Hologic Faxitron CT, User Manual

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FAXITRON CT USER MANUAL | HOLOGIC | REVISION 002
SECTION
Trouble-
shooting
7
7-2
Service
There are no serviceable parts in Faxitron equipment. Please contact your authorized
Faxitron representative for servicing.
Faxitron Bioptics LLC (a Hologic company)
3440 E. Britannia Drive, Suite 150
Tucson, AZ 85706, USA
Tel: +1 520 399-8139
Fax: +1 520 399-8182
E-mail: servicedept-faxitron@hologic.com
Website: www.hologic.com
Troubleshooting
Computer or System will not turn on
No power to the computer or X-ray system.
Verify power to system is ON and power cables are plugged in and the rear power switch is
set to (I) ON.
System turned off when acquiring a 3D image.
The system must be on mains power to acquire an image. If not the power could overload
the UPS and shut down.
Check to make sure the system is connected to mains and the power inlet is switched on.
There appears to be another object in the image
Verify that during "Calibration" there were no objects in the X-ray cabinet. Remove objects
and repeat
Calibration.
Poor image quality
If artifacts are seen in the image complete a full Calibration.
Cybersecurity
If a cybersecurity event occurs disconnect the system from the network and contact Faxitron
immediately. We will work with your IT department to resolve the issue.
A cybersecurity event can be detected in a number of ways:
•
Slower than normal operation and/or network connection
•
Suspicious pop-ups or home page changed in internet browser
•
Password(s) no longer working
•
Unidentified programs in start menu or system tray
•
Missing, corrupt or altered data
7.1.0
Service and
Troubleshooting