16 Problem Solving
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Problem Solving
16
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Adjust the receiving buffer [SMB (Spool)] size according to usage. When the
receiving buffer [SMB (Spool)] size is smaller than the transmitted data, the machine
may not be able to receive the data.
Configuration on a Computer
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IP addresses are managed throughout the system as a whole. The configuration
should be performed only after consulting with your network administrator.
Switching Off the Power
Check the following points when switching off the machine.
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When [SMB (Spool)] is set to [Memory].
All print data spooled within the machine memory, including the data which is being
printed is erased. The print data will not be found when the machine is powered on
again.
However, if the power was switched off immediately after a computer instructed a
print job, the job may remain on the computer. In this case, the stored data on the
computer will be printed out in order before any later instructions when the machine
is powered back on.
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When [SMB (Spool)] is set to [Hard Disk].
All print data spooled in the machine hard disk, including the data which is being
printed is preserved. In this case, the stored data on the machine hard disk will be
printed out in order before any later instructions when the machine is powered back
on.
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When [SMB (Spool)] is set to [Off].
All print data spooled in the machine receiving buffer, including the data which is
being printed is erased. The print data will not be found when the machine is powered
on again.
However, if the power was switched off immediately after a computer instructed a
print job, the job may remain on the computer. In this case, the stored data on the
computer will be printed out in order before any later instructions when the machine
is powered back on.
While Printing
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When [SMB (Spool)] is set to either [Hard Disk] or [Memory].
If the transmitted print data size exceeded the available amount of either hard disk
or memory, the print data will not be received.
Note
•
When the print data has exceeded the receivable size, some computers may immediately
re-transmit the print data. When this occurs, the computer appears to be halted. Deal with
this problem by canceling the print data transmission from the computer.
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When [SMB (Spool)] is set to [Off].
While the machine is receiving a print request from a computer, the machine cannot
accept any print requests from other computers.
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When a computer's IP address or a computer name is changed.
When a computer's IP address or a computer name is changed, queries and cancel
processes from the machine will not be performed correctly. Switch the machine off
and on when there is no print data in the receiving buffer.
Note
•
Canceling print jobs or forcing the machine to print the remaining jobs in the receiving buffer
can be operated from the control panel on the machine. For information on the operation,
refer to “Job Status" in Chapter 12 of the User Guide.
