Fuji Xerox DocuPrint C2535 User Manual Download Page 84

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5 Troubleshooting

5.7

List of Error Codes

T.B.D.

Ready to Print

Check ADC
Sensor

The printer’s automatic density control (ADC) sensor needs to be checked soon.
Check the printer’s ADC sensor.

Refer to
• “Cleaning the Density Sensor” (P. 106)

Ready to Print
Non-Dell Toner

The printer is in the custom toner mode. Though some of the toner cartridges reach
the end of their lives, you can continue printing.

Message

Condition/Reason/Action

Summary of Contents for DocuPrint C2535

Page 1: ...DocuPrint C2535 A User Guide...

Page 2: ...rn in its business activities from research and development to disposal We have implemented a number of programs to lessen the burden on the environment For example we have totally eliminated ozone de...

Page 3: ...s used in this guide are based on DocuPrint C2535 A This guide is written with the assumption that you are familiar with the basic knowledge and way of operating your computer environment and the netw...

Page 4: ...er Guide PDF This manual Explains printer settings and describes control panel menu items and daily care in detail This PDF file is included in the CD ROM bundled with this printer Manual in the CD RO...

Page 5: ...ions This chapter explains the parts names and their functions and basic operations 2 Printing This chapter explains basic printing operations how to cancel printing and how to print on the special me...

Page 6: ...inting From the Computer 20 2 2 Printing on Envelopes Transparencies 21 Loading Envelopes Transparencies 21 Printing on Envelopes Transparencies 22 2 3 Printing on Custom Size Paper Long Paper 24 Sett...

Page 7: ...ages About Consumables 81 Messages About the Printer and Other Items In Alphabetical Order 82 5 7 List of Error Codes 84 5 8 Network Related Troubles 85 When Using CentreWare Internet Services 85 5 9...

Page 8: ...nter 110 A Appendix 113 A 1 Specifications 113 Product Specifications 113 Printable Area 115 A 2 Optional Accessories and Consumables 116 Optional Accessories 116 Consumables 117 A 3 Life of Consumabl...

Page 9: ...Setting IP Address Setting Printer Configurations via CentreWare Internet Services Installing the Printer Driver 3 Basic Operations SQ 29 Printing From the Computer Switching On and Off the Power Pow...

Page 10: ...has a power saving feature which switches the machine to the power saver mode automatically if the machine is on and not operated for a certain period of time In this mode the machine stops power to...

Page 11: ...les of items that may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or tradem...

Page 12: ...acing the drum cartridge and removing jammed paper 7 Paper stopper Raise this when printing on paper larger than A4 size 8 Top cover Open this when replacing the toner cartridges 9 Ventilation hole Re...

Page 13: ...up No Name Description 1 Paper outlet cover Open this when replacing the drum cartridge and removing jammed paper 2 Drum cartridge Consists of the light sensitive drum and the intermediate transfer ro...

Page 14: ...to cancel printing 6 buttons Press these to move to the required menu item and candidate value on the display Note When you are changing the candidate values by the or button you can press and hold do...

Page 15: ...nd setting status Print Screen The Print screen appears when the printer is printing or waiting for data The following contents are shown on the screen Menu Screen Screen for configuring settings rela...

Page 16: ...ed refer to Error Messages P 81 on how to fix it Switching Off the Power Important Do not switch off the power of this printer when printing is in progress It may lead to a paper jam Once the power is...

Page 17: ...ator blinks The time ranges to specify for the printer to go into power saver mode 1 or power saver mode 2 are 1 to 120 minutes or 5 to 120 minutes respectively Consumption of power during power saver...

Page 18: ...Processed at the Computer Double click the printer icon at the bottom right of the taskbar in Windows From the displayed window click the document name that you wish to delete and press the Delete key...

Page 19: ...per tray cannot be displayed when using the printer as a local printer For paper size and paper type settings you must configure them at the control panel beforehand Note When using this feature you h...

Page 20: ...display the printer properties dialog box to configure the settings of the necessary items For details on each item and how to configure its settings refer to the Online Help for the printer driver No...

Page 21: ...etails on the procedure to load paper in bypass tray refer to Loading Paper in the Bypass Tray P 48 Loading Envelopes The orientation and handling of envelope flaps differ depending on their size Unde...

Page 22: ...encies 3 Pull out the extension tray when loading paper such as transparencies Printing on Envelopes Transparencies To print on envelopes or transparencies display the Paper Tray tab and Paper tab Thi...

Page 23: ...r Type Bypass and click OK 6 Click the Paper tab 7 From Paper Size select the size of the original document 8 From Output Size select the size of the transparency and then click OK 9 If the envelopes...

Page 24: ...ocedure using Windows XP as an example Note For Windows NT 4 0 Windows 2000 Windows XP Windows Server 2003 only users with administrator s rights can change the settings Users without the rights can o...

Page 25: ...tly or using The length of the short edge cannot be longer than the long edge even if it is within the specified range The length of the long edge cannot be shorter than the short edge even if it is w...

Page 26: ...m the File menu select Print 2 Select this printer as the printer to be used and click Preferences 3 Click the Paper Tray tab 4 From Paper Source select Tray 1 Bypass 5 When changing the paper type se...

Page 27: ...he computer again and again Note You can select whether to delete secure print data after printing For details refer to At the Control Panel P 29 To delete all secure print data that has become redund...

Page 28: ...Document Name or Auto Retrieve If Enter Document Name is selected specify a document name in Document Name using up to 12 characters If Auto Retrieve is selected the name of the document to be printed...

Page 29: ...ton 6 Press the or button until the required document is selected and then press the button 7 After printing press the or button to delete or save the document and then press the button 8 Press the Ej...

Page 30: ...At the Control Panel P 29 Configuring Sample Print The procedure to configure Sample Print is as follows First of all carry out the sample print settings at the computer and send data to the printer...

Page 31: ...ve Document Name select either Enter Document Name or Auto Retrieve If Enter Document Name is selected specify a document name in Document Name using up to 12 characters If Auto Retrieve is selected t...

Page 32: ...ab of the printer driver The document name displayed up to 12 characters is the Document Name set in the Sample Print dialog box of the Paper tab of the printer driver 2 6 Print at a Specified Time De...

Page 33: ...4 Set the time to start printing by Hour and Minutes Use the 24 hour system 5 From Retrieve Document Name select either Enter Document Name or Auto Retrieve If Enter Document Name is selected specify...

Page 34: ...o 12 characters is the Document Name set in the Delayed Print dialog box of the Paper tab of the printer driver 2 7 Printing From Web Browser You can print from the web browser using CentreWare Intern...

Page 35: ...96 for details on checking the web browser settings 3 Click Services and on the displayed screen configure settings such as the file to be printed Note For details on the items that can be configured...

Page 36: ...inting Important The internal hard disk may be damaged and erase important data saved in the internal hard disk We recommend you back up your data Environment Settings for E mail Printing To use the E...

Page 37: ...il Address Set the internet service administrator s e mail address Up to 128 alphanumeric characters can be entered including the ASCII characters for at mark full stop hyphen and _ underscore Machine...

Page 38: ...in the POP3 server 1 to 120 minutes 10 minutes POP User Name Set the user name for connecting to POP3 server Only 1 user can be specified Up to 64 alphanumeric characters can be entered including the...

Page 39: ...s not tif or pdf it may not be printed correctly Maximum 31 documents can be attached 2 Enter the printer s e mail address in the address column 3 Send the e mail The printer will print the e mail aut...

Page 40: ...Internet Provider and Using E mail Features In the case where a flat rate contract with the internet provider exists and the user is not always connected to the network a telephone charge will incur e...

Page 41: ...g on the print media type or status Note For details on the procedure to print on transparencies envelopes or custom size paper refer to 2 Printing P 20 Paper tray Size Paper type Weight Loading Capac...

Page 42: ...usage XC 4200DP 20 lb Letter standard paper for black white printing 20 lb Plain Medium weight papers for internal distribution and general office use XC Premier 80gsm A4 standard paper for color prin...

Page 43: ...ansparency without any white frame V516 XEROX 3R12520 Label Full label sheets without perforations XEROX V862 XEROX 3R97408 Columbia 3B1183 Envelope River Series 02067 River Series 3B1042 Monroe Brand...

Page 44: ...owing paper sizes can be loaded in the paper tray and bypass tray Paper type Maximum capacity Standard paper 150 sheets Other paper Up to a height of 15 mm Paper type Maximum capacity 550 sheet feeder...

Page 45: ...Paper with special coatings Treated colored paper Paper using ink that will run at a temperature of 150 C Thermal paper Carbon paper Paper with staples paper clips ribbons or tape Paper with rough su...

Page 46: ...r print quality and printer breakdown Store paper in the following locations Temperature of 10 to 30 C with a relative humidity of 30 to 65 After opening a ream of paper use the original cover sheets...

Page 47: ...it from the printer 2 Slide the width guides to the edge of the tray The width guides should be fully extended Note When loading the A4 size paper set the tab on the side of the tray to A4 position 3...

Page 48: ...s Width 88 9 mm to 220 mm Length 139 7 mm to 355 6 mm You can load paper 64 g m2 to 105 g m2 up to 900 mm long However paper over 355 6 mm in length has to be fed one sheet at a time and supported by...

Page 49: ...de the width guides until they rest lightly against the edge of the paper stack Important Be careful not to bend the paper Note When you print on paper fed from the bypass tray configure the paper siz...

Page 50: ...ve rough cockle or laid finishes Note Make sure set the envelope flaps are completely unfolded when loading envelopes that are under 220 mm in width 3 3 Setting Paper Types Setting Paper Trays When lo...

Page 51: ...y is displayed then press the or Eject Set button 5 Press the or button until the correct paper type is displayed for the loaded paper then press the Eject Set button 6 Press the Menu button Setting P...

Page 52: ...ous types of reports and lists Meter Use the Meter menu to display the printed paper counts on the control panel Admin Menu Network Use this menu to configure the network settings for the printer Para...

Page 53: ...nu 3 To move between structure levels press the or the Eject Set button or button Press the button to go to the lower level or press the button to return to the upper level Admin Menu Network 4 Press...

Page 54: ...buttons at the same time Once the change process is completed the factory defaults will be displayed Press the Eject Set button to confirm the value Continued from previous page Mode 1 30 mins 10 Pres...

Page 55: ...ot specify the settings on the control panel Printing is done using the settings on the printer driver Paper Type Specifies the type of paper loaded in each tray This item is displayed when the Bypass...

Page 56: ...re all printed in English Meter Displays the number of processed print jobs on the control panel The meter is divided according to the color modes Note For the procedures about checking the number of...

Page 57: ...t the IP address automatically RARP Uses RARP to set the IP address automatically DHCP Uses DHCP to set the IP address automatically Panel You can set the IP address manually by entering it on the ope...

Page 58: ...and 255 Mode Specifies the mode to limits for the registered IP address from Off default Accept or Reject Note The IP filter setting can be set on the CentreWare Internet Services For example to set...

Page 59: ...ror occurs in the printer The default is On You cannot adjust the sound volume Time Out Specifies the amount of time the printer waits to receive additional bytes of data from the computer When this t...

Page 60: ...sk To allocate memory to the RAM Disk file system for the secure print and proof print features Substiture Tray Specifies whether to print on paper loaded in another tray when there is no paper left i...

Page 61: ...Coated 1 default 0 Coated 2 default 0 Coated 3 default 0 Envelope default 0 Auto Reg Adj Adjust the color registration automatically Selecting On adjusts the color registration automatically The defau...

Page 62: ...On requires the operator to enter the password The default is Off Change Password Sets the four digit password The default is 0000 If you forget your password turn off the printer Then recover the pa...

Page 63: ...on next page Display Close the Menu screen Menu button Switch between the menu levels button moves one level downwards or button moves one level upwards Switch between menu or items in the same level...

Page 64: ...64 4 Setting on the Control Panel Continued from previous page Continued on next page...

Page 65: ...4 3 Menu List 65 Continued from previous page...

Page 66: ...ammed paper that is difficult or impossible to see do not try to remove it by yourself Doing so can cause injuries or burns Switch off the machine immediately and contact our Customer Support Center o...

Page 67: ...ing inside the printer 4 Close the front door Paper Jams in the Paper Tray Follow the procedure below to remove paper jammed in the paper tray 1 Slowly completely remove the tray from the printer 2 Re...

Page 68: ...the front door 7 Insert the tray into the printer and push until it stops Important Do not use excessive force on the tray Doing so could damage the tray or the inside the printer Paper Jams Between t...

Page 69: ...nd remove the jammed paper If the paper is torn remove any scraps of paper remaining inside the printer Important The fuser is hot Do not touch doing so may cause burns Note If only a small portion of...

Page 70: ...fuser area a sheet of paper may already have been fed from the tray Make sure there is no paper remaining inside the printer using step 8 through 14 8 Slowly completely remove the tray from the print...

Page 71: ...where the tray cartridge was in the printer and pull the jammed paper out carefully 12 Push up the button A and fully open the front door Confirm that there are no scraps of paper remaining inside the...

Page 72: ...r Jams at the Paper Inverter 1 Press the button B and open the front door B 2 Remove the jammed paper If the paper is torn remove any scraps of paper remaining inside the printer 3 Close the front doo...

Page 73: ...are no scraps of paper remaining inside the printer 4 Push up the button A and fully open the front door Confirm that there are no scraps of paper remaining inside the printer 5 Close the front door...

Page 74: ...he power to the printer Refer to Setup Guide Connecting the Power Cord Is the power cord connected to a power outlet with the correct voltage Connect the printer exclusively to a power outlet with a s...

Page 75: ...aper size on the printer driver or the control panel is correctly set Refer to Online Help for the printer driver Tray Settings P 55 Check whether the setting for margin is correct on the printer driv...

Page 76: ...table Load the correct type of paper Refer to Usable Paper P 41 Is the paper tray set correctly Push the paper tray completely into the printer Is the printer placed on a flat location Place the print...

Page 77: ...e toner in the cartridge Check the amount of the toner and prepare a new toner cartridge if need arises Refer to Online Help for CentreWare Internet Services Online Help for Status Monitor The Draft M...

Page 78: ...new drum cartridge Refer to Replacing the Drum Cartridge P 90 This may be due to breakdown of high voltage power Contact our Customer Support Center or your dealers Nothing is printed Multiple sheets...

Page 79: ...orrectly Refer to Replacing the Drum Cartridge P 90 The drum cartridge is defective or damaged Replace with a new drum cartridge Refer to Replacing the Drum Cartridge P 90 Text or images are printed a...

Page 80: ...rollers and other components along the paper path Refer to 5 1 When Paper Jams P 66 The printer is not level Reposition the printer on a flat stable surface Refer to Quick Reference Guide Safety Notes...

Page 81: ...ling tape is still on the specified toner cartridge Pull out the specified toner cartridge and remove the sealing tape Refer to Replacing the Toner Cartridges P 87 Replace Fuser The fuser unit needs t...

Page 82: ...rum Cartridge or Fuser Unit Message Condition Reason Action NNN NNN Restart Printer Error NNN NNN relates to printer problems Switch off the printer and then on 006 370 Restart Printer Condensation ma...

Page 83: ...ob Press the Eject Set button to clear the message cancel the current print job and conduct the next print job if any Press the Cancel button to cancel the print job Press the Menu button to open the...

Page 84: ...y control ADC sensor needs to be checked soon Check the printer s ADC sensor Refer to Cleaning the Density Sensor P 106 Ready to Print Non Dell Toner The printer is in the custom toner mode Though som...

Page 85: ...displayed throughout the Web browser Wait for a while as instructed If the problem persists refresh the web browser If nothing happens check if the printer is working properly The Refresh button is n...

Page 86: ...ttings in Properties of CentreWare Internet Services Is the printer e mail address specified Is Enable specified for StatusMessanger Are the SMTP server IP address and POP3 server IP address specified...

Page 87: ...nsumables The used toner cartridges and drum cartridges are recycled for environmental conservation and effective utilization of materials Dispose of the used toner cartridges and drum cartridges prop...

Page 88: ...p the levers at the ends of the toner cartridge that you want to replace and pull them up 4 Pull out the toner cartridge 5 Select the new toner cartridge whose color matches the cartridge holder and r...

Page 89: ...forward 9 Pull the toner seal straight up to remove it Note Pull the toner seal straight up Pulling the toner seal diagonally may tear the seal If there is an interval of more than 5 seconds from inse...

Page 90: ...splayed on the control panel When returning the setting to the normal mode select Off in step 3 below 1 Press the button and the Eject Set button simultaneously 2 Make sure that Custom Mode is display...

Page 91: ...t Do not touch inside the printer with your hands Some parts may be hot Hold the handle to avoid dropping the drum cartridge 5 Take the new drum cartridge out of the packaging box by holding its handl...

Page 92: ...inter Important Lowering the drum cartridge into the printer without correctly aligning the bosses on both sides of the drum cartridge with the slots can damage the drum cartridge 7 Pull the protectiv...

Page 93: ...p 1 Remove any print jobs from the face down tray close the bypass tray cover before opening the front door 2 Push up the button A and fully open the front door 3 Grip the tabs at both ends of the tra...

Page 94: ...94 6 Daily Care 6 To lock the transfer roll into the printer push down the tabs until you hear a click 7 Close the front door...

Page 95: ...port to check whether optional accessories have been correctly installed Panel Settings Print a detailed list of all the settings on the operator panel menus PCL Fonts Prints information of PCL fonts...

Page 96: ...s about checking the status of the local printer refer to 6 4 Checking Printer Status via Status Monitor P 101 Settings for CentreWare Internet Services This section explains the environment and setti...

Page 97: ...ur browser s online help Setting the Printer To use CentreWare Internet Services IP address of this printer must be set and InternetServices activated default Enable When InternetServices is disabled...

Page 98: ...ator s name and a password Important The administrator name is admin and the password is x admin as default settings When you use CentreWare Internet Services be sure to change the default password Yo...

Page 99: ...ting Refer to the example of the next paragraph 5 When you finish making the settings click Apply New Settings at the bottom of the right frame to restart the printer Note Click Restore Settings to re...

Page 100: ...ng print data from specified network address 192 168 and the print data from a part of the network address 192 168 200 are rejected and specified user IP address 192 168 200 10 in the rejected network...

Page 101: ...nitor functions When an error occurs on the printer while processing a print job a dialog box opens to and describes the problem on the computer s monitor An icon to check the printer s status is disp...

Page 102: ...Messenger feature settings on the network and e mail environment are required Check with your network administrator whether these settings are completed Network Environment Register user account Setti...

Page 103: ...ttings SMTP POP3 Device E mail Address SMTP Server Address POP3 Server Address POP User Name POP User Password APOP Setting Select appropriate settings for sending and receiving e mail Transport Proto...

Page 104: ...104 6 Daily Care 5 Select the Notify Job End by E mail check box 6 Enter the e mail address for notification in E mail Address 7 Click OK 6 5...

Page 105: ...s on the application In this case the blank page is counted as one page The following procedure shows how to check the meter 1 Press the Menu button to display the Menu screen 2 Press the or button un...

Page 106: ...a gap and cause problems Never use cleaning agents other than water or neutral detergent Cleaning the Interior After clearing paper jams or replacing the drum cartridge or toner cartridges inspect the...

Page 107: ...Gently wipe the density sensor window with a clean dry cloth or cotton swab Note Do not allow anything hard to come in contact with the density sensor window Do not use excessive force to clean the w...

Page 108: ...move any print jobs from the face down tray close the bypass tray cover before opening the front door 1 Push up the button A and fully open the front door 2 Push the button C and open the paper outlet...

Page 109: ...dots Note The graphic shows an example with magenta colored dots 6 Determine the position where colored dots were printed Then turn the gray colored part on the charge roll black colored roller by ro...

Page 110: ...ries Two persons one facing the front of the machine control panel and the other facing the back should firmly grip the recessed areas on the bottom part of both sides of the machine Never try to lift...

Page 111: ...g the power cord make sure that you pull the plug and not the cord Pulling the cord can damage it which can lead to fire or electrical shock 3 Remove any paper in the face down tray and return the pap...

Page 112: ...the handle and pull it up and out Important Do not touch inside the printer with your hands Some parts may be hot 8 Close the paper outlet cover and the front door 9 Lift the printer and move it gent...

Page 113: ...ay decrease due to paper type such as transparency or envelope size and printing conditions The print speed may decrease due to image quality adjustment 2 Continuous print speed of documents that are...

Page 114: ...the standard configuration Face down tray capacity P paper Standard About 250 sheets face down CPU XXXXXXXXXX Memory capacity Standard 64 MB 1 memory slot 1 empty slot Optional 128 256 512 MB addition...

Page 115: ...emission level bystander position Power consumption Maximum 900 W Sleep mode 5 W or less Avalage Waiting xxx W Continuous color printing xxx W Continuous monochrome printing xxx W Important In low pow...

Page 116: ...cifications 144 pin SO DIMM Non ECC PC133 CL 2 or 3 256 MB memory 512 MB memory EL300452 550 sheet feeder EL300447 Paper tray that can be loaded up to 550 sheets of standard paper XC 4200DP Load direc...

Page 117: ...es maintenance products do not open the packaging and avoid storing them in the following locations Locations with high temperature and humidity Locations near open flame Locations with direct exposur...

Page 118: ...ment Parts Note The number of sheets listed under lifespan is the number of pages that can be printed continuously using A4 size paper As the lifespan differs according to factors such as the print co...

Page 119: ...llows http download fujixerox co jp For details on the latest printer driver features refer to the Online Help for the printer driver Using the tool to install the driver of the CentreWare EasyOperato...

Page 120: ...you can send print data from the computer as well as send information such as print status from the printer to the computer Browser Software to display and view at your computer information on the Int...

Page 121: ...software such as printer driver into the computer system as well as incorporating the network extension card into the printer In this manual install is mainly used to describe incorporating software i...

Page 122: ...ftware such as application software Parallel interface One data transmission method between the computer and peripherals Transmit multiple bits of data simultaneously A typical parallel interface is t...

Page 123: ...2003 SNMP A protocol that manages devices connected to the network SNP works through the SNMP manager and SNMP agents SNMP manager is software that manages devices and SNMP agents are the devices that...

Page 124: ...the consumables 117 Types of Consumables 117 Control panel 12 14 52 Control panel setting 52 Changing menu settings 53 Description of Menu Items 55 Initializing 54 Menu List 63 Custom mode 90 Custom...

Page 125: ...ed with toner 78 Printed image smudges when rubbed with your finger 78 Printing is light faded blurred 77 Spots of missing text 78 Text is blurred 79 Text or images are printed at an angle 79 The tone...

Page 126: ...rts Lists 95 U Upgrading Firmware version 119 Printer driver 119 USB port 13 V Ventilation hole 12 13 W When paper jams 66 At the fuser unit 69 At the paper inverter 72 Between the drum cartridge and...

Page 127: ...on Address z About the Guide Other comments After completing this form detach and send it to the address below Please use your own envelope and postage stamp Thank you for your cooperation Fuji Xerox...

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