Fujitsu ScanSnap S500 Operator'S Manual Download

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ScanSnap S500 Operator's Guide

181

Troubleshooting

.................................... 139

Troubleshooting Checklist

..................... 142

Uninstalling ScanSnap

.......................... 173

Uninstalling Supplied Programs

............ 173

USB 2.0

..................................................... 7

USB connector

.......................................... 4

Use a fixed password

.............................. 69

Weight

..................................................... 36

Summary of Contents for ScanSnap S500

Page 1: ...P3PC 1522 03ENZ0 SCAN POW ER Color Image Scanner S500 Operator s Guide ...

Page 2: ......

Page 3: ...ize of the file Effortless scanning Double sided color documents of A4 or Letter size paper can be scanned at a speed of about 18 sheets minute when Scan mode is set to Normal Color mode is set to Auto and Compression rate is set to 3 1 Small desktop footprint Smaller than a sheet of A4 or letter size paper the ScanSnap can be left on your desk all the time without being bulky Business cards easil...

Page 4: ...ii ...

Page 5: ... Chapter 2 Connecting ScanSnap 5 2 1 Installing the Supplied Programs for ScanSnap 6 2 2 Connecting ScanSnap to your PC 22 Chapter 3 Basic Scanner Operations 29 3 1 Flow of Operations 30 3 2 Scanning Different Document Types 36 3 3 Loading Documents 39 3 4 Changing Scan Settings 53 3 5 Saving Scan Settings 77 3 6 Changing Carrier Sheet Settings 86 Chapter 4 Various settings according to your needs...

Page 6: ...ials 150 6 2 Cleaning the Scanner Exterior 151 6 3 Cleaning the Inside of the Scanner 152 6 4 Cleaning Carrier Sheet 156 Chapter 7 Replacing Consumables and Carrier Sheet 157 7 1 Replacing Consumables 158 7 2 Replacing the Pad ASSY 160 7 3 Replacing the Pick Roller 163 7 4 Purchasing the Carrier Sheet 170 Appendix A Updating ScanSnap Manager 171 Appendix B Uninstalling ScanSnap 173 Appendix C Inst...

Page 7: ...ScanSnap S500 Operator s Guide v Index 179 ...

Page 8: ...r Connect the equipment into an outlet on a circuit different from that to which the receiver is located Consult your dealer or an experienced radio TV technician Canadian DOC Regulations This digital apparatus does not exceed the Class B limit for radio noise emissions from digital apparatus set out in the Radio interference Regulations of the Canadian Department of Communications This Class B di...

Page 9: ...TAR guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietor...

Page 10: ...actured for use in applications simply called high safety applications from here on that directly involve danger to life and health when a high degree of safety is required for example in the control of nuclear reactions at nuclear power facilities automatic flight control of aircraft air traffic control operation control in mass transport systems medical equipment for sustaining life and missile ...

Page 11: ... to operating systems OS are indicated as follows Windows 98 Microsoft Windows 98 operating system Windows Me Microsoft Windows Millennium Edition operating system Windows 2000 Microsoft Windows 2000 Professional operating system Windows XP Microsoft Windows XP Professional operating system Microsoft Windows XP Home Edition operating system Where there is no distinction between the different versi...

Page 12: ...ator and other persons can be avoided Symbols Used In This Manual In this manual the following symbols are used to describe operations as well as indicate warnings This sign warns the operator that improper use indicated with this sign may cause death or severe injury of the operator or people in the vicin ity if not followed CAUTION This sign warns the operator that improper use indicated with th...

Page 13: ... repair technicians When this product needs servicing please contact the store where you purchased it or any authorized FUJITSU Image Scanner service provider A TRIANGLE symbol indicates that special care and attention is required The drawing inside the triangle shows the specific caution A CIRCLE with a diagonal line inside shows action which users may not perform The drawing inside or under the ...

Page 14: ...e damaged AC cables or power plugs and AC cables or power plugs when the wall socket is loose Use only specified AC cables and connector cables Failure to use the correct cables might cause electric shock and equipment failure Do not use the AC cable provided with this scanner for other devices since this might cause equipment failure and other troubles or an electric shock Use this scanner only a...

Page 15: ...on turn off the scanner and unplug the power cable before contacting the store where you purchased the scanner Do not insert or drop metal objects in to the scanner Do not scan wet documents or documents with paper clips or staples Do not splash or allow the scanner to get wet If foreign objects water small metal objects liquids etc get inside the scanner immediately turn off the scanner and disco...

Page 16: ...ibration to prevent it from falling Install the scanner on a strong surface that will support the weight of the scanner and other devices Firmly insert the power plug into the power outlet as far it can go Do not block the ventilation ports Blocking the ventilation ports generates heat inside of scanner which may results in fire or scanner failure Do not place heavy objects on the scanner or use t...

Page 17: ...lean the scanner Aerosol sprays cause dirt and dust to enter the scanner resulting scanner failure and malfunction Avoid touching any scanner mechanism when scanning as this may cause injuries For your safety unplug the power cord from the electrical outlet when the scanner is not used for a long period of time Do not install the scanner in direct sunlight or near heating apparatus Doing so might ...

Page 18: ...en you perform cleaning make sure that the inside of the ScanSnap is free of any foreign object and be careful not to get your hand or the cloth caught on the pick spring metal part as a deformed pick spring metal part may cause injury ...

Page 19: ...erator s Guide 1 Chapter 1 Before You Start Using Your Scanner This chapter describes the necessary preparations before using ScanSnap 1 1 Checking the Contents of the Scanner Package 2 1 2 Names and Functions of Parts 3 ...

Page 20: ...2 1 1 Checking the Contents of the Scanner Package When you unpack the scanner package make sure that the package contains all the parts on the list included in the package ...

Page 21: ...aper chute Open the cover to use the scanner Opening the cover turns on the scanner ADF ADF Automatic Document Feeder Paper chute After opening it load the documents to be scanned on this unit Side guide Adjust the side guides to the width of documents so that the scanned images will notbe skewed Cover open lever To open the ADF pull this lever towards you Operation button Refer to the next page S...

Page 22: ...rns on off the power supply Power lamp Indicates the scanner status Blue Solid Ready Blue Blinking Scanning Orange Solid Error Light off Power off Seal inform you that the installation of the software has to be performed first After installing the software remove this seal USB connector AC adapter connector ...

Page 23: ...connected ScanSnap beforehand the Found New Hardware Wizard this screen might differ slightly according to the used operating sys tem of your computer screen appears If this screen is displayed click the Cancel button to close the Wizard screen and install ScanSnap Manager first ScanSnap S500 cannot be connected to a personal computer with ScanSnap fi 5110EOX Series or another S500 If any driver o...

Page 24: ...llows Operating system One of the following OSs is required Windows 98 Windows Me Windows 2000 Windows XP Service Pack 1 or later 1 Compatible with Service Pack 2 Personal computer Intel Pentium III 600MHz or higher recommended Intel Pentium 4 1 8GHz or higher CD ROM drive required for installation USB port USB 2 0 1 1 RAM 128MB or more recommended 256MB or more 512MB or more is recommended when y...

Page 25: ...Microsoft Windows XP Home Edition operation system 4 Close all currently running programs ATTENTION ScanSnap may not function if it is connected to the USB port on the keyboard or the monitor If you are using a commercially available USB hub use a type equipped with an AC adapter If you connect the scanner with USB 2 0 it is required that the USB port and the hub are compliant with USB 2 0 The sca...

Page 26: ...ator s Guide ScanSnap Organizer User s Guide and CardMinder User s Guide Adobe Acrobat can also be linked to ScanSnap for displaying the scanned images on the Acrobat window You do not have to install Adobe Acrobat if it is already installed on your per sonal computer Proceed to Installing Supplied Programs page 15 For Windows 98 Windows Me Adobe Acrobat 7 0 is not supported by Windows 98 and Wind...

Page 27: ...0 CD into the CD ROM drive The Adobe Acrobat 7 0 Standard Setup window appears 2 Select the language and Click OK button HINT Adobe Acrobat 7 0 is not supported by Windows 98 and Windows Me HINT This window is not displayed automatically when the Auto play setting of your computer is deactivated In this case run AutoPlay exe of this CD directly using the Explore or My computer ...

Page 28: ...andard 4 Follow the instructions to install the software HINT Select How to install on the Adobe Acrobat 7 0 Standard window to learn more about the Adobe Acrobat 7 0 installation Refer to Adobe Acrobat Help about how to use Adobe Acrobat 7 0 ...

Page 29: ... appears ATTENTION If Windows Service Pack 2 is installed in your computer you may see the fol lowing window when inserting the CD described above Click the Yes button to show the ABBYY FineReader for ScanSnap screen If the In the future do not show this message checkbox is marked you will not see this window when inserting a CD that attempts to connect to Microsoft Internet Explorer in the future...

Page 30: ...12 2 Click Install to proceed with installation The file folder containing the setup exe file appears Finally click the Yes button on the Security Warning dialog to proceed ...

Page 31: ...grams for ScanSnap ScanSnap S500 Operator s Guide 13 Connecting ScanSnap 2 3 Double click the Setup exe icon 4 Select the language for this installation and click OK The InstallShield Wizard for ABBYY FineReader for ScanSnap appears ...

Page 32: ...install the software HINT Select Start All Programs ABBYY FineReader for ScanSnapTM 2 0 User s Guide to learn more about the ABBYY FineReader installation Refer to ABBYY FineReader for ScanSnap Help about how to use ABBYY FineReader ...

Page 33: ...nder for Scan Snap from the Setup CD supplied with the scanner Operation 1 Insert the scanner Setup CD into the CD ROM drive The ScanSnap Installer starts up and then the ScanSnap Setup dialog box is dis played HINT If the ScanSnap Setup dialog box is not displayed even after inserting the Setup CD into the CD ROM drive double click the Setup exe icon in the folder of the used CD ROM drive by usin...

Page 34: ...ling or uninstalling ScanSnap as well as the structure of the files on the Setup CD and other information When you finished reading the Readme file close the screen 3 Click the Install Products button in the ScanSnap Setup dialog box The Welcome to the InstallShield Wizard for ScanSnap screen is displayed ...

Page 35: ... to the InstallShield Wizard for the ScanSnap The License Agreement screen is displayed 5 Read the details of the License Agreement If you agree with them click the Yes button If you do not accept the terms click the No button This will abort the installation When you click the Yes button the Choose Destination Location screen is displayed ...

Page 36: ...he directory path If the selected drive does not have enough free disk space change the directory path To change the directory path click the Browse button The Select Directory dialog box is displayed select the folder to install ScanSnap The Setup Type screen is displayed 7 Select an installation option and click Next button Select Typical for ordinary use This displays the ScanSnap Manager Setti...

Page 37: ...p Manager Setting 2 screen appears HINT Depending on the selected item the following programs are installed Typical ScanSnap Manager ScanSnap Organizer and CardMinder are installed including their manuals Compact ScanSnap Manager is installed including its manual Custom You can select the software and the manuals to install HINT You can change this setting after installation Refer to Set the docum...

Page 38: ...lays the Start Copying Files screen 10 In the Start Copying Files screen check the files that will be installed and click the Next button This starts the installation of the programs supplied with ScanSnap After the installation is finished the InstallShield Wizard Complete screen will be displayed HINT You can change this setting after installation Refer to 3 4 Changing Scan Settings page 53 for ...

Page 39: ...etup dialog box appears click the Exit button to close the ScanSnap Setup dialog box To complete the installation you have to restart your personal computer HINT To display the ScanSnap S500 Operator s Guide ScanSnap Organizer User s Guide and CardMinder User s Guide Adobe Acrobat or Adobe Acrobat ReaderTM is required If this software is not installed on your per sonal computer install Acrobat 7 0...

Page 40: ...onnect the AC cable to the AC adapter 2 Connect the AC adapter to the AC adapter connector on ScanSnap and to a power outlet ATTENTION Be sure to connect the AC cable first before connecting the USB cable Be sure to install ScanSnap Manager to your personal computer before con necting ScanSnap to your personal computer For details about the installa tion refer to Installing the Supplied Programs f...

Page 41: ...ATTENTION Use only the USB cable supplied with the Scanner The operation with a com mercially available USB cable is not guaranteed When connecting to a USB hub be sure to connect the scanner to the hub nearest your personal computer first stage If you connect it to a USB hub from the second stage onwards ScanSnap may not function correctly If you connect the scanner with USB 2 0 it is required th...

Page 42: ...ur computer For Windows 98 The Insert Disk dialog box is displayed Insert the Windows 98 CD into the CD drive and then click the OK button For Windows Me New hardware is automatically added and processing continues For Windows 2000 The Digital Signature Not Found dialog box is displayed Click the Yes button ATTENTION If the scanner is not automatically turned on push the POWER button on the scanne...

Page 43: ...d select No not this time and then click the Next button 2 Click the Next button in the following window ATTENTION The above windows may not appear unless Windows XP Service Pack 2 is installed ATTENTION Although the message If your hardware came with an installation CD or floppy disk insert it now is displayed you do not need to insert the CD into the CD ROM drive ...

Page 44: ... as new hardware ATTENTION It may take some time for the ScanSnap Manager icon on the taskbar to become ready status Push the POWER button on the scanner when the icon appears in not ready status When you turn on off the scanner wait for five seconds HINT When you turn on off the scanner press the POWER button for longer than one second To prevent unintended operation the POWER button does not wor...

Page 45: ...computer to which the scanner is connected Press the POWER button on the scanner when the paper chute is opened Opening closing the paper chute controls the scanner s power For example the scanner will not be turned on even when you have switched on your per sonal computer if the paper chute is closed Generally you can simply turn on off the scanner only by opening closing the paper chute when the...

Page 46: ...28 ...

Page 47: ...er Operations This chapter describes the basic operations of ScanSnap 3 1 Flow of Operations 30 3 2 Scanning Different Document Types 36 3 3 Loading Documents 39 3 4 Changing Scan Settings 53 3 5 Saving Scan Settings 77 3 6 Changing Carrier Sheet Settings 86 ...

Page 48: ...AC cable is connected to the scanner 2 Make sure that the scanner is correctly connected to your personal computer 3 Turn on your personal computer The ScanSnap Manager icon appears when Windows starts 4 Open the paper chute HINT You can connect the scanner to your computer after turning it on When the scanner is already connected to your personal computer you do not need to reconnect it Paper chu...

Page 49: ...he paper chute is opened push the POWER button on the scanner S S S S HINT If the ScanSnap Manager icon is not displayed on the taskbar select All Pro grams ScanSnap Manager ScanSnap Manager from the Start menu to start up ScanSnap Manager Generally ScanSnap Manager is registered under Startup programs so its icon is displayed on the task tray when Windows starts If it is not registered under Star...

Page 50: ...ta refer to 3 4 Changing Scan Settings page 53 About the scanning of Business cards refer to 4 3 Scanning Business Cards page 122 ATTENTION Do not connect or disconnect other USB devices during the scanning opera tion Do not close the paper chute or press the POWER button on the scanner during the scanning operation Do not switch the user to log in during the scanning operation HINT As the default...

Page 51: ...lowing document scan settings can be changed Application linked to ScanSnap Folder for saving scanned images File name of scanned images File format for scanned image pdf jpg Scan mode draft high quality reduce noise of back side image auto matically remove blank pages adjust skewness change loading doc ument direction continue scanning Whether to password protect the PDF files created Size of fil...

Page 52: ...he scanner lights up and the scanner is turned on To turn off the scanner when the paper chute is opened press the POWER button on the scanner HINT When you turn on off the scanner press the POWER button for longer than one second To prevent unintended operation the POWER button does not work unless it is pressed for longer than one second ATTENTION Depending on your personal computer the ScanSnap...

Page 53: ...ve icon to the Inactive icon 2 Disconnect the USB cable from your personal computer 3 Disconnect the AC cable from the power outlet HINT ScanSnap Manager should be started for operating ScanSnap To start ScanSnap Manager select All Programs ScanSnap Manager Scan Snap Manager Generally there is no need to quit ScanSnap Manager HINT The power of the scanner is controlled by turning on off of the per...

Page 54: ...0 148 mm 90 55mm 55 90mm Width 50 8 to 216 mm 2 to 8 5 in Length 50 8 to 360 mm 2 to 14 17 in When using Carrier Sheet Media Paper commonly used in offices Post card Business card Photograph Clipping Weight Up to 127 g m2 Up to 34 lb Fold in two when scanning Up to 63 5 g m2 Up to 17 lb Size A3 A4 A5 A6 B4 JIS B5 JIS B6 JIS Post card Business card Letter 11 x 17 Custom 297 420 mm 210 297 mm 148 21...

Page 55: ...ts Documents with paper clips or staples they can be used after the paper clips or staples are removed Documents on which the ink is still wet they can be used after the paper is completely dry Documents larger than Legal width 8 5 in length 14 in Documents folded in half larger than 216 x 297 mm W x L 8 5 x 11 7 in Materials other than paper such as fabric metal foil or transparencies If you load...

Page 56: ...near a heating apparatus for a long period of time Also do not use the Carrier Sheet under a high temperature environment Other wise it may warp Do not bend twist or pull the Carrier Sheet forcibly Do not use a damaged Carrier Sheet Otherwise the scanner may be damaged or malfunction To avoid warping the Carrier Sheet keep it in a horizontal place where it is not weighed down if possible Do not ru...

Page 57: ...64 g m2 or at 17 lb To prevent paper jams fan the document as follows 1 Take out the stack of documents of thickness 5 mm or less 2 Hold both ends of the document with both hands and bend the documents into an arch 3 Firmly holding the document with both hands and bend back the document as fol lows so that the bent section rises up in the middle of the document 4 Repeat steps 1 to 3 a few times HI...

Page 58: ...ces towards the paper chute Reduce the quantity of the documents when the thickness of stack exceeds the reference marks on the side guides ATTENTION If the checkbox for Set the docu ments with its face up of Scanning Options in the Scan and Save Set tings window of ScanSnap Manager is selected set the front of the docu ment with the top edge face up ABCDEFG ABCDEFG 1234567890 1234567890 Reference...

Page 59: ...width Move the side guides so that there is no space between the document edges and the side guides If there is a space between the document edges and the guides the scanned images may be skewed HINT Before loading long sized documents first pull out the extension of the paper chute Extension Document Side guide Paper chute ...

Page 60: ...e collated order when they have passed through the scanner For details on how to attach the stacker to the scanner refer to Names and Functions of Parts on page 3 Use the stacker as described below 1 Pull out the stacker towards you while holding it by its handle 2 Extend the stacker Stacker ...

Page 61: ...Scan a document larger than A4 size such as A3 B4 11 x 17 which is folded in two in duplex mode and then output an image arranged in two page spread and joined together Create front and back images separately page 49 This mode is for scanning photographs which you do not want to scratch or documents of irregular size such as clippings of information that are difficult to load and scan directly on ...

Page 62: ...ument in two scan in duplex and an image joined together is generated If a document smaller than A4 printed on both sides is scanned it is possible to output a two page spread image Operation 1 Right click ScanSnap Manager icon on the taskbar and select Settings 2 On the Paper Size tab click the Carrier Sheet Settings button S S ...

Page 63: ...ts ScanSnap S500 Operator s Guide 45 Basic Scanner Operations 3 3 On the Carrier Sheet Settings window change Mode to Create facing pages in one image and click OK 4 Select Duplex Scan in Scanning side on the Scanning tab ...

Page 64: ...46 5 Select Automatic Detection in Paper size on the Paper size tab and click the OK button ...

Page 65: ...nd place the document inside 8 Load the Carrier Sheet onto the scanner Align the top of the document to the top of the Carrier Sheet and the folded portion to the top right corner closely Place the top of the sheet with the black white printed pattern downwards and load it in the direction of the arrow When you load the Carrier Sheet adjust the side guides so that it will not skew If you are using...

Page 66: ...ion may be improved Is the document neatly folded If not fold it neatly Is the edge of the document aligned closely to the edge of the Carrier Sheet If not align them Load the Carrier Sheet by turning the front side back In the Carrier Sheet Settings window when Automatic Detection in Output image size is selected the generated image size may be smaller than the document The smallest size to inclu...

Page 67: ...mages separately This mode is for scanning documents such as photographs which you do not want to scratch or clippings of information that are difficult to be fed Operation 1 Right click ScanSnap Manager icon on the taskbar and select Settings 2 On the Paper Size tab click the Carrier Sheet Settings button S S ...

Page 68: ...50 3 On the Carrier Sheet Settings window change Mode to Create front and back images separately and click OK 4 Select Automatic detection in Paper size on the Paper size tab ...

Page 69: ...eet with the black white printed pattern downwards and load it in the direction of the arrow Load the Carrier Sheet back side up When you load the Carrier Sheet adjust the side guides so that the document will not skew If you are using the Carrier Sheet for scanning it is not possible to scan multiple sheets continuously Load the sheets one by one and scan ATTENTION If the checkbox for Set the doc...

Page 70: ... Sheet Settings window when Automatic Detection in Output image size is selected the generated image size may be smaller than the document Example If A5 size image is printed in the center of an A4 document it is generated in A5 To output an image that is the same size as the document size set the docu ment size in Output image size HINT If the following symptoms are observed place a piece of whit...

Page 71: ...h speed scan high quality scan scan in color mode scan in B W mode reduce noise of back side image automatically remove blank pages automatically correct document skewness direction method of loading documents continue scanning D Scanning page 62 File format for the scanned image D File option page 67 file option OCRing specification of pages per PDF file and password for PDF files Document scan s...

Page 72: ...om the displayed menu The Scan and Save Settings dialog box is displayed 2 Change the scan settings on the Scan and Save Settings window 3 Click the OK button The Scan and Save settings are changed HINT You can launch the Scan and Save Settings dialog box by simultaneously pressing Ctrl Shift Space or double clicking the icon on the taskbar ...

Page 73: ...ring scan The Add Profile button You can add new profile settings selectable to the Setting when left clicked menu for selection The Edit Profile button You can change profile names or delete them from the Setting when left clicked menu excepting Standard profile HINT You can register scan setting profiles Registered setting profiles are added to the Setting when left clicked drop down menu For de...

Page 74: ...ter the document is scanned on ScanSnap Click the drop down arrow to select the application You can select one of the following applications Scan to File image data will be simply saved as files Adobe Acrobat Adobe Acrobat Reader or Adobe Reader CardMinder ScanSnap Organizer ABBYY Scan2Excell ABBYY Scan2Power Point ABBYY Scan2Word ...

Page 75: ...layed in the Application drop down list HINT The above applications automatically become available when they are installed If they are uninstalled they are no longer displayed among the selec tion items If you select Scan to File only saves image data as files the scanned image is saved to file after the scanning is completed The scanning result is not displayed on screen This setting is ideal whe...

Page 76: ...on screen is displayed Change the desired items 3 When you have finished the setting click the OK button 4 The Add or remove application screen is displayed and the settings are changed Click the Close button to close the screen HINT When you add an application select an application that is able to process files of the following formats JPEG jpg PDF pdf Scanned images cannot be displayed properly ...

Page 77: ...tab Folder path to save an image Specify the folder to save the scanned image When you click the Browse button the Browse for Folder screen is displayed Select the folder to save the scanned image and then click the OK button ATTENTION The function Make New Folder is not provided for Windows 98 ...

Page 78: ...t the format HINT When ScanSnap Organizer is selected at Application the Image saving folder and the Browse button are grayed out and you cannot specify the folder to save images from this window In this case scanned images are saved in the My ScanSnap Folder specified by ScanSnap Organizer page 131 HINT About Counter When there is no other file with the same name as the one specified at File Name...

Page 79: ...s set in the Filename format screen in advance If there is no need to rename click the Save button If multiple files are generated with one scan counters are appended after the file name D File name counter extension Example 1 In PDF file format option page 69 select Generate PDF file after xx pages If a document with pages exceeding the specified pages is scanned they become DScan001 pdf Scan002 ...

Page 80: ...to scan documents at even higher quality Excellent Slower Select this mode when you wish to scan documents at the highest quality HINT Normal is equivalent to 150 dpi for color and 300 dpi for B W Fine is equiva lent to 200 dpi for color and 400 dpi for B W Best is equivalent to 300 dpi for color and 600 dpi for B W and Excellent is equivalent to 600 dpi for color and 1200 dpi for B W Generally th...

Page 81: ...k and white in the following kinds of documents Faintly toned paper Partially colored documents Documents printed in two colors many parts of documents are colored in dark color such as dark gray similar to black To scan such documents in color mode select Color in Color mode dropdown list In Color high compression mode characters and backgrounds on the docu ment are compressed separately and thus...

Page 82: ...the Continue Scanning button To finish scanning click the Finish Scanning button After the Finish Scanning button is clicked the scanned images are gener ated in one file It is possible to continue scanning up to 1000 pages The maximum PDF file size is 1G byte Although it is possible to generate a file larger than 1G byte when viewing it with Adobe Acrobat a message may appear to tell that the fil...

Page 83: ...ut images No scanned images are output if all of the sheets in the document stack are rec ognized as blank pages Correct skewed character strings automatically This setting automatically detects skewed documents and corrects them for the out put data Up to 5 degrees of skews can be corrected ATTENTION The following types of documents may be accidentally recognized as blank pages Almost blank docum...

Page 84: ...ontact underlines or ruled lines Documents which have many photographs or figures and a few characters Documents which have a background pattern behind characters Documents which have characters printed in various directions e g plans etc Documents which have only capital letters Documents with handwritten characters Unclear or smeared characters When you scan such documents clear the checkbox Sel...

Page 85: ...e file format You can select one of the fol lowing PDF pdf JPEG jpg ATTENTION JPEG setting is not available when Auto Color Detection B W or Color high compression is selected in the Color mode drop down list on the Scan ning tab or when ScanSnap Organizer is selected in the Application drop down list The file format is automatically changed to PDF when you select Auto Color Detection B W or Color...

Page 86: ...rrectly recognize the following kinds of documents characters as text However by changing Color mode and or improving Image quality for scanning such a document may be successfully text recog nized Handwritten documents Documents including smaller characters and scanned in low quality Skewed documents Documents written in languages other than the specified language for text recognition Documents i...

Page 87: ...e created after scanning It becomes impossible to open a password protected file if you do not enter the password for that file The Enter password screen appears whenever the scanning finishes Enter a password two times one is for confirmation and then click the OK button If you click the Cancel button the file is saved as a normal PDF file without a password Use a fixed password You can set a fix...

Page 88: ...es ATTENTION You can set a password using the following Maximum number of characters 16 Characters A Z a z 0 9 Symbols _ If the operating system you are using is Window 98 or Window Me this func tion is enabled only if Adobe Acrobat is installed on your computer Note If you forget your password the PDF file cannot be opened ...

Page 89: ...ect the size The following paper sizes W x L can be selected Automatic detection Letter 8 5 x 11 in 216 x 279 4 mm Legal 8 5 x 14 in 216 x 355 6 mm A4 210 x 297 mm A5 148 x 210 mm A6 105 x 148 mm B5 JIS 182 x 257 mm B6 JIS 128 x 182 mm Post card 100 x 148 mm Business card 90 x 55 mm 55 x 90 mm Custom up to 10 settings can be registered ATTENTION To use the Carrier Sheet Automatic detection must be...

Page 90: ... the Name field The name is displayed in the Paper size field 3 To complete the setting click the OK button 4 The customized document size will be registered Click the Close button to exit the Add or Remove Custom sizes window When deleting a customized document size 1 In the Add or Remove Custom sizes window select the document size to be deleted and click the Remove button 2 The confirmation mes...

Page 91: ...e Custom sizes win dow Scan mixed paper size By marking the checkbox you can scan the documents of different widths or sizes at a time Carrier Sheet Settings button You can set or change settings to scan with the carrier sheet ATTENTION When you select Business card 90 mm x 55 55 mm x 90 mm and scan From the scanned length the horizontal or vertical position is automatically rec ognized and scanne...

Page 92: ...lider The larger the compression rate number is specified the higher the compression rate is set and the smaller the file size becomes ATTENTION When the compression rate is increased the quality of scanned images deteri orates HINT If you select Color high compression mode on the Scanning tab the file size becomes far more smaller by increasing the compression rate ...

Page 93: ...r scan ning photographs or figures because these graphical materials are recognized as background and compressed as such causing degradation in images If this setting is specified the contrast of the image may become higher Depending on the kinds of documents file size may increase if you use color high compression mode than if you do not The file size of the following kinds of documents may becom...

Page 94: ...ate 1 to 5 reduces the file size when scanning documents such as photographs or figures Selecting Color high compression reduces the file size even more when scanning documents including many characters at Best Excellent Scan mode Compression rate 1 2 3 4 5 Normal quality 743 312 256 178 100 Better quality 1169 548 395 300 186 Best quality 2503 1018 790 575 352 Excellent quality 10210 4084 2884 19...

Page 95: ...rieve and use the saved settings easily You can create different types of frequently used scanning conditions in advance and when you open the Settings screen during scanning it is easy to scan without changing the settings one by one The following explains the operation procedure Creating Scan Settings Operation 1 Right click ScanSnap Manager icon and select Setting 2 On the Scan and Save Setting...

Page 96: ...ngs window closes A new profile is created HINT You can create a maximum of 10 scan profiles including the Standard pro file You cannot delete the Standard profile You can change the sequence of the profiles except for the Standard profile 1 Right click the ScanSnap Manager icon and select Profile Manage ment to open the Profile Management window 2 Select a profile name from the list to change the...

Page 97: ...4 Press the SCAN button Scanning is carried out with the selected scan profile HINT Application shown on the Application tab will be CardMinder when CardMin der is activated and it will be changed to ScanSnap Organizer when ScanSnap Organizer is activated When both of them are active CardMinder has prior ity In such case ScanSnap Organizer is interacting appears with a check on the Left click menu...

Page 98: ...tting 2 From the Setting when left clicked drop down list on the Scan and Save Settings window select a profile you want to change 3 Change the configurations on the selected profile For detailed information on how to configure the scan settings on a profile refer to 3 4 Changing Scan Settings page 53 S S ...

Page 99: ... you to the Scan and Save Settings window When you change the configuration of the Standard profile the confirmation message will not appear HINT If you select another profile from the Setting when left clicked drop down list before clicking the OK button the following message will appear Clicking the Yes button will change the configurations on the current profile and switch to another profile Cl...

Page 100: ...n and select Setting The Scan and Save Settings screen appears 2 Click the Edit Profile button The Profile Management screen appears 3 Select the profile name from the list and click the Rename button 4 On the Rename window type a new name and click the OK button S S ...

Page 101: ...lso invoke the Profile Management screen by right clicking Scan Snap icon The Profile Management screen appears when selected on the Right click menu Follow the same procedures described in the previous page to change the profile name Select a profile from the list and then click the Rename button S S ...

Page 102: ...1 Right click the ScanSnap icon and select Setting The Scan and Save Settings screen appears 2 Click the Edit Profile button The Profile Management screen appears 3 Select a profile name from the list and then click the Delete button S S ...

Page 103: ...lick the Yes button to delete the profile HINT You can also invoke the Profile Management screen by right clicking Scan Snap icon The Profile Management screen appears when selected on the Right click menu Follow the same procedures described in the previous page to delete the profile name Select a name from the list and then click the Delete button S S ...

Page 104: ...Settings screen appears when the Carrier Sheet Settings button on the Paper size tab is clicked Right click the ScanSnap Manager icon on the taskbar and select Settings from the menu The Scan and Save Settings screen appears Click the Carrier Sheet Setting button on the Paper size tab to display Carrier Sheet Settings screen S S ...

Page 105: ...size of the scanned document This mode is for inserting and scanning documents such as photographs which you do not want to scratch or documents of irregular size such as clippings of information that are difficult to load and scan directly on the scanner in the Carrier Sheet If both sides are scanned the front and back images are generated separately ATTENTION When scanning in Create facing pages...

Page 106: ...t image size the scanned image is gener ated in the Carrier Sheet size After scanning you can trim the image to your preferred size with applications such as Adobe Acrobat 7 0 To trim the image using Adobe Acrobat 7 0 from the menu bar select Tools Advanced Editing Crop tool and double click the selected area for the necessary image portion ATTENTION If you specify Automatic Detection on Output im...

Page 107: ...297 mm 2 11 69 in Enter a name you want to display in Name The entered name is displayed on Add or Remove Custom sizes 3 When you complete the settings click the OK button A new custom document size is created 4 Click the Close button and the Add or Remove custom sizes screen closes To delete custom size documents 1 On the Add or Remove custom sizes screen select the document size you want to dele...

Page 108: ...ant to change and click the Change button 2 The Additional custom sizes settings screen appears Change the items you want to change 3 When you have completed the settings click the OK button The Add or Remove custom sizes screen appears and the settings have changed 4 Click the Close button and the screen closes ...

Page 109: ...arious settings according to your needs This chapter describes the basic operations of ScanSnap 4 1 Using ScanSnap Manager 92 4 2 Using Adobe Acrobat 118 4 3 Scanning Business Cards 122 4 4 Using ScanSnap Organizer 127 4 5 Using ABBYY FineReader 134 ...

Page 110: ...isabled Image quality Normal Fastest Color mode Auto Color Detection automatically determines whether the document is color or black and white Scanning side Duplex Scan Continue scanning after current scan is finished Disabled Scanning Option Brightness Normal Setting for text only document in Color mode only Disabled Allow automatic blank page removal Enabled Correct skewed character strings auto...

Page 111: ... Duplex mode If you wish to use Simplex scanning by pressing the SCAN button change the settings by following the procedure below Operation 1 Right click the ScanSnap Manager icon on the task bar and select Settings from the menu 2 Click the Scanning tab and select Simplex scan from the Scanning side drop down menu 3 Click the OK button to save changes and close the window 4 Load the document onto...

Page 112: ...94 The document is scanned in the Simplex mode HINT To return the setting to the Duplex mode select Duplex scan in Step 2 The selected setting is applied to further scans unless it is changed again ...

Page 113: ...lack white docu ments are scanned monochrome If you wish to scan colored document in black white change the settings by following the proce dure below Operation 1 Right click the ScanSnap Manager icon on the task bar and select Settings from the menu 2 Click Scanning tab and select B W at Color mode If you scan color documents in color select Color 3 Click the OK button to close the dialog box 4 L...

Page 114: ...e for exam ple you can store colored documents as a space saving PDF file In addition you can increase the compression rate further by draging the slider to the right on the Compression tab To scan color documents in high compression mode perform the following steps to change set tings Operation 1 Right click the ScanSnap Manager icon on the task bar and select Settings from the menu 2 Click the S...

Page 115: ...h compression mode characters and backgrounds on the docu ment are compressed separately and thus the file size of the document that mostly consists of text characters becomes smaller while keeping the quality of the characters as they are However this mode is not appropriate for scanning photographs or figures because these graphical materials are recognized as background and compressed as such c...

Page 116: ...dless if their back sides are printed or not Though the empty back sides are scanned they are recognized as blank and automatically removed so they will not appear on the output data To change the setting follow the procedure below Operation 1 Right click the ScanSnap Manager icon on the task bar and select Settings from the menu 2 Select the Scanning tab and click the Option button S S ...

Page 117: ... Click the OK button to close the window The setting is enabled from next scanning ATTENTION The following types of documents may be accidentally recognized as blank pages Almost blank documents containing only a few characters Documents of only one color including black and without any patterns lines or characters When you scan such documents clear the checkbox ...

Page 118: ...e to automatically correct document skews To change the setting follow the procedure below Operation 1 Right click the ScanSnap Manager icon on the task bar and select Settings from the menu 2 Select the Scanning tab and click the Option button S S ...

Page 119: ...ers printed on the document so it may not work properly for the following document Documents on which the pitches of lines or characters are extremely narrow or characters are overlapped Documents with many outline characters or using font styles like this Documents with many photographs or figures and only a few characters Documents with a background pattern behind characters Documents on which c...

Page 120: ...r example it is often seen that a document has portrait pages for text contents and landscape pages for tables For the case of double sided documents in calendar style their rear sides are printed upside down To change the setting follow the procedure below Operation 1 Right click the ScanSnap Manager icon on the task bar and select Settings from the menu 2 Select the Scanning tab and click the Op...

Page 121: ...r the following kinds of documents Documents with many extremely large small characters Documents on which the pitches of lines or characters are extremely narrow or characters are overlapped Documents with many characters that contact underlines or ruled lines Documents with many photographs or figures and only a few characters Documents with a background pattern behind characters Documents on wh...

Page 122: ...Scan mixed paper size checkbox you can scan documents of different widths or sizes in one batch To scan documents of various sizes do the following Operation 1 Right click the ScanSnap Manager icon on the task bar and select Settings from the menu 2 Select the Paper size tab S S ...

Page 123: ...tings according to your needs 4 3 Mark the Scan mixed paper size checkbox 4 Click the OK button to close all the windows opened 5 Align the edge of all documents ATTENTION This function is available only when Automatic detection is selected from the Paper size drop down menu ...

Page 124: ... that they can be fed straight If the documents are skewed during a scan the quality of scanned images may be degraded chipped images slant lines pro duced or scanned images may be output in different size from the original If you have difficulties feeding documents straight it is recommended to scan documents in several batches scan documents of about the same width in one batch Note that smaller...

Page 125: ...uide 107 Various settings according to your needs 4 7 Press the SCAN button The size of all output images conforms to the respective documents ATTENTION If the document was scanned as skewed the output image size may be differ ent from the document s size ...

Page 126: ...le you can scan a batch of documents and create files for every single page To change the setting follow the procedure below Operation 1 Right click the ScanSnap Manager icon on the task bar and select Settings from the menu 2 Select the File option tab and click the Option button ATTENTION Make sure that PDF pdf is selected at File format S S ...

Page 127: ...ages have been scanned 4 Click the OK button to close the window The setting is enabled from next scanning HINT In Duplex mode two pages front back are created per document sheet It is recommended that you clear Allow automatic blank page removal select the Scanning tab Option button to open the window If this function is enabled there may be a discrepancy between the page numbers of the original ...

Page 128: ...anning Operation 1 Check the last page scanned on the Message window 2 Load the unscanned pages back onto ADF 3 Click the Continue Scanning button to restart the scanning To quit scanning Operation 1 Click the Quit button The following window appears 2 Click the Yes button to delete the data that has been scanned up to the interruption or click the No button to save the data that has been scanned ...

Page 129: ...if you want to merge two divided image files this operation is only available for files of PDF format The following shows the procedures for this operation 1 Confirm the last page scanned on the Message window 2 Click the Quit button then the following window appears 3 Click the No button to save the image PDF file scanned before the interruption this file is called File A 4 Scan the remaining doc...

Page 130: ...TENTION 7 Select File B in the Select File to Insert screen and click the Select button The Insert Pages window will appear 8 Select After from the Location menu and Last from Page radio buttons then click OK ...

Page 131: ... one can read the content of a password protected PDF file unless he she enters the password to open the file Thus if you save confidential or important documents with passwords after scanning you can pre vent such information from being leaked Operation 1 Right click the ScanSnap icon and select Settings 2 Click the File Option tab and then click the Option button ATTENTION Check that PDF pdf is ...

Page 132: ...ord decided in advance 1 Select the checkbox for Use a fixed password The same password is used for all PDF files There is no need to enter a password for every scan 2 Enter the same password for Password and Confirm 4 Click the OK button to close all the screens 5 Load the document onto the scanner HINT You can use the following characters to set your password Maxium number of characters 16 Chara...

Page 133: ...d click the OK button The scanned document is saved as a password protected PDF file HINT You can use the following characters to set your password Maximum number of characters 16 Characters A Z a z 0 9 Symbols _ If you click the Cancel button the PDF file is saved without a password ATTENTION Note If you forget your password the PDF file cannot be opened If the operating system you are using is W...

Page 134: ...e PDF file OCRs during scan Operation 1 Right click the ScanSnap icon and select Settings 2 Click the File Option tab and then select PDF from the File format drop down list 3 Mark the Searchable PDF OCRs during scan checkbox When performing text recognition for all pages select All pages or for the first page select First page on the tab S S ...

Page 135: ...documents characters as text However by changing Color mode and or improving Image quality for scanning such documents may be successfully text recog nized Handwritten documents Documents scanned in low quality including smaller characters Skewed documents Documents written in languages other than the specified language for text recognition Documents including texts written in Italic characters Su...

Page 136: ...e page view orientation of this PDF file with Adobe Acrobat When the Allow automatic image rotation function page 102 fails to correct the orientation of a page view or you want to change the orientation of other pages follow the procedure below Operation 1 With Adobe Acrobat open the PDF file 2 From the menu bar select Document Rotate Pages ...

Page 137: ...age in which you want to change the orientation and click the OK but ton Direction Specify the angle and the direction of the rotation Page range Specify the page number of the pages you want to rotate The orientation of the specified page s is are changed HINT For details of this function refer to Adobe Acrobat Help ...

Page 138: ...atic blank page removal function page 98 or you want to delete another unnecessary page follow the procedure below Operation 1 With Adobe Acrobat open the PDF file targeted for deletion 2 From the menu bar select Document Delete Pages 3 Specify the page range you want to delete and click the OK button The page within the specified range is deleted HINT For details on this function refer to Adobe A...

Page 139: ...on You can convert such image data into searchable text data by using OCR processing Recognize Text function of Adobe Acrobat 7 0 Operation 1 With Adobe Acrobat open the PDF file for conversion 2 Select Document Recognize Text Using OCR Start from the menu bar 3 In the following window configure the necessary settings then click the OK button The text information is added to the image data by the ...

Page 140: ...dMinder is already installed on your personal computer you can browse the User s Guide by selecting Start All Programs CardMinder Manual You can also browse the User s Guide from the Setup CD ROM startup screen sup plied with this scanner When CardMinder is selected from the Application drop down list on the Application tab the Save File option Paper size and Compression tabs will not be shown If ...

Page 141: ...the SCAN button on the scanner is used to scan business cards Preparations Operation 1 Right click the ScanSnap Manager icon on the task bar and select the Settings from the menu that is displayed The Scan and Save Settings dialog box is displayed HINT Business cards can also be scanned by starting up CardMinder and clicking the Scan button at the upper left of the window For details refer to the ...

Page 142: ...Save Settings screen HINT Image quality and Color mode can be changed on the Scanning tab Refer to Scanning tab on page 62 The defaults are Best and Color for the scan mode In this section business cards are scanned using these default settings When CardMinder is selected from the Application drop down list the option Excellent in the Image quality field on the Scanning tab is not available ...

Page 143: ...screen is displayed ATTENTION Do not connect or disconnect other USB devices during the scanning operation Do not close the paper chute or press the POWER button on the scanner during the scanning operation Do not switch the user to log in during the scanning operation HINT As the default setting documents are scanned at Duplex mode when you press the SCAN button Using ScanSnap Manager you can set...

Page 144: ...e data manually Correct misrecognized characters if any 5 Select Exit from the File menu to quit CardMinder HINT For details on correcting recognized characters refer to the CardMinder User s Guide HINT For further details refer to the CardMinder User s Guide If CardMinder is already installed on your personal computer you can browse the User s Guide by selecting Start All Programs CardMinder Manu...

Page 145: ...anSnap Organizer ScanSnap Organizer is a software application for displaying and sorting image files such as the PDF and JPEG files Images scanned by ScanSnap can be displayed without opening folders can be created for different purposes and files can also be sorted This following explains how to use ScanSnap Organizer ...

Page 146: ...canSnap Organizer window appears HINT For details refer to ScanSnap Organizer User s Guide If ScanSnap Organizer has already been installed you can refer to it by select ing Start All programs ScanSnap Organizer Manual You can also access the manual from the initial screen of the privided software on the Scan Snap Setup CD ROM ...

Page 147: ...d corner However PDF files with the same password as the fixed password set on the PDF file format option window using ScanSnap Manager can be thumbnailed For details on how to set the fixed password refer to Set a password for PDF file on page 69 If ScanSnap Manager is activated after ScanSanp Organizer is activated Application on the Application tab will automatically be switched to Scan Snap Or...

Page 148: ...ained Preparation Operation 1 Right click the ScanSnap Manager icon on the task bar and select Settings from the menu The Scan and Save Settings screen appears 2 Select ScanSnap Organizer from the Application drop down list on the Applica tion tab 3 Click the OK button The Scan and Save Settings screen closes S S ...

Page 149: ... onto the scanner 2 Press the SCAN button Scanning starts When scanning is complete ScanSnap Organizer starts and displays the scanned image as a thumbnail HINT The scanned image is saved in the folder specified in My ScanSnap Folder on the Option Settings window Refer to page 127 The initial setting is the My ScanSnap folder under My Documents ...

Page 150: ...ated 2 Enter a name for the Cabinet Enter the name Investigation Report here 3 Select the Cabinet created in Step 1 4 On the File menu select New Folder Under the Cabinet created in Step 1 New Folder is created HINT The idea is similar to arranging a big pile of documents files in the room My ScanSnap folder purchasing a new shelf Cabinet and a new document tray folder and classifying them accordi...

Page 151: ...peat Steps 4 5 to create folders as needed As an example create two folders named July 2005 and August 2005 7 Select the file 8 Drag and drop the selected file to the destination folder 9 Repeat Steps 7 8 to store files in the destination folders HINT You can select several files at one time when you press down and hold the Ctrl key ...

Page 152: ...o files in Microsoft Word Microsoft Excel Microsoft Power Point or PDF formats by using ABBYY FineReader ABBYY FineReader recognizes the scanned pages and immediately exports them into the applica tion of your choice The following section briefly explains how to use ABBYY FineReader HINT For details refer to ABBYY FineReader for ScanSnap Help Select Start All Programs ABBYY FineReader for ScanSnap...

Page 153: ...eader Preparation Operation 1 Right click the ScanSnap Manager icon on the task bar and select Settings from the menu The Scan and Save Settings screen appears 2 On the Application tab select an application into which the document you scan is exported from the Application drop down list For example select ABBYY Scan2Word S S ...

Page 154: ...BYY FineReader comprises four utilities Scan2Word Scan2Excel and Scan2PowerPoint You can also select the text recognition language and configure various set tings on the ABBYY FineReader for ScanSnap TM 2 0 window To open the ABBYY FineReader for ScanSnap window select Start All Programs ABBYY FineReader for ScanSnap TM 2 0 ABBYY FineReader for ScanSnap TM 2 0 ...

Page 155: ...en scanning is complete ABBYY FineReader automatically starts reading images The scanned document is opened with Microsoft Word HINT To get the document in a different format select the application on the Appli cation tab and scan the document again Select ABBYY Scan2Excel if you wish recognized text to be exported into Microsoft Excel Select ABBYY Scan2PowerPoint if you wish recognized text to be...

Page 156: ...138 ...

Page 157: ...ScanSnap S500 Operator s Guide 139 Chapter 5 Troubleshooting This chapter describes how to remove jammed documents and resolve other issues 5 1 Clearing Document Jams 140 5 2 Troubleshooting Checklist 142 ...

Page 158: ...ment When removing the jammed document be careful not to get neckties or necklaces entan gled in the scanner The surface of the ADF glass becomes hot during operation Take care not to get burned Operation 1 Remove the document on the paper chute 2 Open the ADF while pulling the cover open lever HINT Clean the ADF by following the guidelines in 6 3 Cleaning the Inside of the Scanner page 152 Paper ...

Page 159: ...41 Troubleshooting 5 3 Remove the jammed document 4 Close the ADF You should hear the ADF click when it returns to its original position ATTENTION Make sure that the ADF is completely closed Otherwise paper jams or other feeding errors may occur Paper chute ADF ...

Page 160: ...ctly connect the AC USB cable and AC adapter Disconnect and then re connect the AC cable and AC adapter Wait at least 5 seconds before reconnecting the AC cable Is the paper chute closed The scanner s power is controlled by closing open ing the paper chute Open the paper chute Is Windows normally started up This scanner s power is controlled by turning on off the computer Wait until Windows has st...

Page 161: ...ware changes or Refresh from Device Manager 1 If the situation does not improve perform step 2 2 Disconnect and re connect the AC cable and AC adapter Wait at least 5 seconds before turning on the power again If this does not improve the situ ation perform step 3 3 If a USB hub is in use directly connect ScanSnap to your PC If this does not improve the situa tion perform step 4 4 If your PC has mu...

Page 162: ... system requirements in Before Installing the Supplied Pro grams for ScanSnap page 6 Scanning speed will be slower whenever the recommended CPU and memory requirements are not met If this is the case at Scanning Option in the Scan and Save Set tings window clear the checkboxes of the following to increase the scan ning speed Correct skewed character strings automatically Allow automatic image rota...

Page 163: ... Device Manager and restart your PC The file size of a scanned black white image is the same as for a color document Is the B W document scanned in the color mode Select B W from the Color mode drop down list on the Scanning tab in the Scan and Save Settings win dow Images on the back of pages which are printed through are overlaid on the scanned image when scanning a two sided document This is ca...

Page 164: ...x for Allow auto matic blank page removal on Option of the Scanning tab of Scan and Save Settings The document is not fed properly or gets jammed 1 Is the inside of the scanner dirty 2 Are you scanning one of the following Thin paper Torn paper Folded paper 1 Clean the dirty locations 2 Use the Carrier Sheet for each page if you have difficulties feed ing the document When the document is scanned ...

Page 165: ...Delete the folder Driver under c Program Files PFU ScanSnap For Windows 98 Windows ME Delete the folder Driver under c Program Files PFU ScanSnap The scanned image is chipped Slant lines are produced on the scanned image The out put image is wider than the original With Automatic detection being selected in the Paper size drop down list was the document skewed during a scan Neatly align the edges ...

Page 166: ...on Information window USB type is displayed 4 Multi feed is a phenomenon where two or more sheets are fed into the scanner together Useful information will be provided on the FAQ Corner For further information please visit our website at http scansnap fujitsu com HINT Note The folder C Windows Inf may be hidden To check these two files and remove them select Explorer Tools Folder Options In the Vi...

Page 167: ...how to clean ScanSnap Fire Electric Shock Before you clean the scanner turn off the scanner and dis connect the AC adapter from the power outlet 6 1 Cleaning Materials 150 6 2 Cleaning the Scanner Exterior 151 6 3 Cleaning the Inside of the Scanner 152 6 4 Cleaning Carrier Sheet 156 ...

Page 168: ...g the scanner parts dampen a cloth with modest quantities of the cleaner In addition wipe off the cleaner completely with a soft lint free cloth to leave no residue on the surface of the cleaned parts 3 Any lint free cloth can be used Cleaning Materials Parts No Remarks Cleaner F1 PA03950 0352 1 bottle 100ml Moisten a cloth with this fluid and wipe the scanner clean 1 2 Lint free dry cloth Commerc...

Page 169: ...ith a small amount of Cleaner F1 or any neutral detergent ATTENTION Never use paint thinner and other organic solvents During the cleaning prevent water or moisture from getting inside the scanner Do not use aerosol sprays to clean the scanner Aerosol sprays cause dirt and dust to enter the scanner resulting scanner failure and malfunction Cloth Cleaner F1 or neutral detergent Paint thinner ...

Page 170: ...following page The glass surface inside the ADF becomes hot during the scanner operation Before you start to clean the inside of the scanner disconnect the AC adapter from the outlet and wait at least 15 minutes to let the scanner cool down CAUTION When you perform cleaning make sure that the inside of the ScanSnap is free of any foreign object and be careful not to get your hand or the cloth caug...

Page 171: ...ing the Pick roller since black debris on the roller adversely affect the pickup perfor mance Plastic rollers 4 pieces on the ADF Clean them lightly while rotating the rollers with your finger Be careful not to roughen the surface of the rollers Take particular care in cleaning the plastic rollers since black debris on the rollers adversely affect the pickup performance ATTENTION It may take long ...

Page 172: ...g care not to roughen the surface of the rollers Take particular care in cleaning the eject rollers since black debris on the rollers adversely affect the pickup performance To rotate the feed rollers and the eject rollers press the POWER button while holding down the SCAN button As a guideline six presses of the POWER button make the rollers to rotate one full turn ATTENTION Connect the AC adapte...

Page 173: ...de of the Scanner ScanSnap S500 Operator s Guide 155 Daily Care 6 3 Close the ADF ATTENTION After closing the ADF make sure that it is completely closed Otherwise paper jams or other feeding errors may occur Paper chute ADF ...

Page 174: ...e dirt and dust from the surface and the interior of the Carrier Sheet ATTENTION Never use paint thinner or other organic solvents Do not rub the Carrier Sheet too hard Otherwise it may be scratched or be deformed After cleaning the interior of the Carrier Sheet with Cleaner F1 or mild deter gent dry the Carrier Sheet completely before closing it As a guideline it is recommended to replace the Car...

Page 175: ...er describes how to replace consumables Fire Electric Shock Before you replace the consumables turn off the scanner and disconnect the AC adapter from the power outlet 7 1 Replacing Consumables 158 7 2 Replacing the Pad ASSY 160 7 3 Replacing the Pick Roller 163 7 4 Purchasing the Carrier Sheet 170 ...

Page 176: ...these parts These replacement cycles are rough guidelines for the case of using A4 Letter wood free paper 64 g m2 17 lb So it may differ according to the paper being used Use only the consumables specified by PFU LIMITED do not use consumables made by other manufacturers No Description P N Standard Replacement Cycle 1 Pad ASSY PA03360 0002 50 000 sheets or one year 2 Pick roller PA03360 0001 100 0...

Page 177: ...k the ScanSnap Manager icon on the task bar 2 Click Check consumable supplies at the menu The screen Check consumable status screen is displayed This screen indicates how many times consumables have been used Replace consumables referring to Target value to change supplies as a rough guideline For details about purchasing consumables visit the following website or con tact the Fujitsu scanner deal...

Page 178: ...w Operation 1 Remove the documents on the paper chute 2 Open the ADF cover while pulling the cover open lever 3 Remove the Pad ASSY Pull out the Pad ASSY in the direction of the arrow while pinching both ends of the Pad ASSY ADF cover Cover open lever Paper chute ADF cover Pad ASSY ...

Page 179: ...rrier Sheet 7 4 Attach the new Pad ASSY 5 Close the ADF cover You should hear the ADF click when it returns to its original position ATTENTION Make sure that the Pad ASSY is completely attached Otherwise document jams or other feeding errors may occur Pad ASSY ADF cover Paper chute ADF cover ...

Page 180: ...ScanSnap Manager icon on the task bar and select Check consum able supplies from the menu This displays the Check consumable status window 8 In the Check consumable status window click the Reset button of Pad ASSY Count The counter is reset to 0 ...

Page 181: ...s and Carrier Sheet 7 7 3 Replacing the Pick Roller Replace the Pick roller following the procedure below 1 Remove the documents on the paper chute 2 Open the ADF cover while pulling the cover open lever 3 Adjust the Side guide to the A5 size ADF cover Cover open lever Paper chute A5 A5 ...

Page 182: ...Remove the sheet guide Pinch the knobs on the sheet guide and pull the sheet guide to remove it 5 Rotate the pick roller bushing left Handle Sheet guide Claw Pick roller bushing Pick roller Pick roller shaft ...

Page 183: ...towards the left side and then raise it to remove from the scanner 7 Remove the pick roller from its shaft Pull out the shaft from the pick roller while lifting up its tab ATTENTION If the around the pick roller is dirty by paper powder it may cause a scanning error Remove the dirt using a dry cloth moistened with Cleaner F1 Don t use water mild detergent or air spray Pick roller shaft Pick roller...

Page 184: ... the right end of the shaft to the roller bushing right and set the shaft to the slot while lowering it ATTENTION If you push up the pick roller tab using your fingernail your fingernail may be hurt or get chipped If you cannot push it up successfully with your fingernail use a paper clip to push up the pick roller tab 1 2 Shaft Protrusion Pick roller Slot Pick roller Pick roller shaft ...

Page 185: ...y rotating it in the direction of the arrow 11 Attach the sheet guide to the scanner Pinch the knobs on the sheet guide and attach it to the scanner ATTENTION Make sure that the Pick roller is completely attached Otherwise document jams or other feeding errors may occur Pick roller Pick roller shaft Pick roller bushing Handle Sheet guide Craw ...

Page 186: ...o its original position 13 Turn on the scanner 14 Right click the ScanSnap Manager icon in the task bar and select Check consum able supplies from the menu This displays the Check consumable status window ATTENTION Make sure that the sheet guide is completely attached Otherwise document jams or other feeding errors may occur Paper chute ADF cover ...

Page 187: ... the Pick Roller ScanSnap S500 Operator s Guide 169 Replacing Consumables and Carrier Sheet 7 15 In the Check consumable status window click the Reset button of the consumable you replaced The counter is reset to 0 ...

Page 188: ...rier Sheet separately As a guideline it is recommended to replace the Carrier Sheet every 500 scans However the number of times of use differs according to usage If scratches and dirt are conspicu ous replace the Carrier Sheet accordingly The description of the Carrier Sheet and its part number are as follows Description Qty P N ScanSnap Carrier Sheet 5 pcs FI 511ES WW ...

Page 189: ...e the program When updating ScanSnap Manager follow the instructions below Operation 1 Right click the ScanSnap Manager icon and select Help Online Update A confirmation message appears for the update HINT Update Packs are made available without notice We recommend that you update your program regularly ATTENTION When updating it is essential that Internet Explorer is installed in a system which c...

Page 190: ...allation appears 4 Click the Install button Installation starts and the Welcome to InstallShield Wizard for ScanSnap Manager window appears Follow the instructions on the screen to install HINT If the latest update is already installed an informational message appears Click the OK button to close the message HINT When you click the Information button Internet Explorer opens and informa tion about ...

Page 191: ... using Windows 2000 or Windows XP log in as a user with Administrator privileges computer administrator privileges in the case of Microsoft Windows XP Home Edition operation system 2 Exit all currently running programs 3 Select Control Panel Add or Remove Programs from the Start menu The Add or Remove Programs screen appears with a list of the currently installed applications 4 Select the applicat...

Page 192: ...estart my computer now and click the Finish button ATTENTION Screen displays may vary slightly depending on the operating system OS of you personal computer Follow the on screen instructions of the OS Example When the OS is Windows 2000 Add or Remove Programs Add Remove Applications Change Remove button Add Remove button ...

Page 193: ...mum 284 mm 11 18 in 436 7 mm 17 19 in 299 5 mm 11 79 in Weight 2 7 kg approximately 5 95 lb Input power supply Voltage 100 240 V varies regionally Number of phases Single phase Frequency 50 60 Hz Power con sumption During operation 28 W or less During standby 6 W or less Temperature Humidity Allowable Ranges Scanner state During operation During standby During storage transportation Temperature 5 ...

Page 194: ...176 ...

Page 195: ...500 Operator s Guide 177 Contact the store where you purchased your ScanSnap or an authorized service provider for per forming repairs on this product The user must not perform any repairs on the scanner Repairs ...

Page 196: ...178 ...

Page 197: ...53 Cleaner F1 150 Cleaning Carrier Sheet 156 Cleaning cycle 152 Cleaning Materials 150 Cleaning the ADF 152 Clearing Document Jams 140 Color scanning 63 Compression rate 74 Compression tab 74 Connecting ScanSnap 22 Connecting the AC adapter 22 Connecting the USB Cable 23 Consumables 158 Continue scanning 64 Correct skewed character strings automatically 65 Correcting skewed documents 100 Correctin...

Page 198: ...lamp 4 Purchasing the Carrier Sheet 170 R Recognize Text 121 Replacing the Pad ASSY 160 Replacing the Pick Roller 163 Rotating the page view of a PDF file 108 S Save Current Setting 78 Save tab 59 Saving Scan Settings 77 Saving scanned images as different files 108 Scan and Save Settings 54 SCAN button 4 Scanning color document in black and white 95 96 Scanning only one side of a document 93 Scann...

Page 199: ...nap S500 Operator s Guide 181 T Troubleshooting 139 Troubleshooting Checklist 142 U Uninstalling ScanSnap 173 Uninstalling Supplied Programs 173 USB 2 0 7 USB connector 4 Use a fixed password 69 W Weight 36 ...

Page 200: ...182 ...

Page 201: ...ial damages arising from the use of this manual and any claims by a third party z Copying of the contents of this manual in whole or in part and copying of the scanner application is prohibited under the copy right law ScanSnap S500 Operator s Guide P3PC 1522 03ENZ0 Date of issuance October 2009 Issuance responsibility PFU LIMITED ...

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