OS X System Requirements
Related tasks
Scanning with OS X Using Image Capture
Cannot Start Epson Scan
If you cannot start Epson Scan, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows 8.x
: Navigate to the
Apps
screen and select
EPSON Scan Settings
. Make sure the correct
Connection
setting is selected, then click the
Test
button.
Windows (other versions)
: Click
or
Start
>
All Programs
or
Programs
>
EPSON
>
EPSON
Scan
>
EPSON Scan Settings
. Make sure the correct
Connection
setting is selected, then click the
Test
button.
OS X
: Open the
Applications
folder, click
Epson Software
, and click
EPSON Scan Settings
. Make
sure the correct
Connection
setting is selected, then click the
Test
button.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
Note:
With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can
download and install Epson Scan scanning software. Epson Scan provides additional image adjustment
and photo correction features for enhancing scanned images, and provides an interface for TWAIN-
compliant OCR scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's
driver download site (
U.S. downloads
or
Canadian downloads
).
Parent topic:
Solving Scanning Problems
Related tasks
Scanning with OS X Using Image Capture
Starting a Scan with Document Capture Pro or Document Capture
Starting a Scan Using the Epson Scan Icon
297
Summary of Contents for WF-5620
Page 1: ...WF 5620 User s Guide ...
Page 2: ......
Page 119: ...You see a window like this 2 Click the Scan icon 119 ...
Page 134: ...You see this window 134 ...
Page 180: ...You see this window 3 Select Fax Settings for Printer Select your product if prompted 180 ...
Page 193: ...You see this window 4 Select Speed Dial Group Dial List 193 ...
Page 241: ...Related references Ink Cartridge and Maintenance Box Part Numbers 241 ...