Honeywell Rapid Eye Hybrid LT Installation Manual Download Page 67

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Document 800-07766V4 Rev A

01/2013

Frequently Asked Questions

This appendix describes some typical installation questions and provides possible
solutions. If you are still having difficulty, please call Honeywell Technical Support (see the
back cover of this manual for contact information).

Supporting an Installation

Table A-1

Installation FAQs

Problem

Possible Solution

Refer to …

Cannot use Admin

Check if the password to the Administrator account has
been changed. Ask your System Administrator to check
your user account, using Admin.

Rapid Eye™ Hybrid HD and Hybrid LT
Digital Video Recorders System
Administrator Guide

Check if your user account has the right to log on to Admin.
Ask your System Administrator to check your user account,
using Admin.

Rapid Eye™ Hybrid HD and Hybrid LT
Digital Video Recorders System
Administrator Guide

Confirm which IP address should be used for the site.

Your network administrator

Have the installers recorded the details of the installation in

Appendix D, Site Information Checklists

Recording the Installation Details

page

Confirm access to the Rapid Eye database from your PC.

Rapid Eye™ Hybrid HD and Hybrid LT
Digital Video Recorders System
Administrator Guide

Contact your network administrator for help with rogue
paths to a destination, mapped drives, a missing IP
address, and so on.

Recording the Installation Details

page

Having trouble booting the system

Try using the recovery system boot option. Contact
technical support if you are still having trouble booting the
unit.

Booting with Primary or Recovery
Operating System

on page

Summary of Contents for Rapid Eye Hybrid LT

Page 1: ...Document 800 07766V4 Rev A 01 2013 Installation Guide Rapid Eye Hybrid LT Digital Video Recorder ...

Page 2: ......

Page 3: ...Installation Guide ...

Page 4: ...ther minor feature changes have also been added to this document V3 Rev A 03 2012 Document updated for the latest Rapid Eye Hybrid LT V10 1 software release This V10 1 software release adds Honeywell Performance IP equIP 1080p equIP WDR and support for a few ONVIF IP cameras Some other features have been added such as automatic IP camera discovery to the Rapid Eye system V4 Rev A 01 2013 The Recov...

Page 5: ...2 Operating the DVR Remotely 22 Storage Estimator 23 Background Information 23 2 Installation 25 Before You Begin 25 Unpack Everything 25 Overview of the Installation Procedure 26 Recording the Installation Details 27 Rear Panel Connections 27 Connecting a Camera 28 Rapid Dome or Rapid Dome Gold Dome Systems 30 Securing a Camera 30 Powering the Hybrid LT DVR 30 Powering Up 31 Booting with Primary ...

Page 6: ... Hybrid LT Site 49 Checking For Audio Interference 50 Audio for Operators 51 Sending and Receiving Audio Offsite 51 Monitoring and Recording Audio 52 Enabling Talking to a Site 52 Onsite Audio Using LocalView 52 Disabling Audio for LocalView 52 5 Site Hardware 53 Securing a Hybrid LT DVR 53 Connectors for Serial Communications 54 Hardware Options 55 Public Display Monitor 55 Using LocalView for Pu...

Page 7: ...tal and Vertical Unit Installations 73 Rubber Feet and the Orientation of Unit Installations 73 Installing Rubber Feet for a Vertical Installation 74 Appendix D Site Information Checklists 75 Organization 75 Site Definition 75 Communications to DVR 76 Communications from DVR to Alarm Station 77 Audio 77 Video Camera Configuration 78 Sensor Hardware 78 Control Outputs 79 Serial Ports 79 Point of Sa...

Page 8: ...8 Contents ...

Page 9: ... up Connection North American Units Only 39 Figure 3 1 Desktop Icon for the Admin Application 43 Figure 3 2 Running a Maintenance Session 44 Figure 3 3 Select a Site on the Sites Tab then Click Live 45 Figure 3 4 DVR Base IP Ports Remote Connection and Alarm Station 48 Figure 4 1 Audio Input to Hybrid LT DVR 49 Figure 4 2 Connecting Speakers 50 Figure 4 3 Audio Tab 51 Figure 5 1 Pin Order on Ports...

Page 10: ...10 Figures ...

Page 11: ...gs of the Internal DVR Modem 40 Table 2 4 Media Options for Video Clips 41 Table 3 1 Default Transmission Control Protocol TCP Ports 47 Table 5 1 Wiring an RS 232 Cable for Serial Use 54 Table 5 2 Wiring an RJ45 Cable for Serial Use 55 Table 5 3 PTZ Drivers for Controllers and Domes 58 Table 5 4 Sensor Hardware 60 Table A 1 Installation FAQs 67 Table B 1 Recommended Maximum Length of Coaxial Cable...

Page 12: ...12 Tables ...

Page 13: ...ck Test for Remote Video describes a quick test to confirm that all the Rapid Eye hardware and software is working properly Chapter 4 Audio identifies procedures to check for audio interference and to monitor and record audio data Chapter 5 Site Hardware shows how to add hardware to a Rapid Eye Hybrid LT DVR and then use the software to configure the hardware Appendix A Frequently Asked Questions ...

Page 14: ... the FCC Rules these limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and CAUTION THIS SYMBOL INDICATES THAT DANGEROUS VOLTAGE CONSTITUTING A RISK OF ELECTRIC SHOCK IS PRESENT WITHIN THE UNIT CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE THE COVER NO USER S...

Page 15: ...ada NOTICE This equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s This is confirmed by marking the equipment with the Industry Canada certification number The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipmen...

Page 16: ...ics EN61000 3 3 2008 Flicker Specification Summary Specification Description Operating Environment Temperature 40 F to 104 F 5 C to 40 C EN 50130 5 Environmental Class 1 Power 100 240 V 50 60 Hz auto ranging Heat dissipation 410 BTU hr Interface Cable requirement Cables included with the unit are listed in Table 2 1 on page 25 Other connectors BNC video IN OUT public display RJ 11 dial up RJ 45 LA...

Page 17: ...on RMA number may be refused Related Documents This document is a necessary prerequisite for understanding the Honeywell Rapid Eye Hybrid LT DVR For more information please refer to the documents listed in the table below included on the Documentation CD that came with your Rapid Eye unit Find the latest versions of these documents on the Honeywell Video website see www honeywellvideo com products...

Page 18: ...iew Quick Instructions This document covers basic configurations and operations using the Rapid Eye DVR LocalView application Document title Description Font What it represents Example Helvetica Keys on the keyboard Press Ctrl C Lucida Values of editable fields that are mentioned in the body text of the document for reference purposes but do not need to be entered as part of a procedure The Time f...

Page 19: ...T DVR Note Experienced installers may wish to go directly to Chapter 2 Installation and or Chapter 5 Site Hardware LocalView and View Software A Rapid Eye Hybrid LT DVR can be operated Without a personal computer PC Connect a VGA monitor and mouse directly to the DVR to use LocalView onsite With a PC for remote access using Admin and View software For more information see Chapter 2 Installation No...

Page 20: ... on the Rapid Eye Hybrid LT V10 1 DVRs Supported IP Cameras Table 1 1 lists the IP cameras that are supported by your Rapid Eye Hybrid LT V10 1 unit More cameras will be added in future releases Supported camera features for Honeywell and supported ONVIF IP cameras are also listed in this table Table 1 1 Supported IP Cameras Supported Features Camera Model Software Versions that support H 264 Stre...

Page 21: ... information on setting up supported ONVIF IP cameras and their features refer to the Rapid Eye Hybrid HD and Hybrid LT Digital Video Recorders System Administrator Guide which can be found on the documentation CD that came with your unit Table 1 1 Supported IP Cameras cont d Supported Features Camera Model Software Versions that support H 264 Streaming MPEG4 Streaming Tamper Detection CSD Analyti...

Page 22: ...you do not need to configure the connection with LocalView Next Steps The following chapters in this guide provide detailed procedures and reference materials starting with Chapter 2 Installation Operating the DVR Remotely If you plan to perform a quick connection after the installation to connect remotely to Rapid Eye Hybrid LT DVRs you should refer to the Rapid Eye Hybrid HD and Hybrid LT Digita...

Page 23: ... Rapid Eye Hybrid LT x x 2 Click Storage Estimator 3 Click OK on the About Storage Estimator window that appears 4 Change the recording options in the Estimator as needed and click Apply Options to obtain an estimate of your system s storage capacity see the Rapid Eye Hybrid HD and Hybrid LT Digital Video Recorders System Administrator Guide for more information on the storage estimator Background...

Page 24: ...24 Introduction ...

Page 25: ... will depend on your unique system requirements Your kit can include Table 2 1 Contents of Rapid Eye Hardware Kit 100 02557 Itema Part Power Cord North America only P8137 Network CAT5 cable RJ45 connections 2 m length K9530 Modem cable RJ11 North America only CB00173 Null modem cable serial DB9 connectors female 921400 05 Terminal block plug for FAULT RELAY 4 positions 3 5 mm K9531 4 3 Terminal bl...

Page 26: ...g with the other contents 5 Prominently display the RMA on the shipping carton 6 Return the packaged DVR to the location specified by your supplier Overview of the Installation Procedure After unpacking the DVR 1 Determine the best place to install and the ideal orientation of the Rapid Eye Hybrid LT unit horizontal or vertical The unit is shipped ready to install in a horizontal position See Appe...

Page 27: ...on using LocalView Rear Panel Connections Figure 2 1 shows the rear panel connections on an 8 channel unit and Table 2 2 describes the connections Figure 2 1 Rear Panel Connectors on 8 Channel Hybrid LT Unit SERIAL PORT 2 SERIAL PORT 1 VGA TELCO USB USB LAN IN OUT NOT USED 1 2 3 4 5 6 7 8 SPOT MONITOR VIDEO INPUTS COMMON SYS FAIL SYS GOOD FAULT RELAY 28V 3A MAX 1 G G G G 2 3 4 CONTROL OUTPUTS SERI...

Page 28: ...n a spot monitor VGA PORT For an optional VGA monitor not supplied connection needed for LocalView TELCO RJ11 connector to the modem of the Hybrid LT DVR North America only USB PORTS Used for USB devices such as the USB mouse supplied and USB keyboard not supplied Can be used to burn clips on a USB mass storage device LAN RJ45 connector to 10 100 BT network card in the DVR AUDIO IN OUT Sound card ...

Page 29: ...low signal loss ease of twist on installation and small size make it a common connector for CCTV connections Honeywell recommends using a solder or crimp type connector Video is quite sensitive to bad connectors do not use screw type connectors These can seriously compromise the performance of your DVR Note If you are using Honeywell and or supported ONVIF IP cameras in your system you must decide...

Page 30: ... in a permanent installation you can use a power supply such as an HPTV2404UL 4 cameras or HPTV2416UL 16 cameras A Hybrid LT DVR should be connected to a dedicated ground circuit The outlet and breaker box should be marked as such With the exception of an optional line conditioner and an uninterruptible power supply UPS nothing else should be plugged into this circuit Caution Brownouts and voltage...

Page 31: ...ecuted after 5 seconds Note Honeywell recommends that you power the cameras before powering the Rapid Eye Hybrid LT DVR This should ensure all the cameras are detected by the unit when it powers up Booting with Primary or Recovery Operating System Rapid Eye users have two options for booting the operating system When powering the unit users have the option of booting the OS from either the primary...

Page 32: ... retain your settings for most cases Press N to perform a fresh boot if your configurations have been corrupted try this option 6 Finally you are given the option to make the recovery operating system boot your default selection for future system boots Press Y to make the recovery system boot the default selection choose this option if the primary drive has permanent booting problems Press N to ke...

Page 33: ...closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature Tma specified by the manufacturer The following guidelines must be followed when installing your Rapid Eye Hybrid LT unit There must be at l...

Page 34: ...le condensation when moving units between rooms with extreme temperature changes Setting Up LocalView A PC mouse included and PC monitor not included are needed when using LocalView to operate a Rapid Eye Hybrid LT DVR LocalView is available while the DVR is running Exhaust and intake vents on the unit and enclosure should line up for proper air circulation The temperature at the unit intake vent ...

Page 35: ...the USB Mouse and Optional Keyboard to the DVR A USB mouse included and PC monitor not included are needed when using LocalView to operate a Rapid Eye Hybrid LT DVR A USB keyboard not included is optional 1 Connect the mouse included to a USB port on the rear panel of the Rapid Eye Hybrid LT unit 2 The USB ports on the back panel of the DVR can also be used to connect a USB flash drive commonly ca...

Page 36: ...ot needed Remote Connection After an IP address has been assigned to the DVR a remote connection can be setup using the Admin application Refer to the Rapid Eye Hybrid HD and Hybrid LT Digital Video Recorders System Administrator Guide Note For dial up connections LocalView is not needed to help set up a remote connection Using the Virtual Keyboard Click the virtual keyboard icon to open and use t...

Page 37: ...k OK 2 Click Enter Dynamic Host Configuration Protocol Using DNS Figure 2 8 LocalView Network Settings with DHCP If you are using Dynamic Host Configuration Protocol DHCP to assign an IP Address for your unit select the Use DHCP check box 1 In Network Settings enable DHCP on the Rapid Eye Hybrid LT unit see Figure 2 8 By default the Site Name in LocalView shows REM hyphen DVR serial number and inc...

Page 38: ... Note DHCP can change an address if it is not reserved compromising future attempts to connect to the DVR Network Address Translation Using an Internet Router Match the DVR Gateway to the Internet Router Inside IP 1 In Network Settings use the virtual keyboard to enter the DVR IP Address as given out by the Network Administrator of the remote LAN 2 In the Gateway field use the virtual keyboard to ...

Page 39: ...TELCO Port for Dial up Connection North American Units Only 1 Using a standard telephone cable with RJ11 connectors plug one connector into the TELCO port on the DVR see Figure 2 10 SERIAL PORT 2 SERIAL PORT 1 VGA TELCO USB USB LAN IN OUT NOT USED 1 2 3 4 5 6 7 8 SPOT MONITOR VIDEO INPUTS COMMON SYS FAIL SYS GOOD FAULT RELAY 28V 3A MAX 1 G G G G 2 3 4 CONTROL OUTPUTS SERIAL PORT 3 SERIAL PORT 4 1 ...

Page 40: ...able on a telephone line used by a Rapid Eye Hybrid LT DVR Note For dial up connections LocalView is not needed to help set up a remote connection You are ready to power up the camera s and the DVR See Powering the Hybrid LT DVR on page 30 DVR Internal Modem Default Settings Testing a Dial Up Connection in the Field Using a standard telephone line dial the number used to reach the DVR modem to lis...

Page 41: ... drive tray opens automatically 7 Remove the CD and shut the DVD drive tray Use of Media by the DVR for Clip Distribution Using LocalView After making a clip of video onsite you may distribute the clip either by Copying the clip to a USB memory stick Burning the clip to disk media using the DVD drive on the Rapid Eye Hybrid LT DVR See Table 2 4 Clip Size A video clip file including audio and data ...

Page 42: ...ing message appears You can reduce the size of a clip by removing video feeds or by shortening the clip Making and Copying a Clip from a PC Running View Operators who make video clips offsite using a PC running the View application can copy one clip or many using the hardware on the PC ...

Page 43: ...min Software Figure 3 1 Desktop Icon for the Admin Application Refer to the Rapid Eye Hybrid HD and Hybrid LT Digital Video Recorders System Administrator Guide about using the Admin application to Open the ports in your organization s firewall that are needed by Rapid Eye Hybrid LT See Firewall Reference page 47 Install Rapid Eye Hybrid LT software How to install and use Rapid Eye software by Hon...

Page 44: ...ck if the connection is set up After one Maintenance Session runs the site is ready for further configuration and operation 4 Check if the connected camera s in a powered ON state are showing video feeds 5 Set the time of the Rapid Eye Hybrid LT DVR Figure 3 2 Running a Maintenance Session Obtaining Live Video Refer to the Rapid Eye Hybrid HD and Hybrid LT Digital Video Recorders Common Operator G...

Page 45: ...ndicate the need for changes in camera position or lighting For outdoor cameras it can be worthwhile to run such spot checks seasonally Direct sunlight at short times during the day such as daybreak can interfere with recording for cameras aimed east as can sundown for cameras pointing west After use of PTZ A camera with the ability to pan tilt and zoom can be set to respond in a variety of ways a...

Page 46: ... up tamper detection on a camera to trigger an alarm or to be logged and that an operator use LocalView or a remote operator use View Note Tamper detection does not work the same way with IP cameras as it does with analog cameras described here See documentation that came with your Honeywell or supported ONVIF IP camera for more information Refer to the Rapid Eye Hybrid HD and Hybrid LT Digital Vi...

Page 47: ...arm And if the operator makes the DVR learn when the chairs are empty then tamper detection may be triggered when people sit in the chairs The same can be said for a row of vehicles that are frequently moved such as in a taxi stand or truck depot Firewall Reference Rapid Eye sessions live retrieval and alarm are sent to port 10 000 the DVR base IP port The value of the base port can be changed by ...

Page 48: ...48 Quick Test for Remote Video Figure 3 4 DVR Base IP Ports Remote Connection and Alarm Station ...

Page 49: ... a Rapid Eye Hybrid LT DVR see Figure 4 1 Figure 4 1 Audio Input to Hybrid LT DVR IN OUT NOT USED SERIAL PORT 2 SERIAL PORT 1 VGA TELCO USB USB LAN IN OUT NOT USED 1 2 3 4 5 6 7 8 SPOT MONITOR VIDEO INPUTS COMMON SYS FAIL SYS GOOD FAULT RELAY 28V 3A MAX 1 G G G G 2 3 4 CONTROL OUTPUTS SERIAL PORT 3 SERIAL PORT 4 1 G G G G 2 3 4 5 G G G G 6 7 8 ALARM INPUTS ON OFF POWER 115 230V 50 60 Hz 5 3A Chann...

Page 50: ...ator see Figure 4 2 TIP Place speakers away from microphones to avoid audio feedback Figure 4 2 Connecting Speakers Note The NOT USED connector is disabled Use the AUDIO OUT connector to connect an audio output device speakers Checking For Audio Interference Checking one s installation for hard to predict situations includes spot checking for Live audio Coordinate the testing of audio with fire al...

Page 51: ...icrophones and speakers Test loud alarms during the installation they can interfere with Hybrid LT audio Caution Placing a microphone or speaker close to a ringing alarm bell can render either ineffective the bell noise can mask the voice of an operator attempting to use the microphone The bell could also mask a voice coming from a speaker Loud alarms can interfere with microphones or a speaker wh...

Page 52: ...ng LocalView LocalView can be used to test or permanently monitor audio onsite 1 Using LocalView on the Audio Setup tab add a checkmark to the box for Channel 2 Right Used by Site Operator for Local Audio Monitoring The channel 2 Enable Record and name are not needed for monitoring audio by a LocalView operator and are removed from view The Gain controls remain available for both audio channels 2 ...

Page 53: ...ator and heat sensors Aside from cameras and communications a Rapid Eye Hybrid LT DVR can interface with many different types of hardware such as Sensors motion heat alarm and so on Relay triggered devices locks gates warning sirens and so on Alarm panel a fault relay offers a means to monitor the DVR operational status using an external device Point of sale POS hardware using text messaging over ...

Page 54: ...rning sticker indicates this on the right hand side of the DVR Do not place equipment such as a monitor directly on top of the Rapid Eye Hybrid LT DVR Connectors for Serial Communications Ports 1 and 2 The wiring for the RS 232 connectors on a Rapid Eye Hybrid LT DVR s Serial PORT 1 and PORT 2 is listed in Table 5 1 Figure 5 1 Pin Order on Ports 1 and 2 of a DB 9 Connector View into the DVR Ports ...

Page 55: ...puts of a Hybrid LT DVR See Control Outputs page 61 Relay triggered device for system monitoring See System Monitoring page 61 Point of sale hardware with text messaging over serial communications or any other device with serial communication capability See Point of Sale Hardware page 63 Public Display Monitor A public display monitor can be set up on Hybrid LT DVRs independently of LocalView Ther...

Page 56: ...feed is displayed without interruption 8 Click Add You have the option of adding more video feeds to the public monitor to do so repeat step 6 to step 8 Caution Do not T tap the cable this can introduce unwanted distortion into the video signal To obtain a video feed use an output port on the Rapid Eye Hybrid LT DVR Using LocalView for Public Display You have the option of using VGA monitor s as a...

Page 57: ...two or more domes connected to the same bus 3 Connect the ACUIX cameras to a port on the Rapid Eye Hybrid LT DVR 4 Notify the System Administrator of the number of the port used on the Rapid Eye LT DVR and the Camera Address used for each ACUIX camera Many PTZ Domes on One Serial Communications Line You can connect up to 8 domes on one communication line connected to the Rapid Eye Hybrid LT DVR Te...

Page 58: ...llation installers should communicate to the System Administrator each address used by the PTZ domes and the number of the port used for PTZ on the Rapid Eye Hybrid LT DVR Table 5 3 PTZ Drivers for Controllers and Domes Driver name a Baud rate Support for dome controller PIT device Bossware 19200 PIT device to which domes are connected Honeywell fixed camera 9600 Honeywell HCU484 Intellibusb 38400...

Page 59: ...ection and the other wire to ground Caution To avoid short circuits ensure that bare wire is not visible at the rear panel Inputs for Sensors Configuration Using View Software 1 Using View start a Maintenance session for the Rapid Eye site Wait until the System Operational message appears Click the Events tab More tabs are displayed 2 Click the Inputs tab 3 Enter the name of an input in its Input ...

Page 60: ... sensor units have a dry contact for outputs usually providing normally open NO contacts or normally closed NC contacts The sensor inputs to a Rapid Eye Hybrid LT DVR are configured for normally open NO devices End of Line A sensor input can also be configured as EOL end of line or protected The load for an EOL connection is 2 k nominal Table 5 4 Sensor Hardware Acronym Sensor Input Implication NO...

Page 61: ...e hookup wire tips strip approximately 0 6 cm 1 4 inch of insulation 2 Insert each relay control wire to the screw type terminal connector on the CONTROL OUTPUTS terminal strip one wire to ground and the other wire to the numbered connection you choose Caution To avoid short circuits ensure that bare wire is not visible at the rear panel Purpose Outputs can be activated by A View operator Automati...

Page 62: ...red Immediate Trigger A power outage triggers the relay immediately Alarm When Disabling Video Recording A Rapid Eye LT DVR can be monitored for operator tampering with recording Refer to the Rapid Eye Hybrid HD and Hybrid LT Digital Video Recorders System Administrator Guide in the tracing section SERIAL PORT 2 SERIAL PORT 1 VGA TELCO USB USB LAN IN OUT NOT USED 1 2 3 4 5 6 7 8 SPOT MONITOR VIDEO...

Page 63: ...d HD and Hybrid LT Digital Video Recorders System Administrator Guide in the Response Schedule section Point of Sale Hardware Connect a point of sale POS device or other data communication equipment to any of SERIAL PORTs 1 to 2 Use RS232 connectors see Figure 5 6 SERIAL PORTs 3 to 4 Use RS485 connectors see Figure 5 6 Figure 5 6 Serial Ports For POS SERIAL PORT 2 SERIAL PORT 1 VGA TELCO USB USB L...

Page 64: ...T supports applications by Retalix RetPIT Micros MicPIT and AtmPIT Port Restrictions Only one NetPIT device can be supported only one can be assigned to a Rapid Eye Hybrid LT port Up to 16 POS devices can be assigned to a NetPIT device Note A PIT device cannot be assigned to a NetPIT port Assignment Limits Up to four PIT serial devices can be supported Four POS devices can be assigned to each PIT ...

Page 65: ... LT DVR Internal Port Internal Modem During a maintenance session the Serial Devices tab shows an Internal Port that either lists a modem or nothing at all If the Internal Port holds a modem the modem cannot be deleted The internal port cannot receive devices from the New devices or the Unassigned devices groups Note Internal modems are only included with Rapid Eye Hybrid LT NTSC units PAL units w...

Page 66: ...66 Site Hardware ...

Page 67: ...ystem Administrator to check your user account using Admin Rapid Eye Hybrid HD and Hybrid LT Digital Video Recorders System Administrator Guide Confirm which IP address should be used for the site Your network administrator Have the installers recorded the details of the installation in Appendix D Site Information Checklists Recording the Installation Details on page 27 Confirm access to the Rapid...

Page 68: ...el V10 0 or earlier DVRs with more than four IP cameras connected to the unit make sure that Local Monitoring is disabled on the System tab of a Remote View Maintenance session Alternatively you can upgrade to V10 1 to be able to connect with 8 IP cameras Rapid Eye Hybrid HD and Hybrid LT Digital Video Recorders System Administrator Guide Video from IP cameras will not be visible on a public displ...

Page 69: ...he Rapid Eye system Recording the Installation Details on page 27 or the Rapid Eye Hybrid HD and Hybrid LT Digital Video Recorders System Administrator Guide LocalView LocalView low performance When rendering 4 8 channels of IP camera video in LocalView the performance of LocalView in rendering the video may be low To workaround this issue try reducing the number of cameras displayed in LocalView ...

Page 70: ...70 Frequently Asked Questions ...

Page 71: ...s at the camera output or along the coaxial cable run will increase camera to monitor distance to a maximum length of 3 400 feet for RG59 U cable Coaxial Cable Checklist Table B 1 Recommended Maximum Length of Coaxial Cable Requirement Length feet Length meters Not amplified 750 230 Amplified 3 400 1 035 Table B 2 Coaxial Cable Checklist Check Description Terminate all unused inputs and unused out...

Page 72: ...anced coaxial cable runs between low power sources can create ground loop problems Caution Do not remove the third wire of the three prong electrical plug aka lifting the ground This is a violation of local electrical codes Electrical Interference To manage electrical interference also called electro magnetic interference or EMI you can survey the facility for electronics that generate EMI noise f...

Page 73: ...ired see Installing Rubber Feet for a Vertical Installation on page 74 for the procedure to change the rubber feet placements on your Rapid Eye Hybrid LT DVR Figure C 1 Rubber Feet Placement for Vertical and Horizontal Installations Keep the rubber feet installed on the bottom of the unit if you are using a horizontal installation Remove the rubber feet from the unit bottom and screw the rubber fe...

Page 74: ...rocedure to change the rubber feet placement for a vertical installation 1 Unscrew the four rubber feet from the bottom of the Rapid Eye Hybrid LT unit You should be able to remove the rubber feet by hand 2 Screw the rubber feet into the four holes on the left side of the Rapid Eye Hybrid LT unit Turn the rubber feet clockwise to tighten them until they fit securely see Figure C 1 ...

Page 75: ... operators may find useful Organization Site Definition Personnel Name Telephone Number E mail Information Installer Rapid Eye Hybrid LT System Administrator Security personnel Network Administrator Onsite personnel Emergency after hours Rapid Eye Site Identification LocalView Site Namea Admin Site Name Serial number Time zone ...

Page 76: ...cation Site Name is different it is a label to identify the DVR when using the View application See Dynamic Host Configuration Protocol Using DNS on page 37 Connection Value network dial up both NAT Network IP address Network Address Translation NAT for internet router Router at Rapid Eye Hybrid LT site Inside IP Outside IP Dial up remote access service RAS server Yes no DVR telephone number RAS s...

Page 77: ... up both NAT Network IP address Network Address Translation NAT for internet router Router at Rapid Eye Hybrid LT site Inside IP Outside IP Dial up remote access service RAS server Yes no Alarm station telephone number RAS server telephone number Area code Is the area code used normally or is an extra connection needed Country code Microphone Type Speaker Type Comments 1 2 ...

Page 78: ...n Checklists Video Camera Configuration Sensor Hardware Color B W None IP or Analog Camera Camera Model Location Network IP Address PTZ Yes No PTZ Address 1 2 3 4 5 6 7 8 Input Type NO NC EOL Description 1 2 3 4 5 6 7 8 ...

Page 79: ...cument 800 07766V4 Rev A 79 01 2013 Control Outputs Serial Ports Output Description 1 2 3 4 Port Use Modem PTZ POS Parameters Comment SERIAL PORT 1 DB9 connector SERIAL PORT 2 DB9 connector SERIAL PORT 3 RJ45 connector SERIAL PORT 4 RJ45 connector ...

Page 80: ...80 Site Information Checklists Point of Sale POS Hardware Type Name Model Data Text of Interest ...

Page 81: ... checklist 78 connecting to DVR 20 28 securing 30 tamper detection 46 cash registers connecting 64 checklists 75 80 clip distribution 41 coaxial cable 71 communications serial 54 connecting 64 connections ACUIX PTZ dome to DVR 57 alarm panel 62 alarm sensors 59 audio inputs 49 camera to DVR 20 28 cash registers 64 control outputs 61 dial up 39 fault relay to alarm panel 62 monitor 55 mouse to DVR ...

Page 82: ...ng 44 53 microphone placing 50 selecting 50 modem default settings 40 parallel port restrictions 65 monitor connecting 35 55 public display monitor 56 mouse connecting to DVR 35 N NetPIT 64 network connection common 37 DHCP 37 network address translation NAT 38 testing 39 network settings accessing 36 common network 37 using DHCP 37 O operating temperature 63 organization checklist 75 P PIT connec...

Page 83: ...ring 61 T tamper detection 46 TELCO connecting 39 connections 21 triaxial cable 72 U unit recovery 33 UPS connecting 22 V vandalism monitoring 63 video environmental factors 45 monitoring for tampering 62 viewing live 44 View availability 19 checking for software 44 configuring alarm sensors 59 configuring PTZs 58 obtaining video 44 running a maintenance session 53 ...

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Page 86: ...utschland Johannes Mauthe Straße 14 D 72458 Albstadt Germany www honeywell com security de 49 74 31 8 01 18 70 Honeywell Security France Immeuble Lavoisier Parc de Haute Technologie 3 7 rue Georges Besse 92160 Antony France www honeywell com security fr 33 0 1 40 96 20 50 Honeywell Security Italia SpA Via della Resistenza 53 59 20090 Buccinasco Milan Italy www honeywell com security it 39 02 4888 ...

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