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GE Vivid q N, Service Manual


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GE
D

IRECTION

 FQ091019, R

EVISION

 2 

 

V

IVID Q

N S

ERVICE

M

ANUAL

Chapter 8 - Replacement Procedures

 8-99

Section 8-5
Software Loading

8-5-1

Software Upgrade Procedure Overview

NOTE:

The software installation/upgrade procedure to software version BT12 can be performed on any 
Vivid q N system currently running software BT11.

NOTE:

For Vivid q N systems with software version BT12, a DVD Drive is an option. BT12 software installation 
is available only through the USB Flash Drive.

NOTE:

For systems running a software version earlier than BT11, it is necessary to first perform the 
required software upgrade procedures (in the correct sequential order) up to software version 
BT11. Then, follow the instructions for 

"Vivid q N Software Upgrade Overview" on page 8-100

.

NOTE:

For all Vivid q N systems, before upgrading the system software, it is necessary to contact your local 
OTR department to receive an appropriate software password. Make sure you specify the system serial 
number located on the base of the Vivid q N unit.

NOTE:

It is recommended to back-up the archive and the settings as described in the Vivid q N User 
Manual, before commencing software installation (or whenever upgrading the software).

Normally, the Vivid q N system is supplied from the manufacturer with the software already installed. In some 
cases, it is necessary to re-install the software.

Refer to the following sub-sections, as appropriate:

8-5-1-1

Vivid q N Software Upgrade Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-100

8-5-1-2

Vivid q N Software Upgrade/Installation/Reinstallation Procedure - BT11 to BT12  . . . . 8-103

8-5-1-3

Loading Latest Version User Manuals  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-112

8-5-2

Setting the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-114

8-5-3

Formatting and Partitioning the Hard Disk - Automatic Procedure (BT’12)  . . . . . . . . . . 8-124

NOTICE

The Software Installation/Upgrade procedure cannot be performed when the Vivid q N portable 
ultrasound scanner is mounted on/connected to the SafeLock Cart.

WARNING

WARNING

THE SOFTWARE INSTALL PROCEDURE IS DESIGNED TO PRESERVE DATA, 
HOWEVER, YOU SHOULD SAVE ANY PATIENT DATA, IMAGES, SYSTEM SETUPS TO 
STORAGE MEDIA BEFORE DOING A SOFTWARE UPGRADE.

NOTICE

During software installation, using CD or DVD, the DVD/CD-RW must be connected directly to 
the Vivid q N portable ultrasound scanner and not through the SafeLock Cart or USB outlets.

WARNING

WARNING

DO NOT ATTEMPT TO INSTALL SOFTWARE THAT WAS NOT DESIGNATED FOR YOUR 
VIVID Q N UNIT. ATTEMPTING TO INSTALL UN-APPROVED SOFTWARE WILL CAUSE 
IRREVERSIBLE DAMAGE TO HARDWARE AND SOFTWARE!

Summary of Contents for Vivid q N

Page 1: ...GENERAL ELECTRIC COMPANY 2013 and 2015 General Electric Company All Rights Reserved 3 SEP 2015 VQN_SVC_FRNT_CVR P R E L I M I N A R Y Vivid q N Service Manual Vivid q N with software version SW 12 x...

Page 2: ......

Page 3: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL i 3 SEP 2015 FRONTMATTER FM P R E L I M I N A R Y Important Precautions TRANSLATION POLICY...

Page 4: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL ii 3 SEP 2015 FRONTMATTER FM P R E L I M I N A R Y...

Page 5: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL iii 3 SEP 2015 FRONTMATTER FM P R E L I M I N A R Y...

Page 6: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL iv 3 SEP 2015 FRONTMATTER FM P R E L I M I N A R Y...

Page 7: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL v 3 SEP 2015 FRONTMATTER FM P R E L I M I N A R Y...

Page 8: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL vi 3 SEP 2015 FRONTMATTER FM P R E L I M I N A R Y...

Page 9: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL vii 3 SEP 2015 FRONTMATTER FM P R E L I M I N A R Y...

Page 10: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL viii 3 SEP 2015 FRONTMATTER FM P R E L I M I N A R Y...

Page 11: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL ix 3 SEP 2015 FRONTMATTER FM P R E L I M I N A R Y...

Page 12: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL x 3 SEP 2015 FRONTMATTER FM P R E L I M I N A R Y...

Page 13: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL xi 3 SEP 2015 FRONTMATTER FM P R E L I M I N A R Y...

Page 14: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL xii 3 SEP 2015 FRONTMATTER FM P R E L I M I N A R Y...

Page 15: ...ly trained field engineers All of GE s electrical work on these products will comply with the requirements of the applicable electrical codes The purchaser of GE equipment shall only utilize qualified...

Page 16: ...cation may not be copied or duplicated in any form in whole or in part without prior written permission of GE GE may revise this publication from time to time without written notice TRADEMARKS All pro...

Page 17: ...ISION DATE REASON FOR CHANGE 1 2013 AUG 12 Initial release of manual 2 2015 SEP 03 Updated and corrected content Pages Revision Pages Revision Pages Revision Title Page 2 1 1 to 1 28 2 7 1 to 7 148 2...

Page 18: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL xvi 3 SEP 2015 FRONTMATTER FM P R E L I M I N A R Y This page was intentionally left blank...

Page 19: ...Conventions Used in this Manual 1 5 Standard Hazard Icons 1 6 Safety Considerations 1 7 Introduction 1 7 Human Safety 1 7 Mechanical Safety 1 9 Electrical Safety 1 11 Vivid q N Battery Safety 1 15 Pat...

Page 20: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL xviii Customer Assistance 1 26 Contact Information 1 26 System manufacturer 1 27...

Page 21: ...2 2 Cooling Requirements 2 2 Lighting Requirements 2 2 Time and Manpower Requirements 2 2 Electrical Requirements 2 3 EMI Limitations 2 4 Probe Environmental Requirements 2 5 Facility Needs 2 6 Purch...

Page 22: ...x Contents 3 11 Physical Inspection 3 11 EMI Protection 3 11 Preparing for Installation 3 12 Confirming Customer Order 3 12 Verifying the Transportation Box Contents 3 12 Component Inspection 3 13 Con...

Page 23: ...tion to a DICOM Server in a Network 3 110 Setup Connection to HL7 Server in a Network 3 117 Query Retrieve Q R Setup 3 120 MPEGVue Export Configuration 3 127 eVue Dataflow Configuration 3 132 Using MP...

Page 24: ...Labeling Removable Media 4 15 Formatting Removable Media 4 15 Verifying Removable Media 4 16 Archiving and Loading Presets 4 16 Functional Checks 4 19 Basic Controls 4 19 Peripherals 4 24 SafeLock Car...

Page 25: ...d MUX P M Board 5 18 Back End Processor 5 21 Introduction 5 21 ETX SBC Central Processing Unit CPU 5 23 ETX Base Board 5 23 Hard Disk 5 25 Fan Control 5 25 RTC BIOS Battery 5 25 Back End Processor Loc...

Page 26: ...ANUAL xxiv ECG Patient I O Module Specifications 5 40 Isolation 5 40 ECG Respiratory Module 5 41 Internal ECG Respiratory Board 5 41 External ECG Respiratory Interface 5 43 Peripherals 5 46 Introducti...

Page 27: ...xxv CHAPTER 6 Service Adjustments Overview 6 1 Purpose of Chapter 6 6 1 LCD Display Adjustments and Calibration 6 1 Keyboard Adjustments 6 9 Configuring Print Orientation 6 9 Video System Adjustments...

Page 28: ...Accessing the Full System Diagnostic Options 7 20 Performing Front End FE Diagnostics 7 24 Accessing the Front End Diagnostic Options 7 25 Calibration Tests 7 25 Radio Frequency Interface RFI Diagnost...

Page 29: ...attery Replacement 8 47 DC to DC Power Supply Replacement Procedure 8 48 Fan Replacement Procedure 8 51 Speaker Assembly Replacement Procedure 8 54 AUO LCD Display Replacement Procedure 8 55 AUO LCD F...

Page 30: ...ure 8 95 Rear Wheel Replacement Procedure 8 97 Software Loading 8 99 Software Upgrade Procedure Overview 8 99 Setting the BIOS 8 114 Formatting and Partitioning the Hard Disk Automatic Procedure BT 12...

Page 31: ...Overview 9 1 Purpose of Chapter 9 9 1 List of Abbreviations 9 2 Mechanical Hardware Parts 9 3 Electronic Parts 9 4 Cables 9 6 Software 9 7 Probes 9 8 Peripherals 9 10 SafeLock Cart Parts 9 11 Optiona...

Page 32: ...ptional Diagnostic Checks 10 14 Probe Maintenance 10 15 Probe Checks 10 15 Probe Handling 10 15 Basic Probe Care 10 16 Probe Cleaning 10 16 Returning and Shipping of Defective Probes 10 18 Electrical...

Page 33: ...st read and understand all the information presented here before installing or servicing a unit Table 1 1 Contents in Chapter 1 Section Description Page Number 1 1 Overview 1 1 1 2 Service Manual Over...

Page 34: ...checks that are recommended as part of the installation procedure or as required during servicing and periodic maintenance Chapter 5 Components and Function Theory Contains block diagrams and functio...

Page 35: ...N 2 VIVID Q N SERVICE MANUAL Chapter 1 Introduction 1 3 1 2 3 Vivid q N Models Covered in this Manual Table 1 2 Vivid q N Model Model H Cat No Part Number Description Comments Vivid q N H45571ZC FQ000...

Page 36: ...a variety of applications The Vivid q N ultrasound imaging scanner is similar to the Vivid i n however designed to offer additional features including the ability to support use of M4S RS probes Also...

Page 37: ...n one of three ways DANGER WARNING CAUTION When a hazard is present that can cause property damage but has absolutely no personal injury risk a NOTICE is used Example Disk drive may crash NOTE Notes a...

Page 38: ...included for your reference Others icons make you aware of specific procedures that should be followed NOTE The Vivid q N scanner and SafeLock Cart has no unintended or motorized moving parts that co...

Page 39: ...laws may restrict this device for sale or use by or on the order of a physician DANGER DANGEROUS VOLTAGES CAPABLE OF CAUSING DEATH ARE PRESENT IN THIS EQUIPMENT USE EXTREME CAUTION WHEN HANDLING TEST...

Page 40: ...ERE OPERATION OF ANY ELECTRICAL EQUIPMENT IN SUCH AN ENVIRONMENT CONSTITUTES A DEFINITE SAFETY HAZARD WARNING WARNING DO NOT SUBSTITUTE PARTS OR MODIFY EQUIPMENT BECAUSE OF THE DANGER OF INTRODUCING A...

Page 41: ...FOLLOW THESE PRECAUTIONS CAN RESULT IN SERIOUS INJURY AND EQUIPMENT DAMAGE DANGER NEVER USE A PROBE THAT HAS BEEN SUBJECTED TO MECHANICAL SHOCK OR IMPACT EVEN IF THE PROBE APPEARS TO BE UNBROKEN IT M...

Page 42: ...in its original packaging before transporting Special care must be taken to correctly position the packing material For further information refer to Chapter 3 System Setup Place the probes in their c...

Page 43: ...housing Do not use a cracked or damaged probe In this event call your field service representative immediately to obtain a replacement Avoid pulling pinching or kinking the probe cable since a damage...

Page 44: ...and extending vertically 2 29 m 7 5 ft above the floor WARNING WARNING ENVIRONMENTAL DANGERS ALL DEVICES MEETING IEC60950 MUST BE KEPT OUTSIDE THE PATIENT ENVIRONMENT AS DEFINED IN IEC60601 1 1 UNLES...

Page 45: ...d and a horizontal distance of 1 5 m 4 9 ft have justified themselves as indicative of the dimensions of the Patient Environment The patient environment vicinity is depicted as a dashed line in this p...

Page 46: ...wered from a non isolated power source is connected to the Vivid q N system using a network cable RJ45 the cable shielding should NOT be soldered to the LAN connector Refer to Figure 1 3 below 1 Do NO...

Page 47: ...ARNING WARNING THE VIVID Q N BATTERY HAS A SAFETY DEVICE DO NOT ATTEMPT TO DIS ASSEMBLE OR ALTER THE BATTERY ALWAYS OBSERVE THE FOLLOWING PRECAUTIONS Charge batteries only when the ambient temperature...

Page 48: ...anding unbalanced For this reason the dummy battery should be kept so it may be inserted in position to provide stability to the scanner while the lithium ion battery is being charged In addition use...

Page 49: ...FROM AN OPERATING VIVID Q N SOME METAL SURFACES MAY BE WARM ENOUGH TO POSE A POTENTIAL HEAT HAZARD IF TOUCHED EVEN WHILE IN SHUT DOWN MODE WARNING WARNING EXPLOSION WARNING DO NOT OPERATE THE EQUIPMEN...

Page 50: ...on All potentially hazardous stored or residual energy is relieved WARNING WARNING ENERGY CONTROL AND POWER LOCKOUT FOR VIVID Q N WHEN SERVICING PARTS OF THE SYSTEM WHERE THERE IS EXPOSURE TO VOLTAGE...

Page 51: ...d with product labels and icons These represent pertinent information regarding the operation of the unit 1 7 1 Universal Product Labels The following diagrams illustrate the labels found on the Vivid...

Page 52: ...ng documents is intended to alert the user to refer to the User Manual or other instructions when complete information cannot be provided on the label Various CAUTION Dangerous voltage the lightning f...

Page 53: ...ay be caused by the weight of the machine if one person attempts to move it considerable distances or on an incline Used in the Service and User Manual which should be adjacent to equipment at all tim...

Page 54: ...VISION 2 VIVID Q N SERVICE MANUAL 1 22 Section 1 7 Product Labels and Icons Date of manufacture On the base of the unit Table 1 6 Label Icons and Symbols Description and Location cont d 3 of 3 Label N...

Page 55: ...se in patient care are regulated medical waste for transportation purposes and must be transported as a hazardous material NOTE The USER SERVICE staff should dispose of all the waste properly per fede...

Page 56: ...applicable conducted and radiated emission limits and to immunity from electrostatic discharge radiated and conducted RF fields magnetic fields and power line transient requirements For applicable sta...

Page 57: ...s are in good condition and installed tightly without skew or stress Proper installation following all comments noted in this service manual is required in order to achieve full EMC performance CAUTIO...

Page 58: ...ow Prepare the following information before you call System ID and or serial number Software version Date and time of occurrence Sequence of events leading to issue Is the issue reproduceable Imaging...

Page 59: ...1 Introduction 1 27 1 10 1 1 Phone numbers for Customer Assistance 1 10 2 System manufacturer Table 1 7 System manufacturer MANUFACTURER PHONE NUMBER FAX NUMBER GE VINGMED ULTRASOUND A S STRANDPROMENA...

Page 60: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL 1 28 Section 1 10 Customer Assistance This page left blank to facilitate double sided printing...

Page 61: ...ultrasound unit Included are descriptions of the electrical and facility requirements that must be met by the purchaser A worksheet is provided at the end of this chapter see Figure 2 2 on page 2 10 t...

Page 62: ...mind that lighting controls and dimmers can be a source of EMI which could degrade image quality These controls should be selected to minimize possible interference 2 2 4 Time and Manpower Requirement...

Page 63: ...pecifications for the Vivid q N system are as follows 2 2 5 2 Inrush Current Inrush current is not a factor for consideration due to the inrush current limiting properties of the power supplies 2 2 5...

Page 64: ...es magnetic fields and transients in the air or wiring They also generate EMI The Vivid q N ultrasound units comply with limits as stated on the EMC label However there is no guarantee that interferen...

Page 65: ...ection requires a magnet wrap at each end Install the shield over the front of the card cage Loose or missing covers or RF gaskets allow radio frequencies to interfere with the ultrasound signals Repl...

Page 66: ...n and testing must also be performed by qualified personnel The products involved and the accompanying electrical installations are highly sophisticated and special engineering competence is required...

Page 67: ...a rack Material to safely clean probes performed using a plastic container never metal In the case of a network option An active network outlet in the vicinity of the ultrasound unit A network cable o...

Page 68: ...ows a floor plan illustrating the recommended layout of the Ultrasound Room and depicting the minimal room layout requirements Figure 2 1 Recommended Floor Plan 4 3m x 5 2m 14 ft x 17 ft 36 IN 92 CM D...

Page 69: ...done while scanning continues With DICOM images can be archived stored and retrieved faster easier and at a lower cost 2 3 4 4 DICOM Option Pre Installation Requirements To configure the Vivid q N ult...

Page 70: ...ation Devices TCP IP Settings Device Type Manufacturer Name IP Address Port AE Title 1 2 3 4 5 6 7 8 9 10 11 12 Dept Vivid q N Type Floor Room REV Comments CONTACT INFORMATION Name Title Phone E Mail...

Page 71: ...ormation Vivid i n or Vivid q N Host Name AE Title Local Port IP Address Net Mask ROUTING INFORMATION ROUTER2 ROUTER3 ROUTER1 Destination IP Addresses GATEWAY IP Addresses Default DICOM APPLICATION IN...

Page 72: ...nces from the basic installation Make sure system and probes have been subject to acclimation period Environmental cooling is sufficient Lighting is adjustable to adapt to varying operational conditio...

Page 73: ...Installation Acceptance Test Criteria on page 3 180 a Vivid q N ultrasound scanner is ready for use after the system has been configured successfully in accordance with the information provided in Sy...

Page 74: ...qualified service personnel should carry out servicing and troubleshooting 3 2 2 1 System Acclimation Time Following transport the Vivid q N system may be very cold or hot Allow time for the system to...

Page 75: ...l shock connect the unit to a properly grounded power outlet Do NOT use a three prong to two prong adapter as this defeats safety grounding CAUTION To ensure proper grounding connect this equipment to...

Page 76: ...f the package itself is undamaged To make it easier to detection if the handling during transportation has been unproper a set of Tilt Shock indicators have been attached to the transportation box 3 2...

Page 77: ...ilt Indicator has been triggered Make a remark on the Post Delivery Checklist about the triggered indicator and then follow the rest of the instructions in subsection 3 3 2 Damage in Transportation If...

Page 78: ...signed for by a GE representative or hospital receiving agent 2 Report the damage to the carrier Whether noted or concealed damage MUST be reported to the carrier immediately upon discovery or in any...

Page 79: ...id q N Transportation Box Label details Figure 3 2 Transportation Box Label Figure 3 3 Vivid q N Transportation Box Label details HANDLE WITH CARE FRAGILE HANDLE WITH CARE KEEP DRY PROTECT FROM MOISTU...

Page 80: ...n 3 4 Unpacking the Equipment Section 3 4 Unpacking the Equipment CAUTION Please read this section fully before unpacking the Vivid q N ultrasound unit Figure 3 4 Shipping Box for the Vivid q N only F...

Page 81: ...ortation box closely at time of delivery as described in the procedure that follow Figure 3 6 Transportation box lid removed Table 3 6 Shipping Carton Dimensions and Weights Description Height Width D...

Page 82: ...and and be ready to mark the check list 3 Remove the surface packing material paper pad silica gel etc Continue to remove additional packing material as applicable during the following procedure steps...

Page 83: ...tings are 220 240V AC 3 4 5 EMI Protection The Vivid q N Ultrasound Unit has been designed to minimize the effects of Electro Magnetic Interference EMI Many of the covers shields and screws are provid...

Page 84: ...list the contents of the shipping carton that are additional to the Vivid q N These include external accessories and probes as well as a regional language support kit and optional peripherals as order...

Page 85: ...lumination of all the control panel buttons 3 Probes Check all probes for wear and tear on the lens cable and connector Look for bent or damaged pins on the connector and in the connector socket on th...

Page 86: ...the peripherals in accordance with the manufacturer s directions To prevent EMI or system overheating dress the peripheral cables inside the peripheral cover 5 AC System Check the AC board connectors...

Page 87: ...side of the ultrasound unit 1 Display Monitor tilts up and down 2 Speakers Two loudspeakers for Doppler sound 3 Control Panel Contains the alphanumeric keyboard and the buttons used to operate the ul...

Page 88: ...unit rear panel and external peripheral accessory connectors 1 Two interchangeable USB ports digital printer CD RW and other peripherals 2 Docking connector currently not in use 3 Port for DC IN AC Ad...

Page 89: ...Cart Components Label Item Label Item 1 Top Shelf Assembly with handle 7 Bottom Cover Rear AC Assembly Cover 2 Probe Shelf with probe holders 8 Rear Lower Cover 3 Peripheral Power Outlet 9 SafeLock C...

Page 90: ...that the jumper is set to either 100 to 120 V AC or to 220 240 V AC in accordance with the voltage rating shown on the safety rating plate step 1 3 5 5 System Voltage Confirmation 3 5 5 1 System Volta...

Page 91: ...heck the grounding of the power cord and power outlet Be aware of RF sources Keep the unit at least 5m 16 4 ft away from other EMI sources Special shielding may be required to eliminate interference p...

Page 92: ...ired it is possible to disable access to all Vivid q N scanner USB ports including the CD DVD drive in order to limit system vulnerability This is implemented from the System Configuration window via...

Page 93: ...of Procedure Instructions NOTE The printers approved for use with the Vivid q N system are categorized in Table 3 11 below Refer to the appropriate instructions for connecting a specific printer as ap...

Page 94: ...er the Print button or Alt Print to activate a variety of outputs 5 Use the left or right arrows below to add any of the available options listed on the left as Outputs listed on right 6 From the list...

Page 95: ...es the system at the Applications level from the Additional Outputs screen By selecting the Advanced option under Selected Devices the user accesses the Printer Properties dialog box and proceeds with...

Page 96: ...rdware Installation 3 Click Configure in the Printer Properties dialog to enter Print Setup 4 In the Orientation area select Portrait or Landscape as needed 5 From the Paper Size drop down list select...

Page 97: ...erties The printer properties screen opens Figure 3 17 7 Verify that the selected orientation and paper size are correct 8 Click OK twice and then once more to return to the Advanced Outputs tab Figur...

Page 98: ...er or lower on the rear connectors panel When connecting directly to the system it is necessary to use an additional power source As a safety precaution this must be done via an isolation transformer...

Page 99: ...Printer may be connected to any of the USB outlets provided on the SafeLock Cart One must use the additional power source to activate the DeskJet Color Printer However this must be powered from the Sa...

Page 100: ...g the Vivid i q system on the SafeLock cart as described in Mounting the Vivid q N on the SafeLock Cart optional on page 3 65 NOTE When using the Vivid i q system mounted on the SafeLock cart the HP O...

Page 101: ...r are pre configured and installed designated to be used with the specific B W Printer supplied by GE No SafeLock Cart connection via USB hub As stated above Safety considerations must be taken into a...

Page 102: ...ny UP D897 Printer the following steps are required 1 Click the Tcpip tab on the Connectivity screen see Figure 3 14 on page 3 23 2 Select Advanced Settings see Figure 3 22 3 The Network Connection sc...

Page 103: ...MANUAL Chapter 3 System Setup 3 31 5 From the menu select Printer Properties 6 The Sony UP D897 Properties screen opens Select Printing Preferences Figure 3 24 Sony UP D897 printer configuration dial...

Page 104: ...Installation 7 From the Printing Preferences dialog under Orientation A Under Paper click the scroll down arrow and select the required paper size B Under Orientation choose the required printing ori...

Page 105: ...ated to be used with the specific Digital Color Printer supplied by GE No SafeLock Cart connection via USB hub As stated above Safety considerations must be taken into account The Digital Color Printe...

Page 106: ...there is no preference as to which cable to connect first One end of the telephone cable can be connected to the wall outlet and the other side to the modem followed by connecting one end of the USB c...

Page 107: ...ration on page 3 90 CAUTION For network security reasons when configuring the wireless USB network adaptor on the Vivid q N system do not use the USB ports on the SafeLock cart CAUTION For network sec...

Page 108: ...3 1 Samsung DVD SE TO84M RSBN Kit P N S2423870 Part No Part Description RS2423870 Samsung DVD SE TO84M RSBN R2423877 DVD Patch CD 2418071INS Pocket DVD with USB Installation Guide Table 3 2 Samsung Ca...

Page 109: ...om media to the Vivid q N system To perform the Database Backup procedure in order to store back up copies of patient Exams data Archive and also to create free space on the local hard disk To export...

Page 110: ...W drive rear panel b Disconnect the 5V power supply output cable from the power port on the Samsung DVD R RW drive rear panel 2 Remove the Samsung DVD CD RW drive from the system Installation Procedur...

Page 111: ...Insert a CD R disk in the DVD CD RW Drive b Eject and remove the CD R disk to check the eject mechanism functions properly NOTE In the event that problems are experienced when exporting to DVD media t...

Page 112: ...isconnect both ends of the 5V power outlet one end from the SafeLock Cart main column power and the other from the Samsung DVD R RW drive rear panel 5 Release the locking arm retaining clamp lever loc...

Page 113: ...the USB ports located below the upper shelf of the SafeLock Cart see Figure 3 35 and Figure 3 36 Figure 3 34 Cable for Installation on Vivid q N Cart Figure 3 35 USB Cable Plugged Into the DVD CD Driv...

Page 114: ...o the USB port located at the rear of the Vivid q N system Figure 3 31 on page 3 39 6 Re connect power to the SafeLock Cart and to the Vivid q N system 7 Switch on the circuit breaker and turn ON powe...

Page 115: ...N or after shutdown All software drivers for the MOD Drive are pre configured and installed designated to be used with the specific MOD drive supplied by GE No SafeLock Cart connection via USB hub As...

Page 116: ...B Hard Disk Refer to the External USB Hard Disk Installation Procedure section page 8 136 for instructions on initial configuration and connecting the External USB Hard Disk to the Vivid q N portable...

Page 117: ...k Cart connection via USB hub As above If applicable the USB hub must be powered via the isolation transformer Vivid q N mounted on SafeLock Cart As above 3 7 2 7 Footswitch The Footswitch USB connect...

Page 118: ...allation Vivid q N mounted on SafeLock Cart As above NOTE After connecting the Footswitch to the system define the required functionality settings as follows 1 Press Config to access the Configuration...

Page 119: ...ICE MANUAL Chapter 3 System Setup 3 47 3 Using the Footswitch Functionality drop down menus select the required functionality for the Left Middle and or Right Footswitch see the example in Figure 3 42...

Page 120: ...ee note below NOTE When performing step 1 it may be necessary to use the VGA adaptor P N 2420728 see Figure 3 44 to connect the end of the VGA cable to the Vivid q N rear connector panel Since some VG...

Page 121: ...all power and signal cables are connected to the system VCR and video converter proceed as follows in the order stated a Press the power ON switch on the VCR b Press the power ON switch on the video c...

Page 122: ...aneously The following screen will appear Figure 3 48 Intel Dual Display Clone 9 Select the Intel Dual Display Clone icon and press OK see Figure 3 48 NOTE If the VGA cable is not properly connected t...

Page 123: ...e cart It is possible to use a different type of VCR brand and model However it is highly recommended to use a medical graded VCR as this will ensure that both safety and image quality levels meet uni...

Page 124: ...ION 2 VIVID Q N SERVICE MANUAL 3 52 Section 3 7 Completing the Hardware Installation 3 7 2 9 Connecting the VGA Splitter Figure 3 51 VGA Splitter Figure 3 52 Cables and Bracket for Wall Mounting Power...

Page 125: ...id q N system and the GE Video Splitter Isolation box 1 Connect the VGA cable Figure 3 52 to the VGA input port at the rear of the VGA splitter see Figure 3 53 and Figure 3 54 Connect the other end of...

Page 126: ...r further connection to other DVI devices Refer to Figure 3 54 above 4 When connecting the DVI output cable to an external monitor press V Out on the Vivid q N system console The screen shown in Figur...

Page 127: ...water or conductive liquids this is not a sealed case Do not open the charger or power supply case There are no user serviceable parts inside Do not cover the fan exhaust or obstruct the airflow as th...

Page 128: ...if the battery is fully discharged to begin with The recalibration time is approximately 9 hours for an empty battery and approximately 14 hours for a fully charged battery NOTE Calibration is initia...

Page 129: ...tery charger unit No action is required if only a recharge is required as the charger will automatically begin to charge the battery The blue calibration LED will flash to indicate that the battery is...

Page 130: ...can be connected or changed any time as described below regardless of whether the system is powered ON or OFF 1 Place the probe s carrying case on a stable surface and open the case 2 Inspect the pro...

Page 131: ...that it is free to move and is not resting on the floor When the probe is connected it is automatically activated NOTE It is not necessary to turn OFF power to connect or disconnect a probe Figure 3...

Page 132: ...CTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL 3 60 Section 3 7 Completing the Hardware Installation 3 7 4 1 Available Probes For a list of the available probes please see Section 9 7 Probes on pa...

Page 133: ...of the External Respiratory option is enabled by removal of the ECG Board and installation of the Internal ECG Respiratory Board For instructions refer to the ECG Respiratory Module Assembly Installa...

Page 134: ...ify compliance with all electrical and safety requirements and check the power cord to verify that it is intact and of hospital grade before connecting the unit to the power source Products equipped w...

Page 135: ...cable connector from the AC input socket on the SafeLock Cart or the AC DC converter of the system 3 Unplug the mains power cable from the AC wall outlet socket 4 Unplug the AC DC power connector fro...

Page 136: ...n If the probe has been removed since the system was last used the currently connected probes and their available applications are displayed and selected by default 3 7 7 2 Switching the System OFF NO...

Page 137: ...rds between the sliding guides on either side of the shelf as shown below NOTICE Only the SafeLock Cart supplied by GE and or any medical grade cart which has been approved as suitable for use with th...

Page 138: ...one finger between the SafeLock Cart arm rest and the front of the scanner 3 If necessary perform the alignment procedure as described in 3 8 2 Adjusting the SafeLock Cart Locking Mechanism on page 3...

Page 139: ...he Vivid q N on the SafeLock Cart cont d 6 Connect the USB Cable from the cart to the USB port on the Vivid q N rear panel Figure 3 64 Vivid q N Rear Panel on page 3 66 Use the lower port the upper po...

Page 140: ...ee Figure 3 67 on page 3 68 2 Working from the underneath the main shelf use a Phillips screwdriver to loosen the two screws half turn counter clockwise holding the middle locking tooth in position on...

Page 141: ...iew Table 3 5 below outlines the Vivid q N Configuration procedures described in the relevant sub sections Table 3 5 Configuration Procedures SUB SECTION DESCRIPTION PAGE NUMBER 3 9 2 Vivid q N Config...

Page 142: ...arations If needed select SYSTEM The System Settings Window is displayed 2 Select the Hospital field see a in Figure 3 68 and type the name of the hospital max 64 characters The 24 first characters of...

Page 143: ...isplayed 4 Select the preferred Time Format see c in Figure 3 69 24 the 24 hour format is used 12 the 12 AM PM hour format is used 5 Select the preferred Date Format see d in Figure 3 69 DD Date two d...

Page 144: ...elect SYSTEM if needed The System Settings Window is displayed 2 Use the Language drop down dialog see Figure 3 70 to select your preferred language for the on screen interface The following languages...

Page 145: ...gs The Regional and Language Options dialog box opens 4 Under Standards and formats in the language field scroll down to the desired language e g Russian and click OK Reboot the system The interface a...

Page 146: ...T S 1 Open the Configuration Window see Log On to the System as ADM on page 4 10 Select SYSTEM if needed The System Settings Window is displayed 2 Use the drop down Units dialog see Figure 3 71 to sel...

Page 147: ...acklight Intensity Keyboard Setups Printer Setup Disable TCPIP filtering NOTE The Disable TCPIP Filtering option should only be used for Troubleshooting procedures after which it it is recommended to...

Page 148: ...d For instructions see LCD Display Adjustments and Calibration on page 6 1 3 9 3 5 Keyboard Setup 1 Press F2 select Service Tab The Select Keyboard Setup dialog is displayed 2 Click Keyboard Setup The...

Page 149: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL Chapter 3 System Setup 3 77 3 9 3 5 1 Regional Options Select appropriate Format and Location then click Apply Figure 3 75 Regional Options...

Page 150: ...ICE MANUAL 3 78 Section 3 9 Configuration 3 9 3 5 2 Languages 1 Under the Languages tab click Details to select appropriate Language 2 If necessary activate applicable Supplemental Language Support ch...

Page 151: ...19 REVISION 2 VIVID Q N SERVICE MANUAL Chapter 3 System Setup 3 79 3 9 3 5 3 Advanced 1 Under the Advanced tab select a language version of the non unicode programs you want to use then click Apply Fi...

Page 152: ...is a need follow the instructions provided by GE Medical Systems or the instructions in the respective printer installation manual 1 Select ADD PRINTER to start the Add Printer Installation Wizard 2...

Page 153: ...fer to the External USB Hard Disk Installation Procedure on page 8 136 DVD CD R Drive via USB Printer Deskjet HP 450 via USB Virtual printer any of the DeskJet printers can be used as virtual printers...

Page 154: ...nt jobs will be printed out automatically Sometimes this feature is device dependent Therefore in order to initiate the manual print of all spooled jobs process proceed as described below 1 Press ALT...

Page 155: ...sound scanner is mounted on the SafeLock Cart always use the lower USB port for the Hub 5 The Vivid q N ultrasound scanner and all connected devices working with scanner should be powered and connecte...

Page 156: ...ADMIN lower part of window 3 Select the SYSTEM ADMIN tab 4 Select NEW to open the New Key dialog where you type the Software Option Key Serial String 5 Type the Password Software Option Key 6 Press O...

Page 157: ...ed for eVue Images or loops may be transmitted to a designated PC e Vue PC on the network in compact MPEG format and will appear at the review PC in almost real time 3 10 1 1 The Dataflow Concept Comm...

Page 158: ...he local database is used for patient archiving Images are stored to internal hard drive LocalArchive MOD dataflow The local database is used for patient archiving Images are stored to a MOD Worklist...

Page 159: ...q N to an EchoPAC PC Workstation In this configuration the data is transferred from the Vivid q N to a dedicated EchoPAC PC Workstation over an Ethernet connection The connection may be done in one o...

Page 160: ...ation Figure 3 87 Local Network Connection Figure 3 86 Ethernet Switch Identifications Position Label Function X To PC To connect an end station or a Server to the Port To HUB To connect a HUB or anot...

Page 161: ...to EchoPAC PC Workstation Figure 3 88 Hospital Network Connections See the EchoPAC PC Service Manual Part Number EP091298 for details about the EchoPAC PC and the required set up procedures Using sta...

Page 162: ...in the DVD drive 3 Boot up the system in maintenance mode and navigate to Windows Explorer 4 Create a new folder on the system s D drive and name it WIFI DRIVER 5 Copy the contents of the disk to the...

Page 163: ...list or specific location Advanced see Figure 3 90 and click Next 10 Select Include this location in search Figure 3 91 and browse to D WIFI DRIVER Figure 3 92 11 Click Next The following screen opens...

Page 164: ...Select the WIFI DRIVER folder then click OK The following screen opens 13 Click Next The installation process continues displaying wizard screens until installation is complete 14 Click Finish The in...

Page 165: ...n press Config Select the Connectivity tab and from the Connectivity screen click TCP IP 2 Click Advanced Settings to open the Network Connections screen see Figure 3 94 3 From the Wireless Network Co...

Page 166: ...rk and click Connect In this example Figure 3 95 the wireless network connection is Vivid_S Testing The Wireless Network Connection dialog box opens see Figure 3 96 5 Type the required network key in...

Page 167: ...ting that the wireless adaptor is connected see Figure 3 98 6 Return to the instructions for Installing the Compact Wireless G Adaptor Software on page 3 90 and repeat the entire procedure in order to...

Page 168: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL 3 96 Section 3 10 Connectivity Setup Figure 3 99 CISCO_350 Sub directory...

Page 169: ...rk connector to the EchoPAC PC Workstation see Chapter 3 in the EchoPAC PC Workstation Service Manual Connection via a Peer to Peer Network You will need a network hub and one network cable for each u...

Page 170: ...e 2 10 Typically the source for this information is the network administrator Follow the steps below to prepare the scanner for use on the network 3 10 3 2 Select TCP IP Set up Screen 1 Press CONFIG F...

Page 171: ...address 0 0 0 0 4 In addition the scanner s AE Title must be entered in the DICOM server s setup 3 10 3 4 Set the Remote Archive s Network Information In the Remote Archive Setup area of the screen s...

Page 172: ...or exporting error logs with Alt D 1 From the system keyboard press Config and log on as an ADM user with the appropriate password 2 Click Connectivity from the bottom row of buttons on the screen and...

Page 173: ...the default user and password Under Configurable Remote Path User refer to Figure 3 103 type the desired user name and password as configured on the destination PC This is the password usually assigne...

Page 174: ...ton on the control panel 1 On the Vivid q N control panel press the Config button 2 From the System Configuration window click the Connectivity tab at the bottom of the window The Connectivity dialog...

Page 175: ...0 0 0 1 NOTE The IP must be different from the IP address used for network computer 12 Type in the Subnet mask 255 255 255 0 NOTE The Subnet mask should be the same for both the network computer and t...

Page 176: ...3 Double click on Local Area Connection icon The Local Area Connection Properties dialog box opens 4 Select Internet Protocol TCP IP 5 Click the Properties button The Internet Protocol TCP IP Properti...

Page 177: ...all changes Return to regular mode 10 Connect the Vivid q N and network computer LAN connection using a cross over Network cable Normally with RED connector covers on both sides cable not longer than...

Page 178: ...n the control panel 1 On the Vivid q N control panel press the Config button 2 From the System Configuration window click the Connectivity tab at the bottom of the window The Connectivity dialog box o...

Page 179: ...ddress 10 0 0 1 or the one provided by the local network administrator NOTE The IP must be different from the IP address used for network computer 12 Type in the Subnet mask 255 255 255 0 or the one p...

Page 180: ...mputer access the Control Panel as follows a Double click on My Computer icon on desktop b Double click on Control Panel icon 2 Double click on Network Connections icon 3 Double click on Local Area Co...

Page 181: ...ar mode 8 Connect the Vivid q N and network computer LAN connection using a regular Network cable The Vivid q N and the network computer are now ready for export import of files NOTE One can check the...

Page 182: ...ICOM server the following information has to be entered in the scanner DICOM server IP address subnet mask and eventually the gateway DICOM server port number DICOM server AE title the server applicat...

Page 183: ...2 VIVID Q N SERVICE MANUAL Chapter 3 System Setup 3 111 The selected flow is shown as seen in the example in Figure 3 116 below Worklist Local Archive DICOM Server Int HD Figure 3 116 Worklist Local A...

Page 184: ...to display the Properties dialog 7 Click on Search Criterias Figure 3 117 The Search Criterias window opens Figure 3 117 8 Highlight the modality filter in the list and click on Remove see Figure 3 1...

Page 185: ...e Search Criterias window is updated see Figure 3 118 11 Click OK to close the window 12 From the Worklist Properties Dialog select the IP Address down arrow to choose the Worklist Server from the pul...

Page 186: ...nge the IP Address settings a From the IP Address pull down menu select Modify to display the IPs dialog box b From the IPs dialog box select the server you want to modify then select Modify Figure 3...

Page 187: ...turn to the Properties dialog box f Enter the DICOM server AE Title This entry is case sensitive and must match exactly g Enter the DICOM server port h For some DICOM Servers the default Time out sett...

Page 188: ...on to the device verification process The verification process may require up to one minutes When done a sign prefix displayed in front of the listed device indicates whether the test passed green che...

Page 189: ...ivid q N being configured to the Mitra support personnel 3 10 5 3 Configuration of Modality Worklist Services Identify Dataflow to be Used 1 Identify which dataflow is to be used at the site If the DI...

Page 190: ...Value 3 Click the Add to List button 4 Click the OK button Assign DICOM Worklist name to Dataflow 1 Select the Dataflow tab 2 From the Dataflow name pull down menu select the Dataflow which will be us...

Page 191: ...that Text is select for the Export file format Test Connectivity with the Vivid HL7 Gateway 1 Start a new study and acquire an image or use an existing study 2 In the Measurements mode make some of th...

Page 192: ...r for further analysis on the Vivid q N 3 10 6 2 Query Retrieve Setup on the Vivid q N 1 Press CONFIG F2 and log on as Adm as described in Log On to the System as ADM on page 4 10 2 Select Connectivit...

Page 193: ...3 121 5 Select QueryRetrieve so it is highlighted and then select Properties to display the Properties dialog box Figure 3 128 Query Retrieve Workflow Figure 3 129 Select Query Retrieve s Properties S...

Page 194: ...menu and edit the setup for one of the predefined servers 7 Enter the correct AE Title and Port Number for the DICOM Query Retrieve server in the respective fields in the Query Retrieve screen Change...

Page 195: ...3 System Setup 3 123 2 Select the correct tag from the Select Tag pull down menu 3 If needed type in the value 4 Select Add to List 5 Click OK to close the Search Criterias window Figure 3 131 Select...

Page 196: ...Select the Smiley button to Ping the server 2 If the network connection to the server is OK it will be illustrated by a smiling Smiley A sad Smiley indicates that the network connection is failing Typ...

Page 197: ...COM Ping 1 Select QueryRetrieve from the Selected devices list 2 Select Check If the test passes a pop up dialog is displayed see left illustration in Figure 3 134 Select OK to continue A green check...

Page 198: ...AL 3 126 Section 3 10 Connectivity Setup If the test fails a pop up warning is displayed see left illustration in Figure 3 135 Select OK to continue A red X to the left of the Selected devices indicat...

Page 199: ...s for all of the images in the exam It also contains measurements and reports generated and saved during the exam the reports are all saved as files in CHM format Any media generated as MPEGvue also c...

Page 200: ...s the Config or F2 button and log on as Adm as described in Log On to the System as ADM on page 4 10 2 Select Connectivity 3 Select Dataflow 4 From the drop down menu select Misc Export see Figure 3 1...

Page 201: ...r the remote computer s ID address in the Remote Path field After the path has been typed it is available for selection from the Dataflow Name drop down menu or you can select an existing path from th...

Page 202: ...elect Patient List The Patient List will be displayed with the following header 4 Trackball to the Export softkey in the bottom menu shown below and press SET The Export dialog box opens 5 Under Expor...

Page 203: ...yed 9 If required click OK then select any additional Patient Files for export 10 When export complete click OK then remove the media containing the exported MPEGVue data from the Vivid q N system NOT...

Page 204: ...nario where consultation with another doctor in the hospital in real time is required 3 10 8 2 Preparations Before configuring the Vivid q N for eVue dataflow it is necessary to decide upon a specific...

Page 205: ...nu 7 From drop down menu select the Dataflow named Local Archive Int HD eVue 8 Trackball to the Selected devices window and select highlight eVue see Figure 3 140 9 Trackball to the Properties button...

Page 206: ...ded for Windows XP After initial transfer of eVue it is recommended to disable this check box The Vivid q N dataflow is set and ready for export import of eVue files into a network computer From now o...

Page 207: ...l Archive Int HD eVue as shown in Figure 3 142 4 Using the soft key buttons select CREATE PATIENT 5 Now start scanning Each image you would like to store press the STORE button A few seconds after the...

Page 208: ...nd Figure 3 144 requesting the user to download and install some drivers The requested drivers may be downloaded from the Internet or if the DVD CD was pre configured those drivers will be located on...

Page 209: ...lly Setting the Network PC for eVue Import 1 On the network computer create a New User by accessing the Control Panel as follows a Double click on My Computer icon on desktop b Double click on Control...

Page 210: ...Setup The User Accounts dialog box opens 3 Select the Advanced Tab 4 Click on the Advanced button The Local Users and Groups dialog box opens 5 Select the Users folder and right click to select New U...

Page 211: ...boxes e Click Create to confirm setting and Close f Close all windows The new user account has been set and is ready for activation Create a new folder for import export and set sharing permissions b...

Page 212: ...t Rename Rename the folder as eVue _Import 9 Setting the Sharing properties for the new folder as follows a Right click on eVue_Import icon and select Properties The eVue_Import Properties dialog box...

Page 213: ...ck on the Permissions button The Permissions for eVue Import dialog box opens d Click the Add button NOTE It is recommended to remove the User Everyone from Share Permissions Figure 3 148 eVue_Import...

Page 214: ...lect all to be active activate all the check boxes as shown below and press OK g From the Select Users Computers or Groups dialog box Figure 3 150 click on the Locations button h In the Locations dial...

Page 215: ...43 j Click the Check Names button The name and path will be detected by underlining as shown below k Now click OK l From the Permission for eVue_Import dialog box highlight and select User Name from t...

Page 216: ...omputer using the browsing option to select the appropriate path For an example of Vivid q N dataflow settings refer to Figure 3 140 on page 3 133 3 10 9 1 2 Manually Stopping the Firewall on the Netw...

Page 217: ...VID Q N SERVICE MANUAL Chapter 3 System Setup 3 145 c Select Control Panel from the Menu 2 Double click on Network Connections as shown above 3 Select your network connection and right click 4 From th...

Page 218: ...nternet Connection Firewall check box as shown in Figure 3 153 7 Click the OK button to confirm changes and close all windows Stopping an External Service Firewall 1 On the network computer access the...

Page 219: ...alog box select your firewall program for example Black Ice 5 Right click and select Stop from drop down menu The following message will be displayed indicating that the Firewall is being stopped 6 Wh...

Page 220: ...mputer access the Control Panel as follows a Press Start b Select Settings c Select Control Panel from the Menu 2 Double click on Windows Firewall The Windows Firewall dialog box opens 3 Select the Ge...

Page 221: ...btain these from the local IT person 2 Close all Internet Explorer windows if open 3 From the C Program Files GEULS eStorePlayer Version1_0 folder double click on the UnRegisterAll bat icon as shown i...

Page 222: ...N SERVICE MANUAL 3 150 Section 3 10 Connectivity Setup 5 From the C Program Files GEULS eStorePlayer Version1_0 folder delete all files as shown in Figure 3 160 on page 3 151 Figure 3 158 Uninstall Me...

Page 223: ...E DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL Chapter 3 System Setup 3 151 6 Restart Windows then confirm that the MPEGVue application is no longer installed Figure 3 160 Deleting All Files...

Page 224: ...an MPEGVue exam stored on a DVD CD proceed as follows Insert the MPEGVue CD in the computer DVD CD drive The MPEGVue Patient List is displayed see Figure 3 161 below NOTE In the event that the MPEGvue...

Page 225: ...ll size in the MPEGVue Screen view pane There are several ways to select a thumbnail image from the clipboard Use the mouse pointer With the pointer on the required image click the left mouse button t...

Page 226: ...tion an image may be saved to any of the following file formats BMP WMV MPEG4 JPEG To save an image click on the diskette icon 8 in Figure 3 162 A Save As dialog box will appear allowing you to select...

Page 227: ...pting the user to first logon to Outlook It is possible to send images loops or full exams from any eVue PC An eVue PC is a PC which contains the MPEGvue player and an e mail client application e g Mi...

Page 228: ...xisting recipient address from the drop down menu or type a new address in the Send To field NOTE Up to 10 addresses can be stored for future selection 5 Click Next The user is prompted to enter a pas...

Page 229: ...as been sent from the Outlook Outbox NOTE Examinations sent by E mail as attachments are compressed encrypted and password protected If the size of the exam is too large to be sent as a single attachm...

Page 230: ...MPEGVue Player software to the recipient first complete this procedure then proceed to Sending the MPEGVue Player Software by E mail on page 3 159 The E mail address window is displayed 3 Select an ex...

Page 231: ...shown below 5 Click OK to close the message window 6 Check that the message has been sent from the Outlook Outbox When the message has been sent from the Outbox and received by the E mail recipient th...

Page 232: ...the message window 6 Check that the message has been sent from the Outlook Outbox NOTE When the message has been sent from the Outbox and has arrived at the addressee the recipient should follow the...

Page 233: ...dow then click Yes to proceed When the installation of the MPEGVuePlayer software is complete the MPEGVue Player Screen is displayed as shown in Figure 3 175 on page 3 163 NOTE At this point the MPEGV...

Page 234: ...e MPEGVue utilities described below 1 From the desktop double click on the MPEGVue Startup icon The MPEGVue Startup Menu opens Figure 3 174 MPEGVue Startup Menu 2 Proceed to use the required utility a...

Page 235: ...Startup Menu click on the Get new exams by email button The Start MPEGVue screen is displayed as shown in Figure 3 175 below 2 Click the Outlook E mail button shown in Figure 3 175 The E mail dialog b...

Page 236: ...x is being scanned for studies When complete all studies found in the Inbox are listed in the Found Studies dialog box as shown in Figure 3 176 below 4 Select the required Study from the list NOTE By...

Page 237: ...ord is case sensitive In the event that an incorrect password is typed the user is prompted with a warning message as shown here Click OK and enter the correct password 7 Click Next The message Receiv...

Page 238: ...ination If you were previously viewing different MPEGvue Patient exams you will need to switch over to the previous instance of the MPEGvue Receiving and Viewing a Partial Examination In the event tha...

Page 239: ...ve to select and display images of that exam The MPEGVue screen is displayed as shown in the example in Figure 3 162 on page 3 153 Activate e Vue 1 From the MPEGVue Startup Menu click on the Activate...

Page 240: ...l tab is activated 2 Manage Exams from Email as follows a Make sure the Manage Exams from Email tab is activated as shown in Figure 3 181 The Patient List displays details in table format of all patie...

Page 241: ...hese tasks have been performed will these two buttons become enabled c To copy or move the selected exams first click the Browse button and select the required destination folder then click the Copy S...

Page 242: ...ient List displays details in table format of all patient exams received via export from E Vue Patient ID Patient Name Exam Date etc The current path information is displayed below the Patient List as...

Page 243: ...path information is displayed below the Patient List together with details of the removable media e g CD DVD ROM By default the destination path Other Folder radio button is enabled additional informa...

Page 244: ...10 Connectivity Setup e Click the Copy Selected Patients button During the copy operation the following message and progress bar is displayed When done the currently selected exam s are available in...

Page 245: ...e Minimum Requirements Below this information the eVue Operation Utility buttons enable the user to enable or disable the eVue mode as required An additional button Configure eVue is used to perform t...

Page 246: ...e folder destination drive If applicable enable the peer to peer connection check box then type the correct current IP address and Subnet mask details Click Save to save the new configuration The Enab...

Page 247: ...nfiguration inconsistencies before using the Enable eVue or Disable eVue functions make sure that your PC is connected to the appropriate network and that all network cables are properly connected Oth...

Page 248: ...most computers when inserting the DVD CD media with MpegVue files the MpegVue Player will start automatically due to the autoplay option of DVD CD media In the event that any updates are required on t...

Page 249: ...screen Additional thumbnail pictures will be displayed accordingly NOTE The MpegVue Player can be used as a regular player using the Play Stop Forward and Rewind buttons In addition the user can forwa...

Page 250: ...ID Q N SERVICE MANUAL 3 178 Section 3 10 Connectivity Setup View Tool Bars and un checking all tools that are not required until both lines of command keys are visible as shown below Figure 3 189 MPEG...

Page 251: ...Time section on page 3 2 3 11 1 Safety Precautions for Moving the Vivid q N Unit 3 11 2 Transportation Box and Packaging Materials Verify that the required packing materials are available All these m...

Page 252: ...d after installation the documentation i e User Manuals Installation Manuals for the peripheral units must be kept as part of the original system documentation This will ensure that all relevant safet...

Page 253: ...roduct Locator Installation Card shown may not be the same as the provided Product Locator card From the factory a sheet with four Product Locator cards for transportation and one for Installation are...

Page 254: ...ion Specific language versions of the Vivid q N User Manual may also be available Check with your GE Sales Representative for availability During and after installation supplementary documentation suc...

Page 255: ...er as a part of the installation procedure or as required during servicing and periodic maintenance of the Vivid q N ultrasound scanner Note Refer to Chapter 7 Diagnostics Troubleshooting for detailed...

Page 256: ...An empty blank MO Disk P N 066E0490 1 3 GB P N 066E0519 5 4 GB P N 066E0514 8 6 GB ECG Pads ECG Cable IEC EUROPE ASIA ROW P N 2378938 2 At least one probe ideally you should check all the probes used...

Page 257: ...has been in the OFF condition for an extended period of time 3 to 5 days or more the unit may not boot or may beep when turned on DANGER TO AVOID THE RISK OF FIRE POWER TO THE SYSTEM MUST BE SUPPLIED...

Page 258: ...hat the power switch is turned OFF 2 Uncoil the power cable allowing sufficient slack so that the unit can be moved slightly 3 Verify that the power cable is without any visible scratches or any sign...

Page 259: ...boot you may observe that a The unit s ventilation fans starts on full speed but slow down after a few seconds listen to the fan noise b Power is distributed to the peripherals Operator Panel control...

Page 260: ...sets up the Front End electronics and the rest of the scanner 4 The Keyboard backlight is lit 5 As soon as the software has been loaded a 2D screen is displayed on the monitor as shown below NOTE Tot...

Page 261: ...recommended under normal circumstances Closing the lid will place the system in Standby Mode Note The system will remain in Standby Mode for as long as battery power will allow The System Exit dialog...

Page 262: ...ed for a longer period of time a full shutdown is automatically performed As described above the battery is automatically charged when the system is plugged to the wall outlet and the power is switche...

Page 263: ...splay Then system shut down commences The time required to power down the unit including the Back End Processor may vary from 10 seconds up to approximately 1 minute The last component that shuts down...

Page 264: ...possible for the administrator adm to establish unique passwords for each user but don t do it now 3 Select the user adm From the factory the password has been left blank so you may try to log on wit...

Page 265: ...pter 4 General Procedures and Functional Checks 4 11 5 Select System to access the System Setup window The System Settings window is displayed 6 Proceed to select the required settings Table 4 2 Loggi...

Page 266: ...other side to the rear of the MOD drive When connecting the MOD drive directly to the system it is necessary to use an additional power source As a safety precaution this must be done via an isolation...

Page 267: ...he MO Disk 3 Remove the ejected MO Disk from the MO Drive and place it in its cover box for storage in a safe place 4 2 5 4 Connecting External USB Hard Disk to USB Port The External USB Hard Disk can...

Page 268: ...nstalling DVD CD into DVD CD Drive NOTE Use only CD R DVD R or DVD R media from a reputable vendor and only high grade media types 1 Press the Eject button on the right side of the DVD CD Drive once t...

Page 269: ...1 characters may be used for the label name Remember that MO Disks have two sides Side A and Side B Each Side must have a unique name Example MO Disks for storing images may be labeled IMAGE_1A Side A...

Page 270: ...software reload are as up to date as possible All user presets except changes to Summary Anatomy and Biometry pages can be saved on an MO disk for reloading on the system 4 2 9 1 Archiving Presets to...

Page 271: ...ctional Checks 4 17 3 Enable the User Defined Configuration check box 4 Select the MOD as the Destination 5 Press Backup Now A copy of the Presets is saved on the MO disk 6 Press Alt E on the alphanum...

Page 272: ...TASK FUNCTION 1 Insert the MO disk with the archived presets into the MOD 2 Press Config or F2 select Admin then select Restore The Restore window is displayed 3 Enable the User Defined Configuration...

Page 273: ...e from the maximum lowest position to the maximum upper position Verify that the handle is able to reach the maximum lowest and maximum highest positions smoothly 6 Pick up the system using the handle...

Page 274: ...tion value is 31 2 for all TGC Sliders 7 Perform the ROTARY TEST as follows Rotate the rotary in both directions and press the button at the center of the rotary The rotary is activated properly press...

Page 275: ...tery green check box Check the Battery yellow check box Press Set Battery yellow LED is On c Uncheck the Battery yellow check box Check the Extern DC green check box Press Set Extern DC green LED is O...

Page 276: ...l and that the x and y coordinate values displayed at the bottom of the screen move digit by digit up and down Movement is smooth no jumping and the trackball has no dead areas i e when the trackball...

Page 277: ...em Test and press Start PASS 5 Connect the 3S RS probe to the probe port 6 From the Diagnostic Test tree select Front End Test 7 Select TR32 then select TX Select TXProbeTX Test and press Start PASS 8...

Page 278: ...d the cassette Press the Play button on the VCR The recorded Image is played back 6 Verify that in CW Mode both the left and right audio channels are working and that the played back audio is similar...

Page 279: ...is installed in a system that is already configured proceed as described below 4 3 2 4 1 Wireless USB Network Functionality Test 1 With the system up and running press Config 2 Click Connectivity and...

Page 280: ...performed as indicated by the green confirmation tick see Figure 4 9 7 Under Selected Devices Figure 4 9 proceed to the next device in this example Remote Database that is under Outputs click Check an...

Page 281: ...2 Create a dummy patient file on the Vivid q N scanner Save several images in the patient file 3 Export the images to the External USB Hard Disk 4 Delete the dummy patient file including images from...

Page 282: ...llowing the main shelf to be raised 2 While lifting the release handle raise the shelf upwards and make sure it is able to reach its maximum height Ensure that you do not apply too much force to move...

Page 283: ...tted successfully is displayed 8 Select the GetVolInfo button The message Media in drive G has following properties Media Label MY_LABEL Media File System Name FAT is displayed 9 Select the Get BTPsec...

Page 284: ...dia into the DVD CD device Note For information on types of media see DVD CD RW Drive on page 3 36 9 Select To CD DVD Archive and press OK A pop up is displayed with the message Current media is not f...

Page 285: ...t is deleted from patient list Table 4 20 Plug and Scan Test Recommended Task Expected Result s 1 Press the On Off button on the control console for no more than 3 seconds The system enters Standby mo...

Page 286: ...ing TVI Checks on page 4 37 Color Mode Checks on page 4 34 Probe Connectors Check on page 4 38 NOTE For more details refer to the information provided in the Vivid q N User Manual 4 4 1 2D Mode B Mode...

Page 287: ...rate to increase resolution in image Use Frequency move to lower frequency to increase penetration Use the Reject control to reduce noise in the image Use the DDP control to optimize imaging in the b...

Page 288: ...to the available grey scale Adjust Compress and Edge Enhance to further optimize the display Adjust Reject to reduce noise while taking care not to eliminate significant low level diagnostic informati...

Page 289: ...flow area Radial and Lateral Averaging smooths the image by averaging collected data along the same horizontal line An increase of the lateral averaging will reduce noise but this will also reduce the...

Page 290: ...robe or with an ordinary probe By using an ordinary probe you can first bring up a 2D picture for navigation purposes and then add PW CW Doppler 4 4 4 2 Preparations 1 Connect one of the probes to the...

Page 291: ...2 Preparations 1 Connect one of the probes to the scanner s left most probe connector See Connecting Probes on page 3 58 for information about connecting the probes 2 Turn ON the scanner The 2D Mode...

Page 292: ...tion menu for the desired probe is listed on the screen 3 Trackball to the desired application Press Select to launch the application To change application without changing the current probe press App...

Page 293: ...ustments on page 3 71 2 Check the language settings Refer to Language Selection on page 3 72 3 Ensure that all of the software options are configured correctly Refer to Software Options Configuration...

Page 294: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL 4 40 Section 4 6 Site Log Section 4 6 Site Log Table 4 1 Vivid q N Site Log Date Service Person Problem Comments...

Page 295: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL Chapter 4 General Procedures and Functional Checks 4 41 Table 4 1 Vivid q N Site Log cont d Date Service Person Problem Comments...

Page 296: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL 4 42 Section 4 6 Site Log This page was intentionally left blank...

Page 297: ...functions for both the Vivid q N systems It also describes the power distribution system and probes Table 5 1 Contents in Chapter 5 Section Description Page Number 5 1 Overview 5 1 5 2 General Inform...

Page 298: ...Scale imaging Color M Mode Doppler Different combinations of the above modes 5 2 1 Introduction The Vivid q N systems are equipped with a highly efficient power supply resulting in low power consumpt...

Page 299: ...the Front End FE Electronics to the Back End Processor BEP and finally are displayed on the monitor and peripherals In addition the Vivid q N systems enable acquisition of the following signals ECG an...

Page 300: ...tions via the Operator Panel that has ultrasound specific buttons mode dependent softkey buttons and an alphanumeric keyboard 5 2 2 3 Electronics Vivid q N internal electronics are divided into three...

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Page 302: ...ms 1 Scanner Subsystem Consists of the RFI Board Scan Controller and tissue processing For a detailed description see RFI Board on page 5 11 2 Front End Subsystem Includes the following Two TR32 Board...

Page 303: ...9 6 9 YROWDJHV 9 9 9 9 9ROWDJHV 9 67 9 67 9 9 DWWHU 30 WHUQDO 0RQLWRU 2 73 FK 3UH PS 7 URVV 3RLQW 9 FK 7 URVV 3RLQW K 9 FRQYHUWHU QDORJ HDPIRUPLQJ 0L HU 3 4 3 5 63 7 6 5 0 0 17 3 02 3 4 5 N 86 5 DWD Q...

Page 304: ...86 6 9 08 3UREH 08 7 5 6LJQDOV 56 3UREH 2 73 FK 3UH PS 7 URVV 3RLQW 9 FK 7 URVV 3RLQW K 9 FRQYHUWHU QDORJ HDPIRUPLQJ 0L HU 3 4 3 5 63 7 6 5 0 0 17 3 02 3 4 5 N 86 5 DWD Q 0 86 7 7 67 6 LDJQRVWLF LUFX...

Page 305: ...mbly on the right side as shown in Figure 5 5 Figure 5 5 Bottom Assembly showing Location of Front End Figure 5 6 Keyboard Assembly in Opened Position WARNING WARNING When opening and closing the Keyb...

Page 306: ...FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL 5 10 Section 5 3 Front End Unit Figure 5 7 Bottom Assembly showing Position of Boards RFI TR32 P M Probe and MUX Board TR32 Boards located below the RFI Bo...

Page 307: ...ator Tx voltage Enable Disable Probe Sensing Control of TR32 and P M Boards Ultrasound data acquisition and processing Figure 5 8 RFI Block Diagram 5 3 3 2 Watchdog and Power ON Reset For safety reaso...

Page 308: ...roceeds as follows 1 The actual FPGA contents bit streams are written into DSP memory from the Host 2 The DSP configures serial port 0 to aid configuration 3 The DSP writes the bit streams to serial p...

Page 309: ...5 13 5 3 3 6 RFI Board Connectors Figure 5 9 RFI Board Connector Locations Table 5 2 RFI Board Connectors Connector Description P5 To P M P6 PCI Flex to RFI P14 To power supply J1 To TR32 Boards J2 T...

Page 310: ...below minimum temperature the RFI stops scanning and disables Tx voltage The minimum temperature references are set to 15 o C A temperature reading as low as 15 o C indicates a probe temperature sensi...

Page 311: ...A and TR32B see Figure 5 10 Each TR32 Board is a complete 32 channel ultrasound Front End that includes the following features and functions 32 Transmitters 32 receiving channels T R switch Pre Amp TG...

Page 312: ...cription Connector PIN Connected From 5 VA DC voltage distributed via RFI Board A indicates analog circuit J2 80 81 82 RFI 1 8 V DC voltage distributed via RFI Board J2 85 96 RFI 3 3 V DC voltage dist...

Page 313: ...ds reside in the RFI Board The two TR32 Boards are linked together in parallel The way in which they operate depends upon the probe currently in use and also on the current type of Transmit Receive mo...

Page 314: ...es up to 64 receive transmit channels and performs the following functions Receiving the channels and connecting them to the TR32 Boards Probe connectors High voltage MUX that selects 64 out of 128 in...

Page 315: ...ion Theory 5 19 Figure 5 15 Probe and MUX Board Connector Locations Table 5 6 Probe and MUX Board Connectors Connector Description J1 Pencil Probe Connector J2 RS Probe Connector J3 To Upper TR32 Boar...

Page 316: ...ge distributed in P M Board J5 16 21 RFI Board 3 3 V DC voltage distributed in P M Board J5 5 8 RFI Board 5 VA DC voltage distributed in P M Board A indicates analog circuit J5 13 15 RFI Board 5 VA DC...

Page 317: ...A block diagram of the BEP is provided in Figure 5 17 Vivid q N Back End Processor Block Diagram on page 5 22 The various components that comprise the Vivid q N BEP are described in the following sec...

Page 318: ...E DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL 5 22 Section 5 4 Back End Processor Figure 5 17 Vivid q N Back End Processor Block Diagram DFN QG 7 6 DVHERDUG 3 0RQLWRU 0RQLWRU 86 3 0 86 3RUW...

Page 319: ...interfaces to the following components HDD Front End RFI Board USB ports Docking port speaker phones and speaker jacks Keyboard Battery VGA Fans Power supply The Power Management Controller PMC mount...

Page 320: ...Board Figure 5 18 ETX Base Board Block Diagram 5 4 3 2 VGA Interface The interface to the VGA is via the VGA connector on the rear side of the ETX Base Board The VGA port is connected to the DIB wher...

Page 321: ...d disk F Drive Swap file partition The partition size is 1GB The following additional partitions are hidden Grub 32MB Repository 10GB NOTE When connected to the system a DVD device or disk on key will...

Page 322: ...ocessor 5 4 7 Back End Processor Location of Components Figure 5 20 Views of the Back End Processor BEP To Fan Board From DC DC Power Supply KBD LAN VGA PCI Cable to RFI Internal Battery Docking Conne...

Page 323: ...ll connections to P1 P2 P3 and P4 according to ETX specs Table 5 9 BEP Connectors Connector Description J7 VGA J19 EXT DC INPUT J18 DOCKING J20 Speakerphones J16 RFI P1 P4 ETX J5 LCD PANEL J6 KEYBOARD...

Page 324: ...e Fan board see Figure 5 19 on page 5 25 Table 5 10 BEP Input DC Voltages Input Description Connector PIN Connected From EXT_DC 20 V DC from PS J17 1 2 3 4 5 PS Battery Varies from 14 V to 16 7 V DC d...

Page 325: ...VGA to S Video adaptor RJ 45 connector for LAN connection Two USB ports for external peripherals 20V DC inlet main DC power to the system Figure 5 22 Vivid q NSystem Rear Panel Connections Legend 1 T...

Page 326: ...wer Supply Unit located inside and mounted to the bottom assembly provides the system with both Low Voltage and High Voltage power and also enables recharging of the battery The Power Supply Unit cont...

Page 327: ...t Components Block Diagram 5 6 3 1 Critical Temperature Sensor The PS Unit includes temperature sensors When the monitoring application measures the maximum temperature limit or above it will shut dow...

Page 328: ...n to AC operation and vice versa When shutting down the system leave the main power cable connected to keep the battery fully charged NOTE The lithium ion technology used in the system s battery is si...

Page 329: ...aters Do not leave the battery in direct sunlight Do not pierce the battery with a sharp object hit it or step on it Do not use a damaged battery Do not solder a battery Do not connect the battery to...

Page 330: ...he layout of the keyboard and operator panel The buttons and controls are grouped together for ease of use the different areas of the keyboard and operator panel include the following Soft menu Keys p...

Page 331: ...Keyboard Block Diagram 5 7 2 Keyboard and Operator Panel Components 5 7 2 1 Power ON OFF Button The Power On Off button receives 3 3 V from the BEP Once shorted this voltage is routed to the PMC which...

Page 332: ...hese are equivalent to the normal PC mouse left and right click Set left click Menu right click The operation of these buttons is supported via the PS 2 Board Zoom Trackball and Store Buttons These bu...

Page 333: ...riving the power On Off and status LEDs 2 5V BE Back End is used for the remaining circuits The keyboard operates with 5 voltage deviation on each supply The keyboard has current limiting circuitry im...

Page 334: ...5 38 Section 5 7 Monitor and Operator Panel 5 7 2 12 LCD Display Unit The display monitor is a 15 LCD and is connected via a flex cable to the BEP as shown in Figure 5 28 Figure 5 28 LCD Display Flex...

Page 335: ...els leads I II The External ECG module supports acquisition of a single bipolar ECG input channel ranging from 1 to 1 volt allowing amplification of 1000 The minimal allowed impedance is 10 M ohm The...

Page 336: ...y currents apply the values listed in Table 5 12 below taken from table IV in IEC601 1 section 19 3 The ECG signals have double reinforced isolation B a from live parts Hence creepage distance and air...

Page 337: ...ivid q N Internal ECG Respiratory module is designed to enable acquisition of the following signals ECG Respiratory and external ECG The Internal ECG Respiratory Board is located in the cabinet cage a...

Page 338: ...8 31 2 Hz for Monitor use only Lead Fault Indicator Yes A2D resolution 12 bit 2 complement Sample Rate 1000 Table 5 15 Internal ECG Respiratory Board Specifications External ECG Characteristic Specifi...

Page 339: ...or output type being used as follows Option 1 Monitor with single ended Positive output Connect the signal lead to pin 2 on the connector Connect the ground shielding to pins 5 and 7 on the connector...

Page 340: ...ac 2v peak to peak A2D resolution 12 bit 2 complement Sample Rate 500 samples second Ground Isolation 4 kV rms Table 5 18 Connector Pin Out J5 ECG Respiration External ECG Pin Number Specification 1...

Page 341: ...45 Table 5 19 Connector Pins Out J3 J4 USB Pin Number Specification J3 1 J4 28 J4 30 VUSB 5V DC Input from USB Bus J3 2 J4 8 D USB differential Data signal J3 5 J3 shell D USB differential Data signa...

Page 342: ...d to print out reports and exams and is controlled in one of two ways depending on the system configuration Directly via the USB port Via LAN connection The printing operation to the Color Inkjet Prin...

Page 343: ...twork Adapter The Vivid q N supports a unique type of Wireless Network Adapter For details regarding type and installation refer to Wireless USB Network Adaptor on page 3 35 The Wireless Network Adapt...

Page 344: ...to provide the best thermal conduction allowing the maximum amount of heat to be removed from the system It is crucial that the system ventilation access is not blocked a distance of at least 20 cm f...

Page 345: ...ality or shades visible on the Vivid q N LCD Display may be the result of improper monitor calibration Therefore adjustments may be made to the Contrast Brightness Watermark and or Blue Tint as requir...

Page 346: ...ncrease the brightness To assist in making Brightness adjustments an adjustment bar is displayed below the screen NOTE The screen Brightness is calibrated when the dark blocks on the left numbers 1 th...

Page 347: ...Adjustment Procedure NOTE Systems with BT11 installed software have a Blue Tint 2 option that enables blue tint enhancement This option can be switched off if preferred by the user NOTE This option a...

Page 348: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL 6 4 Figure 6 6 Identifying Monitor Type...

Page 349: ...on Screen 2 To adjust the blue tint hold down ALT then use the and keys as required Repeatedly pressing will decrease the blue tint repeatedly pressing will increase the blue tint NOTE To assist in ma...

Page 350: ...VID Q N SERVICE MANUAL 6 6 6 1 2 5 2 Turning Off the Blue Tint 2 Option 1 Press Config Service The Service Screen opens see Figure 6 9 2 Under LCD Setup de select Blue Tint 2 to turn off this option F...

Page 351: ...the External Monitor as the Primary monitor but does not have access to it and therefore cannot make separate adjustments to it using the controls on the External Monitor itself Moreover the calibrati...

Page 352: ...1 Purchase a standard VGA isolated splitter Do not use the GE VGA isolated splitter P N 5390022 as this has a special pin configuration dedicated for use with CardioLab MacLab Carto 2 Connect the dev...

Page 353: ...4 Configuring Print Orientation For information on Print Orientation Portrait or Landscape refer to Configuring Printing Orientation Portrait or Landscape and Paper Size on page 3 23 6 1 5 Video Syst...

Page 354: ...ay then allow it to continue to run automatically overnight For details see Figure 6 10 below IMPORTANT During the Battery Calibration procedure no scanning can be performed NOTE For step by step inst...

Page 355: ...e completed overnight as outlined in Figure 6 10 1 Click on the battery icon at the bottom of the scanning screen OR from the message window shown below click Recalibrate The Battery Calibration Wizar...

Page 356: ...for the confirmation window to be displayed showing that the battery is fully charged See Battery Calibration Wizard Page 2 in Figure 6 12 4 Click Next The Battery Calibration Wizard Page 3 opens see...

Page 357: ...djustments 6 13 5 Disconnect the AC power cable from the Vivid q N then click Next The second phase of the process Full Discharge commences and the Battery Calibration Wizard Page 3 is displayed as sh...

Page 358: ...id q N system automatically shuts down at the end of this process the battery calibration procedure is now complete 7 The following morning re connect the AC power cable and turn ON power to the syste...

Page 359: ...tic tools to locate system problems and failures The Vivid q N ultrasound unit includes built in diagnostic tools that can be accessed from the scanner application Table 7 1 Contents in Chapter 7 Sect...

Page 360: ...ed When the Back End is operating you can verify proper voltages and temperatures in the Front End and in the Power Supply To check the Front End parts the tests must follow a logical sequence in orde...

Page 361: ...nformation The Data Flow Map area on the right is designed to provide an instant visual representation of the system components the color illumination of graphic buttons light blue light gray and stat...

Page 362: ...0 NOTE When performing a specific test for an intermittent problem it is highly recommended to use the Loop option use the combo box or type the required number of loops as appropriate Looping the tes...

Page 363: ...isplays a menu of diagnostic test sequences and tests available for selection Execute Displays the name of the currently selected diagnostic test or test sequence Controls and Special Instructions Dis...

Page 364: ...currently selected test sequence Result Lists test results as either PASS or FAIL Loop Lists name of loop and the sub tests within the loop Date Date test was performed Tests Scroll Bar and Arrows Ena...

Page 365: ...ase Button Clears all test sequence log files for that specific currently selected test listed in the Tests window passed and failed tests It is not recommended to clear the test sequence log files un...

Page 366: ...irst harmonic is displayed in the Report window When there is more than one report listed the first report is displayed by default Double clicking on another report for example Test signal amplitude s...

Page 367: ...on a currently selected channel marks a red square on the report graph and also evokes the display of the following information relative to that specific point Average Deviation standard deviation fr...

Page 368: ...s approximately 10 minutes for completion 7 2 4 1 1 Full System Test FE and BEP Performs a full sequence of complete Front End and Back End tests automatically that do not require user intervention Th...

Page 369: ...t verifies that the calibration saved on the Hard Disk is within acceptable limits For test procedure instructions see the DC Offset Verification section page 7 28 7 2 4 2 2 RFI Tests Full RFI Test Th...

Page 370: ...tterns are summed and focused on the BF 32A and generated to the RFI demodulator For test procedure instructions see the TR32 BF Digital Test section page 7 46 System BF Digital Test In this test both...

Page 371: ...expected results are shown on the Test report For test procedure instructions see the ACW Delay Range Test section page 7 68 ACW Pre Mixer Gain Test The ACW Analog CW Pre Mixer Gain Test checks the P...

Page 372: ...sensors in the system to ensure that the system is operating within the pre defined temperature limits and that there is no overheating of any components For test procedure instructions see the Tempe...

Page 373: ...vided in the PC Doctor section page 7 115 Automatic Full Back End Test without Hard Disk This test performs a full system check without a Hard Disk scan The test sequence includes all automatic tests...

Page 374: ...ests the MXX commands PAND PANDN POR and PXOR If errors are detected the failed commands are listed CPU MMX Shift Tests the MXX commands PSLL and PSRL If errors are detected the failed commands are li...

Page 375: ...with 18 test patterns one pattern at a time These tests fill the entire screen with a single color Video Data Transfer Tests the graphics acceleration part of the video controller This test fills the...

Page 376: ...t logs as FAILED For test procedure instructions see the Network Test section page 7 130 Interactive Audio Test The Audio Test is performed to check for proper operation of the audio system the follow...

Page 377: ...y if the Vivid q N system shows signs of an intermittent problem As described in this section the testing sequence can be paused and restarted at any stage providing a quick and easy method of reviewi...

Page 378: ...components are highlighted blue in the Schematic View as shown below Figure 7 5 Full System FE and BEP Test 2 As indicated in the Special Instructions area make sure the system is calibrated and disco...

Page 379: ...ere identified Red Problems were identified in these components during the performance of the test Yellow The tests executed so far on these components have passed but not all recommended tests have b...

Page 380: ...ION 2 VIVID Q N SERVICE MANUAL 7 22 Section 7 3 Performing Full System Diagnostics 8 If necessary use the scroll bars and or arrows to scroll through the list of Test results Figure 7 6 View Test Log...

Page 381: ...est If errors were identified results exceeding acceptable upper or lower limits verify that all system cables and boards are connected not misplaced and functioning properly as described in Chapter 5...

Page 382: ...quence will help to derive the correct conclusions regarding the source of the problem As described in this section the testing sequence can be paused and restarted at any stage providing a quick and...

Page 383: ...ction from the Diagnostic Test Tree see Figure 7 7 below and press Set The DC Offset Calibration name is displayed under Execute the relevant system components to be tested in this case all components...

Page 384: ...tests for these components have been completed and no problems were identified Red Problems were identified in these components during the performance of the test Yellow The tests executed so far on...

Page 385: ...to the upper or lower limits repeat the DC Offset Calibration test again and review the newly acquired results If errors were identified results exceeding acceptable upper or lower limits verify that...

Page 386: ...wn below 2 As indicated in the Special Instructions area disconnect any probes currently connected to the system and make sure that nothing is touching the probe connectors 3 Under the Special Instruc...

Page 387: ...red 7 To resume testing from the point where you paused trackball to the Start button and press Set When the DC Offset Verification Test sequence is complete the Diagnostic Test window displays the Fi...

Page 388: ...ower limits verify that all system cables and boards are connected not misplaced and functioning properly as described in Chapter 5 Components and Function Theory If the problem persists this indicate...

Page 389: ...Full RFI Test name is displayed under Execute the relevant system component to be tested is highlighted light blue in the Schematic View RFI as shown below 2 As indicated in the Special Instructions...

Page 390: ...re you paused trackball to the Start button and press Set When the Full RFI Test sequence is complete the Diagnostic Test window displays the Finished message the View Test Log window opens automatica...

Page 391: ...at the test If errors were identified results exceeding acceptable upper or lower limits verify that all system cables and boards are connected not misplaced and functioning properly as described in C...

Page 392: ...that nothing is touching the probe connectors 3 Under the Special Instructions area activate the Loops checkbox and select the required number of Loops from the combo box 4 Adjacent to On Fail select...

Page 393: ...paused trackball to the Start button and press Set When the RFI FE Cache Test sequence is complete the Diagnostic Test window displays the Finished message the View Test Log window opens automaticall...

Page 394: ...repeat the test If errors were identified results exceeding acceptable upper or lower limits verify that all system cables and boards are connected not misplaced and functioning properly as described...

Page 395: ...s shown below 2 As indicated in the Special Instructions area disconnect any probes currently connected to the system and make sure that nothing is touching the probe connectors 3 Under the Special In...

Page 396: ...press Set if required 7 To resume testing from the point where you paused trackball to the Start button and press Set When the RFI Analog Circuits Test sequence is complete the Diagnostic Test window...

Page 397: ...at the test If errors were identified results exceeding acceptable upper or lower limits verify that all system cables and boards are connected not misplaced and functioning properly as described in C...

Page 398: ...nd make sure that nothing is touching the probe connectors 3 Under the Special Instructions area activate the Loops checkbox and select the required number of Loops from the combo box 4 Adjacent to On...

Page 399: ...odulator Short Test sequence is complete the Diagnostic Test window displays the Finished message the View Test Log window opens automatically listing all tests performed and showing details of which...

Page 400: ...repeat the test If errors were identified results exceeding acceptable upper or lower limits verify that all system cables and boards are connected not misplaced and functioning properly as described...

Page 401: ...ow 2 As indicated in the Special Instructions area disconnect any probes currently connected to the system and make sure that nothing is touching the probe connectors 3 Under the Special Instructions...

Page 402: ...coming from the speakers NOTE If no sound is heard it is necessary to perform the BEP Audio Test as described in Audio Test on page 7 132 In the event this test also fails the problem is probably in...

Page 403: ...ery close to the upper or lower limits perform calibration as described in DC Offset Calibration on page 7 25 and then repeat the test If errors were identified results exceeding acceptable upper or l...

Page 404: ...is test no probe should be connected to the system and nothing should be touching the probe connectors 1 In the Diagnostic Test window trackball to TR32 BF Digital Test in the list of TR32 BF tests av...

Page 405: ...ding to the various system components will be highlighted in the appropriate color to indicate the current test status as follows Green All recommended tests for these components have been completed a...

Page 406: ...your local On Line Center for assistance If errors were identified but the results were very close to the upper or lower limits perform calibration as described in DC Offset Calibration on page 7 25...

Page 407: ...ow 2 As indicated in the Special Instructions area disconnect any probes currently connected to the system and make sure that nothing is touching the probe connectors 3 Under the Special Instructions...

Page 408: ...age trackball to the Pause button and press Set if required 7 To resume testing from the point where you paused trackball to the Start button and press Set When the System BF Digital Test sequence is...

Page 409: ...25 and then repeat the test If errors were identified results exceeding acceptable upper or lower limits verify that all system cables and boards are connected not misplaced and functioning properly...

Page 410: ...2 As indicated in the Special Instructions area disconnect any probes currently connected to the system and make sure that nothing is touching the probe connectors 3 Under the Special Instructions ar...

Page 411: ...e you paused trackball to the Start button and press Set When the ADC Test sequence is complete the Diagnostic Test window displays the Finished message the View Test Log window opens automatically li...

Page 412: ...nd report the report is highlighted in the Reports list and the corresponding results are shown in the Report window below as shown in Figure 7 29 10 Use the tools provided to scroll through the chann...

Page 413: ...channels and view the results as previously described 14 When done trackball to the Close button and press Set to close the View Report window 15 Select the fourth report the report is highlighted in...

Page 414: ...perform calibration as described in DC Offset Calibration on page 7 25 and then repeat the test If errors were identified results exceeding acceptable upper or lower limits verify that all system cabl...

Page 415: ...below 2 As indicated in the Special Instructions area disconnect any probes currently connected to the system and make sure that nothing is touching the probe connectors 3 Under the Special Instructio...

Page 416: ...ere you paused trackball to the Start button and press Set When the Rx Test sequence is complete the Diagnostic Test window displays the Finished message the View Test Log window opens automatically l...

Page 417: ...oblems were identified it is recommended to re boot the system this is obligatory when prompted If the test passed but the original problem persists contact your local On Line Center for assistance If...

Page 418: ...VID Q N SERVICE MANUAL 7 60 Section 7 4 Performing Front End FE Diagnostics 13 Trackball to the Exit button and press Set to close the View Test Log dialog box 14 Press the Esc button on the keyboard...

Page 419: ...nectors 1 In the Diagnostic Test window trackball to ACW IQ Symmetry Test in the list of ACW tests available for selection from the Diagnostic Test Tree see Figure 7 32 below and press Set The ACW IQ...

Page 420: ...e test progress Status indicators in the Data Flow map corresponding to the various system components will be highlighted in the appropriate color to indicate the current test status as follows Green...

Page 421: ...n Line Center for assistance If errors were identified results exceeding acceptable upper or lower limits verify that all system cables and boards are connected not misplaced and functioning properly...

Page 422: ...nnect any probes currently connected to the system and make sure that nothing is touching the probe connectors 3 Adjacent to On Fail select either Stop or Continue as required Stopping on failure enab...

Page 423: ...ll to the Start button and press Set When the ACW Matrix Test sequence is complete the Diagnostic Test window displays the Finished message the View Test Log window opens automatically listing all tes...

Page 424: ...the second report Signal RMS the report is highlighted in the Reports list and the corresponding results are shown in the Report window below as shown in Figure 7 39 9 Use the tools provided to scroll...

Page 425: ...s were identified results exceeding acceptable upper or lower limits verify that all system cables and boards are connected not misplaced and functioning properly as described in Chapter 5 Components...

Page 426: ...sconnect any probes currently connected to the system and make sure that nothing is touching the probe connectors 3 Adjacent to On Fail select either Stop or Continue as required Stopping on failure e...

Page 427: ...he Start button and press Set When the ACW Delay Range Test sequence is complete the Diagnostic Test window displays the Finished message the View Test Log window opens automatically listing all tests...

Page 428: ...second report Signal RMS the report is highlighted in the Reports list and the corresponding results are shown in the Report window below as shown in Figure 7 43 9 Use the tools provided to scroll th...

Page 429: ...were identified results exceeding acceptable upper or lower limits verify that all system cables and boards are connected not misplaced and functioning properly as described in Chapter 5 Components an...

Page 430: ...e relevant system components to be tested are highlighted light blue in the Schematic View P M as shown below 2 As indicated in the Special Instructions area disconnect any probes currently connected...

Page 431: ...n completed and no problems were identified Red Problems were identified in these components during the performance of the test Yellow The tests executed so far on these components have passed but not...

Page 432: ...errors were identified results exceeding acceptable upper or lower limits verify that all system cables and boards are connected not misplaced and functioning properly as described in Chapter 5 Compon...

Page 433: ...nts to be tested are highlighted light blue in the Schematic View P M as shown below 2 As indicated in the Special Instructions area disconnect any probes currently connected to the system and make su...

Page 434: ...ave been completed and no problems were identified Red Problems were identified in these components during the performance of the test Yellow The tests executed so far on these components have passed...

Page 435: ...t and the corresponding results are shown in the Report window below as shown in Figure 7 49 9 Use the tools provided to scroll through the channels and view the results as previously described 10 Whe...

Page 436: ...annels and view the results as previously described 13 When done trackball to the Close button and press Set to close the View Report window 14 Select the fourth report Signal SNR the report is highli...

Page 437: ...errors were identified results exceeding acceptable upper or lower limits verify that all system cables and boards are connected not misplaced and functioning properly as described in Chapter 5 Compon...

Page 438: ...mponents to be tested are highlighted light blue in the Schematic View P M as shown below 2 As indicated in the Special Instructions area disconnect any probes currently connected to the system and ma...

Page 439: ...e been completed and no problems were identified Red Problems were identified in these components during the performance of the test Yellow The tests executed so far on these components have passed bu...

Page 440: ...test passed but the original problem persists contact your local On Line Center for assistance If errors were identified results exceeding acceptable upper or lower limits verify that all system cable...

Page 441: ...elow 2 As indicated in the Special Instructions area disconnect any probes currently connected to the system and make sure that nothing is touching the probe connectors 3 Under the Special Instruction...

Page 442: ...At any stage trackball to the Pause button and press Set if required 7 To resume testing from the point where you paused trackball to the Start button and press Set When the Pencil RX Test sequence is...

Page 443: ...er limits verify that all system cables and boards are connected not misplaced and functioning properly as described in Chapter 5 Components and Function Theory If the problem persists this indicates...

Page 444: ...stem components to be tested are highlighted light blue in the Schematic View as shown below 2 As indicated in the Special Instructions area disconnect any probes currently connected to the system and...

Page 445: ...passed but not all recommended tests have been performed 6 At any stage trackball to the Pause button and press Set if required 7 To resume testing from the point where you paused trackball to the Sta...

Page 446: ...t result values are within the pre defined Max and Min limits as shown in Figure 7 59 10 Select the second report Temperatures the report is highlighted in the Reports list and the corresponding resul...

Page 447: ...and that result values are within the pre defined Max and Min limits as shown in Figure 7 60 12 Select the third report Fans Speed the report is highlighted in the Reports list and the corresponding r...

Page 448: ...result values are within the pre defined Max and Min limits as shown in Figure 7 59 14 Select the fourth report Battery Parameters the report is highlighted in the Reports list and the corresponding...

Page 449: ...hat result values are within the pre defined Upper and Lower limits as shown in Figure 7 62 16 Select the fifth report Tx Voltages the report is highlighted in the Reports list and the corresponding r...

Page 450: ...ation as described in DC Offset Calibration on page 7 25 and then repeat the test If errors were identified results exceeding acceptable upper or lower limits verify that all system cables and boards...

Page 451: ...fails Alternatively you may prefer testing to continue on failure and later you may review the report 4 Trackball to the Start button and press Set The Fixed Voltages Test commences While the test pr...

Page 452: ...test passed and that result values are within the pre defined Max and Min limits as shown in Figure 7 65 8 When done trackball to the Exit button and press Set to close the View Report window 9 After...

Page 453: ...at another board that supports the operation of this board is faulty Continue trouble shooting down to the appropriate board If necessary perform a specific test If the problem still persists contact...

Page 454: ...ternatively you may prefer testing to continue on failure and later you may review the report 4 Trackball to the Start button and press Set The Temperatures Test commences While the test proceeds the...

Page 455: ...iew Test Log window opens automatically listing all tests performed and showing details of which tests passed or failed as shown in the example in Figure 7 67 NOTE For this test there is one report Te...

Page 456: ...e test If errors were identified results exceeding acceptable upper or lower limits verify that all system cables and boards are connected not misplaced and functioning properly as described in Chapte...

Page 457: ...s Alternatively you may prefer testing to continue on failure and later you may review the report 4 Trackball to the Start button and press Set The Fans Speed Test commences While the test proceeds th...

Page 458: ...t values for each fan are within the pre defined Max and Min limits as shown in Figure 7 69 8 When done trackball to the Exit button and press Set to close the View Report window 9 After reviewing the...

Page 459: ...hat another board that supports the operation of this board is faulty Continue trouble shooting down to the appropriate board If necessary perform a specific test If the problem still persists contact...

Page 460: ...ery PS as shown below 2 Under the Special Instructions area activate the Loops checkbox and select the required number of Loops from the combo box 3 Adjacent to On Fail select either Stop or Continue...

Page 461: ...to the Start button and press Set When the Battery Parameters Test sequence is complete the Diagnostic Test window displays the Finished message the View Test Log window opens automatically listing a...

Page 462: ...ced and functioning properly as described in Chapter 5 Components and Function Theory If the test fails again repeat the Fan Speed Test If the problem persists this indicates that either the specific...

Page 463: ...tery PS as shown below 2 Under the Special Instructions area activate the Loops checkbox and select the required number of Loops from the combo box 3 Adjacent to On Fail select either Stop or Continue...

Page 464: ...all to the Start button and press Set When the Tx Voltages Test sequence is complete the Diagnostic Test window displays the Finished message the View Test Log window opens automatically listing all t...

Page 465: ...oards are connected not misplaced and functioning properly as described in Chapter 5 Components and Function Theory If the problem persists this indicates that either the specific board you tested is...

Page 466: ...scribed in the Accessing the Front End Diagnostic Options section on page 7 25 7 6 1 1 Extended Keyboard Test NOTE For a description of this test refer to the information in the Extended Keyboard Test...

Page 467: ...y of the other ATGC sliders above or below i e all other sliders remain stationary 4 Repeat step 3 to test each of the other ATGC sliders 5 Check all keyboard keys by pressing each in turn as follows...

Page 468: ...illuminated green Patient CW Application etc alternatively check each one one by one individually b trackball to the Backlights button under Lights Control and press Set Make sure that all the extend...

Page 469: ...in Figure 7 76 below 17 Trackball to the Exit button and press Set to close the View Test Log dialog box 18 Proceed as follows If the test passed but the original problem persists contact your local O...

Page 470: ...tests available for selection from the Diagnostic Test Tree see Figure 7 77 below and press Set The ECG Test name is displayed under Execute the relevant system components to be tested are highlighte...

Page 471: ...shooting 7 113 7 Make sure that the resolution scale is set to 1 Sec as shown in Figure 7 78 above 8 Trackball to the Open Device button and press Set The ECG signal is displayed in the Data area as s...

Page 472: ...yed on the screen as shown in Figure 7 79 10 When done trackball to the Exit button and press Set 11 When prompted by the following message select Yes or No as applicable 12 Proceed as follows If the...

Page 473: ...age 7 130 7 6 1 3 1 Full Back End Test w o Hard Disk Scan NOTE For a description of this test refer to Full Back End Test without Hard Disk on page 7 15 1 In the Diagnostic Test window trackball to Fu...

Page 474: ...ponents during the performance of the test Yellow The tests executed so far on these components have passed but not all recommended tests have been performed 5 At any stage trackball to the Pause butt...

Page 475: ...supports the operation of this board is faulty Continue trouble shooting down to the appropriate board If necessary perform a specific test If the problem still persists contact the GE On Line Center...

Page 476: ...or these components have been completed and no problems were identified Red Problems were identified in these components during the performance of the test Yellow The tests executed so far on these co...

Page 477: ...that another board that supports the operation of this board is faulty Continue trouble shooting down to the appropriate board If necessary perform a specific test If the problem still persists conta...

Page 478: ...as follows Green All recommended tests for these components have been completed and no problems were identified Red Problems were identified in these components during the performance of the test Yell...

Page 479: ...for assistance If errors were identified results exceeding acceptable upper or lower limits verify that all system cables and boards are connected not misplaced and functioning properly as described...

Page 480: ...s Alternatively you may prefer testing to continue on failure and later you may review the report 4 Trackball to the Start button and press Set The Hard Drive Full Test w o Scan commences While the te...

Page 481: ...Seek Random Seek Funnel Scan 8 When done trackball to the Exit button and press Set to close the View Report window 9 After reviewing the test results proceed as follows If no problems were identifie...

Page 482: ...oment it fails Alternatively you may prefer testing to continue on failure and later you may review the report 4 Trackball to the Start button and press Set The Full Memory Test commences While the te...

Page 483: ...tern Test Memory Parity Test 8 When done trackball to the Exit button and press Set to close the View Report window 9 After reviewing the test results proceed as follows If no problems were identified...

Page 484: ...ment it fails Alternatively you may prefer testing to continue on failure and later you may review the report 4 Trackball to the Start button and press Set The Full Video Test commences While the test...

Page 485: ...ata Transfer Video Text Output 8 When done trackball to the Exit button and press Set to close the View Report window 9 After reviewing the test results proceed as follows If no problems were identifi...

Page 486: ...moment it fails Alternatively you may prefer testing to continue on failure and later you may review the report 4 Trackball to the Start button and press Set The PCI Test commences While the test proc...

Page 487: ...d as follows If no problems were identified it is recommended to re boot the system this is obligatory when prompted If the test passed but the original problem persists contact your local On Line Cen...

Page 488: ...e moment it fails Alternatively you may prefer testing to continue on failure and later you may review the report 4 Trackball to the Start button and press Set The Network Test commences While the tes...

Page 489: ...eed as follows If no problems were identified it is recommended to re boot the system this is obligatory when prompted If the test passed but the original problem persists contact your local On Line C...

Page 490: ...96 below and press Set The Test name is displayed under Execute the relevant system components to be tested are highlighted light blue in the Schematic View BEP Peripherals Keyboard as shown below 2 T...

Page 491: ...the test results proceed as follows If no problems were identified it is recommended to re boot the system this is obligatory when prompted If the test passed but the original problem persists contac...

Page 492: ...of Interactive PC Doctor tests available for selection from the Diagnostic Test Tree see Figure 7 99 below and press Set The Test name is displayed under Execute the relevant system components to be t...

Page 493: ...the displayed screen press any key to return to PC Dr for Windows Monitor Test screen 6 When done trackball to the Close button and press Set to exit the test When the Monitor Test sequence is complet...

Page 494: ...identified results exceeding acceptable upper or lower limits verify that all system cables and boards are connected not misplaced and functioning properly as described in Chapter 5 Components and Fun...

Page 495: ...shown in the example in Figure 7 102 The bookmark will allow users to place a time stamp where a particular problem has occurred while continuing with their current activity with minimum interruption...

Page 496: ...select the required export destination DVD CD or Memory Stick then click Save and Export A Zip file named logfile_ date _ time zip is copied onto the selected removable media NOTE Previously users wer...

Page 497: ...in the External position as shown in Figure 7 104 below 2 Insert the blank DVD CD media into the DVD CD RW drive tray 3 On the Vivid q N system press the Config key 4 Select the Connectivity Tab and a...

Page 498: ...EVISION 2 VIVID Q N SERVICE MANUAL 7 140 Section 7 7 Automatic Error Log 6 Click the Format button When DVD CD formatting is complete a formatting successful message is displayed together with details...

Page 499: ...7 4 Extensive Log Categories and Failure Scenarios Extensive Log Category Type of Failure Archive Loss of patient information or images System lock up due to database corruption Display of message wa...

Page 500: ...ate checkboxes to activate the categories for which detailed analysis is required refer to the recommendations in Table 7 4 NOTE The impact of activating a checkbox would be to generate larger detaile...

Page 501: ...File Ranges NOTE By default the log files may be very large as they are not limited by time date The user is able to limit the size timeframe of the log files by choosing the required settings as desc...

Page 502: ...ted press Ctrl E to eject the media Table 7 5 Attachment Categories and Recommendations for Use Category Type of Information and Recommended Use Diagnostic Reports Should be used whenever a diagnostic...

Page 503: ...NOTE Successful upload of logs to the GE ftp site can only be achieved when the designated PC is connected to the Internet and when all security measures such as firewalls taken at the local network...

Page 504: ...local GE personnel that you have uploaded files to the GE ftp site NOTE In the event that the upload process fails check your local network security settings to make sure that they did not prevent th...

Page 505: ...e message The action may take a long time Please wait During this procedure a log file which contains information about the integrity of the database will automatically be created and stored in the Lo...

Page 506: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL 7 148 Section 7 7 Automatic Error Log This page was intentionally left blank...

Page 507: ...eplacement Procedure 8 10 Rear Cover Latch Assembly Replacement Procedure 8 20 LCD Display Cover Hinges Replacement Procedure 8 22 Bottom Assembly Replacement Procedure 8 25 LCD Display Frame Replacem...

Page 508: ...ers as indicated in the Bearing Handle replacement procedure 8 2 1 2 Time Required 10 minutes 8 2 1 3 Preparations None 8 2 1 4 Bearing Handle Removal Procedure 1 Close the Vivid q N LCD cover making...

Page 509: ...hands to pull the Bearing Handle slightly apart in order to slot the ends into the handle holes on the Vivid q N casing 2 Carefully fasten each captive screw on either side of the Bearing Handle to s...

Page 510: ...ultrasound scanner 2 Close the Vivid q N LCD cover making sure both front latches are securely fastened 3 Carefully turn the Vivid q N over placing it face down 4 While holding the Vivid q N steady p...

Page 511: ...r 4 Reconnect the AC adapter and all cables to the Vivid q N portable ultrasound scanner 5 Proceed to perform the following functionality tests SafeLock Cart Grounding Continuity on page 10 22 only if...

Page 512: ...in Chapter 3 System Setup 8 2 3 4 Hard Disk Removal Procedure 1 Make sure the Vivid q N LCD Display cover is securely closed and that the scanner is standing firmly on a flat surface 2 Working from th...

Page 513: ...two screws previously removed to secure the Hard Disk in position refer to Figure 8 6 on page 8 6 NOTE The formatting process limits the size of the partition E on the hard disk to approximately 120G...

Page 514: ...ter The following message is displayed The following window displays 3 Press any key The system ejects the CD 4 Remove the CD from the CD drive 5 Insert the appropriate software installation CD into t...

Page 515: ...ll software procedure corresponding to the BT level of your system Refer to the Software Upgrade Procedure Overview on page 8 99 Note IMPORTANT if both the Hard Disk and Back End are being replaced si...

Page 516: ...nd Keyboard Removal Procedure 1 Remove the bearing handle as described in the Bearing Handle Removal Procedure on page 8 2 2 Place the Vivid q N portable ultrasound scanner face down and remove the ba...

Page 517: ...trol Panel and Keyboard during other replacement procedures Step 6 will only be required if indicated 6 Lift the Control Panel and Keyboard up to gain access to the cable connector underneath and disc...

Page 518: ...h those in the Bottom Assembly 3 Close the Vivid q N LCD Display cover making sure both front latches are securely fastened 4 Carefully turn the Vivid q Nover placing it face down 5 Return and fasten...

Page 519: ...wish to remove and its neighboring keycap 2 Use the screw driver to gently lever off the defective keycap until it is completely loosened from its base see Figure 8 17 below 3 Lift off and remove the...

Page 520: ...the bracket that fasten the trackball assembly to the base of the Control Panel as shown in Figure 8 18 below 3 Disconnect the three trackball cable connectors from the trackball assembly carefully p...

Page 521: ...keycap see Figure 8 19 below 8 2 4 5 6 ATGC Slider Keycap Installation Procedure 1 Carefully place a new slider keycap in position on the slider base taking care to place the plastic alignment pin in...

Page 522: ...he defective knob see Figure 8 20 below 8 2 4 5 8 ATGC Rotary Knob Installation Procedure 1 Carefully place a new ATGC Rotary Knob in position on the keyboard taking care to place the plastic alignmen...

Page 523: ...the event that the traces res file is not deleted prior to installing the new ECG Respiratory board the following error message will later be displayed 2 Shut down the Vivid q N ultrasound unit as des...

Page 524: ...ocation on the base of the Control Panel 3 Re connect the ECG cable see Figure 8 22 above 4 Re connect the Flex Cable previously removed from the ECG Board to the new ECG Respiratory Board 5 Return an...

Page 525: ...shown in Figure 8 23 11 Proceed to perform the following functionality tests Isolated Patient Lead Source Leakage Lead to Ground on page 10 26 Isolated Patient Lead Source Leakage Lead to Lead on pag...

Page 526: ...ssembly Removal Procedure 1 Disconnect the AC adapter and all cables from the Vivid q N portable ultrasound scanner 2 Remove the Bearing Handle as described in the Bearing Handle Removal Procedure on...

Page 527: ...on Procedure on page 8 57 4 Return the LCD Display Frame as described in the LCD Display Frame Installation Procedure on page 8 28 5 Return the Control Panel and Keyboard as described in the Control P...

Page 528: ...vid q N ultrasound unit as described in System Setup 8 2 6 4 LCD Display Cover Hinges Removal Procedure 1 Remove the bearing handle as described in the Bearing Handle Removal Procedure on page 8 2 2 R...

Page 529: ...must be aligned with the holes in the Bottom Assembly as explained in the next step 3 Gently maneuver the LCD cover by raising and lowering it while exerting pressure to slide the LCD Display Cover u...

Page 530: ...nel and Keyboard Installation Procedure on page 8 12 10 Close and open the lid a few times to ensure proper closure of the LCD Display cover 11 Reconnect the AC adapter and all cables to the Vivid q N...

Page 531: ...oval Procedure on page 8 10 5 Remove the P M Board as described in the P M Probe and MUX Board Removal Procedure on page 8 30 6 Remove the TR32 and RFI Boards as described in the TR32 and RFI Boards R...

Page 532: ...ation Procedure on page 8 50 7 Return the BEP as described in the BEP Installation Procedure on page 8 44 8 Return the TR32 and RFI Boards as described in the TR32 and RFI Boards Installation Procedur...

Page 533: ...asound unit as described in Chapter 3 System Setup 8 2 8 4 LCD Display Frame Removal Procedure 1 With the LCD Display in the open upright position use a flat screwdriver to remove the screw cap from e...

Page 534: ...n the LCD display frame to the correct position and using both hands press the frame under the securing clips on all four sides to fasten it against the LCD display Refer to Figure 8 30 on page 8 28 2...

Page 535: ...ews do not overtighten or use excessive force 8 3 1 P M Probe and MUX Board Replacement Procedure 8 3 1 1 Tools Use the appropriate Phillips and flat screw drivers as indicated in the bottom assembly...

Page 536: ...8 2 2 Remove the Control Panel and Keyboard as described in the Control Panel and Keyboard Removal Procedure on page 8 10 3 Loosen and remove the four screws that secure the P M Board to the RFI Boar...

Page 537: ...33 and Figure 8 32 above 2 Return and fasten the four screws to secure the P M Board to the RFI Board as shown in Figure 8 31 on page 8 30 3 Return the Control Panel and Keyboard as described in the...

Page 538: ...nnot be used with a TR32 Board V7 Always verify this by examining the version number stated on the board as shown in Figure 8 34 below NOTE Before installing the TR32 V12 board check that the DCDC V4...

Page 539: ...rew drivers as indicated in the bottom assembly replacement procedures 8 3 2 2 Time Required 15 minutes 8 3 2 3 Preparations Shut down the Vivid q N ultrasound unit as described in Chapter 3 System Se...

Page 540: ...he Control Panel and Keyboard as described in the Control Panel and Keyboard Removal Procedure on page 8 10 3 Loosen the eight screws that secure the TR32 and RFI Boards to the Bottom Assembly as show...

Page 541: ...of the P M Board upwards and hinge it open to gain access to the RFI and TR32 Board assembly beneath as shown in Figure 8 41 below The RFI and TR32 Boards are seated together in the system as one unit...

Page 542: ...cement Procedures in Figure 8 41 below 9 Remove the RFI Board from the TR32 Boards separate by gently pulling them apart as shown in Figure 8 42 below Figure 8 41 Removing the RFI and TR32 Boards from...

Page 543: ...rocedures 8 37 10 Separate the two TR32 Boards from each other as shown in Figure 8 43 below NOTE Replace the defective board as described in the appropriate steps of the following procedure Figure 8...

Page 544: ...val Procedure 1 Prepare each of the two TR32 Boards as follows a Apply a small quantity of heat sink paste Dow Corning 340 Heat Sink Compound or similar to each of the eleven areas shown in Figure 8 4...

Page 545: ...DC Power Supply see Figure 8 39 on page 8 35 6 Reconnect the PCI cable flex BEP to RFI to the cable connector on RFI Board see Figure 8 38 on page 8 35 7 Return the eight screws and fasten the TR32 a...

Page 546: ...4 Remove the Hard Disk as described in the Hard Disk Removal Procedure on page 8 6 5 Loosen and remove the two securing nuts one on each side of the VGA Connector located on the Vivid q N rear panel...

Page 547: ...nect the HVPS to BEP power cable d Disconnect the Fan Speaker to BEP power cable 8 Unscrew and remove the four screws that secure the BEP to the Bottom Assembly as shown in Figure 8 47 Disconnecting C...

Page 548: ...ted in Figure 8 49 that serves to seat the BEP firmly in position It is necessary to loosen and release this tab lift it up using a screw driver if necessary in order to facilitate complete removal of...

Page 549: ...removing the BEP for replacement with the SATA BEP disconnect the control panel keyboard cable Figure 8 51 from the parallel BEP you have just removed and keep this cable for installing on the SATA B...

Page 550: ...e bracket is shown on the left in Figure 8 52 in the picture on the right the bracket is shown in position in the Vivid q N scanner Notice that the bracket sits on the PCMCIA slot flap which is presse...

Page 551: ...cess codes already registered in the Hard Disk Only qualified personnel should perform these tasks 2 Check that the BEP is seated correctly then return and fasten the four screws previously removed to...

Page 552: ...ation Procedure on page 8 3 9 Turn ON the system and boot up 10 Perform a complete functional check of the system as described in Chapter 4 General Procedures and Functional Checks 11 Proceed to perfo...

Page 553: ...OS Battery Removal Procedure 1 Remove the BEP as described in the BEP Removal Procedure on page 8 40 2 Take out the BIOS battery located on the bottom of the BEP as shown in Figure 8 55 8 3 4 5 BIOS B...

Page 554: ...apter 3 System Setup 8 3 5 4 DC to DC Power Supply Removal Procedure 1 Make sure the Vivid q N LCD Display cover is securely closed and place the scanner face down Remove the battery as described in t...

Page 555: ...Figure 8 58 below 6 Proceed to perform the following functionality tests SafeLock Cart Grounding Continuity on page 10 22 only if the Vivid q N system is currently mounted on the SafeLock cart SafeLo...

Page 556: ...8 57 on page 8 49 3 Reconnect each of the two Power Supply cables to the DC Power Supply HVPS to BEP and HVPS to RFI as shown in Figure 8 56 on page 8 48 4 Return the bearing handle as described in t...

Page 557: ...Preparation Shut down the Vivid q N ultrasound unit as described in Chapter 3 System Setup 8 3 6 4 Fan Removal Procedure 1 Remove the bearing handle as described in the Bearing Handle Removal Procedur...

Page 558: ...the front and then the rear to remove it from the Bottom Assembly lay it down adjacent to the system ready for the next step as shown in Figure 8 61 below Figure 8 61 Removing the Fan Assembly 6 Disco...

Page 559: ...mbly is seated in the correct position Return and fasten the two screws previously removed to secure the Fan Assembly to the Bottom Assembly as shown in Figure 8 59 on page 8 51 4 Reconnect the speake...

Page 560: ...described in the Control Panel and Keyboard Removal Procedure on page 8 10 3 Loosen and remove the two screws on each of the speaker housings four in total 4 Disconnect the speaker cables from the fan...

Page 561: ...ly P N 5439596 should be available if this is required See Note on page 8 58 8 3 8 1 Tools Use the appropriate Phillips and flat screw drivers and Loctite 402 glue as indicated in the AUO LCD Display...

Page 562: ...the LCD Flex ribbon cable from BEP refer to Figure 8 65 4 Unscrew and remove the four screws two on either side as shown in Figure 8 66 that secure the Rear Cover and Latch Assembly to the Bottom Ass...

Page 563: ...supplied 1 Protect the Bottom Assembly with a protective cloth as shown in Figure 8 67 2 Check that there is a coating of Loctite 402 on each of the screw threads 3 Carefully position the AUO LCD Dis...

Page 564: ...bearing handle as described in the Bearing Handle Installation Procedure on page 8 3 11 For the final stage of the LCD Display installation procedure proceed to calibrate the newly installed LCD Displ...

Page 565: ...ference the relevant parts are illustrated in Table 8 3 below Table 8 2 AUO LCD Cable and Flex RSPL Kit P N 5443867 Contents Part Description Quantity LCD flex 8 bit data cable 1 Inverter Flex Board c...

Page 566: ...8 3 1 Remove the AUO LCD display refer to the AUO LCD Display Removal Procedure on page 8 55 2 Disconnect the AUO LCD cable 3 from the rear of the LCD panel 3 Disconnect and remove the flex board 4 b...

Page 567: ...the Flex Board cable through the Display Flex Cover 6 making sure that the Display Flex Cover is correctly orientated as shown in Figure 8 72 3 Thread the Flex Board cable through the ferrite core 7 a...

Page 568: ...t be prepared by folding as shown in Figure 8 73 Folding the flex cable in this manner enables the LCD panel to lie flat in the lid housing 6 Fold the LCD flex as shown in Figure 8 73 7 Connect the LC...

Page 569: ...8 75 11 Refit the AUO LCD Display in the system s top rear cover as described in the AUO LCD Display Installation Procedure on page 8 57 12 Check that the LCD Display can be tilted upwards and downwar...

Page 570: ...D WITHIN 15 FEET OF ANY MAGNETIC EQUIPMENT DANGER Electrical hazards exist at several points in the system Familiarize yourself with all hazardous voltages and high current levels before removing any...

Page 571: ...Label Item Label Item 1 Top Shelf Assembly with handle 8 Bottom Cover Front 2 ECG Cable Protector 9 Bottom Cover Rear AC Assembly Cover 3 Peripheral Power Outlet 10 AC Power Cable Bumper Protector 4...

Page 572: ...supporting the cover with one hand carefully remove the cover see Figure 8 77 8 4 2 4 Upper Cover Rear Installation Procedure 1 Return the cover to the correct position on the rear of the SafeLock Ca...

Page 573: ...Cover rear unscrew the four AC Cable Hook retaining screws see Figure 8 78 and remove the cable hook holder 8 4 3 3 AC Cable Hook Installation Procedure 1 Position the AC Cable Hook on the Upper Cover...

Page 574: ...rews refer to Figure 8 81 and Figure 8 79 2 Remove the Bumper Protector from the Cart 8 4 4 3 AC Power Cable Bumper Protector Installation Procedure NOTE If this is a first time installation of the bu...

Page 575: ...he mounting tabs ears with the screws then pushing the bumper downwards until it is seated securely See Figure 8 81 4 Proceed to perform the following functionality tests SafeLock Cart Grounding Conti...

Page 576: ...ation Procedure If this is a first time installation of the ECG Cable Protector it is necessary to remove the two plastic guide holders from the Top Shelf Assembly as shown in Figure 8 82 While facing...

Page 577: ...curing screw then the front securing screw 3 Return and fasten the rear securing screw Figure 8 84 then the front securing screw Figure 8 85 illustrates the ECG Cable Protector secured in position on...

Page 578: ...o perform the following functionality tests SafeLock Cart Grounding Continuity on page 10 22 SafeLock Cart Chassis Current Leakage Test on page 10 24 Figure 8 85 ECG Cable Protector Secured on SafeLoc...

Page 579: ...he lower cover rear and while supporting the cover with one hand gently remove the cover see Figure 8 86 8 4 6 4 Lower Cover Rear Installation Procedure 1 Return the cover to the correct position on t...

Page 580: ...rear 2 Remove the Upper Cover Rear as described in the Upper Cover Rear Removal Procedure on page 8 66 3 Remove the Lower Cover Rear as described in the Lower Cover Rear Removal Procedure on page 8 73...

Page 581: ...ound screw to the AC Distribution Assembly Figure 8 88 above 3 Reconnect the peripheral power cable to the AC Distribution Assembly Figure 8 88 above 4 Secure all cables in position with new cable tie...

Page 582: ...Lock Cart as described in Upper Cover Rear Removal Procedure on page 8 66 and Lower Cover Rear Removal Procedure on page 8 73 8 4 8 3 Peripheral Power Cable Removal Procedure 1 Disconnect the Peripher...

Page 583: ...er socket in position in the SafeLock s Upper Cover front see item 4 in Figure 8 76 page 8 65 2 With the AC power socket plugged into the cart Figure 8 90 left picture connect the ground cable to the...

Page 584: ...igure 8 92 Figure 8 92 Routing of Cable Downwards inside Rear Upper Cover 7 Fasten the Peripheral AC Outlet cable to the Main Harness cable as shown in Figure 8 93 Figure 8 93 Peripheral AC Outlet Cab...

Page 585: ...u shape and fasten together with tie wraps as shown in Figure 8 95 11 Check that the routing procedure has been implemented correctly lower the cart s top shelf and make sure that the cables do not in...

Page 586: ...er 8 section 8 4 3 4 13 Return the Upper Cover rear and Lower Cover rear of the SafeLock Cart as described in Upper Cover Rear Installation Procedure on page 8 66 and Lower Cover Rear Installation Pro...

Page 587: ...s shown in Figure 8 97 4 From above the Top Shelf carefully push the Main Cable Harness Vivid q N power supply cable through the top shelf aperture and gently pull it through from below 5 From below t...

Page 588: ...val Procedure 1 Turn OFF power to the SafeLock Cart and disconnect the AC power cable from the AC input assembly at the base of the cart rear 2 Remove the Upper Cover Rear as described in the Upper Co...

Page 589: ...98 2 Reconnect the P6 cable to the P6 connector on the USB board 3 Reconnect the USB cable to the USB board 4 Return the Upper Cover Rear as described in the Upper Cover Rear Installation Procedure on...

Page 590: ...66 3 Remove the Lower Cover Rear as described in the Lower Cover Rear Removal Procedure on page 8 73 4 Disconnect the Main Harness cable from the AC unit cut both tie clips and free the Main Cable Ha...

Page 591: ...cking nut counter clockwise until it rises about a quarter way upwards on the thread 3 Insert the Gas Spring handle into the Gas Spring Housing Assembly until it is flush with the outer cylindrical su...

Page 592: ...Spring and then reconnect it to the AC unit 8 Secure all cables in position with new cable ties 9 Return the Lower Cover Rear as described in the Lower Cover Rear Installation Procedure on page 8 73...

Page 593: ...r with one hand remove the four retaining screws as shown in Figure 8 102 2 Remove the DVD Holder from the base of the Top Shelf 8 4 12 3 DVD Holder Installation Procedure 1 Working from beneath the T...

Page 594: ...N Holder retaining screws see Figure 8 103 and remove the LAN Holder 3 Remove the LAN Isolation Box 8 4 13 3 LAN Isolation Box and Holder Installation Procedure 1 Position the LAN Isolation Box in the...

Page 595: ...Lower Cover Rear as described in the Upper Cover Rear Removal Procedure on page 8 66 5 Remove the USB board as described in the USB Board Removal Procedure on page 8 82 6 Remove the gas spring as des...

Page 596: ...Return the USB Box as described in the USB Board Installation Procedure on page 8 83 5 Fasten all cables in position using new cable ties 6 Return the Lower Cover Rear as described in the Lower Cover...

Page 597: ...from the Vivid q N portable ultrasound scanner 2 Working from the front of the SafeLock Cart and below the main shelf loosen and remove the three screws that secure the handrest to the main shelf see...

Page 598: ...ultrasound unit 8 4 16 3 Probe Shelf Assembly Removal Procedure 1 Remove all peripherals from the Vivid q N portable ultrasound scanner 2 Working from the front of the SafeLock Cart and underneath th...

Page 599: ...eturn and fasten the two upper screws previously removed 3 Return and fasten the two lower screws one on either side making sure that the shelf is firmly secured in position 4 Place the required perip...

Page 600: ...le Hook Removal Procedure 1 From below the Probe Shelf remove the Probe Cable Hook retaining screw see Figure 8 109 on page 8 94 2 Gently pull the Probe Cable Hook upwards to remove it 8 4 17 3 Probe...

Page 601: ...ultrasound unit as described in Chapter 3 System Setup 8 4 18 3 Front Wheel Removal Procedure 1 Disconnect mains power from the AC adapter 2 Disconnect the AC adapter and all cables and peripherals f...

Page 602: ...eviously removed and make sure that wheel is secured firmly to the chassis 3 Stand the SafeLock Cart upright 4 Return the Vivid q N and all peripherals to their appropriate positions on the SafeLock C...

Page 603: ...moval Procedure 1 Disconnect mains power from the AC adapter 2 Disconnect the AC adapter and all cables and peripherals from the Vivid q N portable ultrasound scanner 3 Remove the Vivid q N and all pe...

Page 604: ...emoved see Figure 8 111 and make sure that wheel is secured firmly to the chassis 3 Stand the SafeLock Cart upright 4 Return the Vivid q N and all peripherals to their appropriate positions on the Saf...

Page 605: ...commencing software installation or whenever upgrading the software Normally the Vivid q N system is supplied from the manufacturer with the software already installed In some cases it is necessary to...

Page 606: ...ialist visit is recommended Until an Application Specialist has visited the site it is recommended that only the factory default presets be used NOTE After performing an upgrade all logs are deleted I...

Page 607: ...esent Wireless network settings if present Trackball speed InSite ExC settings 4 Modify the BIOS settings as described below in Modifying BIOS Settings prior to Software Installation 5 Proceed to perf...

Page 608: ...listed in Boot priority order as shown below promote it to the second position in the list by selecting it then while pressing and holding Shift repeatedly pressing the button until USB HDD is in the...

Page 609: ...the rear panel and make sure the LED is blinking Table 8 6 Step by Step Vivid q N Software Upgrade Installation Reinstallation Procedure Step Instruction Expected Result 1 Perform a complete shutdown...

Page 610: ...le loading commences While in progress the following screen is displayed When complete after approximately 10 minutes the following message is displayed prompting you to select the required option 7 S...

Page 611: ...h the option selected in this step The message window closes the process of copying files from the Flash Drive to the system repository commences This requires approximately 2 minutes during which tim...

Page 612: ...the following options are displayed 10 Select the following option Reboot Machine then press Enter The following Warning message is displayed 11 Press Yes to continue The following message is display...

Page 613: ...stem e g DVD drive c Press OK to continue The system reboots and then begins the software installation process This stage of the process takes approximately 20 minutes during which time a progress ind...

Page 614: ...N SERVICE MANUAL 8 108 Section 8 5 Software Loading The system automatically reboots then displays the following screens Table 8 6 Step by Step Vivid q N Software Upgrade Installation Reinstallation P...

Page 615: ...n is complete it is still in progress The system performs a number of reboots before completing the installation During the installation procedure various screens will be displayed DO NOT ATTEMPT TO S...

Page 616: ...adm Click Logon The normal scanning screen is displayed 17 To verify the software version press Config and click About at the bottom of the screen Select the System Version tab The About screen opens...

Page 617: ...onfiguration and then de select GSP Resources 20 Install peripherals 21 Restore the settings Verify proper Connectivity functionality refer to Connectivity Setup on page 3 85 22 Proceed to perform the...

Page 618: ...a complete shutdown of the system 2 Remove the battery and remove all external devices peripherals currently connected to the system 3 Insert the USB Flash Drive containing the full software version...

Page 619: ...press Enter The following message is displayed 8 IMPORTANT Perform these steps before proceeding a Remove the USB Flash Drive from the USB port on the rear panel b Check that no other media is connec...

Page 620: ...ile booting press F2 Config Diag on alphanumeric keyboard 2 Type the password marlin04 3 Exit and save presets 4 Select Exit section and load Setup Defaults 5 Select Main section 6 Set correct System...

Page 621: ...nu and press Enter Advanced Chipset Control is highlighted BIOS Parameter Corresponding Figure Chipset Control Figure 8 116 on page 8 116 PCI PNP Configuration Figure 8 117 on page 8 116 Memory Cache...

Page 622: ...8 116 4 Press Esc to return to the Advanced menu home screen Figure 8 115 5 Scroll to PCI PNP Configuration and press Enter to open the PCI PNP Configuration screen 6 Set the parameters in the PCI PN...

Page 623: ...screen as shown above in Figure 8 118 10 Press Esc to return to the Advanced menu home screen Figure 8 115 11 Scroll to I O Device Configuration and press Enter to open the I O Device Configuration sc...

Page 624: ...screen 15 Set the parameters in the Keyboard Features screen as shown above in Figure 8 120 16 Press Esc to return to the Advanced menu home screen Figure 8 115 17 Scroll to Hardware Monitor and pres...

Page 625: ...hdog Settings screen 21 Set the parameters in the Watchdog Settings as shown above in Figure 8 122 22 Press Esc to return to the Advanced menu home screen Figure 8 115 23 Scroll to Display Control and...

Page 626: ...urn to the Advanced menu home screen Figure 8 115 26 Scroll to Miscellaneous and press Enter to open the Miscellaneous screen 27 Set the parameters in the Miscellaneous screen as shown above in Figure...

Page 627: ...is section 1 From the BIOS main menu see Figure 8 114 select the Advanced menu and press Enter 2 Select the Security menu and press Enter 3 Set the parameters in the Security screen as shown above in...

Page 628: ...en as shown above in Figure 8 126 7 Press Esc to return to the main BIOS screen Figure 8 114 on page 8 114 8 Select the Boot menu and press Enter 9 Set the parameters in the Boot parameters screen as...

Page 629: ...it Saving Changes as shown in Figure 8 128 12 Reboot the system and check that the Supervisor PASSWORD was installed properly 13 Proceed to perform the following functionality tests Software Configura...

Page 630: ...supporting documentation P N 5455533 into one of the USB ports on the rear panel 4 On the console hold down the ON OFF button for three seconds The system powers ON and when system boot up from the US...

Page 631: ...gress is displayed on the screen When Hard Disk formatting is complete the system automatically reboots The following options are now displayed 8 Proceed to perform the Software Installation procedure...

Page 632: ...een only appears after the first boot up of the system 4 Insert media e g CD DVD or connect to a network repository 5 Click the Admin tab at the bottom of the screen 6 Click the Disk Management tab at...

Page 633: ...Operation select Copy see Figure 8 131 8 Under Destination Device see Figure 8 130 select the required media device 9 Click Start and follow the on screen wizard instructions The system stores the im...

Page 634: ...132 3 From the screen select the Patients List The Search Create Patient screen is displayed see Figure 8 133 Figure 8 133 Search Create Patient Screen 4 Click the Export soft key at the bottom of the...

Page 635: ...s displayed to indicate that only the database is exported to the target media 5 Click OK The Export screen opens see Figure 8 136 6 From the Export screen select the required destination media Figure...

Page 636: ...ion 8 6 Performing a Complete System Back up Figure 8 137 Export Patient Archive 7 Click the soft keys at the bottom of the screen consecutively in the following order as the system processes the acti...

Page 637: ...screen see Figure 8 139 NOTE If the Import button is not displayed click More consecutively until the Import button is displayed NOTE A warning is displayed Figure 8 141 to indicate that only the dat...

Page 638: ...r as the system processes the actions see Figure 8 142 NOTE Wait while the system processes each action before pressing the next soft key 8 Press Alt E to eject the CD 9 Press 2D on the keyboard to re...

Page 639: ...Figure 8 143 below 8 7 1 Connecting and Removing Peripherals For detailed instructions on connecting peripherals to the Vivid q N portable ultrasound scanner refer to the following procedure as appro...

Page 640: ...peripherals perform the following functionality tests SafeLock Cart Grounding Continuity on page 10 22 only if the Vivid q N system is currently mounted on the SafeLock cart SafeLock Cart Chassis Curr...

Page 641: ...4 External USB Hard Disk Removal Procedure NOTE Ensure that there is no activity on the drive before you turn it off If power is turned off while files are being written to the drive the files will b...

Page 642: ...k is configured as a mirrored volume RAID 1 This ensures optimal data integrity and immediate access to the data even if one disk fails 4 Verify that both MODE switches are set to the ON position as i...

Page 643: ...Hard Disk to a laptop or PC 2 Power up the External USB Hard Disk 3 Under My Computer after a while the disk will show as a new drive named Removable Disk refer to Figure 8 147 on page 8 138 It will b...

Page 644: ...on 8 7 Peripherals Figure 8 147 Removable Disk Shown under My Computer 4 Right click the drive name Removable Disk and select Rename from the menu Figure 8 148 Select Rename from the Drop down Menu 5...

Page 645: ...ive in the future 8 Use the Safely Remove Hardware tool in the Task Bar before continuing with the next step 9 Disconnect the USB cable from the laptop or PC 8 7 2 7 Connecting the External USB Hard D...

Page 646: ...GE DIRECTION FQ091019 REVISION 2 VIVID Q N SERVICE MANUAL 8 140 Section 8 7 Peripherals This page left blank to facilitate double sided printing...

Page 647: ...ew of replacement parts for the Vivid q N Table 9 1 Contents in Chapter 9 Section Description Page Number 9 1 Overview 9 1 9 2 List of Abbreviations 9 2 9 3 Mechanical Hardware Parts 9 3 9 4 Electroni...

Page 648: ...reviations Assy Assembly BEP Back End Processor Ctrl Control FEP Front End Processor FRU 1 Replacement part available in parts hub FRU 2 Replacement part available from the manufacturer lead time invo...

Page 649: ...rdware Parts ITEM PART NAME PART NUMBER DESCRIPTION QTY FRU 1 KEYCAP KIT VIVID q N BT11 S2423463 BT 11 and higher 1 Y 2 Internal Battery Pack 5423275 Replaces 2378963 2 S2423267 FL200027 and FL200068...

Page 650: ...IPTION QTY FRU 1 Vivid q IR KB RSPL Kit 5503081 1 Y 2 Vq Operator Panel w o ECG Keyboard Assy 5376323 1 Y 3 Trackball S2423360 BT 09 1 Y 4 Backend assy S2424596 SATA BEP SERVICE KIT BT 06 and BT 09 Re...

Page 651: ...q R2423283 1 Y 11 ECG Module Assy N5448727 For Vivid q N Replaces NR2421861 1 Y 12 TR32 v12 Board N5444671 For Vivid q N Replaces NS2423369 1 Y 13 Probe and MUX Assy N5452376 For Vivid q N Replaces N...

Page 652: ...9727 BT 06 and BT 09 1 Y 2 LEAD WIRE KIT EUROPE YELLOW RED GREEN S2424558 For Vivid q N 1 Y 3 Cable ECG Cable Europe 2418832 2 BT 06 and BT 09 Replaces FL200039 1 Y 4 Cable External ECG 2413451 BT 06...

Page 653: ...REVISION 2 VIVID Q N SERVICE MANUAL Chapter 9 Renewal Parts 9 7 Section 9 6 Software Table 9 5 Software ITEM PART NAME PART NUMBER DESCRIPTION QTY FRU 1 SW and Doc disk on key BT12 N5444462 Software f...

Page 654: ...2377059 H4000PE 1 Y 11 Probe 10S RS 2377040 H4000PF 1 Y 12 Probe M4S RS H40452LH 1 5 3 6 MHz 1 Y 13 Probe 9L RS H40442LL 4 0 13 0 MHz 1 Y 14 Probe 6T RS KN100093 H45531MZ Must have TEE Probe Interfac...

Page 655: ...29 TEE Clip On Bite Guard Adult H45511EE 1 Y 30 TEE Clip On Bite Guard Adult OR H45521CB 1 Y 31 TEE Conventional Bite Guard Pediatric H45521JG 1 Y 32 TEE Conventional Bite Guard Adult H45521JH 1 Y 33...

Page 656: ...MD30000E PAL S VHS 066E9513 1 Y 7 Video Scan Converter H45531XE 2412280 1 Y 8 Modem USB 5114058 1 Y 9 USB Flash Card 1GB R2422220 1 Y 10 USB Flash Card 512MB H45531XG 2411544 1 Y 11 NetGear PCIMCIA N...

Page 657: ...art Parts 1 of 2 ITEM PART NAME PART NUMBER DESCRIPTION QTY FRU 1 AC Distribution Assy 220V 240V S2423305 1 Y 2 Handrest S2423250 1 Y 3 Lower Shelf Package assy S2422977 1 Y 4 Main Column S2422975 1 Y...

Page 658: ...d i Cart Gel Holder Cup S2422982 1 Y 13 Probe Cable Hooks S2422983 1 Y 14 AC Cable Hook S2422984 1 Y 15 Pencil Probe Holder Kit S2422985 1 Y 16 Pheripherals Power Out Cable S2422986 1 Y 17 Vi Cart Scr...

Page 659: ...r peripherals shelves hand rest and handles Y 2 Cable Clip M Cart KTZ220885 BT 06 and BT 09 Cable Clip M Cart 2 Y 3 Isolation Transformer M Cart KTZ220714 BT 06 and BT 09 Isolation Transformer Power S...

Page 660: ...i_q SATA BEP SERVICE KIT TR32 Board 1 Y 1 Spare Part Kit 1 for Vivid i n BT06 FL200087 BT 06 1 Y 2 Spare Part Kit 2 FL200115 BT 09 This kit includes Vi_q SATA BEP SERVICE KIT RFI Board 1 Y 3 Spare Par...

Page 661: ...D I R2376696 1 Y 10 ECG BOARD V3 Vivid i q N Natural N2419020 1 Y 11 Spare Part Kit 3 OBSOLETE This kit includes Keyboard assy FL200059 Fans and Speakers Kit FL200040 Cable and Flex kit FL200037 ECG M...

Page 662: ...cludes Doc CD FL200028 SW CD FL200103 SW ver 1 36 19 Appl SW 6 1 0 build 122 FL200107 Application SW Patch for Vivid q N 1 Y 17 VI COVER KIT BT09 S2423361 This kit includes BOTTOM BASIC ASSY VIVID I C...

Page 663: ...VID I DISPLAY RIGHT LATCH ASSY VIVID I DISPLAY LEFT LATCH ASSY VIVID I REAR DISPLAY COVER VIVID I DISPLAY FRONT FRAME ASSY DISPLAY SCREW CAP VIVID I MAGNET PERMANENT 4X20MM DISPLAY FLEX COVER VIVID I...

Page 664: ...i n Vivid q N Unpacking Packing Procedure FL094023 1 N 3 BT 12 Vivid q N User manual English FQ092023 1 N 4 BT 12 Vivid q N User manual French FQ092024 1 N 5 BT 12 Vivid q N User manual Indonesian FQ0...

Page 665: ...ivid q N ultrasound scanner and its peripherals These procedures are designed to protect your investment in the system and are intended to maintain the quality of system performance After delivery and...

Page 666: ...AIN CIRCUIT BREAKER BEFORE YOU REMOVE ANY PARTS BE CAUTIOUS WHENEVER POWER IS STILL ON AND COVERS ARE REMOVED CAUTION PRACTICE GOOD ESD PREVENTION WEAR AN ANTI STATIC STRAP WHEN HANDLING ELECTRONIC PA...

Page 667: ...ge of Radiology USA it is the customer s responsibility to have a Quality Assurance program in place for each scanner The program must be directed by a medical physicist the supervising radiologist ph...

Page 668: ...h levels of safety dependability and system performance Your GE Service Representative has an in depth knowledge of your Vivid q N ultrasound scanning system and can best provide competent efficient s...

Page 669: ...lso after corrective maintenance or as required by your facility s QA program Surface Probe Current Leakage Checks Also after corrective maintenance or as required by your facility s QA program Endoca...

Page 670: ...sions Equipment for loose or missing hardware The keyboard for defects Brakes for defective operation DANGER TO AVOID ELECTRICAL SHOCK HAZARD DO NOT REMOVE THE PANELS OR COVERS FROM THE MACHINE THIS S...

Page 671: ...ep Item Description 1 Ask Listen Ask the customer if they have any problems or questions about the equipment 2 Paperwork Note all probes and system options 3 Power up Turn the system power ON and veri...

Page 672: ...eck the basic system controls that affect this mode of operation 5 Applicable Software Optionsa a Some software may be considered as standard depending upon system model configuration Verify the basic...

Page 673: ...rify hardcopy output of the Color video page printer Clean heads and covers if necessary 4 DICOM Verify that DICOM is functioning properly Send an image to a DICOM device 5 InSite iLinq Verify that In...

Page 674: ...ION When performing Cleaning Procedures to prevent the risk of system damage always observe the following precautions Use only cleaning materials and solutions such as Isopropyl Alcohol IPA as recomme...

Page 675: ...es Wring out as much of the liquid as possible then wipe the LCD Display again Do not let any liquid drip into the computer Be sure to dry the LCD Display before closing the cover 3 Control Panel and...

Page 676: ...water Never allow liquid to flow into the keyboard Use a 70 30 mixture of isopropyl alcohol and water Staff users doctors Monitor display surface Weekly In event of contamination clean immediately wi...

Page 677: ...ect the Probe Holders for cracks or damage 7 SafeLock Cart Check all four SafeLock Cart wheels and castors for wear Check the brakes on each of the two front wheels Make sure that pressing the brake l...

Page 678: ...during scanning 13 Peripherals Check and clean the peripherals according to the manufacturer s directions To prevent EMI or system overheating dress the peripheral cables inside the peripheral cover 1...

Page 679: ...to clean the probe NOTE For detailed information on handling endocavity probes refer to the appropriate supplementary instructions for each probe WARNING WARNING Any evidence of wear on a probe indica...

Page 680: ...handling instructions user manual 10 5 4 Probe Cleaning 10 5 4 1 Basic Probe Cleaning NOTE For details on general probe cleaning refer to the information provided in the Vivid q N User Manual NOTE Fo...

Page 681: ...instructions to disinfect the probe including concentration and soaking time 10 minutes is a typical disinfecting period 4 Follow step 3 for a much longer duration to sterilize the probe 10 hours is a...

Page 682: ...ibly clean and properly disinfected The purpose of the regulation is to protect employees in the transportation industry as well as the persons who will receive and or open the package NOTE The US Dep...

Page 683: ...INSPECTIONS CAUTION Compare all safety test results with safety test results of previously performed safety tests e g last year etc in event of unexplainable abrupt changes of safety test results cons...

Page 684: ...enclosed in plastic parts only and therefore does not have any accessible metal parts when the scanner is not mounted on the SafeLock Cart it is not necessary to perform the following safety tests i...

Page 685: ...tion Open Ground Reverse Polarity Open Neutral Mains Applieda a Mains Applied is the Sink Leakage Test In this test mains supply voltage is supplied to the part or equipment to determine the amount of...

Page 686: ...ster can detect the condition in which the Neutral grounded supply conductor and the Grounding protective earth conductor have been reversed If later tests indicate high current leakages this should b...

Page 687: ...s to the tested AC wall outlet cable side Ground pin 2 Using the other Ohmmeter probe touch the exposed metal part of the SafeLock Cart 3 Set the meter Function switch to the Resistance position 4 Mea...

Page 688: ...st reading of current When using the Microguard or a similar test instrument its power plug may be inserted into the wall outlet and the equipment under test be plugged into the receptacle on the pane...

Page 689: ...s than the values shown in Table 10 13 Record all data Table 10 16 Typical Data Sheet for Chassis Source Current Leakage Test Unit Power Tester Polarity Switch Tester Neutral or Ground Switch Test 1 P...

Page 690: ...ch as the lead switch should be operated to find the worst case condition NOTE Electrical leakage testing may be accomplished with any calibrated Electrical Safety Analyzer tool compliant with AAMI ES...

Page 691: ...Lead Sink Leakage Isolation Test NOTE Refer to the procedure in the IEC 60601 1 NOTE Electrical leakage testing may be accomplished with any calibrated Electrical Safety Analyzer tool compliant with...

Page 692: ...UND CLOSED Patient Lead to Ground Current Leakage Test and Patient Lead to Lead Current Leakage Test 115V 10uA 10uA 220 240V 500uA 10uA Table 10 18 Maximum Allowance Limit for ECG Lead Isolation Sink...

Page 693: ...th the Ground OPEN and CLOSED with power line polarity Normal and Reversed and with the unit OFF and ON For each combination the probe must be active to find the worst case condition NOTE Each probe w...

Page 694: ...r 4 Set the meter s FUNCTION switch to EXTERNAL position 5 Connect the probe for test with the connector of the console 6 Add the saline probe and the imaging area of the probe into the saline bath 7...

Page 695: ...switch the Polarity and the status of Neutral Be sure to turn OFF power to the unit before switching them using the POLARITY switch and or the NEUTRAL switch Failure to comply with this warning may c...

Page 696: ...NOTE Each probe will have some amount of leakage depending on its design Small variations in probe current leakages are normal from probe to probe Other variations will result from differences in lin...

Page 697: ......

Page 698: ...2013 and 2015 General Electric Company GE Vingmed Ultrasound AS P O Box 141 N 3191 HORTEN NORWAY www gehealthcare com...

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