NetWare
157
Problem Solving
16
When no notification is received
The possible causes, check points and remedies when no notification is received on
the computer which instructed a print job are as follows.
When the printing problems are not notified
When the completion of the job is not notified
Cause
Check point
Remedy
The user is not listed on the print
server notification recipients.
Use PCONSOLE on the
computer to check if the job user
or user’s group has been
registered under [Print Server
Information] > [Printer] > [Printer
xxx Environment Settings] >
[Notify].
Add the name of the job user or
the name of the user’s group to
[Notify].
Cause
Check point
Remedy
The [Notify] option is not
specified when the computer
transmitted the print data.
Confirm if the [Notify] option is
specified when transmitting the
print data.
Specify the [Notify] option when
transmitting the print data.
Netware command [CASTOFF]
has been issued on the
computer.
-
Issue the NetWare command
[CASTON] on the computer.
