Blank screen (no video).
Cause
Solution
Monitor settings in the computer are not compatible with the
monitor.
1.
In Windows XP Control Panel, double-click the
Display
icon and select the
Settings
tab.
In Windows Vista Control Panel, under
Appearance and
Personalization
, select
Adjust screen resolution
.
2.
Use the sliding control to reset the resolution.
Monitor is configured to use an input that is not active.
Use the monitor's on-screen menu controls to select the input
that is being driven by the system. Refer to the monitor's user
documentation for more information on the on-screen controls
and settings.
Cannot enable integrated graphics after installing a PCI Express graphics card.
Cause
Solution
On systems with Intel integrated graphics, the integrated
graphics cannot be enabled after installing a PCI Express x16.
The integrated graphics can be enabled in Computer Setup if
a PCI Express x1 graphics card is installed, but it cannot be
enabled if there is a graphics card in the PCI Express x16 slot.
Blank screen and the computer emits one short beep then one long beep followed by a three second pause.
Cause
Solution
Pre-video memory error.
1.
Reseat DIMMs. Power on the system.
2.
Replace DIMMs one at a time to isolate the faulty module.
3.
Replace third-party memory with HP memory.
4.
Replace the system board.
Blank screen and the computer emits two short beeps then one long beep followed by a three second pause.
Cause
Solution
Pre-video graphics error.
For systems with a graphics card:
1.
Reseat the graphics card. Power on the system.
2.
Replace the graphics card.
3.
Replace the system board.
For systems with integrated graphics, replace the system
board.
Table C-6
Solving Display Problems (continued)
Solving Display Problems 161
Summary of Contents for Compaq dx7500
Page 1: ...Service Reference Guide HP Compaq dx7500 Business PC ...
Page 4: ...iv About This Book ...
Page 10: ...Index 186 x ...