5.6 Error Messages
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5.6
Error Messages
This section describes the messages displayed on the control panel.
Messages About Consumables
Message
Condition/Reason/Action
Insert Fuser
The fuser unit is either missing or not fully inserted into the printer. Contact your
Xerox dealer or a Xerox Customer Service Center for assistance.
Insert Transfer Roller
The transfer roll is either missing or not fully inserted into the printer. Insert the
transfer roll.
Refer to
• “Replacing the Transfer Roll” (P. 93)
Insert Imaging Drum
The drum cartridge is either missing or not fully inserted into the printer. Insert the
drum cartridge.
Refer to
• “Replacing the Drum Cartridge” (P. 90)
Insert XXX.
The specified toner cartridge is either missing or not fully inserted into the printer.
Insert the specified toner cartridge.
Refer to
• “Replacing the Toner Cartridges” (P. 87)
Remove XXX tape
The sealing tape is still on the specified toner cartridge. Pull out the specified toner
cartridge and remove the sealing tape.
Refer to
• “Replacing the Toner Cartridges” (P. 87)
Replace Fuser
The fuser unit needs to be replaced. Contact your Xerox dealer or a Xerox Customer
Service Center for assistance.
Replace Imaging Drum
The drum cartridge needs to be replaced. Replace the drum cartridge.
Refer to
• “Replacing the Drum Cartridge” (P. 90)
Replace Transfer Roller
The transfer roll needs to be replaced. Replace the transfer roll.
Refer to
• “Replacing the Transfer Roll” (P. 93)
Replace XXX.
The specified toner cartridge needs to be replaced. Remove the specified toner
cartridge and install a new one.
Refer to
• “Replacing the Toner Cartridges” (P. 87)
XXX
ID Error.
An unsupported toner cartridge/drum cartridge/fuser unit is installed. Replace the
specified toner cartridge, drum cartridge or contact your Xerox dealer or a Xerox
Customer Service Center.
XXX
Type Error
An unsupported toner cartridge is installed. Replace the specified toner cartridge.
Refer to
• “Replacing the Toner Cartridges” (P. 87)