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Understanding and addressing operational issues
Problem
Possible Cause
Action
The incubator is
receiving AC power, and
the doors are closed, but
the built-in agitator is
not moving (applies to
PC 4200 models only).
The agitator is
obstructed.
►
Verify that the agitator is free of obstructions.
A component is faulty or
internal connections are
loose.
►
Contact a qualified service technician.
Agitation is noisy
or rough (applies to
PC4200 models only).
The incubator is not
level.
►
Verify that the incubator has been set up
appropriately. For more information, see
Section 3.3, “Selecting an appropriate
location.”
Moving parts are
grinding against each
other.
►
Verify that moving parts are lubricated and in
good condition. Lubricate or replace them if
necessary. For more information, see Section
7.4, “Maintaining moving parts on the built-in
agitator.”
A component is faulty or
internal connections are
loose.
►
Contact a qualified service technician.
8.2
Addressing chamber temperature problems
Problem
Possible Cause
Action
The chamber
temperature displayed
is higher or lower than
the actual temperature
(applies to i.Series
models only)
The monitor is not
calibrated.
►
Confirm that the upper temperature probe
is reading correctly. Calibrate the probe
if necessary. For more information and
instructions, see Section 7.7, “Calibrating
temperature readings on the i.Center.”
Digital electronics are
locked because of an
interruption in power.
►
Reset the monitoring system. For instructions,
see Section 8.6, “Resetting the i.Center
monitoring system.”
A component is faulty or
internal connections are
loose.
►
Contact a qualified service technician.
The chamber
temperature does not
stabilize at the incubator
setpoint.
The condenser grill is
dirty.
►
Check the condenser grill. Clean it if
necessary. For instructions, see Section 7.3.1,
“Cleaning the condenser grill.”
The circulation at the
top of the chamber is not
adequate.
►
Check if there are any items that may obstruct
air flow and remove them if necessary.
The ambient air
temperature around the
incubator is too high.
►
Confirm that the incubator is placed
appropriately. For more information, see
Section 3.3, “Selecting an appropriate
location.”
The refrigerant level is
too low.
►
Contact a qualified service technician.
A component is faulty or
internal connections are
loose.
►
Contact a qualified service technician.
