186
Troubleshooting
Toner Smears or Print Comes Off/Stain on Back Side
NOTE:
•
If the problem continues even though you have taken suggested actions described above, contact the Fuji
Xerox local representative office or an authorized dealer.
Problem
Action
Toner smears or print comes off.
The output has stain on the back
side.
The print media surface may be uneven. Try changing the paper type
setting in the print driver. For example, change Plain to Lightweight
Cardstock. The following procedure uses the Windows print driver as
an example.
1
On the
Paper/Output
tab in
Printing Preferences
of the print
driver, select
Advanced Paper Selection
from the
Paper
drop-
down menu.
2
Change the
Bypass Paper Type
setting.
Verify that the correct print media is being used.
If not, use the print media recommended for the printer.
See also:
• "Usable Print Media" on page 108
Adjust the temperature of the fusing unit.
1
Launch the Printer Setting Utility, and click
Adjust Fusing Unit
on
the
Printer Maintenance
tab.
2
Adjust the fixing temperature by turning up the value for your
printing media.
3
Click the
Apply New Settings
button.
Summary of Contents for DocuPrint CP215 Series
Page 1: ...DocuPrint CP215 Series User Guide ...
Page 4: ...4 Preface ...
Page 40: ...40 Basic Operation ...
Page 48: ...48 Printer Management Software ...
Page 176: ...176 Troubleshooting 4 Lower the levers to their original position 5 Close the rear door ...
Page 236: ...236 Maintenance ...
Page 240: ...240 Contacting Fuji Xerox ...
Page 244: ...244 Index ...
Page 245: ......