 Using execution throttles page 58 Replacing host HBAs page 62 Expanding LUNs with the Windows diskpart utility page 63 Configuring appliance LUNs for Solaris hosts page 65 Configuring storage arrays page 67 What to do next page 68 ...

Page 54: ...rts the following HBAs QLogic for Windows 2000 NT Server 2003 Linux Netware RedHat and Solaris HP fiber card for HP UX Emulex for Windows 2000 NT Server 2003 IBM AIX RedHat Solaris If the customer purchased HP StorageWorks Auto Path for host based failover support you must install this software on each host See Installing HP StorageWorks Auto Path on page 55 for more information To optimize applia...

Page 55: ...0 and Windows NT To install Auto Path on a host running Windows 2000 or Windows NT 1 Log in as the administrator 2 Insert the HP Auto Path installation CD into the local CD ROM drive 3 If Autorun is enabled on the host the Auto Path installation window opens Follow the instructions to complete the installation If Autorun is not enabled click Start Run 4 Click Browse and locate the setup exe file o...

Page 56: ... 64GB SMP 32 bit Suse Linux 8 0 Kernel 2 4 19 64GB SMP 32 bit Solaris 2 6 2 7 2 8 2 9 and Veritas Cluster Server v3 5 Veritas Cluster Server v2 0 Windows 2000 Windows 2000 Advanced Server Cluster Windows NT 4 0 Windows NT 4 0 Cluster Server Windows Server 2003 32 bit not clustered Windows Server 2003 64 bit not clustered After you determine which HBA driver to install go to the QLogic web site www...

Page 57: ...rnel 2 4 18 RedHat AS 2 1 Kernel 2 4 9 e 16 Solaris 2 9 Veritas Cluster Server v2 0 Windows 2000 Windows 2000 Advanced Server Cluster Windows NT 4 0 Windows NT 4 0 Cluster Server Windows Server 2003 32 bit Windows Server 2003 64 bit After you determine which HBA driver to install go to the Emulex web site www emulex com to obtain the appropriate driver and instructions for the desired operating sy...

Page 58: ...is set automatically However you must set the execution throttle value for each host HBA that is connected to the appliance The appliance has the following execution throttle limits The maximum queue depth for each node is 2000 The maximum queue depth for each node target port is 480 Do not exceed either limit when calculating the execution throttle for each host HBA it can cause the appliance to ...

Page 59: ...d press Enter The Configuration Settings menu opens 5 Select Advanced Adapter Settings and press Enter The Advanced Adapter Settings menu opens 6 Scroll to Execution Throttle and press Enter to select it The Enter Decimal Number dialog box opens 7 Using the guidelines provided on page 58 enter the appropriate value in the New box and press Enter 8 Press Esc to return to the Configuration Settings ...

Page 60: ...gs modified menu Figure 14 ExitFast UTIL menu Solaris To set the execution throttle for a QLogic HBA driver on a Solaris host 1 From the host enter cd kernel drv 2 To open the ql2x00 conf file enter vi ql2x00 conf 3 Locate the hba0_execution_throttle parameter 4 Set the parameter to the desired execution throttle value 5 Save and close the ql2x00 conf file 6 Reboot the host ...

Page 61: ...ectory HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services lpxnds Parameter Device 3 Add values of QueueDepth and QueueTarget Use a semicolon to separate multiple entries 4 Close RegEdit32 exe and reboot the host IBM AIX To set the execution throttle for an Emulex HBA on an IBM AIX host 1 At the AIX prompt enter smitty lsattr 2 When the menu opens click List All Defined Devices 3 Record the port ...

Page 62: ...the host enter del map lun LUN host HOSTNAME hostlun HOSTLUN hba HBAID node NODEID 7 Repeat step 6 for each LUN mapped to the host 8 Disconnect the host from the appliance 9 Replace the host HBA 10 Connect the host to the appliance 11 From the host log in to the appliance s user interface 12 Click hosts view hosts The view hosts window opens 13 Record the worldwide name of the replaced HBA The HBA...

Page 63: ...ge recommending that you boot the host in safe mode when you run the diskpart utility However it is not necessary to be in safe mode when running the utility 2 After you download the diskpart utility power off the host 3 Log in to the appliance s user interface 4 Prepare the LUN s that you want to expand You can expand into multiple LUNs one at a time LUN partitions or other LUN expansions Refer t...

Page 64: ... the host 13 Go to the directory in which you installed the diskpart utility If you used the default directory go to c program files resource kit 14 Enter the following command diskpart exe 15 At the diskpart prompt enter List Volume 16 To select the LUN you want to expand enter select volume Note You can run the List Volume command again to ensure you have selected the correct LUN 17 Enter the fo...

Page 65: ...ritas Volume Manager 1 Connect the Solaris host to the appliance 2 Use the r option to reboot and reconfigure the Solaris host 3 Execute rpicreg the appliance host registration utility on the host Refer to Registering Hosts in the HP OpenView Continuous Access Storage Appliance System Administrator s Guide for more information 4 Map the appropriate LUNs to the Solaris host from one appliance node ...

Page 66: ... 3 Save and exit the vxdmp conf file 4 Use the r option to reboot and reconfigure the Solaris host 5 Map the appropriate LUNs to the Solaris host from both appliance nodes 6 Follow steps 5 through 7 in Configuring appliance LUNs without Veritas Volume Manager 7 Open a command prompt 8 To ensure the Solaris operating system can use these LUNs enter the following command vxdctl enable 9 To verify th...

Page 67: ...orage arrays before you connect them to the appliance Refer to the appropriate vendor documentation for the configuration procedures To determine which storage arrays the appliance supports 1 Access the following internal HP web site http turbo rose hp com spock 2 Locate the Storage Virtualization section 3 Select the appropriate support matrix for the appliance ...

Page 68: ...on and Maintenance Guide What to do next To complete the appliance setup 1 Implement path failover software if applicable See Implementing Path Failover on page 69 2 Connect the appliance to the hosts and storage arrays See Connecting the Appliance to Hosts and Storage Arrays on page 81 ...

Page 69: ...Implementing Path Failover This chapter describes how to implement path failover for the hosts and storage connected to the appliance Installing HP StorageWorks Secure Path for Windows page 70 Installing PowerPath page 76 Installing ATF software page 80 What to do next page 80 ...

Page 70: ...ver when the appliance is connected to any of the following arrays HP StorageWorks Modular SAN Arrays MSA HP StorageWorks EMA MA HSG80 controllers HP StorageWorks Enterprise Virtual Arrays EVAs with HSV controllers The Secure Path software contains the Agent which is already installed on the appliance nodes and the Manager which you install on the hosts For more information about Secure Path V4 0B...

Page 71: ... Securepath SecurePathCfg The Secure Path Configuration window opens 5 Click Clients The Clients dialog box opens 6 If the name casapeernode is listed select the name and click Delete Client 7 Enter the appliance node name for example CasaN_0 in the Selected Client box 8 Click Add Client 9 Enter the name of the host on which Secure Path Manager is or will be installed in the Selected Client box 10...

Page 72: ...to install Secure Path Manager SPM_V40_xx exe This executable is also located on the appliance nodes in the following directory c sanlink support software compaq storage SecurePath v4 0xx 2 From the host use WinZip to extract the contents of the SPM_V40_xx exe file to a temporary directory such as c sp 3 Open the c sp SPM_V40_xx directory and run AutoMenu exe 4 Click Install Applications 5 Click I...

Page 73: ...gure 15 5 Click Clients The Client Access Configuration window opens Figure 16 6 If casapeernode is listed in the Clients box select the name and click Delete Client 7 Enter the appliance node name for example CasaN_0 in the Selected Client box 8 Click Add Client 9 Enter the other appliance node name for example CasaN_1 in the Selected Client box 10 Click Add Client The names of both appliance nod...

Page 74: ...Implementing Path Failover 74 Continuous Access Storage Appliance Installation and Maintenance Guide Figure 15 Secure Path Agent Configuration Utility window Figure 16 Client Access Configuration window ...

Page 75: ...ost on which Secure Path Manager is installed 3 Log in using the following information User name administrator Password administrator 4 Once Secure Path Manager is running click File New Profile 5 Enter a name for the profile and click OK 6 When prompted for a new password enter the password you specified in step 3 7 When prompted for a host name enter the name of node 0 8 Repeat step 7 and enter ...

Page 76: ...requisites Current SANOS version is 5 6 1 17 The EMC PowerPath version 3 0 5 CD for Windows which includes PowerPath version 3 0 0 for Windows NT4 The customer should have received this CD when the EMC storage array was purchased Note A Power Path 3 0 5 installation CD for Windows NT is not available You must use the 3 0 5 CD for Windows to install PowerPath 3 0 0 first Then you can upgrade to ver...

Page 77: ...ss Alt C to open a command prompt window 9 To access the CD ROM drive enter d 10 To execute the EMCPP NT4 3 0 0 GA exe file enter d nt4 EMCPP NT4 3 0 0 GA exe The EMC PowerPath 3 0 0 Install Shield Wizard Welcome window opens 11 Click Next 12 Enter the customer s name and organization and click Next 13 Click Next to install the software on the default directory listed Note HP recommends that you u...

Page 78: ... window is open in administrative mode 11 Click service viewer The Services window opens 12 Select the RPIC DPF service set it to Automatic and click Apply 13 Click Start 14 Repeat steps 12 and 13 for the SMS service 15 Close the Services window 16 If this was an online installation verify that the hosts connected to the EMC storage arrays can detect both paths Otherwise go to step 17 17 Switch th...

Page 79: ... appliance can detect the EMC LUNs In sanosdamin enter get lun In the user interface click LUNs to open the view LUNs window 25 Close sanosadmin and the user interface 26 Ensure that the console window is open in administrative mode 27 To open PowerPath Administrator right click on the console window and select Program Files EMC PowerPath PowerPath Administrator 28 Verify that the EMC LUNs are pre...

Page 80: ...rm the following steps 1 Ensure that the hp OV CASA Console window is open in administrative mode 2 Click switchui 3 When the CASA Switch UI Utility dialog box opens click Yes The Windows NT desktop opens 4 Refer to your ATF documentation to install ATF 5 When prompted reboot the appliance node 6 Ensure that the hp OV CASA Console window is open in administrative mode 7 Click backup restore backup...

Page 81: ...ance in three standard configurations It also provides a sample cascaded appliance configuration for cross appliance mirroring This chapter describes the following topics Directly connecting hosts and storage to the appliance page 82 Connecting hosts and storage arrays through switches page 84 Connecting hosts and EVAs through switches page 86 Connecting two appliances through a WAN page 87 Connec...

Page 82: ...2 on peer node 1 From host 3 HBA 1 connects to T1 on peer node 0 and HBA2 connects to T1 on peer node 1 From storage array 1 controller 0 connects to I1 on peer node 0 and controller 1 connects to I1 on peer node 1 From storage array 2 controller 0 connects to I2 on peer node 0 and controller 1 connects to I2 on peer node 1 The LAN interface and Gigabit Ethernet connections exist but are not shown...

Page 83: ...Connecting the Appliance to Hosts and Storage Arrays 83 Continuous Access Storage Appliance Installation and Maintenance Guide Figure 17 Hosts and storage directly connected to the appliance ...

Page 84: ...C switch 1 I1 on peer node 1 connects to port 0 on back end FC switch 2 I2 on peer node 0 connects to port 1 on back end FC switch 2 I2 on peer node 1 connects to port 1 on back end FC switch 1 Zone the switches as follows Zone each host initiator separately with each target port on each front end switch For example Zone 1 contains port 0 and port 6 Zone 2 contains port 1 and port 6 Zone 3 contain...

Page 85: ...Connecting the Appliance to Hosts and Storage Arrays 85 Continuous Access Storage Appliance Installation and Maintenance Guide Figure 18 Hosts and storage arrays connected through Fibre Channel switches ...

Page 86: ...rays EVAs connected to the appliance through Fibre Channel switches The controllers on each array in Figure 18 have one port Each controller on the EVA has two ports As a result the EVAs require an additional connection to the back end switches One port on each controller connects to back end FC switch 1 and the second port on each controller connects to back end FC switch 2 Figure 19 Hosts and EV...

Page 87: ...nected through a wide area network WAN This configuration includes the optional IP mirroring functionality In this example assume the following Each peer node on the local and remote appliances connects to a Gigabit Ethernet router or switch that connects to the WAN The host and storage array connections described on page 84 also apply to this example Figure 20 Two appliances connected through a W...

Page 88: ... the appliances to create a cascaded configuration HP recommends that you dedicate an initiator port I5 and target port T5 on each appliance node to make these connections If you move an existing appliance configuration to a cascaded environment you must rezone and reconnect all hardware to accommodate the dedicated initiator port and target port Directly connecting cascaded appliances Figure 21 s...

Page 89: ...Connecting the Appliance to Hosts and Storage Arrays 89 Continuous Access Storage Appliance Installation and Maintenance Guide Figure 21 Two directly connected cascaded appliances ...

Page 90: ...and 2 S1B1 S1B2 Storage 2 connects to Site B The array has two dual port controllers Controller A has ports 1and 2 S2A1 S2A2 and controller B has ports 1 and 2 S2B1 S2B2 CASA A connects to four switches CASW1 and CASW3 connect the appliance node targets to host 1 CASW2 and CASW4 connect the appliance node initiators to storage 1 CASA B connects to four switches CBSW1 and CBSW3 connect the applianc...

Page 91: ...ons for S2A1 and CBP0I1 Zone 7 port connections for S2B2 and CBP0I1 Zone 8 port connections for S2A1 and CBP1I4 Zone 9 port connections for S2B2 and CBP1I4 Zone 10 port connections between sites using CAP0T5 and CBP0I5 Fabric CAM_B has CASW2 and CBSW1 and the following zones Zone 1 port connections for H2_1 and CBP0T0 Zone 2 port connections for H2_1 and CBP0T1 Zone 3 port connections for H2_1 and...

Page 92: ...ons for S2A2 and CBP1I1 Zone 7 port connections for S2B1 and CBP1I1 Zone 8 port connections for S2A2 and CBP0I4 Zone 9 port connections for S2B1 and CBP0I4 Zone 10 port connections between sites using CAP1T5 and CBP1I5 Fabric CAM_D has CASW4 and CBSW3 and the following zones Zone 1 port connections for H2_2 and CBP1T0 Zone 2 port connections for H2_2 and CBP1T1 Zone 3 port connections for H2_2 and...

Page 93: ...Storage Arrays 93 Continuous Access Storage Appliance Installation and Maintenance Guide Figure 22 shows two cascaded appliance connected through fabrics and switches Figure 22 Two cascaded appliances connected through fabrics and switches ...

Page 94: ...ront end switches Create zones that have one host initiator and one appliance target The six appliance targets connect to the first six ports on the switch 0 5 For each host initiator connected to the switch ports 6 and 7 on the switch create six zones one for each appliance target Figure 23 and Figure 24 Table 6 lists the zones you create for two hosts connected to the switch a total of 12 zones ...

Page 95: ...he Appliance to Hosts and Storage Arrays 95 Continuous Access Storage Appliance Installation and Maintenance Guide Figure 23 Six zones for the first host initiator Figure 24 Six zones for the second host initiator ...

Page 96: ...1 connects to port 0 on back end switch 2 I2 connects to port 1 on back end switch 1 Table 7 lists the zones you create for two storage arrays with one port per controller connected to the switch a total of 28 storage zones For each storage controller port connected to the switch create four zones one for each appliance initiator Figure 25 You can connect a maximum of 14 storage arrays to a non ca...

Page 97: ...ss Storage Appliance Installation and Maintenance Guide Figure 25 Four zones for each storage controller port 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 21 X X 22 X X 23 X X 24 X X 25 X X 26 X X 27 X X 28 X X Table 7 Storage zones for back end switches Storage zone Switch ports ...

Page 98: ...Connecting the Appliance to Hosts and Storage Arrays 98 Continuous Access Storage Appliance Installation and Maintenance Guide ...

Page 99: ...describes how to replace and or configure appliance components Creating and collecting logs page 100 Reconfiguring the shared storage array page 101 Replacing the hard disk drive page 108 Reconfiguring the host bus adapters page 112 Reconfiguring the Gigabit Ethernet card page 118 Reconfiguring the console switch user interface page 121 ...

Page 100: ... for more information Note For Windows 95 98 workstations you must log in to the workstation as the administrator To create the logs 1 Log in to sanosadmin on the appliance node and enter getlogs 2 Repeat step 1 on the peer node To collect the logs 1 From the desktop of your laptop or a customer workstation click Start Run The Run dialog box opens 2 Enter the appliance node s IP address in the Ope...

Page 101: ...rameters Connect the serial cable between a serial port on the appliance node and one of the controllers on the array Figure 1 on page 19 shows the location of the serial port on the appliance node To configure the array 1 Ensure that the hp OV CASA Console window is open in administrative mode 2 Right click on the window and click Programs Accessories Hyperterminal Hyper Terminal The Connection D...

Page 102: ...boot both appliance nodes Detecting the array To enable the peer node to detect the array 1 Ensure that the hp OV CASA Console window is open in administrative mode 2 Click service viewer The Services window opens 3 Select one of the following services and click Start HP OpenView SAM OpenDial HP OpenView HostAgent 4 Repeat step 3 for the other service listed 5 Close the Services window 6 From the ...

Page 103: ...CommandView To access CommandView 1 Ensure the hp OV CASA Console window is open in administrative mode 2 Click switchui to open the Windows NT desktop See Using switchui on page 28 for instructions 3 Click Start Settings Control Panel The Control Panel window opens 4 Double click Network The Network window opens 5 Double click Protocol The Protocol window opens 6 Select TCP IP and click Propertie...

Page 104: ...c utilities StartCommandView 4 Enter the following command to open the CommandView user interface c sanmgr commandview client sbin launcher cmd The CommandView window opens 5 Click the LUN Management tab 6 Click Create LUN 7 Enter the LUN number which is zero 0 8 Click 1 in the Redundancy Group box 9 In the LUN Size box enter the amount of storage space that displays for Redundancy Group 1 which y...

Page 105: ...ick on the window and click Programs Accessories Hyperterminal Hyper Terminal The Connection Description window opens 3 Enter a name for the serial port connection and click OK The Connect To window opens 4 Click COM1 and click OK The COM1 Properties window opens 5 Press Enter twice to display a command prompt on the main Hyper Terminal window 6 Enter vfpcfg L y a xxG g1 For y specify zero 0 as th...

Page 106: ...ch it has read write access The heartbeat is a small data packet that includes a time stamp The node then checks the heartbeat on the partition to which it has read only access If the node does not detect a heartbeat on the read only partition within 30 seconds it reports that its peer node has failed The node then assumes ownership of the configuration information on the I partition explained bel...

Page 107: ...console window press Alt C to open a command prompt window 7 Enter the following to display the c prompt cd 8 Enter the following to display the rpic folder cd rpic 9 Enter the following to display the utilities folder cd utilities 10 Enter the following to view the contents of the utilities folder dir 11 Enter the following to format the partitions on the shared storage array pardisk pro 12 Enter...

Page 108: ... CASA support team for assistance 2 Record the following information in order to complete the CASA setup utility window General node settings Node name Node ID Appliance s serial ID Local node s peer Interlink IP address MirrorLink Local node s mirror IP address and subnet mask Local node s mirror gateway IP address if applicable InterLink Local node s InterLink IP address and subnet mask Local no...

Page 109: ...ted with the following text HKEY_LOCAL_MACHINE SYSTEM DISK 14 Save the exported file in the c directory as follows Figure 27 File name tempPeerReg Save as type Registration File 15 Click Save 16 Close the Registry Editor window 17 From the console window click backup restore restore The Restore window opens 18 Enter p at the Restore type prompt 19 Press Enter at the Restore from location c default...

Page 110: ... Authorization Server RPIC DPF sv3000 Management Server SMS Tomcat VA Status Monitor VSM WebServer Repeat this step for each service listed 33 Reboot the node 34 After the node reboots verify that the services have started successfully 35 From the console window click sanos admin launch The sanosadmin window opens 36 Log in to sanosadmin using the SANOS administrator account information entered in...

Page 111: ...Replacing and Configuring Appliance Components 111 Continuous Access Storage Appliance Installation and Maintenance Guide Figure 26 Registry Editor window Figure 27 Export Registry File dialog box ...

Page 112: ...er 2 Disconnect the storage cables from this appliance node 3 Disconnect the shared storage Fibre Channel cables from the defective adapter 4 Replace the defective adapter 5 Connect the shared storage Fibre Channel cables to the new adapter Note Do not connect the storage cables to the appliance node at this time 6 Power up the appliance node Note Ensure that the new adapter s BIOS complies with t...

Page 113: ...w and click service viewer The Services window opens 18 Select the RPIC DPF service set it to Automatic and then click Start 19 After RPIC DPF has started repeat step 18 for the SMS service 20 Close the Services window 21 Select sanos admin launch from the console window 22 Log in to sanosadmin and enter mod hba updatehbas 23 When you receive a message that the HBA s have been updated exit sanosad...

Page 114: ...e current SANOS version If it does not comply see Resetting the firmware parameters for an initiator HBA on page 115 before continuing with this procedure 5 From the console window click sanos admin launch 6 Log in to sanosadmin and enter mod hba updatehbas 7 When you receive a message that the HBA s have been updated exit sanosadmin 8 Connect the shared storage Fibre Channel cables to the new ada...

Page 115: ...Enter The Fast UTIL Options menu opens 4 Click Configuration Settings and press Enter 5 Click Host Adapter Settings and press Enter 6 To select a parameter highlight the parameter name and press Enter Then specify the value for the parameter listed below Host Adapter Bios Disabled Frame Size 2048 Loop Reset Delay 5 Adapter Hard Loop ID Disabled Hard Loop ID 0 Spin up Delay Disabled Connection Opti...

Page 116: ...isted Parameters without an asterisk show the default value do not change this value 10 Press Esc to return to the Configuration Settings menu 11 Press Esc again The Configuration settings modified menu opens 12 Click Save changes and press Enter The Fast UTIL Option menu opens 13 To reconfigure another HBA click Select Host Adapter and repeat steps 3 through 12 14 From the Configuration Settings ...

Page 117: ... c Click the SANblade 2300 series and select the specific QLogic card from the list d Scroll to the Software section and locate the download link for the BIOS version e Download the BIOS version to your a drive f Locate the file in My Computer Floppy Drive and double click it g When prompted for a directory enter a and click Unzip h When finished click OK and then click Close To update the firmwar...

Page 118: ...ick Stop 4 Repeat step 3 for the SMS service 5 Close the Services window 6 From the console window click setup The CASA setup utility window opens 7 Record the information that displays in this window 8 Power down the appliance node with the defective card 9 Disconnect the cables from the card 10 Replace the defective card 11 Connect the cables to the new card 12 Power on the appliance node 13 Ens...

Page 119: ...ance node 22 Verify that all services have started successfully 23 From the console window click sanos admin launch 24 Log in to sanosadmin 25 To verify that the peer node information is correct enter the following command get node 26 Repeat step 25 on the peer node 27 Perform a backup on the appliance node for which the Gigabit Ethernet card was replaced From the console window click backup resto...

Page 120: ...5 Click Have Disk The Insert Disk window opens 6 Select the following series of folders and click OK c Sanlink Support Software Intel Gigabit Adapter Driver NT 4 The Select OEM Option window opens with Intel R PRO 1000 Adapter selected 7 Click OK The Windows NT Setup window displays the files being copied When copying is complete the Network window displays the following two cards HP NC7781 Gigabi...

Page 121: ...d press Enter 5 Press the arrow keys to position the HP ID window For example you may want the HP ID window to open in the lower left corner of the monitor To move faster press and hold Shift as you press the arrow keys 6 Press Enter to save the selected position 7 To change the background color press Page Up and select a color 8 To change the text color press Page Down and select a color 9 To cha...

Page 122: ...Replacing and Configuring Appliance Components 122 Continuous Access Storage Appliance Installation and Maintenance Guide ...

Page 123: ... software You may need to reinstall the appliance software if one of the appliance nodes does not boot properly and troubleshooting efforts have not corrected the problem Note Perform a reinstallation only if the CASA support team instructs you to do so This chapter describes the following topics Reinstalling the appliance software page 124 What to do next page 126 ...

Page 124: ...prompt is displayed and reboot the node Otherwise you will delete everything on the node 2 Press any key to continue with the image 3 When the Partition sizes correct prompt is displayed select Yes A primary partition of 16 386 MB is automatically created and is displayed in the window 4 When the Proceed with disk load prompt is displayed select Yes 5 When the following prompt is displayed remove ...

Page 125: ...ing prompt is displayed Would you like to overwrite E F G H I J partitions Y N 12 Enter n when the following prompt is displayed Would you like to reinitialize Drive Q for async IP mirroring Y N 13 Enter y when the following prompt is displayed Would you like to remount shared drives and update drive letter s registry Y N The following message is displayed WARNING Make sure all SV3000 services are...

Page 126: ... 20 To verify that the appliance nodes can detect each other enter get node 21 Repeat step 20 on the peer node Note Install the appropriate back end path failover software on the appliance node if applicable What to do next To complete the reinstallation of the appliance software 1 Set the date and time See Setting the current date and local time on page 31 2 Connect the cables between the applian...

Page 127: ... an overview of IP refer to Managing IP Mirrors in the HP OpenView Continuous Access Storage Appliance System Administrator s Guide This appendix describes the following topics Managing worker threads page 128 Processing synchronous IP mirroring requests page 130 Processing asynchronous IP mirroring requests page 132 Understanding resynchronization page 133 Troubleshooting IP mirroring page 135 ...

Page 128: ...cessing a request it is unavailable until it completes the request Note If all worker threads are in use or busy other requests must wait to be processed until a worker thread is available Adjusting the number of worker threads If a customer requires more worker threads for IP mirroring requests you can adjust the number of threads 1 Ensure that the hp OV CASA Console window is open in administrat...

Page 129: ...t by appliance not appliance node because only one appliance node can process IP mirroring requests at a time If three source appliances mirror data to one target appliance the maximum number of IP mirroring worker threads for each source appliance is 66 66 x 3 198 Set the number of IP mirroring worker threads to 66 on both nodes for each source appliance The target appliance cannot mirror data to...

Page 130: ... request to the local LUN 2 An IP mirroring worker thread receives the request on the local LUN and sends it to a network thread on the remote LUN 3 The worker thread completes the request on the local LUN 4 A worker thread completes the request on the remote LUN 5 The local LUN waits for a successful response from the remote LUN 6 The worker thread on the remote LUN sends a successful response to...

Page 131: ...ime is the same for each request because no other activity affect the completion of the request locally The time it takes to send the request to the remote LUN and for the remote LUN to send a response to the local LUN is typically changeable and may increase the time between T0 and T1 The time is different for each request because other factors affect the completion of the request remotely such a...

Page 132: ...replication request data to the asynchronous IP mirroring AIPM queue 4 The first worker thread waits for the second worker thread to confirm that the request has been added to the AIPM queue The first worker thread notifies the host that the request is complete 5 The drainer sends the request from the queue to a network thread on the remote LUN 6 The harvester thread waits for a successful respons...

Page 133: ...st be replicated on the target LUN Each resynchronization request requires a resynchronization thread Any other requests initiated before the network went down are waiting for and or using available worker threads Therefore the resynchronization and worker threads compete for network resources increasing traffic on the network and causing it to slow down Asynchronous IP mirrors Resynchronization a...

Page 134: ...ss it is necessary After you disconnect the cable between an external storage array and the resynchronizing node synchronous IP mirrors disconnect The resynchronizing node cannot perform a resynchronization if it does not have a physical connection to the storage array However normal I O non resynchronizing I O continues After you connect the node and the storage array the node resumes its role as...

Page 135: ...e the status of the nodes immediately enter the following command in sanosadmin mod cache name all refresh See mod cache on page 171 for more information about this command After deleting an IP mirror sometimes it is still visible from the remote appliance This occurs if you delete the IP mirror when the mirror site remote appliance is down To prevent this situation ensure the mirror site is up be...

Page 136: ...IP Mirroring 136 Continuous Access Storage Appliance Installation and Maintenance Guide ...

Page 137: ... dimensions technical specifications and environmental operating conditions HP ProLiant ML370G3 server page 138 HP StorageWorks Virtual Array 7110 page 139 HP rack system E page 140 HP rackmount console switch page 141 HP rackmount keyboard and monitor page 142 QLogic SANBlade QLA2344 series host bus adapters page 144 Intel PRO 1000 MT dual port server adapter page 145 ...

Page 138: ...m support reference_library viewdocument asp countrycode 1000 prodid 5479 source 281992 001 xml dt 262 docid 16266 Technical specifications Type Description Processor Intel Xeon 2 80 GHz processor Hard drives Six one inch hot pluggable hard drive bays Memory 1 GB Advanced ECC PC2100 DDR SDRAM running at 200 MHz Cache memory 512 KB second level ECC cache Network controller NC7781 PCI X Gigabit NIC ...

Page 139: ...t the following address http h20015 www2 hp com content common manuals lpg60187 lpg60187 pdf Technical specifications Type Description Native capacity 6 5 TB External I O ports Two 2 GB s or 1 GB s Fibre Channel ports Sustained performance 164 MB s read Memory cache Up to 2 GB mirrored cache Cache internal Up to 2 GB per controller Current maximum two power inputs 8 2 A 100 VAC 3 4 A 200 VAC Power...

Page 140: ...ty rack 162 pounds Packaged rack 314 pounds Rear door 29 pounds Supported weight Load capacity On shipping pallet 1800 pounds 816 kg Off shipping pallet 2000 pounds 907 kg Casters rating 1000 pounds 453 6 kg per caster Rack size 41U1 1 One U equals to 44 45 mm 1 75 inches Rack dimensions W x D x H inches 23 5 x 36 5 x 77 5 inches 6 m x 9 m x 1 96 m Packaged dimensions W x D x H inches 40 x 48 x 86...

Page 141: ... enables you to switch between nodes from the appliance monitor You can use either the four port console part number J1473A or the eight port console part number J1474A Specifications Type Description Height 1 75 inches 44 4 mm Width 17 2 inches 436 9 mm Length 6 5 inches 165 1 mm Weight 4 5 pounds 20 kg Voltage 100 240 VAC 50 60 Hz Number of ports 4 or 8 ...

Page 142: ...ns 1 One U equals to 44 45 mm 1 75 inches Type Description Display 15 inches Type Active matrix TFT Resolution 1024 x 768 Weight 12 5 lbs 15 6 kg Horizontal dot pitch 0 297 mm Brightness 220 nits cd m2 Display colors 16 7 million Pixel pitch horizontal x vertical 0 297 x 0 297 Synchronization frequencies Horizontal 30 61 Hz Vertical 50 75 Hz 1024 x 768 up to 75 Hz Dimensions width x depth 19 inche...

Page 143: ...024 x 768 Weight 13 75 lbs 6 25 kg Horizontal dot pitch 0 29 mm Horizontal frequency LCD 48 2 KHz Vertical frequency LCD 60 Hz Pixel clock speed 65 MHz Dimensions length x width x depth 17 x 1 7 x 15 6 inches 4 32 x 39 6 x 43 2 cm Power source 90 264 VAC 47 63 Hz Maximum power consumption 50 W Operating temperature 50º F to 122º F 10º C to 50º C Storage temperature 32º F to 140º F 0º C to 60º C ...

Page 144: ...iption Fibre Channel chip ISP2300 ISP2310 RISC processor 106 MHz RAM 256 KB scalable to 4 MB Frame buffers Integrated 10 KB frame buffer FIFO Receive FIFO 6 KB transmit FIFO 4 KB Optional external frame buffer FIFO for longer distances when using single mode optics Topology FC AL FC AL 2 Point to Point Switched Fabric Fabric support FL Port F Port Class of service Class 2 and 3 Fibre channel servi...

Page 145: ...dard network topology 10BASE T 100BASE TX 1000BASE T Wiring Cat 5 4 pair Features Auto negotiation Full duplex cable Cable length 100m Type Description Data rate s supported per port 10 100 1000 Mbps Bus type PCI PCI X Bus width 32 or 64 bit Bus speed MHz 33 66 100 133 Onboard memory 128 KB IEEE support IEEE 802 3ab Hardware certifications FCC A CE Data transfer mode Bus master DMA Controller proc...

Page 146: ...Appliance Components 146 Continuous Access Storage Appliance Installation and Maintenance Guide ...

Page 147: ...and Maintenance Guide C Service Messages This appendix describes the various messages that the appliance software services generate Reading DPF messages page 148 Reading SNMP traps page 156 Reading VSM states page 158 Setting node logging levels page 160 ...

Page 148: ...ewer on the hp OV CASA Console window to view these messages Refer to Using the CASA console in the HP OpenView Continuous Access Storage Appliance System Administrator s Guide for more information Note The messages shown in this appendix are examples only Format The following list defines the symbols that display in the error codes d Indicates a decimal number x Indicates a hexadecimal number val...

Page 149: ... be caused by an error condition on a networked router or switch In this case the appliance is operating properly but maintenance on the networked host router or switch may be necessary I O failure An I O failure which is defined as an instance when a data packet transmission cannot be sent to the desired target causes the following error message to appear RPIC DPF IOFD iofd IO failure This messag...

Page 150: ...present back end SCSI information in the following order SCSI Status Code Sense Code Additional Sense Code ASC and Additional Sense Code Qualifier ASCQ These four values may be interpreted by referencing either SCSI documentation or the vendor product specification Hardware device recovery A hardware device recovery code is reported when a failed storage device which is being monitored for health ...

Page 151: ...between the network nodes or a hardware failure on the peer node There are a number of reasons that a network node may fail If a simple diagnosis cannot be performed contact the Technical Services Support team for assistance in performing maintenance on the failed node Network node time out When a data packet transmission to a network node is not met with a transmission receipt response within a c...

Page 152: ...ode marked up failover mirror d d d d This error condition is recorded in the event log Either the word failover or mirror appears in the error message to indicate the relationship between the failed node and the reporting node If the failed node was configured as a peer node to the reporting node the word failover appears If the failed node was configured as a node used in an IP mirroring operati...

Page 153: ...AP emap Lun mapping enabled Lun d Host d Visible Lun d HBA d This message is recorded in the event log This message is used for information purposes only and is not indicative of a problem within the storage network LUN mapping disabled When a LUN is removed from a host a LUN mapping disabled confirmation message is generated This message appears in the following format RPIC DPF LMAP dmap Lun mapp...

Page 154: ...t a value of one 1 indicates that the host may connect to that target port A value of zero 0 indicates that the host may not connect on that port With bit ordering bit zero represents target port zero and is the least significant bit of the byte As an example of mask interpretation a host that could connect to target ports zero and two would show a target port mask equal to 0x5 since bits two and ...

Page 155: ... is generated in the following format RPIC DPF HOST hhad Host found on new target HBA Index d WWN s HBA mask 0x x This message is recorded in the event log The first number which is represented in decimal format indicates the table index at which the new host has been inserted into the lookup table The second value which is presented in a string format contains the world wide name WWN of the new h...

Page 156: ...lunMapDeleted lunMapNumber lunMapPort lunMapHostNumber lunMapHostName Appliance LUN map number d has been deleted 31 lunMapAdded lunMapNumber lunMapPort lunMapHostNumber lunMapHostName Appliance LUN map number d has been added 40 SnapShotDelete snapShotSourceNumber snapShotTargetNumber Appliance snapshot with source LUN d target LUN d has been deleted 41 snapShotAdded snapShotSourceNumber snapShot...

Page 157: ...mber Appliance cross appliance mirror with local source LUN d remote source LUN d local target LUN d remote target LUN d has been deleted 71 caMirrorAdded caMirrorLocalSourceLunNumber caMirrorRemoteSourceNumber caMirrorLocalTargetLunNumber caMirrorRemoteTargetNumber Appliance cross appliance mirror with local source LUN d remote source LUN d local target LUN d remote target LUN d has been added 72...

Page 158: ...vailable to continue without partitioning the volume set 4 No Map The subsystem lacks internal metadata that is critical to continued operation The data structures necessary to perform host data storage commands are lost or have not been created The possibility of recovering lost data is remote except when you remove and reinsert drives You may be able to recover data using drive pass through comm...

Page 159: ...mory content does not match even though the controllers all appear to belong to the current enclosure As a result the controller firmware cannot choose one of the images and synchronize all controllers to it To resolve this error you must choose a controller that has the proper image and invalidate the images on the other controllers 17 Midplane auto repair failure While the subsystem is powering ...

Page 160: ...e logger config file This file is located in c shell config folder The default logging level is 2 Table 10 lists the logging levels that you can set for the health monitor Table 10 Logging levels Logging level Range Description None 0 1 Generates the Logger started and Logger stopped entries only Critical 2 4 Generates the least amount of log entries High 5 7 Increases the number of log entries ge...

Page 161: ...d page 163 del trapdest page 164 get pollint page 165 get protocol_version page 166 get trapdest page 167 get version page 168 get vsmpollingint page 169 get vsmremindint page 170 mod cache page 171 mod node page 172 mod pollint page 174 mod trapdest page 175 mod updatedb page 176 mod vsmpollingint page 177 mod vsmremindint page 178 Refer to the HP OpenView Continuous Access Storage Appliance Comm...

Page 162: ...Guide add trapdest Syntax add trapdest ip IPADDRESS1 IPADDRESSN community COMMUNITY_NAME Example Command add trapdest ip 16 129 99 70 community private Purpose Adds a trap recipient so it can receive traps from the appliance nodes Output Trap destination 16 129 99 70 added to community PRIVATE ...

Page 163: ...torage Appliance Installation and Maintenance Guide build Syntax build Example Command build Purpose Displays the version of the sv3000 Management Server SMS service with which sanosadmin is communicating Output Apr 28 2004 19 07 48 SMS Version 4 0 ...

Page 164: ...IPADDRESSN community COMMUNITY_NAME Example Command del trapdest ip 196 26 99 70 Purpose Deletes a trap recipient so it no longer receives traps from the appliance nodes If you do not include the community parameter the specified trap recipient is deleted from all communities Output Trap destination 196 26 99 70 deleted successfully from PRIVATE ...

Page 165: ...pliance Installation and Maintenance Guide get pollint Syntax get pollint Example Command get pollint Purpose Displays the time interval in minutes that passes before the LUN statistics cache in the slstat SNMP agent is refreshed Output Polling Interval 10 ...

Page 166: ...a sms Example Command get protocol_version ina Purpose Displays the version of the Identification and Authorization INA service that is currently running on the local node Output INA 2 0 Command get protocol_version sms Purpose Displays the version of the sv3000 Management Server SMS service that is currently running on the local node Output SMS 4 0 ...

Page 167: ...COMMUNITY_NAME Example Command get trapdest Purpose Displays the IP address and community name of the servers receiving traps from the appliance nodes If you do not include the community parameter the output includes the trap recipients for all communities Output Community IP _________ _______________ private 16 129 99 70 public 16 129 12 75 ...

Page 168: ...us Access Storage Appliance Installation and Maintenance Guide get version Syntax get version Example Command get version Purpose Displays the version of SANOS that is running on the node you are accessing Output SAN OS Version 5 7 0 78 ...

Page 169: ...nce Guide get vsmpollingint Syntax get vsmpollingint Example Command get vsmpollingint Purpose Displays the amount of time in seconds that the VA Status Monitor VSM service waits before sending the next query for status to the appliance s shared storage array Output VSM Polling Interval 10 ...

Page 170: ...ide get vsmremindint Syntax get vsmremindint Example Command get vsmremindint Purpose Displays the amount of time in seconds that the VA Status Monitor VSM service waits before posting a duplicate warning event if the corresponding error condition has not changed Output VSM Reminder Interval 10 ...

Page 171: ...ponent of the SANOS software Output Refreshed the cache with getExpansions SMS Cache has been updated Refreshed the cache with getParts SMS Cache has been updated Refreshed the cache with getPTImages SMS Cache has been updated Refreshed the cache with getLocalMirrors SMS Cache has been updated Refreshed the cache with getRemoteMirrors SMS Cache has been updated Refreshed the cache with getHosts SM...

Page 172: ...g Up and Restoring Files in the HP OpenView Continuous Access Storage Appliance System Administrator s Guide for the backup procedure Command mod node 11 0 0 1 peer newname 11 0 0 5 Purpose Before using this command use the CASA setup utility to change the peer node s name or IP address This enables the Windows operating system to identify the node by its new name or IP address Next use the mod no...

Page 173: ... many to one mirroring and are modifying multiple mirror nodes from the target Appliance D to each source Appliances A B and C If the first mirror relationship is from Appliance D to Appliance A you do not specify a proxy path for the subsequent relationships from Appliance D to Appliances B and C You would enter the command as follows mod node 14 0 0 3 mirror newname 14 0 0 1 Refer to Managing IP...

Page 174: ...ntenance Guide mod pollint Syntax mod pollint interval INTERVAL Example Command mod pollint interval 15 Purpose Sets the time interval in minutes that passes before the slstat SNMP agent refreshes the LUN statistic cache Output Polling interval 15 was successfully set in the registry ...

Page 175: ...mmunity COMMUNITY_NAME Example Command mod trapdest oldip 16 129 99 70 newip 16 129 99 75 Purpose Modifies the IP address and or the community name of the trap recipient If you do not include the community parameter the community name is associated with the new IP address Output Trap destination 16 129 99 70 successfully changed to 16 129 99 75 in community PRIVATE ...

Page 176: ...applies to version 5 0 4 or earlier of the appliance If the IP address of one of the nodes changes and you are running version 5 0 4 or earlier you must run this command to update the database with the new node information Command mod updatedb old 14 1 195 23 new 13 1 194 24 Purpose Updates the database with the new IP address specified for the node Output Database updated successfully ...

Page 177: ...ollingint Syntax mod vsmpollingint interval VALUE Example Command mod vsmpollingint interval 8 Purpose Modifies the amount of time in seconds that the VA Status Monitor VSM service waits before sending the next query for status to the appliance s shared storage array Output VSM polling interval changed to 8 ...

Page 178: ...t Syntax mod vsmremindint interval VALUE Example Command mod vsmremindint interval 20 Purpose Modifies the amount of time in seconds that the VA Status Monitor VSM service waits before posting a duplicate warning event if the corresponding error condition has not changed Output VSM reminder interval changed to 20 ...

Page 179: ...tware installing 80 audience 10 authorized reseller HP 14 Auto Path installing 55 Automatic Server Recovery disabling 32 B back end switches zoning 96 build command 163 C CASA setup utility 17 108 118 124 172 node 0 settings 42 node 1 settings 43 running 45 cascaded appliances connecting 88 creating fabric zones 91 92 dedicated ports 88 collecting logs 100 command prompt window using 29 commands a...

Page 180: ...gnostics for Windows for ProLiant servers 51 diagnsotic software ProLiant servers 50 directly connecting hosts and storage 82 disabling Automatic Server Recovery 32 diskpart utility for expanding LUNs 63 document conventions 11 related documentation 10 Domain Name Service DNS 33 drivers configuring 56 Emulex 57 QLogic 56 E EMC storage installing PowerPath 76 Emulex drivers setting the execution th...

Page 181: ... 175 mod updatedb command 176 mod vsmpollint command 177 mod vsmremindint command 178 N network connections InterLink 33 LAN Interface 33 MirrorLink 33 software ports 34 network events 151 network properties setting 42 NIC ports 25 33 node logging levels setting 160 nodes connecting to shared storage 20 disabling ASR parameters 32 identifying components 18 identifying network connections 33 initia...

Page 182: ...A 45 shared storage array connecting to nodes 20 creating LUN 0 using CommandView 104 using Hyper Terminal 105 creating partitions 107 detecting the array 102 reconfiguring parameters 101 shared storage initiator HBA replacing 112 shipment contents 16 shipment type packaged 17 preinstalled 17 SNMP trap definitions 156 SNMP traps 156 software ports 34 software services Identification and Authorizat...

Page 183: ...ent 12 web sites CASA Support Team 14 HP storage 14 Workforce Development 14 WWW Storage Support Knowledge Portal 14 WebServer 44 Windows diskpart utility 63 wiring the appliance 81 cascaded appliances 88 directly connecting hosts and storage 82 hosts and storage through switches 84 two appliances through a WAN 87 worker threads adjusting the number of 128 managing 128 overview 128 using for many ...

Page 184: ...Index 184 Continuous Access Storage Appliance Installation and Maintenance Guide ...

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