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9 After-sales Services
3. Repair during the guarantee period will be made
according to the guarantee stipulations.
1. In case the product does not function satisfactorily,
check first by referring to the page on
troubleshooting to see if this is actually a trouble.
2. If the product remains unsatisfactory even after
checking, contact the dealer from which you have
purchased the product or the service center
described in the manual and request repair.
4. After expiration of the guarantee period, the
charged repair will be made at the customer’s
request.
1 The warranty period of your product is 12 months from the date of purchase.
2 We will repair or replace your product free of charge for troubles occurred in your product during proper usage in the
warranty period.
3 This warranty is limited to the product itself and shall not be construed to cover all and any consequential losses
(operating losses, various expenses, etc.) from malfunctions or troubles of the product.
4 The provisions of this warranty are valid only in Japan.
When you are going to indirectly export the product you purchased to a foreign country, the provisions shall be
exempted from application provided that a certification be issued that the product is not subject to the export control
regulations and, in such case, all liabilities in relation to the product shall be borne by the exporting party .
5 Repair shall be paid by the user even during the warranty period for the following cases.
.
6 Ask your dealer or the nearest sales office for repair for malfunctions after the warranty period.
(
In principle, the retention period of repair parts is five years after the end of production.
)
7 Product warranty for products sold overseas by our overseas sales department shall be separately specified.
Warranty Provisions
a
)
The user did not return the customer card or made user registration at our HP within one month from the date of
purchase.
b
)
This warranty card was not presented or user registration could not be confirmed at the time of request for repair.
c) When the dealer name is not sealed on the warranty card or the date of the purchase is not indicated on it.
d
)
Malfunctions or damages caused by handling that is against cautions in the manual or labels on the product, or
transportation from the installation site after purchase, dropping during use, or shocks.
e
)
Malfunctions or damages caused by mishandling, unauthorized modification or repair by the user.
f
)
Malfunctions or damages caused by a fire, an earthquake, wind and flood, salt damage, lightening, or other Acts of
God or external factor including the power supply.
g
)
Degrading of performance or malfunctions resulted from consumption of consumable parts or replacement of
consumable parts.