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360093-1/H
Platelet Incubator Operation Manual
8.4
Addressing testing problems
Problem
Possible Cause
Action
The automatic
temperature tests do not
work (applies to i.Series
models only).
The High Alarm setpoint
is set significantly higher
than the default value, or
the Low Alarm setpoint
is set significantly lower
than the default value.
►
Confirm that the alarm setpoints are set at the
appropriate values. For more information, see
Section 4.2, “Viewing current settings.”
►
Test the temperature alarms manually. For
more information and instructions, see Section
7.8, “Testing chamber temperature alarms.”
A component is faulty or
internal connections are
loose.
►
Contact a qualified service technician.
8.5
Addressing condensation problems
Problem
Possible Cause
Action
There is excessive water
in the water evaporation
tray.
Humid air is entering the
chamber.
►
Confirm that the incubator is level, and that the
doors are aligned, closing tightly, and sealing
correctly. Contact a qualified service technician
to correct issues as necessary.
The heater in the
evaporation tray is
faulty.
►
Confirm that the heater is hot. Contact a
qualified service technician to confirm that the
heater is drawing the appropriate current.
There is excessive water
in the chamber.
Humid air is entering the
chamber.
►
Confirm that the incubator is level, and that the
doors are aligned, closing tightly, and sealing
correctly. Contact a qualified service technician
to correct issues as necessary.
There is excessive
humidity on the doors.
Humid air is entering the
chamber.
►
Confirm that the incubator is level, and that the
doors are aligned, closing tightly, and sealing
correctly. Contact a qualified service technician
to correct issues as necessary.
The relative humidity
around the incubator is
too high.
►
Confirm that the incubator is placed
appropriately. For more information, see
Section 3.3, “Selecting an appropriate
location.”
