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Satellite receiver displays “Warning - Do NOT power off Software Download”
for more than 1/2 hour.
The satellite signal may have been interrupted during the
automatic updating process. Reset Master Power switch on rear of the receiver.
Place receiver on channel 1 and press the Signal button on the remote. If the Signal
Quality is below 50% the receiver will not update and require dish adjustment.
Remote doesn’t work but receiver front panel buttons may turn on/off and
change channels.
Check batteries. Press any remote key and observe if the
remote control POWER button. If the POWER button lights, the batteries should
be strong enough to operate. Is the remote aimed at the receiver? The remote will
not work through walls, cabinet doors, etc. Reset Master Power by momentarily
unplugging the receiver.
No lights on receiver.
Check power plug make sure that it is plugged into a
working electrical outlet. Always plug the receiver into a surge protector power
strip to help prevent damage by power line surges and lightning strikes. Reset
Master Power.
Receiver displays 45% or better Signal Level, but no Signal Quality on all
channels.
The receiver is connected to a LNBF, but the dish might be pointed at
the wrong satellite or there may be an obstruction in the line of sight between the
dish and satellite. Mounting mast may be loose or moved.
Meters display 0% signal level and no quality.
Coax not connected from LNBF
on dish to SAT INPUT on receiver. Dish not properly aimed. Bad coax, connectors
or LNBF failure.
Picture breaks up into big blocks and the audio is garbled.
The antenna might
be slightly out of alignment.. Satellite view partially obstructed. Damaged coax
or connections.
Satellite receiver has a Green LED on front panel, but TV displays No Video.
Select the corresponding HDMI or AV connection input on the TV.
No audio on any satellite channels.
Set satellite receiver audio level to 75% then
use the TV volume control to adjust volume.
Picture breaks up during rain and snow.
Heavy rain or clouds may affect the
strength of the satellite signal. A properly installed dish will rarely lose signal
during extreme weather. Snow or ice build up can interfere with the satellite
signal. Mount the dish where snow can be gently brushed off. Dish covers and
heaters are available for locations with regular ice and snow accumulations.
Satellite receiver displays “No Signal” only during very hot or cold weather.
An aging or defective LNBF can drift off frequency and cause the loss of reception
during the heat of the day or coolness of the night. Replace the LNBF.
Satellite receiver displays “No Signal” or the picture breaks up during high
winds.
Strong winds can move the dish out of alignment and cause the signal to be
reduced or lost. Make sure the mast support legs have been installed and the mast
is secure and not moving. Once the mast is stable, follow the aiming instructions
to re aim the dish and tighten all hardware to prevent any movement.
Picture is skipping and/or audio jumps during DVR functions.
A USB device
FAQ – Frequently Asked Questions
