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5 Troubleshooting
5.
Push up the button A and fully open the
front door.
6.
Remove the jammed paper if you see it and
proceed to the step 7. If you cannot see the
jammed paper, close the front cover and
skip the rest of the procedure.
7.
Close the front door.
Note
• If a paper jam occurs in the fuser area, a sheet of
paper may already have been fed from the tray. Make
sure there is no paper remaining inside the printer,
using step 8 through 14.
8.
Slowly, completely remove the tray from the
printer. If the printer is equipped with an
optional sheet feeder, remove the trays
sequentially, starting with the bottom one.
Note
• You do not have to remove trays that are lower than
the feeding tray from where the jammed paper was
fed.
9.
Remove all the jammed and/or creased
paper from the tray.
