Fujitsu SPARC Enterprise T5120 Product Notes Download Page 8

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viii

SPARC Enterprise T5120 and T5220 Servers Product Notes • April 2010

The

showfaults

Command Shows the Motherboard as Faulty Instead of the

DIMM (CR 6582853)

The

uadmin

and

reboot

Commands Read Old Bootmode Settings (CR

6585340)

100

Domain ETM and LDC Deadlock When Transmit Queue Full (CR 6594506)

101

Spurious PIU Errors (CR 6598381)

104

Diagnostic Routine That Runs at Startup (IBIST) Might Accidentally

Disconnect the MCU (CR 6618773)

105

MCU Might Be Disconnected in DIMM Module Failure (CR 6656116)

106

When the

showenvironment

Command is Executed in a Sixteen-Disk

Capable Server, Even Though the Hard Disk is Mounted in Slot #8, "NOT
PRESENT" is Output. (CR 6772707)

107

For DC Input Power Models, the Output From the

showpower -v

Command

May Differ Between /SYS/PS0 And /SYS/PS1 (CR 6802433)

109

In the Output From the

prtdiag

Command, Warnings May Be Displayed (CR

6821325)

110

During the Power-On Self-Test, the Diagnostic Process May Terminate

Halfway (CR 6835860)

111

On the DC Input Power Model, the "Environmental Status" and Some Part of

the "FRU Status" Information Is Not Displayed (CR 6853843)

112

When the Service Processor Is Initialized, ILOM May Fails to Start With an

Error Message Displayed (CR 6856163)

113

After the SCC Module Replacement, a Connection to the ILOM Network May

Fail (CR 6857271)

115

Solaris OS Issues

116

Servers Might Experience Panics Generated From the PCIe Root Complex (CR

6555956)

120

Information Missing From

prtpicl

and

prtdiag

Commands (CR

6586624)

121

Booting the Solaris OS From an External USB DVD-ROM Drive Could Cause

-v

Command Has Formatting Issues (CR 6587389)

123

PSH Events Are no Longer Transported (CR 6594506)

124

Summary of Contents for SPARC Enterprise T5120

Page 1: ...SPARC Enterprise T5120 and T5220 Servers Product Notes Manual Code C120 E458 09EN Part No 875 4189 19 April 2010 Revision A ...

Page 2: ...ies Fujitsu and the Fujitsu logo are registered trademarks of Fujitsu Limited All SPARC trademarks are used under license and are registered trademarks of SPARC International Inc in the U S and other countries Products bearing SPARC trademarks are based upon architecture developed by Sun Microsystems Inc SPARC64 is a trademark of SPARC International Inc used under license by Fujitsu Microelectroni...

Page 3: ...About the SSD Use on the 16 Disk Backplane Model 3 Updating LSI 1068e Controller Firmware to Support SSDs 4 Support for RAID Function 4 Support for Windows 7 and Internet Explorer 8 5 New Information About Known Issues 5 Hardware and Mechanical Issues 6 False Intermittent SATA Errors Seen on Sun SPARC Enterprise T5120 and T5220 Servers CR 6880299 6 Firmware ILOM POST and SP Issues 7 2 Important In...

Page 4: ...ry Patch Information 16 Mandatory Patches for the Solaris 10 8 07 OS 16 Mandatory Patches for the Solaris 10 5 08 OS 16 Mandatory Patches for the Solaris 10 10 08 OS 17 Mandatory Patches for the Solaris 10 5 09 OS 17 To Download Patches 17 Patches for Option Cards 17 Installing the Fujitsu 4Gbps Fibre Channel card 18 General Functionality Issues and Limitations 18 Cryptographic Function 18 Cable M...

Page 5: ...ed as a Failure CR 6636098 42 After a Host Power On Instruction is Executed from ILOM the POST May Not Start and Processing May Not Go to OS Boot Processing or the ok Prompt CR 6752910 43 For DC Input Power Models PS0 AC_POK Is Displayed CR 6815369 44 According to the IPMI PET Warning and SNMP Trap Warning Settings in the Warning Rule Settings Warning Message Creation may not be Possible Depending...

Page 6: ...wer Cords From the Server 64 Erroneous Description in the Section Removing the Air Duct on page 101 65 Erroneous Description in Fan Module Configurations for SPARC Enterprise T5220 Servers 8 and 16 Disk Capable 66 Unnecessary Procedure in Install the Hard Drive Cage 66 Incorrect FRU Name is Specified in the TABLE Motherboard Components SPARC Enterprise T5120 Servers 66 Incorrect FRU Name is Specif...

Page 7: ...1 Notes on ILOM Information Stored on the SCC 71 A Fixed Issues 73 Hardware and Mechanical Issues 73 L2 Cache Errors Might Generate an Erroneous Memory Fault CR 6592272 74 Ethernet Interface Related Issues 75 Using modunload While the nxge Port Is Running Could Cause a System Panic CR 6551509 76 To Unplumb the Interfaces Prior to Unloading the Driver 77 Jumbo Frames Throughput of nxge Drops to 30 ...

Page 8: ...ay Differ Between SYS PS0 And SYS PS1 CR 6802433 109 In the Output From the prtdiag Command Warnings May Be Displayed CR 6821325 110 During the Power On Self Test the Diagnostic Process May Terminate Halfway CR 6835860 111 On the DC Input Power Model the Environmental Status and Some Part of the FRU Status Information Is Not Displayed CR 6853843 112 When the Service Processor Is Initialized ILOM M...

Page 9: ...Contents ix Boot Drive May Report drive type unknown for Solaris format Command CR 6886514 125 LDoms Related Issues 134 ...

Page 10: ...x SPARC Enterprise T5120 and T5220 Servers Product Notes April 2010 ...

Page 11: ...nterprise T5120 and T5220 Servers Technical Support If you have any technical questions or issues that are not addressed in the SPARC Enterprise T5120 or T5220 servers documentation contact a sales representative or a certified service engineer Downloading Documentation Instructions for installing administering and using your servers are provided in the SPARC Enterprise T5120 and T5220 servers doc...

Page 12: ...e T5120 and T5220 documentation sets Fujitsu Welcomes Your Comments If you have any comments or requests regarding this document or if you find any unclear statements in the document please state your points specifically on the form at the following URL For Users in U S A Canada and Mexico http www computers us fujitsu com www support_servers shtml su pport servers For Users in Other Countries SPA...

Page 13: ...mation About Known Issues on page 5 This section describes technical issues that were identified after the previous edition was published Information that was documented in the previous edition of this document is provided in the following locations Chapter 2 contains important information about the T5120 and T5220 servers Chapter 3 describes technical issues Chapter 4 describes documentation issu...

Page 14: ...h have a maximum of 8 HDDs T5220 server Up to 7 SSDs can be installed in the servers which have a maximum of 8 HDDs Up to 8 SSDs can be installed in the servers which have a maximum of 16 HDDs For additional information on the SSDs refer to the 32 GByte 2 5 inch SATA Enterprise Solid State Drive Guide For instructions on installation and removal of SSDs see the Hot Plugging a Hard Drive described ...

Page 15: ... drive unit has been mounted Confirm whether a USB SATA DVD drive unit is mounted on your server by using either of the following methods Confirm that the SATA DVD mark appears on the front side of the DVD drive Confirm that specific part numbers are displayed in the output for the following ILOM ALOM commands Confirm by using ILOM command Confirm whether either of the following part numbers is di...

Page 16: ...and the points of concern 1 Support conditions 2 Points of concern When using the RAID function Make backup copies of important data and programs periodically In some failures rebuild of RAID and the data restore from the backup media may become necessary To ensure data integrity in time of unexpected power failure we recommend the use of UPS If you require higher availability such as the controll...

Page 17: ...enance while the system is running is not available In some cases RAID controller cannot conclude the disk is completely in failure and system slowdown may occur To do maintenance in this status it becomes necessary to rebuild the RAID 1 and to restore the data from the backup media Notes on the raidctl command Do not use the following options of the raidctl command which are not supported raidctl...

Page 18: ...0 configuration the failed disk cannot be identified Do not use RAID 0 n a After the build and the deletion of RAID 1 disk device may not be recognized correctly It becomes recognized correctly after the server reboot 6823163 In servers with 8 and 16 disk backplanes the 32GB SATA SSD drive may not install in some drive bay slots 1 Loosen all the screws on the backplane 2 Install SSDs in the corner...

Page 19: ... ID e1f 06 29 2009 23 53 39 Power Unit SYS VPS Upper Critical going high reading 1480 90 threshold 1215 40 Watts And when the power consumption value SYS VPS value has come back to under the threshold it may display an abnormal value Abnormal value display example 4369 Mon Jun 29 23 54 28 2009 IPMI Log minor ID e20 06 29 2009 23 54 28 Power Unit SYS VPS Upper Critical going low reading 0 threshold...

Page 20: ...8 SPARC Enterprise T5120 and T5220 Servers Product Notes April 2010 ...

Page 21: ...Solaris OS and Firmware Requirements for Certain Features on page 11 Preinstalled Software on page 12 Mandatory Patch Information on page 16 General Functionality Issues and Limitations on page 18 Processor Identification on page 19 Notes on the Use of 200V Power Supply on page 20 Notes on DVD Drive and Discs See the Notes on DVD Drive and Discs in SPARC Enterprise on the website below before usin...

Page 22: ...reinstalled at the factory See Preinstalled Software on page 12 for more information on this additional preinstalled software Note Some optional features require certain versions of the OS and System Firmware See Solaris OS and Firmware Requirements for Certain Features on page 11 Note When installing the Solaris 10 8 07 OS or Solaris 10 5 08 OS on a server equipped with a USB SATA DVD drive see N...

Page 23: ...tures Feature Minimum Firmware Version Minimum OS Version Mixed memory configurations When installing the following optional FB DIMMs into servers running with system firmware older than 7 1 6 d you need to update the firmware to 7 1 6 d or later Optional FB DIMMs SESX2A2_ 1GBx2 or SESX2B2_ 2GBx2 Make sure that all FB DIMMs in the server have the same capacity For details contact your service engi...

Page 24: ...oftware TABLE 2 3 that is ready to use TABLE 2 3 Preinstalled Software Software Location Function Solaris 10 5 09 OS The root partition is installed on Slice 0 The core OS is on Slice 3 serving as a Live Upgrade alternate boot environment ABE Operating system and alternate boot environment See Solaris 10 OS and Solaris Live Upgrade on page 13 CMT Tools 1 0 opt SUNWspro extra bin Sun Studio Develop...

Page 25: ... obtain the full media kit for this Solaris release and install software from the included discs Order the appropriate media kit for the version preinstalled on your system Your server is configured with a liveupgrade partition on Slice 3 that contains a duplicate of the Solaris OS core only The liveupgrade partition is known as an alternate boot environment ABE This technology enables the Solaris...

Page 26: ...es and manages logical domains and maps logical domains to physical resources Note The LDoms MIB must be configured before you can use it A README file with configuration instructions is located in the LDoms MIB installation directory opt ldoms_mib For more information on LDoms go to http www fujitsu com global services computing server sparcent erprise products software ldoms Supported Sun Explor...

Page 27: ... and T5220 Servers 15 Sun Studio C C Fortran Compilers and Tools Sun Studio delivers high performance by optimizing C C and Fortran compilers for the Solaris OS on multicore systems For an overview and documentation go to http developers sun com sunstudio index jsp ...

Page 28: ...he mandatory patch that is needed for servers running the Solaris 10 8 07 OS This patch was installed along with the OS at the factory If you reinstall the server with the Solaris 10 8 07 OS you must reinstall this patch To determine if a patch is present see To Download Patches on page 17 Mandatory Patches for the Solaris 10 5 08 OS There are no mandatory patches for the Solaris 10 5 08 OS at thi...

Page 29: ...r system has the proper patches already installed and no further action is required For example if patch 127127 11 or later is installed your system has the required version of this patch If you do not see patch information listed for the queried patch or if the dash extension precedes the required version go to Step 2 For example if 127127 09 is displayed you must download and install the patch T...

Page 30: ...is section describes general issues known to exist at this release of the SPARC Enterprise T5120 and T5220 servers Cryptographic Function The IPsec capability of the on chip cryptographic accelerator in the UltraSPARC T2 multicore processor is a mechanism that cannot be used unless the IPsec activation package has been installed As the IPsec activation package is presently not supported by Fujitsu...

Page 31: ...r Identification Processor IDs might not start at 0 and might not be contiguous Different platforms and platforms of the same model might have different processor IDs for identical configurations For example on UltraSPARC T1 CPU based platforms the processor IDs start with processor ID 0 but other platforms including those based on the UltraSPARC T2 CPU might not have a processor ID 0 The Solaris ...

Page 32: ...ue integer values in the domain where the software is running The integer value fits in the type processorid_t Also refer to the p_online 2 man page Notes on the Use of 200V Power Supply For the servers that have the B type plug confirm that a 15A overcurrent protection device is available outside the server If one is not available prepare an external 15A overcurrent protection that can be achieve...

Page 33: ...cal Issues on page 22 Ethernet Interface Related Issues on page 25 Firmware ILOM POST and SP Issues on page 27 Solaris OS Issues on page 52 LDoms Related Issues on page 58 Note For the issues already fixed in the latest version of Solaris OS or System Firmware see Appendix A For the latest version to be supported see Supported Versions of the OS and Firmware on page 10 ...

Page 34: ...nfigurations error messages might not be displayed on the console or in the log files If you encounter failed disks in RAID 0 or RAID 1 configurations and you see the following scenario the disk drive should be replaced The Fault LED is lit on a disk drive that is part of a RAID0 or RAID1 volume The error condition can be displayed remotely by running the showenvironment command on the service pro...

Page 35: ...time After the patch has been applied the XVR 300 can be used as the console as soon as the OBP variable is changed 6706976 At write to CD DVD media there may be cases where the writing speed may not reach the maximum speed supported by the CD DVD drive Even if the maximum operation is not reached there are no problems in the processing for writing to the CD DVD media Use the media as is 6840287 W...

Page 36: ...The drawing showing the cable management arm being rotated represents the wrong server model It should show the SPARC Enterprise T5220 server Note This error appears on the service labels for SPARC Enterprise T5220 servers n a The Fan Module Configuration portion of the service label is wrong It should show fan modules in location FANBD1 FM1 Note This error appears on the service labels for SPARC ...

Page 37: ...nd working again before the firmware gets control the error is a problem in firmware handling the leftover status For an example of the error see Temporary PCIe Link Failure During Boot Causes a Fatal Error Later CR 6553515 on page 25 If the system fails to boot because of this problem try booting again 6606950 There is an important etc system setting for 10 Gb Ethernet performance Note The preins...

Page 38: ...it does the same setting The following setting is also available on e1000g driver Auto negotiation off speed 100Mbps Duplex Full But we suggest Auto negotiation be set to on because this problem frequently occurs when users who set Auto negotiation off to e1000g forget to set Auto negotiation off to link partner PSTATE 16 AG 0 IE 1 PRIV 1 AM 0 PEF 1 RED 0 MM 0 TLE 0 CLE 0 MG 0 IG 0 ASI 20 CCR 8 XC...

Page 39: ...ltraSPARC T2 CPU does not properly train the PCIe interface For workaround procedures see Problem When the PCIe Link Fails to Train as x8 CR 6556505 on page 38 6568750 Scripts that log into the SP might timeout after 60 seconds If this error occurs the following error message is displayed Logging out after 60 seconds Note This error is not seen during normal login only when logging in with a scrip...

Page 40: ...P configuration variable sc_backupuserdata is set to false the following user configuration values are not backed up to the socketed EEPROM if_emailalerts mgt_mailhost mgt_mailalert sc_customerinfo sc_powerondelay sc_powerstatememory sc_backupuserdata Manually copy the user settings before replacing the motherboard in a motherboard swap scenario After the swap is complete manually set the user par...

Page 41: ...plies are operating the server will remain powered on during and after erroneous faults 6614568 In ILOM mode though you send the break request to OS you cannot obtain the ok prompt set HOST send_break_action break Set send_break_action to break At this time the following message appears on the OS console but none of the options can obtain the ok prompt Debugging requested hardware watchdog suspend...

Page 42: ...ved when the SCC module is moved to a replacement motherboard Host ID Mac addresses All other variable values will become default values Keep a record of any firmware variables that are modified In the event that the motherboard is replaced use your record of customized variables to manually modify the firmware variables on the new motherboard 6636098 If a built in fan is erroneously detected as a...

Page 43: ... all o table 2 Log in to the ALOM CMT compatibility shell execute the following command and save the displayed results sc showsc 6762635 One of the following messages may be output while a POST self diagnostics test is in progress and POST processing may not be completed Also a transition to OpenBoot PROM OBP may occur Message examples Fault Sensor VMEML_POK at SYS MB deasserted Fault Sensor VCORE...

Page 44: ...726663 In ILOM mode or through access to the ILOM Web it may be possible to change the system time when the system is powered on In ILOM mode be sure not to change the properties displayed below at power on so as not to change the system time directly or enable NTP services show SP clock SP clock Targets Properties datetime Wed Dec 3 06 22 48 2008 usentpserver disabled Commands cd set show n a The...

Page 45: ...d with the v option doesn t display the details of the execution result The v option exists to maintain compatibility with the earlier ALOM The v option specified doesn t affect the system firmware download and update The result shows no details and will be the same as the execution result without the option None 6823561 In the back up and restore functions of ILOM settings you cannot set https to...

Page 46: ...he system and can be safely ignored 6835854 6779753 In case that the NET MGT port of ILOM has not been connected with the LAN cable and the network gateway is not set the ILOM network configuration cannot be set For the output example see The ILOM Network Configuration Cannot Be Set CR 6835854 6779753 on page 47 None Connect the LAN cable to the NET MGT port of ILOM and then set the network config...

Page 47: ...plays the status of relevant LED being ON however this event itself is an issue absolutely limited to the LED display and does not have an effect on the system None When this event occurred perform the ILOM reset operation If not recovered shut down the system and then remove and insert the power cord ILOM reset operation example Log in to ILOM and execute the following command In case of ILOM com...

Page 48: ... the following authentication error message may be displayed even if ActiveDirectory is set to disabled state disabled sc ActDir critical ActDir authentication status auth ERROR If ActiveDirectory is set to disabled ignore the message 6837115 On the ILOM Web interface when you change the Alert Management settings from Level minor and Type IPMI PET to Type SNMP Trap the level setting changes to dis...

Page 49: ... Close Session object session type value shell success None Perform the ILOM reset operation If not recovered shut down the system and then remove and insert the power cord ILOM reset operation example Log in to ILOM and execute the following command In case of ILOM command mode reset SP Are you sure you want to reset SP y n y In case of ALOM CMT compatible shell sc resetsc Are you sure you want t...

Page 50: ...ror or fault is reported it is easy to identify because no PCIe I O devices will be available to the system If you power on the system or reset the domain and try and boot from a disk or network device and you get an error similar to the following 1 At the ok prompt issue the show devs command 2 Check the output to for PCIe devices If no PCIe devices are displayed the server has encountered this p...

Page 51: ...r ldmd you might see warning or error messages concerning communication failures In this case the channel can be brought back up by restarting the affected service or application If the channel is the one used by fmd there are no warning or error messages fmd will not receive ereports and diagnosis of the errors does not occur If the channel is the one used by the Solaris OS to communicate with th...

Page 52: ...reset SP command Linux version 2 4 22 kbellew sanpen rh4 0 gcc version 3 3 4 2 Wed Jul 18 19 25 18 PDT 2007 r21410 Loading modules fpga Warning loading lib modules 2 4 22 misc fpga fpga o will taint the kernel non GPL license Proprietary See http www tux org lkml export tainted for information about tainted modules Module fpga loaded with warnings fpga_flash Warning loading lib modules 2 4 22 misc...

Page 53: ...ages EXT3 fs warning maximal mount count reached running e2fsck is recommended EXT3 FS 2 4 0 9 19 19 August 2002 on tffs 100 1 internal journal EXT3 fs mounted filesystem with ordered data mode kjournald starting Commit interval 5 seconds EXT3 fs warning maximal mount count reached running e2fsck is recommended ipt_recent v0 3 1 http snowman net projects ipt_recent arp_tables C 2002 802 1Q VLAN Su...

Page 54: ...m correctly When the actual faulty in a built in fan is detected the following sample message is displayed Otherwise a built in fan is erroneously detected as a failure and the message below is not displayed Workaround Since these messages do not have an effect on your system behavior ignore these messages For the Enhanced Support Facility this problem is also resolved by applying the Enhanced Sup...

Page 55: ...haracter restores the ILOM prompt The result of the Domain Status may vary No power on log item has been recorded in the event log showplatform command and showlogs command domain status reference example start SYS start SP console Are you sure you want to start SP console y n y Serial console started To stop type sc poweron sc console Enter to return to ALOM sc showplatform SUNW SPARC Enterprise ...

Page 56: ...9 12 50 47 Chassis major Host has been powered on Sep 29 12 54 35 Chassis major Host is running Sep 29 12 54 51 Chassis critical Host has been powered off There is no Host has been powered on log entry after this sc IPMI minor ID 1cec 02 06 2009 04 00 26 Power Supply PS0 AC_POK State Deasserted IPMI minor ID 1ced 02 06 2009 04 00 26 Power Supply PS0 DC_POK State Deasserted IPMI minor ID 1cee 02 06...

Page 57: ... action or SYS MB component name Disabled by user critical is reported with an IPMI PET warning when a component is disabled by the set SYS component name component_state disabled command or disablecomponent command respectively Host has been powered on major is not reported with an IPMI PET warning or SNMP trap warning when the power to the host is turned on SYS MB FT has exceeded low non recover...

Page 58: ...of SYS by alom succeeded Performing reset on the system Enter to return to ALOM SPARC Enterprise T5220 No Keyboard Copyright 2009 Sun Microsystems Inc All rights reserved OpenBoot 4 30 2 build_06 PROTOTYPE BUILD 2048 MB memory available Serial XXXXXXX Ethernet address XX XX XX XX XX XX Host ID XXXXXXX host1 console login Chassis critical Host has been reset SPARC Enterprise T5220 No Keyboard Copyr...

Page 59: ...work pendingipdiscovery static Set pendingipdiscovery to static set SP network pendingipaddress 192 9 200 33 Set pendingipaddress to 192 9 200 33 set SP network pendingipnetmask 255 255 255 0 Set pendingipnetmask to 255 255 255 0 set SP network commitpending true set Unable to get network management property show SP network d properties SP network Properties commitpending Cannot show property dhcp...

Page 60: ...istered when the showfaults ALOM CMT compatibility command is used for status confirmation However POST will still end normally in this case Workaround None If this problem occurs use the resetsc ALOM CMT compatibility command to clear the log and reset the LED display sc showfaults v Last POST Run Sun Apr 20 17 53 36 2008 Post Status Passed all devices ID Time FRU Class Fault 1 Apr 19 06 41 14 SY...

Page 61: ...in this order After the Power Cord Removal Insert an Error Message May Appear during the POST After you remove insert the power cord and while POST is running the SYS XXXXX prom is unreadable or corrupted message may appear and stop at ok prompt Message example 2008 04 29 17 10 35 407 0 0 0 2008 04 29 17 10 57 749 0 0 0 End Block Mem Test 2008 04 29 17 10 57 757 0 0 0 INFO 2008 04 29 17 10 57 766 ...

Page 62: ... 0 0 0 VBSC setting verbosity level 2 0 0 0 Basic Memory Tests Done 0 0 0 Test Memory Done 0 0 0 Setup POST Mailbox Done 0 0 0 Master CPU Tests Basic Done 0 0 0 Init MMU Fault critical SP detected fault at time Mon Jan 18 08 45 10 2010 SYS PADCRD prom is unreadable or corrupted 0 0 0 NCU Setup and PIU link train Done 0 0 0 L2 Tests Done 0 0 0 Extended CPU Tests Done 0 0 0 Scrub Memory Done 0 0 0 S...

Page 63: ...poweroff y In case of ILOM mode stop script SYS 2 Wait for 180 or more seconds 3 Remove the power cord 4 Wait for 180 or more seconds 5 Insert the power cord Workaround Take 180 or more seconds for each of the intervals between the system power off and the power cord removal and between the removal and insertion of the power cord ...

Page 64: ...system The amount of I O required may be generated through a number of ways memory shortage heavy use of tmp etc Set the following to etc system and then reboot the Solaris OS set maxfastscan 0x2000 6564180 The Solaris OS locator command does not work on this server Instead use either the ILOM or ALOM CMT compatibility locator command as follows From the ILOM CLI show SYS LOCATE show SYS LOCATE va...

Page 65: ...aidctl h command and the raidctl man page display some unsupported features The SPARC Enterprise T5120 and T5220 servers currently only support RAID 0 and RAID 1 for the o board SAS disk controller The raidctl utility can be used to create and delete RAID 0 RAID 1 volumes Refer to the SPARC Enterprise T5120 and T5220 Servers Administration Guide for supported RAID information 6617544 The prtdiag c...

Page 66: ... shipped after September 2009 the USB SATA DVD drive unit has been mounted Confirm whether a USB SATA DVD drive unit is mounted on your server by using either of the following methods Confirm that the SATA DVD mark appears on the front side of the DVD drive Confirm that specific part numbers are displayed in the output for the following ILOM ALOM commands Confirm by using ILOM command Confirm whet...

Page 67: ... mode ALOM mode 3 Collect the ILOM data Tx000 In ILOM 3 0 or later In the Integrated Lights Out Manager ILOM 3 0 Concepts Guide refer to the Collect SP Data to Diagnose System Problems section to collect the SP data information In ILOM 2 x or earlier Collect the ILOM and ALOM data and supply it to service engineers along with the Sun Explorer output a Collect the following data on ILOM opt SUNWexp...

Page 68: ...wplatform v showsc showsc version v showusers c Reset ILOM Notes on Installing Solaris 10 8 07 OS and Solaris 10 5 08 OS USB SATA DVD drive is not supported for the Solaris 10 8 07 OS and Solaris 10 5 08 OS To install Solaris 10 8 07 OS or Solaris 10 5 08 OS on a server equipped with a USB SATA DVD drive install the OS from the install server and apply the mandatory patches the latest periodic PTF...

Page 69: ...ntenance apply the latest periodic PTF and the latest recommended security patches To apply the minimum mandatory patches only apply the patches in the following order In case of Solaris 10 8 07 OS In case of Solaris 10 5 08 OS There are no mandatory patches 4 Restart the OS mkdir p export home dvd cd cdmnt Solaris_10 Tools setup_install_server export home dvd share grep export home dvd share F nf...

Page 70: ...368 In Logical Domains 1 0 1 software there are a few cases where variable updates do not persist For more information refer to the Logical Domains LDoms 1 0 1 Release Notes 6597815 XAUI and CPU resources added after initial LDoms Setup are not available to LDoms Manager When you add CPU or XAUI resources to a server configured to use logical domains you must revert to the factory default configur...

Page 71: ...ted Lights Out Manager 2 0 User s Guide on page 67 Integrated Lights Out Manager 2 0 Supplement for the SPARC Enterprise T5120 and T5220 Servers on page 68 Integrated Lights Out Manager ILOM 3 0 CLI Procedures Guide on page 69 Integrated Lights Out Manager ILOM 3 0 Web Interface Procedures Guide on page 70 Integrated Lights Out Manager ILOM 3 0 Supplement for SPARC Enterprise T5120 and T5220 Serve...

Page 72: ...intenance This section shows the minimum clearance for service access premised on the standard maintenance work of our company If this minimum clearance cannot be secured contact our field engineer No stepladder is required if this server is installed at the 20U level or lower A stepladder is required if it is installed at the 21U level or higher FIGURE 1 shows the minimum clearance for service ac...

Page 73: ...e server is installed at a level between 21U and 40U 1 1 Judged based on the level of the equipment top Rear side clearance for service access Equipment rack Front side clearance for service access 800mm 1050mm 1300mm 800mm 1400mm 700mm 1400mm ...

Page 74: ...tion Specifications 8 core 1 6 GHz processor with sixteen 4 GB FBDIMMs 4 HDDs 3 PCIe I O cards Incorrect Value AC Input Correct Value AC Input Incorrect Value DC Input Correct Value DC Input Peak input power running SpecJBB 615 3 W 624 3W 574 7 W 583 1W Maximum Server Configuration Specifications 8 core 1 6 GHz processor with sixteen 4 GB FBDIMMs 8HDDs 6 PCIe I O cards Incorrect Value AC Input Cor...

Page 75: ...rrect Value AC Input Incorrect Value DC Input Correct Value DC Input Idle input power 187 0 W 179 0 W 174 7 W 167 2 W Minimum Server Configuration Specifications 4 core 1 2 GHz processor with four 1 GB FBDIMMs no HDDs no PCIe I O cards Incorrect Value AC Input Correct Value AC Input Incorrect Value DC Input Correct Value DC Input Idle input power 187 0 W 179 0 W 174 7 W 167 2 W Minimum Server Conf...

Page 76: ... secure Workaround When installing a newly arrived server that has preinstalled PCIe and or XAUI cards open it and verify that the cards and their risers are securely seated Also verify that the internal cables are correctly routed and securely connected Refer to the SPARC Enterprise T5120 and T5220 Servers Service Manual for information about the PCIe XAUI cards and their risers as well as inform...

Page 77: ...ct on page 101 The following description in the section Removing the Air Duct on page 101 is incorrect 3 SPARC Enterprise T5120 server 8 drive capable Disconnect and stow the hard drive data cable d Route the hard drive data cable over the fan module and along the air duct e Plug the data cable into J6401 on the motherboard The correct information is as follows 3 SPARC Enterprise T5120 server 8 HD...

Page 78: ...ll the Hard Drive Cage The following procedure in Install the Hard Drive Cage is unnecessary and can be ignored 3 SPARC Enterprise T5120 server 8 disk capable Remove fan FM1 Incorrect FRU Name is Specified in the TABLE Motherboard Components SPARC Enterprise T5120 Servers The FRU Name of SYS MB SC SCC_NVRAM should be SYS MB SCC_NVRAM TABLE SPARC Enterprise T5220 8 Hard Drive Capable Fan Module Loc...

Page 79: ...e The device tree of the DVD drive indicated on page 39 is not supported for the servers shipped after September 2009 The correct tree is as follows For the servers shipped after September 2009 pci 0 pci 0 pci 1 pci 0 pci 1 pci 0 usb 0 2 hub 4 device 4 storage 0 disk Integrated Lights Out Manager 2 0 User s Guide Incorrect ILOM Command Related to IP Address Assignment The ILOM commands indicated o...

Page 80: ...sername authenticationpassword password Integrated Lights Out Manager 2 0 Supplement for the SPARC Enterprise T5120 and T5220 Servers Points of Concern about the Connection of ILOM CR 6806789 On the SPARC Enterprise T5120 and T5220 servers ILOM supports a maximum of 5 active sessions including serial Secure Shell SSH and web interface sessions About ALOM CMT Shell Command This manual focuses on th...

Page 81: ... dns The default value for SP clients dns indicated on page 29 and page 144 is incorrect The correct value is enabled Variable Option Description URI Any valid target directory location Specifies the URI of the target directory The URI format is as follows protocol username password host directory Where protocol can be one of these transfer methods SFTP TFTP or FTP For example to store the snapsho...

Page 82: ...in the section Collect SP Data to Diagnose System Problems on page 79 includes incorrect information 3 Select the desired Data Set Normal Full or Custom Normal Specifies that ILOM operating system and hardware information is collected Full Specifies that all data is to be collected Selecting Full might reset the system Custom Allows you to choose one or more of the following data sets ILOM Data Ha...

Page 83: ...n ILOM Information Stored on the SCC When transferring the SCC to the replacement server keep the following note in mind Note If the ILOM versions are different between the failed server and the replacement server the settings on the SCC NVRAM will be ignored or overwritten If the ILOM versions are the same the settings will be retained ...

Page 84: ...72 SPARC Enterprise T5120 and T5220 Servers Product Notes April 2010 ...

Page 85: ... Issues on page 116 LDoms Related Issues on page 134 Hardware and Mechanical Issues TABLE A 1 lists the hardware and mechanical issues that have been fixed TABLE A 1 Fixed Hardware and Mechanical Issues CR Description Workaround 6592272 An uncorrectable L2 writeback error might generate a memory fault message SUN4V 8000 E2 to the console Note Fixed in the Solaris 10 5 08 OS and later and in the So...

Page 86: ...ault Note This issue only applies to fan failures in power supply 0 A fan failure in power supply 1 will generate a fault Note Fixed in System Firmware 7 0 9 or later To ensure continuous operation during a possible power supply fan fault ensure that both power supplies are connected to two separate power circuits SUNW MSG ID SUN4V 8000 E2 TYPE Fault VER 1 SEVERITY Critical EVENT TIME Wed Sep 5 18...

Page 87: ...ue 6554478 Receiving Jumbo Frames might drop the Ethernet interface to 30 Mbps due to packet dropping Note Fixed in the Solaris 10 5 08 OS and later and in the Solaris 10 8 07 OS with patch ID 127127 11 or later installed Set the MTU size to 8172 as described in Jumbo Frames Throughput of nxge Drops to 30 Mbps Due to Packet Dropping CR 6554478 on page 78 You can also upgrade the OS or install the ...

Page 88: ...s with frame sizes larger than 4076 Note Fixed in the Solaris 10 5 08 OS and later and in the Solaris 10 8 07 OS with patch ID 127127 11 or later installed Disable the use of Jumbo Frames but be aware that doing so impacts system performance You should only apply the workarounds if your server is experiencing this problem For details on this workaround see Server Might Panic in nxge_start When dup...

Page 89: ...nd out which nxge instances are plumbed active using the ifconfig command 2 Unplumb each active port each port named nxge plus an instance number for example nxge2 nxge3 Example ifconfig a lo0 flags 2001000849 UP LOOPBACK RUNNING MULTICAST IPv4 VIRTUAL mtu 8232 index 1 inet 127 0 0 1 netmask ff000000 bge0 flags 201000843 UP BROADCAST RUNNING MULTICAST IPv4 CoS mtu 1500 index 2 inet 129 153 54 82 n...

Page 90: ... file is in the platform sun4v kernel drv directory on sun4v systems and it is in the platform sun4u kernel drv directory on sun4u systems Maximum Transmission Unit MTU is set to a value larger than 8172 When Jumbo Frames are enabled the MTU size defaults to 9194 Note Refer to the Sun Quad GbE UTP x8 PCIe ExpressModule User s Guide the Sun Dual 10GbE XFP PCIe ExpressModule User s Guide the Sun x8 ...

Page 91: ...in the etc netmasks file using netmask FFFFFF00 as an example 4 Reboot the system In this example the nxge1 interface is automatically plumbed with IP address 99 99 9 1 MTU value 8172 and netmask ffffff00 5 Type ifconfig a to confirm the configuration If you want to set parameters permanently for other interfaces create etc hostname nxge0 etc hostname nxge2 and etc hostname nxge3 similarly and add...

Page 92: ... Solaris 10 8 07 you can fix this issue with patch ID 127127 11 or later If Jumbo Frames are enabled it is possible for the system to panic as a result of a NULL pointer reference This scenario is only possible when frame sizes are larger than 4076 Jumbo Frames with MTU 9194 do not experience this problem Workaround Disable Jumbo Frames or use a smaller MTU size as described in the following proce...

Page 93: ... to or smaller than 4076 using port1 as an example Note By following these steps the MTU values are permanent As an alternative you can run the command ifconfig nxgeX mtu 4076 where X is the instance number but the MTU value will change back to the default one after a reboot 1 Edit or create an etc hosts file and add the following line in it Where nxge port1 is the name you assign to the interface...

Page 94: ...stem Firmware 7 1 6 d or later If strand 0 of the first physical core is known to be good then it can be enabled by using the enablecomponent ALOM CMT compatibility command followed by power on reset of the system poweroff followed by poweron ALOM CMT compatibility commands If strand 0 of the first physical core is known to be bad there is no workaround The motherboard must be replaced You can als...

Page 95: ...irtual console If the control domain is set this way some console messages are sent to the graphics console and others are sent to the virtual console This situation results in incomplete information on both consoles In addition when the system is halted or a break is sent to the console control is passed to the virtual console which requires keyboard input over the virtual console As a result the...

Page 96: ...n the SP becoming unusable Note Fixed in System Firmware 7 1 6 d or later To see the entire consolehistory log use the v option If you need to recover from problems related to running the consolehistory command with more than 1000 lines reboot the SP You can also update the System Firmware to the latest version to avoid encountering this issue 6587919 The first time that show SYS is executed after...

Page 97: ...nt ILOM Supplement for SPARC Enterprise T5120 and T5220 Servers for details You can also update the System Firmware to the latest version to avoid encountering this issue 6593547 An erroneous watchdog reset error might occur If this error occurs the system will not complete the boot sequence You might see the following error in either the I O or the Control domain when attempting to boot and the b...

Page 98: ...m this operation You can also update the System Firmware to the latest version to avoid encountering this issue 6604305 During system initialization memory might not be detected and the following error is reported ERROR MB CMP0 BR3 CH0 D0 must be populated Rarely the probing of DIMMs fails due to ILOM simultaneously updating DIMM information When the DIMM probing fails the host either boots with a...

Page 99: ...appears and the process returns to the ok prompt Boot load failed The file just loaded does not appear to be executable 0 ok Note Fixed in System Firmware 7 0 9 or later When the process returned to the ok prompt reexecute the boot command to start the OS 6623454 Despite the change of SSH setting from Disable to Enable by using the SSH Server tab of BUI it is displayed as Disable Note Fixed in Sys...

Page 100: ...e processor speed is 1 4 GHz set sys_tick_freq 1415103392 6610861 6613564 The prompt and character sequence for dropping to the u boot state is inconsistent with previous platforms When the service processor is booting pressing a key during the 5 second interval while the prompt Hit any key to stop autoboot is displayed causes the service processor boot sequence to stop and a u boot prompt is disp...

Page 101: ...s 8 to 15 are hot replaced Note Fixed in System Firmware 7 2 2 e or later Instead of using the Ready to Remove LED use the execution result of the cfgadm l command If the status becomes unconfigured hot replacement is enabled Confirmation example cfgadm l c1 dsk c1t1d0 Ap_Id Type Receptacle Occupant Condition c1 dsk c1t1d0 disk connected unconfigured unknown 6772707 When the showenvironment comman...

Page 102: ... the ILOM reset or the power cable removal and insertion when you power on the server check the OBP environmental variable Especially in case the OBP environmental variable use nvramrc has been set to true it is necessary in advance of starting the OS to see the ok prompt and check that use nvramrc has been set to true and then execute the boot command Confirmation example 0 ok printenv use nvramr...

Page 103: ...the following event log might be repeatedly collected Sample output from the showlogs command IPMI minor ID 20a 03 11 2009 02 31 48 Current PS0 CUR_FAULT State Asserted IPMI minor ID 20b 03 11 2009 02 31 51 Temperature PS0 TEMP_FAULT State Asserted IPMI minor ID 20c 03 11 2009 02 31 54 Current PS0 CUR_FAULT State Deasserted IPMI minor ID 20d 03 11 2009 02 31 57 Temperature PS0 TEMP_FAULT State Dea...

Page 104: ...owered on If the service processor is reset while the system power is active the machine must be power cycled before the LDoms Manager can start properly Note Fixed in System Firmware 7 1 0 g or later 6613209 When moving the SCC chip from one system to another if the value of HOST diag trigger or diag_trigger has two values such as power on reset error reset the values are restored incorrectly fro...

Page 105: ...Administrator authority will be in effect If nothing is specified Operator authority will be in effect Integrated Lights Out Manager 2 0 Supplement userperm username c u a r Note Fixed in System Firmware 7 2 2 e or later None 6738989 The SNMP tab of the ILOM Web interface does not have an item for setting engineid Note Fixed in System Firmware 7 2 2 e or later Use the set SP services snmp engineid...

Page 106: ...ions can be avoided by following these guidelines Case 1 Do not remove an I O branch from the primary domain and then immediately add it back to the primary domain Case 2 Be certain to add the I O branches to the guest domains in numerical order Example 1 The primary domain is using pci 400 onboard disks USB DVD and slots PCIe0 and PCIe1 and you want to assign pci 500 pci 600 and pci 700 to three ...

Page 107: ...ble or desired you must disable the corresponding FB DIMMs on the other CMP memory modules corresponding memory branches to guarantee a contiguous memory configuration Type one of the following set SYS component component_state disabled sc disablecomponent asr key Type one of the following commands to display a list of enabled and disabled devices show components sc showcomponent For each FB DIMM ...

Page 108: ...up file Example of erroneously stored data entry property SP system_identifier property value SPARC Enterprise T5120 ILOM v3 0 3 20 e r46064 value entry Note Fixed in System Firmware 7 2 7 b or later None Delete the entry of SP system_identifier in the backup file 6835860 For SPARC Enterprise T5220 Server during the power on self test POST the ERROR POST timed out message may appear and the diagno...

Page 109: ...3 6857271 During SCC module replacement part of the data kept on the motherboard is inadvertently overwritten with new SCC module data This results in a connection failure to the ILOM network For details see After the SCC Module Replacement a Connection to the ILOM Network May Fail CR 6857271 on page 115 Note Fixed in System Firmware 7 2 7 b or later If only the SCC module fails replace the SCC mo...

Page 110: ...is sample output of sending a break to the Solaris host from the ALOM CMT compatibility CLI 1 Log into the host with the console command 2 Enter to return to the host prompt 3 Enter to escape to the SP ALOM CMT compatibility CLI The escape sequence is not echoed 4 Enter the break command 5 Enter to return to the SP ALOM CMT compatibility CLI The following is sample output of sending a break to the...

Page 111: ...IMM CR 6582853 This issue is resolved by updating the system firmware to 7 1 6 d or later In a system with DIMMs or PCIe adapters that have been faulted by PSH Predictive Self Healing diagnosis on the host the ALOM showfaults command displays the faulty FRU as the motherboard SYS MB instead of the DIMM or PCIe adapter This problem will occur for the following PSH Message IDs MSGID SUN4V 8000 E2 SU...

Page 112: ...ctive Self Healing Knowledge Articles located at http www sun com msg MSGID where MSGID is one of the PSH Message IDs listed in the bulleted list in this section and displayed by the ALOM showfaults command For faulty DIMMs refer to the DIMM label on the air duct or system cover to verify the DIMM location Once the faulty DIMM is replaced and the PSH fault has been cleared the entry in showfaults ...

Page 113: ...ode setting will not take effect Any subsequent change made by the setenv or eeprom command will now persist over resets at least until the next bootmode command followed by a power cycle Workaround Restart the control domain with a power on reset right after the bootmode command is executed and restart again after the control domain boots to either OpenBoot or Solaris The first power on reset wil...

Page 114: ...4 0x318184c6 0x1dfeda2137e PLATFORM SUNW SPARC Enterprise T5220 CSN HOSTNAME wgs48 100 SOURCE SunOS REV 5 10 Generic_Patch DESC Errors have been detected that require a reboot to ensure system integrity See http www sun com msg SUNOS 8000 0G for more information AUTO RESPONSE Solaris will attempt to save and diagnose the error telemetry IMPACT The system will sync files save a crash dump if needed...

Page 115: ...the service processor Once the SP is restarted and you are able to login as the admin which means all daemons are ready execute the following in the Solaris control domain to unload and load the etm sc resetsc y ALOM CMT compatibility CLI OR reset SP ILOM CLI fmadm unload etm fmadm load usr platform sun4v lib fm fmd plugins etm so ...

Page 116: ...d SUNW MSG ID FMD 8000 0W TYPE Defect VER 1 SEVERITY Minor EVENT TIME Mon Aug 27 10 07 33 EDT 2007 PLATFORM SUNW SPARC Enterprise T5220 CSN HOSTNAME xxxxxxx SOURCE fmd self diagnosis REV 1 0 EVENT ID dd9a4415 9be4 cb55 d061 8804b8009d3c fmdump eV u dd9a4415 9be4 cb55 d061 8804b8009d3c TIME CLASS Aug 27 2007 10 06 15 496599680 ereport fm ferg invalid nvlist version 0 class ereport fm ferg invalid e...

Page 117: ...0 MCU2 Failed IBIST disabled Fault critical SP detected fault at time Wed Dec 19 08 45 12 2007 SYS MB CMP0 MCU2 Forced fail IBIST Chassis major Dec 19 08 45 13 ERROR MB CMP0 MCU3 unused because MB CMP0 MCU2 is not configured Chassis major Dec 19 08 45 13 ERROR MB CMP0 L2_BANK4 MB CMP0 L2_BANK5 unused because MB CMP0 MCU2 is not configured Chassis major Dec 19 08 45 13 ERROR MB CMP0 L2_BANK6 MB CMP...

Page 118: ...un 4 06 11 23 2008 SYS MB CMP0 MCU2 Forced fail DRAM init Jun 04 06 11 24 Chassis major Jun 4 06 11 24 ERROR MB CMP0 MCU3 unused because MB CMP0 MCU2 is not configured Jun 04 06 11 24 Chassis major Jun 4 06 11 24 ERROR MB CMP0 L2_BANK4 MB CMP0 L2_BANK5 unused because MB CMP0 MCU2 is not configured Jun 04 06 11 24 Chassis major Jun 4 06 11 24 ERROR MB CMP0 L2_BANK6 MB CMP0 L2_BANK7 unused because M...

Page 119: ...ugh the hard disk is mounted in slot 8 NOT PRESENT is output For example Workaround The status can be confirmed from the ok prompt by using the probe scsi all command sc showenvironment Omitted System Disks Disk Status Service OK2RM SYS HDD0 OK OFF OFF SYS HDD1 OK OFF OFF SYS HDD2 OK OFF OFF SYS HDD3 OK OFF OFF SYS HDD4 OK OFF OFF SYS HDD5 OK OFF OFF SYS HDD6 OK OFF OFF SYS HDD7 OK OFF OFF SYS HDD...

Page 120: ...and T5220 Servers Product Notes April 2010 For example 0 ok probe scsi all pci 0 pci 0 pci 2 scsi 0 Omitted Target 8 Unit 0 Disk SEAGATE ST914602SSUN146G0603 286739329 Blocks 146 GB SASAddress 5000c5000b36a225 PhyNum 8 Omitted 0 ...

Page 121: ... between SYS PS0 and SYS PS1 The SYS PS1 value is correct Example of showpower v command execution This is incorrect The SYS PS0 value is correct Workaround None Ignore this issue because it is only a display error sc showpower v Power Supplies INPUT OUTPUT Power Power Supply Status W W SYS PS0 OK 172 8 123 8 SYS PS1 OK 153 6 133 3 Total Power 326 4 INPUT INPUT INPUT OUTPUT OUTPUT OUTPUT Volt Curr...

Page 122: ...ly units Workaround None Ignore this issue because it is only a display error Voltage sensors Location Sensor Status SYS MB CMP0 MR0 V_VMEM ok SYS MB CMP0 MR0 V_ 1V5_VDD ok SYS MB CMP1 MR1 V_VMEM ok SYS MB CMP1 MR1 V_ 1V5_VDD ok SYS MB V_ 3V3_STBY ok SYS MB V_ 3V3_MAIN ok SYS MB V_ 12V0_MAIN ok SYS MB V_VDDIO ok SYS MB V_VCOREL ok SYS MB V_VCORER ok SYS MB V_ 1V5_IO ok SYS MB V_VMEML ok SYS MB V_V...

Page 123: ...20 T5220 POST 4 30 2 build_06 PROTOTYPE BUILD 2009 03 19 08 25 export delivery delivery 4 30 4 30 2 build_06 post4 30 x Niagara huron integrated root 0 0 0 Copyright 2009 Sun Microsystems Inc All rights reserved 0 0 0 POST enabling CMP 0 threads ffffffff ffffffff 0 0 0 VBSC mode is 00000000 00000001 0 0 0 VBSC level is 00000000 00000001 0 0 0 VBSC selecting Normal mode MAX Testing 0 0 0 VBSC setti...

Page 124: ...input power model of SPARC Enterprise T5120 Server when you execute the prtdiag command of Solaris OS the Environmental Status and some part of the FRU Status information is not displayed Incomplete Data Output Example Workaround None From ILOM check the component information and the status of fan temperature power sensor and so on Environmental Status No data output FRU Status Location Name Statu...

Page 125: ... a result ILOM fails to start 1 Service processor initialization has the following meaning For ILOM set SP reset_to_defaults all or factory reset SP For ALOM CMT compatible shell sc setdefaults sc resetsc Example of failure Workaround Initialize the service processor with the LAN cable connected to the ILOM network port SUNSP BEL07482AU login root Password Waiting for daemons to initialize Timed o...

Page 126: ...he service processor can be initialized even without ILOM network settings If this problem occurs restore normal system operation by using the following procedure 1 Disconnect the power cable 2 Connect the LAN cable to the ILOM network port Verify that the ILOM network port is linked up 3 Connect the power cable ...

Page 127: ...s no set values Also the following type of log is output to the ILOM serial console window at the occurrence of the failure sccd fails to start at ILOM startup Example of output to ILOM serial console at failure occurrence Be sure to back up the service processor settings before replacing the SCC module Workaround If only the SCC module fails replace the SCC module together with the motherboard Af...

Page 128: ...r the OS panic the server may display the following message and stop at the ok prompt WARNING promif_ldom_setprop ds response timeout WARNING unable to store boot command for use on reboot Note Fixed in Solaris patch ID 127111 05 or later Set auto boot true or use the boot command to start the server manually 6536482 Currently cpummem does not diagnose the fbr fbu errors Note Fixed in Solaris patc...

Page 129: ...u are not running the Solaris 10 10 08 OS this issue is also resolved by installing patch ID 128304 03 or later 6566442 The prtdiag command output may be incorrect Information of memory is displayed as left aligned Though the CPU threads have been disabled the FRU Status shows All FRUs are enabled Information of a FAN replaced by hot swapping is not displayed Some of the memory configuration infor...

Page 130: ...ut difficult to read Note Fixed in the Solaris 10 5 08 OS and later and in the Solaris 10 8 07 OS with patch ID 127127 11 or later installed Use the showenvironment command from the ALOM CMT compatibility CLI as follows sc showenvironment For more details see The prtdiag v Command Has Formatting Issues CR 6587389 on page 123 You can also upgrade the OS or install the patch to avoid encountering th...

Page 131: ...the Solaris 10 8 07 OS with patch ID 127127 11 or later installed Update the OS to the latest version or install the mandatory patches to avoid encountering this issue in the future 6594506 After certain hardware error events it is possible that Solaris PSH events are no longer transported between the SP and the domain For examples see PSH Events Are no Longer Transported CR 6594506 on page 124 No...

Page 132: ...omif_ldom_setprop ds response timeout WARNING LDOMs Variable Update request failed NOTICE Unable to complete Domain Service protocol version handshake WARNING Unable to connect to Domain Service providers WARNING Unable to update LDOM Variable Note Fixed in Solaris patch ID 137111 01 or later These messages have no effect on your server Apply patch ID 137111 01 or later 6601028 The LEDs of TX data...

Page 133: ...SB will be disabled including the DVD drive Be aware that the service processor will generate a fault and turn on the fault LED If you need to enable the USB use the following commands Using the ILOM CLI Using the ALOM CMT compatibility CLI Information Missing From prtpicl and prtdiag Commands CR 6586624 This issue is resolved by updating the system firmware to 7 0 9 or later set HOST bootmode scr...

Page 134: ...ernal USB DVD ROM Drive Could Cause a Panic CR 6588452 This issue is resolved for servers running the Solaris 10 5 08 OS and later If you are running Solaris 10 8 07 you can fix this issue with patch ID 127127 11 or later Booting the Solaris 10 OS from an external USB DVD ROM drive could panic the server and fail to boot the OS This situation happens because the Solaris OS names the device storage...

Page 135: ...d fields in the report The following formatting issues are displayed in the prtdiag v command output Fans sensors Missing spaces tab between Location and Sensor columns Temperature sensors DIMMs missing spaces tab between Location and Sensor columns LEDs Location missing for SERVICE LOCATE ACT PS_FAULT TEMP_FAULT and FAN_FAULT DIMMs Missing spaces tab between Location and LED Locations of sensors ...

Page 136: ... uncontrolled LDoms guest domain are not subject to this problem For example an unrecoverable error in the control domain causes Solaris to panic Messages similar to the following are reported to the control domain console Or an unrecoverable error causes the firmware to abort and messages similar to the following are reported to the SP console when logged into the ALOM CMT compatibility CLI conso...

Page 137: ...October 2009 approximately 3 weeks a patch was preinstalled on some SPARC Enterprise T5120 and T5220 servers which introduced a latent bug into those systems The bug is described as latent because it is activated only when the Solaris format command is used Otherwise the bug has no effect on system behavior or performance SUNW MSG ID SUN4V 8000 UQ TYPE Fault VER 1 SEVERITY Critical EVENT TIME Fri ...

Page 138: ...edure you can use to recover from this drive type unknown fault mode without the risks associated with the network and media boot methods Workaround The sequence of steps shown in CODE EXAMPLE 1 must be followed exactly as shown To simplify tracking of the procedure the steps are organized into nine sections 1 Determine whether or not the system s boot device is affected 2 Shut server down and res...

Page 139: ...10 sun4v sparc SUNW SPARC Enterprise T5220 root host 1 mount p head 1 dev dsk c0t0d0s0 ufs no rw intr largefiles logging xattr onerror panic root host 1 format c0t0d0s0 boot device determined previously dev dsk c0t0d0s0 is currently mounted on Please see umount 1M dev dsk c0t0d0s1 is currently used by swap Please see swap 1M FORMAT MENU disk select a disk type select define a disk type partition s...

Page 140: ...ndication pci 0 pci 0 pci 2 scsi 0 sd 0 0 Specify disk enter its number 0 C quit with ctrl C format quit root host 1 2 Shut the server down then bring it up in single user mode with root filesystem mounted read only root host 1 init 0 Oct 20 16 26 56 host 1 syslogd going down on signal 15 svc startd The system is down syncing file systems done Program terminated SPARC Enterprise T5220 No Keyboard ...

Page 141: ... provide a working area root mount F tmpfs tmp root cd tmp 4 Capture the boot drive s existing vtoc in a file stored in tmp Use the raw device of the boot device determined at the beginning i e use dev rdsk c t d s not dev dsk c t d s root prtvtoc dev rdsk c0t0d0s0 tmp vtoc boot disk vtoc saved in tmp vtoc 5 Make a copy of the fmthard utility for use in the tmp work area root cp usr sbin fmthard t...

Page 142: ...ecting c0t0d0 disk formatted Following Auto configure the correct drive value should be reported FORMAT MENU disk select a disk type select define a disk type partition select define a partition table current describe the current disk format format and analyze the disk repair repair a defective sector label write label to the disk analyze surface analysis defect defect list management backup searc...

Page 143: ...umber 0 selecting c0t0d0 disk formatted FORMAT MENU disk select a disk type select define a disk type partition select define a partition table current describe the current disk format format and analyze the disk repair repair a defective sector label write label to the disk analyze surface analysis defect defect list management backup search for backup labels verify read and display labels save s...

Page 144: ...swap wu 0 824 4 00GB 825 0 0 8395200 2 backup wm 0 14086 68 35GB 14087 0 0 143349312 3 unassigned wm 3299 5772 12 00GB 2474 0 0 25175424 4 unassigned wu 0 0 0 0 0 0 5 unassigned wu 0 0 0 0 0 0 6 unassigned wu 0 0 0 0 0 0 7 unassigned wu 0 0 0 0 0 0 partition quit FORMAT MENU disk select a disk type select define a disk type partition select define a partition table current describe the current dis...

Page 145: ...e systems done rebooting Resetting SPARC Enterprise T5220 No Keyboard Copyright 2009 Sun Microsystems Inc All rights reserved OpenBoot 4 30 4 3968 MB memory available Serial xxxxxxxx Ethernet address xx xx xx xx xx xx Host ID xxxxxxxx B oot device pci 0 pci 0 pci 2 scsi 0 disk 0 0 a File and args SunOS Release 5 10 Version Generic_141414 10 64 bit Copyright 1983 2009 Sun Microsystems Inc All right...

Page 146: ... boot or perform installations over a wide area network with a virtual network device You can also update the System Firmware to the latest version to avoid encountering this issue in the future 6567748 Domain status might not be reported accurately For example the status reported for a domain might be Running when the OS is not running This problem is encountered when the domain status is reporte...

Page 147: ... variables with non default LDoms configuration do not persist If an LDoms variable is set to a non default value when an LDoms configuration is saved to the service processor and then later changed back to its default value the change to its default value will not persist after a power cycle Note Fixed in System Firmware 7 0 9 or later Save the SP configuration after changing an LDoms variable Ex...

Page 148: ...e target domain and then apply the CPU addition Failure to heed this restriction can under certain circumstances lead to the firmware returning a parse error to the LDoms Manager resulting in the LDoms Manager aborting Additionally if any VIO devices had been removed during the same delayed reconfiguration operation when the LDoms manager restarts after the abort it incorrectly detects the need to...

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