Service Messages
159
Continuous Access Storage Appliance Installation and Maintenance Guide
10
Shutdown Warning
The subsystem was shut down but problems were detected that make it
unsafe to change the system configuration (for example, you should not
add or remove DIMMs).
11
Reserved
Reserved
12
Mismatched Code
The two controllers have different firmware versions and are operating
independently. To resolve this error, download the latest code on the
primary controller, which enables the download on the other controller.
13
Controller Mismatch
The secondary controller has a different firmware version than the
primary controller. The primary controller operates in another state
independently from the secondary controller that is reporting this state.
To resolve this error, update the secondary controller with the firmware
version that matches the primary controller.
14
Reserved
Reserved
15
Memory Configuration
Mismatch
There is not a consistent configuration of useable (functional) memory
installed in all controllers in the subsystem. This may be due to
differences in installed components or due to failures of existing
components. The controllers continue to operate independently until
you identify and repair the mismatch. To resolve this error, you must be
able to successfully shut down the subsystem, correct the problem and
perform a reset.
16
Memory Image
Mismatch
All controllers in the subsystem appear to have valid contents in the
NVRAMs. However, the memory content does not match, even though
the controllers all appear to belong to the current enclosure. As a result,
the controller firmware cannot choose one of the images and
synchronize all controllers to it. To resolve this error, you must choose a
controller that has the proper image and invalidate the images on the
other controllers.
17
Midplane auto-repair
failure
While the subsystem is powering on, a replacement midplane assembly
is discovered. However, none of the controllers contain a valid
NVRAM image to properly initialize the replacement midplane. To
resolve this error, you must install a controller that contains a valid
NVRAM image.
18
Image repair needed
The preferred NVRAM image has uncorrectable memory errors and the
other controller does not have a matching image that can be used. (It
may be an older NVRAM image, an invalid image, or an image that
does not belong with the enclosure.) You must remove the controller
with the non-matching image and reinstall the controller that was
previously paired with the controller having memory errors. Map loss
occurs if a controller with a matching image is not available.
19
NV identity storage
failure
An identity storage failure is detected during a reset, so the subsystem
identity cannot be positively determined and no hosts will be brought
online. To resolve this error, you must repair the identity storage device.
20
Dual controller
communication failure
The controllers cannot communicate over the TWSI, preventing the
NWAY communication channel from being enabled. Consequently, an
NVRAM image cannot be selected. One of the controllers must have a
hardware failure.
Table 9: VSM states
Value
Name
Description
