Epson WF-5620 User Manual Download

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Document Jams in the Automatic Document Feeder

Paper Jam Problems in the Duplexer (Rear Cover)

If paper has jammed in the duplexer, follow the steps here to clear the jam.

1. Cancel the print job from your computer, if necessary.

2. Press the buttons on the sides of the rear cover and remove it.

3. Carefully remove any jammed paper.

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Summary of Contents for WF-5620

Page 1: ...WF 5620 User s Guide ...

Page 2: ......

Page 3: ...ning Off the Operation Time Out Setting 24 Product Parts Locations 25 Product Parts Top 26 Product Parts Inside 28 Product Parts Back 29 Using Eco Mode and Other Power Saving Settings 30 Changing the Eco Settings 30 Changing the Sleep Timer Settings 31 Changing the Power Off Timer Settings 32 Epson Connect Solutions for Smartphones Tablets and More 33 Using Epson Email Print 33 Using the Epson iPr...

Page 4: ... Cassette 51 Loading Paper and Envelopes in the Rear Paper Feed Slot 55 Paper Loading Capacity 60 Available Epson Papers 61 Selecting the Paper Settings for Each Source Control Panel 63 Paper Type Settings 64 Selecting Default Paper Settings Administrator 65 Selecting the Default Printer Settings 65 Paper Source Settings Options 67 Setting the Universal Print Settings 67 Universal Print Settings O...

Page 5: ...eset Windows 91 Selecting Extended Settings Windows 93 Extended Settings Windows 94 Printing Your Document or Photo Windows 95 Selecting Default Print Settings Windows 96 Changing the Language of the Printer Software Screens 97 Changing Automatic Update Options 98 Printing with OS X 99 Selecting Basic Print Settings OS X 100 Paper Source Options Mac OS X 103 Print Quality Options OS X 103 Print Op...

Page 6: ...ce Mode 129 Selecting a Scan Area Office Mode 129 Available Image Adjustments Office Mode 132 Scanning in Professional Mode 133 Available Document Source Settings Professional Mode 136 Available Image Types Professional Mode 136 Selecting a Scan Area Professional Mode 137 Available Image Adjustments Professional Mode 140 Selecting a Scan Size Professional Mode 142 Image Preview Guidelines 145 Scan...

Page 7: ...atures Using the Fax Utility Windows 179 Setting Up Fax Features Using the Fax Utility OS X 181 Setting Up Contacts and Contact Groups 183 Setting Up Contacts Using the Product Control Panel 183 Creating a Contact 183 Editing or Deleting a Contact 186 Creating a Contact Group 187 Editing or Deleting a Contact Group 189 Setting Up Speed Group Dial Lists Using the Fax Utility Windows 191 Setting Up ...

Page 8: ... Printing JPEG Photos 218 Printing TIFF Files 220 Photo Adjustment Options Device Mode 220 Print Setting Options Device Mode 221 Transferring Files on a USB Flash Drive 222 Setting Up File Sharing for File Transfers From Your Computer 222 Transferring Files from a USB Flash Drive to Your Computer 223 Replacing Ink Cartridges and Maintenance Boxes 225 Check Cartridge and Maintenance Box Status 225 ...

Page 9: ...ng the Print Head Using the Product Control Panel 251 Aligning the Print Head Using a Computer Utility 253 Cleaning the Paper Guide 255 Cleaning and Transporting Your Product 257 Cleaning Your Product 257 Transporting Your Product 259 Solving Problems 260 Checking for Software Updates 260 Product Status Messages 261 Status Menu Error Codes 262 Running a Product Check 265 Resetting Control Panel De...

Page 10: ... Nothing Prints 285 Product Icon Does Not Appear in Windows Taskbar 285 Printing is Slow 286 Solving Page Layout and Content Problems 287 Inverted Image 288 Too Many Copies Print 288 Blank Pages Print 288 Incorrect Margins on Printout 289 Incorrect Characters Print 289 Incorrect Image Size or Position 290 Slanted Printout 290 Solving Print Quality Problems 291 White or Dark Lines in Printout 291 B...

Page 11: ... Receive Faxes 302 Cannot Receive Faxes with a Telephone Connected to Your Product 303 When to Uninstall Your Product Software 303 Uninstalling Product Software Windows 304 Uninstalling Product Software OS X 305 Where to Get Help 305 Technical Specifications 307 Windows System Requirements 307 OS X System Requirements 308 Printing Specifications 308 Scanning Specifications 309 Automatic Document F...

Page 12: ... Wireless Connection Safety Instructions 321 Telephone Equipment Safety Instructions 321 FCC Compliance Statement 322 Software Notice 324 Trademarks 327 Copyright Notice 327 libTIFF Software Acknowledgment 328 A Note Concerning Responsible Use of Copyrighted Materials 329 Default Delay Times for Power Management for Epson Products 329 Copyright Attribution 329 12 ...

Page 13: ...WF 5620 User s Guide Welcome to the WF 5620 User s Guide For a printable PDF copy of this guide click here 13 ...

Page 14: ...ore Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Setting a Password and Locking the Control Panel Changing LCD Screen Language Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Parent topic Product Basics C...

Page 15: ...atus Icon Information Your product may display status icons on the LCD screen for certain product status conditions Press to view or change the current network settings Icons Description Displays additional information or instructions such as on loading paper or placing a document A document is in the Automatic Document Feeder ADF One or more of the ink cartridges are running low on ink or the mai...

Page 16: ...is full Delete received faxes you have already read or printed If you have set up the product to save received faxes on a computer or external storage device turn on the computer or connect the storage device to the product A Wi Fi or an Ethernet connection is being processed No Ethernet connection An Ethernet connection has been established No Wi Fi connection A Wi Fi network error has occurred o...

Page 17: ...umables and any errors that have occurred with the product Select the error from the list to display the error message Job Monitor Displays the current job and any jobs waiting to be processed Job History Displays the job history and any error codes for failed jobs in the history Job Storage Select Inbox to display received faxes stored in the product s history Confidential Job Displays jobs that ...

Page 18: ...1 Press the home button if necessary 2 Select Setup You see a screen like this 3 Scroll down and select Admin Settings 4 Select Admin Password 5 Select Register You see a screen like this 18 ...

Page 19: ...e locked settings Note If you forget your password contact Epson for assistance Entering Characters on the LCD Screen Using Presets Parent topic Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings To move the cursor select or To change the case of letters select To delete the previous character select To enter n...

Page 20: ...s as presets This lets you easily reuse them whenever necessary Note Presets can be locked by an administrator If you cannot access or change presets contact your administrator for assistance 1 Press the home button if necessary 2 Select Presets Enter the Administrator password if necessary You see a screen like this 3 Select Add New 4 Select the function for which you want to set up a preset 20 ...

Page 21: ...ect the settings you want to save and select Save You see a screen like this 6 Use the displayed keyboard to enter a name for the preset and press 7 Select Save When you copy fax or scan you can use the preset by selecting Presets and selecting your preset from the list 21 ...

Page 22: ...screen Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Setup You see a screen like this 3 Scroll down and select System Administration 4 Select Common Settings 5 Scroll down and select Language 6 Select a language Parent topic Using the Control Panel 22 ...

Page 23: ...ntact your administrator for assistance 1 Press the home button if necessary 2 Select Setup You see a screen like this 3 Scroll down and select System Administration 4 Select Common Settings 5 Select Sound 6 Select Button Press 7 Press to decrease or to increase the sound 8 Select OK to exit Parent topic Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the L...

Page 24: ...w buttons 7 Select OK to exit Parent topic Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity This feature is enabled by default but you can turn it off Note This setting can be locked by an administrator If you cannot access or change this setting contact your admini...

Page 25: ...ct Common Settings 5 Scroll down and select Operation Time Out 6 Select Off Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Top Product Parts Inside Product Parts Back Parent topic Product Basics 25 ...

Page 26: ...rts Top 1 ADF cover 2 Automatic Document Feeder ADF 3 Edge guide 4 ADF input tray 5 ADF output tray 6 Paper cassette 1 7 Optional paper cassette unit 8 Optional paper cassette cover 9 Optional paper cassette 2 26 ...

Page 27: ...1 Edge guides 2 Paper stopper 3 Output tray extension 4 Output tray 5 Edge guides 6 Rear paper feed slot 7 Feeder guard 27 ...

Page 28: ...1 Document cover 2 Scanner glass 3 Control panel 4 USB Type A port for external devices Parent topic Product Parts Locations Product Parts Inside 28 ...

Page 29: ... 3 Print head Parent topic Product Parts Locations Product Parts Back 1 Line port 2 EXT port 3 USB port 4 LAN port 5 Service USB port do not remove sticker 6 Maintenance box 7 Rear cover 8 AC inlet Parent topic Product Parts Locations 29 ...

Page 30: ...ic Product Basics Changing the Eco Settings You can use the product s control panel to change the Eco settings Note The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in the Common Settings menu If you turn on Eco Mode 2 sided copying is selected by default The Eco Mode setting can be locked by an administrator If you cannot access or change this setting contact your administrat...

Page 31: ...locked by an administrator If you cannot access or change this setting contact your administrator for assistance The Sleep Timer setting in Eco Mode overrides this Sleep Timer setting 1 Press the home button if necessary 2 Select Setup 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Select Common Settings 5 Select Sleep Timer You see a screen like thi...

Page 32: ...ified period of time Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Setup You see a screen like this 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Select Common Settings 5 Select Power Off Timer 6 Select a time per...

Page 33: ...as described in this manual See the link below 2 If you did not already set up Email Print when you installed your product software visit epson com connect to learn more about Email Print check compatibility and get detailed setup instructions 3 Send an email with attachments to your product s Email Print address Note Both the email and any attachments print by default You can change these printin...

Page 34: ...d how to download the software 3 Download and install the Remote Print software 4 Obtain the email address and optional access key of the Epson product you want to use for printing and enter this address during Remote Print setup 5 Select the print command in your application and choose the Remote Print driver for your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and ...

Page 35: ... 2 Connect your Apple device to the same wireless network that your product is using 3 Print from your iPad iPhone or iPod touch to your product Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Google Cloud Print With a Google Account you can print from your Apple or Android device to your Epson product You can also print from Chromebooks and the Google Chrome browser wit...

Page 36: ... Next 8 Click OK to launch the sign in page A separate browser window opens 9 Enter your Google Account username and password and click Sign in or if you don t have an account click Sign up for a new Google Account and follow the on screen instructions 10 Click Finish printer registration to complete setup and print a test page Your product is now linked to your Google Account and can be accessed ...

Page 37: ...up WPS Printing a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 37 ...

Page 38: ... Networking Selecting Wireless Network Settings From the Control Panel You can select or change wireless network settings using your product control panel To install your product on a wireless network follow the instructions on the Start Here sheet and install the necessary software The installer program guides you through network setup 1 Press the home button if necessary 2 Press 3 Select Wi Fi S...

Page 39: ...he wireless network name manually select Other Networks and select the Network SSID field Use the displayed keypad to enter your network name 6 Select the Password field and enter your wireless password using the displayed keypad Note The network name and password are case sensitive Be sure to correctly enter uppercase and lowercase letters and numeric or special characters Press or to move the cu...

Page 40: ... the back button 9 If you want to print a network setup report press one of the buttons Otherwise select Done 10 Press the home button to return to the Home screen If the network connection is successful the Wi Fi icon in the upper right corner of the LCD screen is lit as shown Parent topic Wi Fi Infrastructure Mode Setup Related references Control Panel Buttons and Lights 40 ...

Page 41: ... as the network access point for up to 4 devices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode If your product is already connected to a wireless network it enters peer to peer mode and disconnects from any other networks This also disables any other product features requiring access to the Internet When operating in this mode your pr...

Page 42: ...hout a wireless router or access point 1 Press the home button if necessary 2 Press 3 Select Wi Fi Setup You see a screen like this 4 Scroll down and select Wi Fi Direct Setup 5 Select Connection Setup 6 Select Change Password and select Yes Note If you have already connected devices or computers to your product via Wi Fi Direct they are disconnected when you change the password 42 ...

Page 43: ...be at least 8 and no more than 22 characters long Press or to move the cursor Press to change the case of letters Press to delete the previous character Press to enter numbers and symbols Press to enter a space 8 Press when you finish entering your password 43 ...

Page 44: ...n and should be able to print directly to your product from your computer or device Note If the AP or Direct connection symbol is not displayed on the LCD screen Wi Fi Direct mode is not enabled Repeat these steps to try again Parent topic Wi Fi Direct Mode Setup Related references Control Panel Buttons and Lights Related tasks Entering Characters on the LCD Screen Wi Fi Protected Setup WPS If you...

Page 45: ...nect to a Network Parent topic Wi Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS enabled wireless router or access point you can use Wi Fi Protected Setup WPS to connect your product to the network 1 Press the home button if necessary 2 Press 3 Select Wi Fi Setup You see a screen like this 4 Select Push Button Setup WPS 5 Follow the instructions on the LCD screen to com...

Page 46: ...he LCD screen is lit as shown Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the home button if necessary 2 Select Setup 46 ...

Page 47: ... Network Status 4 Select Wi Fi Network Status You see a screen like this Note If you are connected to a wireless network the signal strength is also displayed 5 Select Print 6 Press one of the buttons to print the network status sheet 47 ...

Page 48: ...your product s built in Web Config utility from a computer or other device that is connected to the same network as your product Note For more information on the Web Config utility see the Administrator s Guide 1 Print a network status sheet 2 Locate the IP Address for your product that is listed on the network status sheet 3 On a computer or other device connected to the same network as your prod...

Page 49: ...eatures 2 Connect one end of an Ethernet network cable to the product s LAN port 3 Connect the other end to any available LAN port on your router or access point 4 Download and install your product software from the Epson website 5 Follow the on screen instructions to install the software 6 When you see the Select Your Connection screen select Wired network connection 7 If you see a Select Setup O...

Page 50: ...eatures if you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the home button if necessary 2 Press 3 Select Wi Fi Setup You see this screen 4 Scroll down and select Disable...

Page 51: ...rs Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator Installing and Enabling the Optional Second Paper Cassette Loading Paper in the Cassette You can load plain paper in these sizes in the paper cassette Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm Legal 8 5 14 inches 216 357 mm 1 Close the paper stopper and output tray if ne...

Page 52: ...paper cassette If you are loading paper in the optional cassette remove the paper cassette cover 3 Slide the edge guides outward Note If you are using legal size paper squeeze the tab and extend the paper cassette 52 ...

Page 53: ...uide to the paper size you are using 5 Load a stack of paper printable side down against the edge guide as shown Note Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette 53 ...

Page 54: ...h the paper cassette cover Note Make sure the paper fits beneath the top edges of the guide Caution To prevent paper feeding problems make sure you do not load too much paper in the cassette 7 Keep the cassette flat as you gently insert it 8 Select the size and type of paper you just loaded on the product LCD screen 54 ...

Page 55: ...ur document faces Load the printable side facedown Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guides Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper and Envelopes in the Rear Paper Feed Slot Loading Paper and Envelopes in t...

Page 56: ...1 Extend the output tray and open the paper stopper Note If you are using legal size or longer paper do not open the paper stopper 2 Pull up the paper support for the rear paper feed slot 56 ...

Page 57: ... If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges Note You can load one sheet of binder paper with holes on one of the long edges as shown Do not select automatic 2 sided printing for this type of paper 57 ...

Page 58: ...e up and short edge first in the center of the tray Caution To prevent paper feeding problems make sure you do not load too much paper in the slot Load envelopes short edge first with the flap facing down and the flap edge to the left in the center of the slot 58 ...

Page 59: ...re printed paper top edge first Do not load paper above the arrow mark inside the edge guides If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time If print quality declines when printing multiple envelopes try loading one envelope at a time Do not load envelopes that are curled folded or too thin Check the paper package for any ...

Page 60: ...es 210 297 mm 250 sheets 1 sheet Legal 8 5 14 inches 216 357 mm Epson Bright White Paper 200 sheets 50 sheets 20 sheets for manual two sided printing Epson Presentation Paper Matte 80 sheets Thick paper cardstock up to 68 lb 10 sheets 256 g m2 Letter 8 5 11 inches 216 279 mm and A4 8 3 11 7 inches 210 297 mm 5 sheets for manual two sided printing 1 sheet Legal 8 5 14 inches 216 357 mm 60 ...

Page 61: ...Glossy Epson Premium Photo Paper Semi gloss Envelopes 10 envelopes Parent topic Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Paper Type Size Part number Sheet cou...

Page 62: ...entation Letter 8 5 11 inches S041341 50 Paper Matte 216 279 mm Epson Photo Paper Glossy 4 6 inches 102 152 mm S041809 50 S042038 100 Letter 8 5 11 inches S041141 20 216 279 mm S041649 50 S041271 100 Epson Premium Photo Paper 4 6 inches 102 152 mm S041808 40 Glossy S041727 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches S042183 25 216 279 mm S041667 50 E...

Page 63: ...279 mm Parent topic Loading Paper Selecting the Paper Settings for Each Source Control Panel You can change the default paper size and paper type for each source using the control panel on the product 1 Press the home button if necessary 2 Select Setup You see a screen like this 3 Select Paper Setup 4 Select the paper source you want to change 63 ...

Page 64: ...nother paper source to change or press home to return to the Home screen Paper Type Settings Parent topic Loading Paper Paper Type Settings For this paper Select this Paper Type or Media Type setting Plain paper Plain Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Iron on Cool Peel Transfer paper Epson Photo Quality Self adhesive Sheets 64 ...

Page 65: ...resentation Paper Matte Epson Brochure Flyer Paper Matte Double sided Cardstock up to 68 lb Card Stock Parent topic Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator You can adjust default paper settings as an administrator that apply to all print jobs sent to the product Note These settings can be locked by an administrator If you cannot acc...

Page 66: ...t access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Select Setup You see a screen like this 3 Scroll down and select System Administration Enter the administrator password if necessary You see a screen like this 66 ...

Page 67: ...our printed jobs Paper Source Available settings Description Settings option Rear Paper Feed Normal Select Normal to give printing priority to paper loaded in the Priority rear paper feed slot Last A4 Letter Auto On Select On to switch the selected paper size to match the Switching loaded paper Letter or A4 if the wrong size is selected Off Auto Select Copy Select On for any of these settings to a...

Page 68: ...ou can t access these settings contact your administrator for assistance 1 Press the home button if necessary 2 Select Setup You see this screen 3 Scroll down and select System Administration Enter the administrator password if necessary You see this screen 68 ...

Page 69: ...page when Back performing double sided printing Left Offset in Back Check Paper On Select On to check the paper width before printing This Width prevents printing beyond the edges of the paper when the Off paper size settings are incorrect but may reduce the printing speed Dry Time Standard Select the ink drying time you want to use when performing double sided printing Long Longer Skip Blank Page...

Page 70: ...ic shock make sure you unplug the power cord 2 Remove the paper cassette from its carton and place it where you want to set up the product 3 Carefully lift the product as shown then gently lower it onto the paper cassette Make sure the connectors and pins align correctly 4 Reconnect the power cord and other connection cables and plug in the product 5 Turn on the product Parent topic Installing and...

Page 71: ...e Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing as shown Slide the original to the edges of the indicated corner Note You can place multiple originals on the scanner glass Just make sure they are at least 0 8...

Page 72: ...can both sides of a 2 sided document Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make sure your originals are not creased or folded and do not contain holes staples tape or other materials that could obstruct the feeder 1 Slide the ADF edge guide outward 2 Fan your stack of originals and tap them gently on a flat surface to even the edges 7...

Page 73: ...3 Insert the originals into the ADF faceup and top edge first The ADF icon on the control panel lights up 4 Slide the ADF edge guide against the originals but not too tightly 73 ...

Page 74: ...Note If you are copying two originals onto one sheet make sure the originals are loaded as shown Parent topic Placing Originals on the Product Related topics Copying Scanning Faxing 74 ...

Page 75: ...s onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass or place multi page documents in the ADF 2 Load the paper you want to print on 3 Press the home button if necessary 4 Select Copy You see a screen like this 5 To print more than one copy press a number key on the product s control panel or select copies and use the di...

Page 76: ...t the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Copying option Available settings Description Layout With Border Leaves a small margin around the image or document 2 up Copy Copies multiple page documents onto one sheet Also select Settings and change the Document Orientation and 4 up Layout Order settings ...

Page 77: ...pies 1 2 Sided 2 1 Sided Document Portrait Specifies the orientation of your originals Orientation Landscape Quality Text Specifies the document type of your originals and adjusts the quality of your copies Text Best Text Image Text Image Best Photo Density Varying levels Adjusts the lightness or darkness of copies Remove Shadow Off Select On to erase the shadows that appear in the center of a doc...

Page 78: ...elect to adjust the drying time for 2 sided copies if smudges or marks appear on the front of the paper when Long you print on the second side Longer Advanced Various settings Select advanced settings such as Saturation and Settings Sharpness Parent topic Copying 78 ...

Page 79: ... with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic U...

Page 80: ... view your print settings You see the Main tab of your printer settings window 4 For the Paper Source setting select where you loaded the paper you want to print on 5 Select the size of the paper you loaded as the Document Size setting 6 Select the orientation of your document Note If you are printing an envelope select Landscape 80 ...

Page 81: ... the Multi Page menu and select the printing options you want 12 To print multiple copies and arrange their print order select the Copies options 13 To preview your job before printing select Print Preview 14 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite 15 To reduce noise during printing when you select Plain Paper Bright Whit...

Page 82: ... setting you have chosen Draft For draft printing on plain paper Standard For everyday text and image printing Standard Vivid For text and graphics with good quality and print speed High For photos and graphics with high print quality More Settings Opens a window that lets you choose among levels of speed and quality Parent topic Selecting Basic Print Settings Windows Multi Page Printing Options W...

Page 83: ...hosen or if you are accessing the product over a network 1 Select the 2 Sided Printing checkbox 2 If the Auto checkbox is not automatically selected do one of the following Select the Auto checkbox to automatically print your double sided print job Deselect the Auto checkbox to print your double sided print job manually by printing one side and flipping the paper over to print the other side recom...

Page 84: ...You see this window 4 Select the double sided printing options you want to use 5 Click OK to return to the Main tab 6 Click the Print Density button 84 ...

Page 85: ...t to test the selected settings 11 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows Double sided Printing Options Windows You can select any of the available options on the 2 Sided Printing Settings window to set up your doub...

Page 86: ...Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the oth...

Page 87: ... size your image to fit the paper you loaded Select the size of the your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the follo...

Page 88: ...tout Note Click the Settings button to customize the text and location of the header or footer 4 To add a password to your print job select the Confidential Job checkbox then enter a password Confidential jobs are stored in the product s memory without being printed To print the job enter the password for the confidential job on the product s control panel Note Confidential print jobs are cleared ...

Page 89: ...ones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intenti...

Page 90: ...eadability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation High Speed Speeds up printing but may reduce print q...

Page 91: ...date and time come from the Windows Control Panel on your computer Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options ta...

Page 92: ...Place your cursor over one of the Printing Presets to view its list of settings 3 Use any of the available options on the screen to control your printing presets 4 To choose an option for printing select it 5 Click OK Parent topic Printing with Windows 92 ...

Page 93: ...s that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 4 Click the Extended Settings button 93 ...

Page 94: ...able EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect but may reduce print speed Thick paper and envelopes Prevents ink from smearing when you print on envelopes or other thick paper Separator Page Before each document prints a separa...

Page 95: ... resolution of print data to correct printing problems Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Parent topic Selecting Ex...

Page 96: ...s Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 96 ...

Page 97: ...em as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer sett...

Page 98: ...you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Sof...

Page 99: ...eature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings OS ...

Page 100: ...the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show ...

Page 101: ... The print window may look different depending on the version of OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 101 ...

Page 102: ...ck for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 102 ...

Page 103: ...ting Page Setup Settings OS X Paper Source Options Mac OS X You can select any of the available options in the Paper Source menu to print on the paper loaded in that source Auto Select Automatically selects the paper source based on the selected paper size Cassette 1 Selects the paper in cassette 1 as the paper source Cassette 2 Selects the paper in cassette 2 as the paper source Rear Paper Feed S...

Page 104: ...u can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Grayscale Prints text and graphics in black or shades of gray Mirror Image Lets you flip the printed image horizontally Parent topic Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Depending on your application you may be able to select th...

Page 105: ...cting Print Layout Options OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window To print multiple pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a...

Page 106: ...ttings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the version of OS X you are using 1 Select one of the Two sided Printing options 106 ...

Page 107: ...n 4 Print a test copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments OS X Parent topic Printing with OS X Double sided Printing Options and Adjustments OS X You can select any of the available options in the Two sided Printing Settings or Output Settings pop up menu to set u...

Page 108: ...eased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings OS X Managing Color OS X You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software...

Page 109: ...with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion m...

Page 110: ...photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your print...

Page 111: ...ese settings on the Options or Driver tab Note Automatic Cassette Switching is available only if your product has two cassettes Thick paper and envelopes Prevents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed 111 ...

Page 112: ... to receive warning notifications from the printer software for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Lower Cassette Specifies whether the optional cassette is present Parent topic Selecting Printing Preferences OS X Print...

Page 113: ...ete icon To pause a print job click the print job and click the Hold icon To resume a print job click the print job marked Hold and click the Resume icon To pause printing for all queued print jobs click the Pause Printer icon To check ink status click the Supply Levels icon OS X 10 8 10 9 To cancel printing click the button next to the print job To pause a print job click the button next to the p...

Page 114: ...arent topic Printing Your Document or Photo OS X Cancelling Printing Using a Product Button If you need to cancel printing press the Stop button on your product Parent topic Printing from a Computer 114 ...

Page 115: ...ng Program Parent topic Scanning Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image to a memory device or to your computer using your product s control panel 1 Make sure you installed the product software and connected the product to your computer or network Note Restart your computer after installing the product software to enable...

Page 116: ... Computer WSD lets you manage network scanning in Windows 8 Windows 7 or Windows Vista English only To use this feature you must first set up WSD Web Services for Devices on the computer 6 Select Preset to save your scan settings Note Presets can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 7 Do one of the following If you are ...

Page 117: ...uter connected to the product 2 Click the Manage Job icon from the toolbar at the top of the window You see a window showing the current scan job list 3 If you want to add a scan job click Add or the icon enter a name for the new job select settings as necessary and click OK You can now use the new scan job when you scan with Document Capture Pro or Document Capture Note See the Help information i...

Page 118: ...ram automatically saves your scanned file on your computer in the folder you specify You can select settings preview and change the scanned file settings as necessary 1 Do one of the following to start Document Capture Pro or Document Capture Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select EPSO...

Page 119: ...You see a window like this 2 Click the Scan icon 119 ...

Page 120: ... you want to use a scan job that you created instead select it from the Job list in the Document Capture Pro or Document Capture window click the Start Job button and skip the rest of these steps 3 Select any displayed scan settings you want to use Note See the Help information in Document Capture Pro or Document Capture for details 4 If you want to select detailed scan settings do one of the foll...

Page 121: ... topic Starting a Scan Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings scan and save the scanned image to a file Windows 8 x Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software Windows other versions Click or Start and select All Programs or Programs Select EPSON or EPSON Software and click EPSON Scan OS X Open the ...

Page 122: ...You see an Epson Scan window like this Parent topic Starting a Scan Related tasks Scanning with OS X Using Image Capture 122 ...

Page 123: ...stment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain p...

Page 124: ...You see an Epson Scan window like this Note Epson Scan may start in a different mode when you first access it Parent topic Starting a Scan 124 ...

Page 125: ...can Modes Epson Scan provides a choice of scan modes with different levels of control over your settings Office Mode You can quickly scan text documents and adjust them on a preview screen You can also select various image adjustment options and preview your scanned image Professional Mode You can manually customize all available settings and preview and size your scanned image Parent topic Select...

Page 126: ... Scan automatically saves your scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office Mode as the Mode setting 126 ...

Page 127: ...w 2 Select the Document Source setting indicating where you placed your original To scan a 2 sided document in the ADF select ADF Double sided Note If you are using the ADF remove any documents from the scanner glass 127 ...

Page 128: ...d select the area in your preview image that you want to scan scan area Note You cannot select a scan area if you chose ADF Double sided as the Document Source setting 12 Click the Image Adjustment tab and select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 13 Click Scan You see the File Save Settings window 14 Ch...

Page 129: ...ects the Automatic Document Feeder as the location where the originals are placed on your product for double sided scanning Auto Detect Automatically detects where the originals are placed on your product for scanning Parent topic Scanning in Office Mode Selecting a Scan Area Office Mode You can select a specific area in your preview image to include in your scanned image You can select the entire...

Page 130: ...1 In the Preview window click the Auto Locate icon to create a marquee dotted line on the preview image 130 ...

Page 131: ... where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions To create additional marquees up to 50 if available click the Copy Marquee icon to copy the existing marquee and paste it on the preview image 131 ...

Page 132: ...each scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Office Mode Related concepts Image Preview Guidelines Scan Resolution Guidelines Related tasks Selecting Scan File Settings Available Image Adjustments Office Mode You can select these Image Adjustments options in Epson Scan Office Mode Not all adjustment settings may be available depending on other se...

Page 133: ...can pages that contain no text or images Edge Fill Corrects shadowing around the edges of the image by filling the shadows with the color you select Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineat...

Page 134: ...You see this window 134 ...

Page 135: ... 9 If desired select the area in your preview image that you want to scan scan area Note You cannot select a scan area if you chose ADF Double sided as the Document Source setting 10 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 11 If you want to reduce or enlarge your image as you scan select the Target Siz...

Page 136: ...re placed on your product for scanning ADF Single sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for single sided scanning ADF Double sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for double sided scanning Parent topic Scanning in Professional Mode Available Image Types Professi...

Page 137: ... it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings Note In Professional Mode the default Preview mode is Normal mode To use Thumbnail Preview mode instead clic...

Page 138: ...1 Do one of the following to select your scan area in the Preview image Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image 138 ...

Page 139: ... scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 139 ...

Page 140: ...e preview style click one of the Size icons Note If you draw multiple marquees make sure you select the All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Available Image Adjustments Professional...

Page 141: ...blue shades in the scanned image Edge Fill Corrects shadowing around the edges of the image by filling the shadows with the color you select Auto Exposure Automatically adjusts the image exposure settings when you click the Auto Exposure icon To automatically adjust image exposure settings continuously click the Configuration button click the Color tab and select Continuous auto exposure You can a...

Page 142: ... in OCR Optical Character Recognition programs Parent topic Scanning in Professional Mode Selecting a Scan Size Professional Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct...

Page 143: ... the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it Note Manually adjusting the marquee will not change the target size of the scanned file The marquee only indicates the area of the image that will be scanned 143 ...

Page 144: ...e size click Save and click OK Then create a scan area on the preview image The marquee is automatically proportioned for your custom scan size 6 To use additional sizing tools click the Windows or OS X icon next to the Target Size setting and select options as desired Scale Reduces or enlarges your image by the percentage you enter 144 ...

Page 145: ...e a scanned image so you can print it at a larger size you may need to increase the resolution from the default resolution set by Epson Scan Follow these guidelines to determine the resolution setting you need You will enlarge the image as you scan it If you will enlarge the image using Epson Scan s Target Size setting you do not need to increase the Resolution setting You will scan the image at i...

Page 146: ...n file on the File Save Settings window You can also select various optional settings that control how Epson Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the icon on the Epson Scan window 146 ...

Page 147: ...r file format provides optional settings click the Options button to select them 5 Choose any of the optional settings you want to use by selecting their checkboxes 6 Click OK If you selected PDF or Multi TIFF as the Type setting you see this window after Epson Scan scans your document 7 Choose one of the following options on the screen If you are scanning only one page click Save File If you need...

Page 148: ... format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the compression the lower the image quality The Tiff format is recommended when you need to modify or retouch your scanned image Multi TIFF tif A Tiff file format when multiple pages are saved to the same file allowing you to edit the images using a compatible program PDF pdf A do...

Page 149: ...6 10 7 10 8 10 9 you can scan with your product using an image editing application such as Image Capture Note With OS X 10 6 10 7 10 8 or 10 9 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR...

Page 150: ...4 Select the Scan Mode setting indicating where you placed your original if available Select any other scan settings as necessary 150 ...

Page 151: ...Correction Provides a graphical interface for adjusting brightness tint temperature and saturation Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening...

Page 152: ...ocument Capture Pro to upload scanned images to a SharePoint server or a cloud service 1 Do one of the following to start Document Capture Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select EPSON Software then select Document Capture Pro OS X Open the Applications folder select the Epson Softw...

Page 153: ...ee all of them The available icons may vary depending on the software version you are using 6 Select your Destination settings Note The settings may vary depending on the software version you are using See the Help information in Document Capture Pro or Document Capture for details 7 Select any other scan settings as necessary and click Send Your originals are scanned and uploaded to the indicated...

Page 154: ...ing on the software version you are using See the Help information in Document Capture Pro for details 1 Load a multi page original with blank pages or barcodes inserted where you want to start a new scanned file 2 Do one of the following to start Document Capture Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Progra...

Page 155: ...originals select a folder name specification and click OK 10 Select any other settings from the File Name settings window as necessary and click OK 11 Select any other settings from the Batch Save window as necessary and click OK Your originals are saved into separate files as specified Note You can also create a scan job for scanning multi page originals as separate scanned files You can use the ...

Page 156: ...g Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can connect a telephone or answering machine to your product using an additional phone cable Note If you do not connect a telephone to your product make sure Receive Mode is set to Auto Otherwise you cannot receive faxes 1 Connect a phone cable t...

Page 157: ...DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem ISDN connection one phone number 157 ...

Page 158: ... router ISDN connection two phone numbers 1 ISDN wall jack 2 Terminal adapter or ISDN router 2 If you are connecting a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product 158 ...

Page 159: ... fax call when the phone is picked up Epson cannot guarantee compatibility with VoIP cable phone systems or fiberoptic digital services such as FIOS Parent topic Faxing Related tasks Receiving Faxes Automatically Setting Up Fax Features Before faxing with your product set up your fax header and select the fax features you want to use Note If you leave your product unplugged for a long period of ti...

Page 160: ...lated tasks Setting Up Fax Features Using the Fax Utility Windows Setting Up Fax Features Using the Fax Utility OS X Selecting Your Country or Region Before faxing select the country or region in which you are using your product Note If you change the country or region your fax settings return to their defaults and you must select them again This setting can be locked by an administrator If you ca...

Page 161: ...es If not select No and retry Note Changing the country or region restores the fax settings to the default settings Parent topic Setting Up Basic Fax Features Selecting the Date and Time Before faxing select the current date time and daylight saving phase in your area and choose your preferred date and time format Note This setting can be locked by an administrator If you can t access or change th...

Page 162: ...2 Select Setup 3 Scroll down and select System Administration Enter the administrator password if necessary 162 ...

Page 163: ...Settings 5 Select Date Time Settings You see a screen like this 6 Select Daylight Saving Time 7 Select the setting that applies to your area Winter it is winter or your region does not use Daylight Saving Time DST 163 ...

Page 164: ...d to enter the current date 11 Select the time format you want to use 12 Use the numeric keypad to enter the current time Parent topic Setting Up Basic Fax Features Using the Fax Setup Wizard You can setup the product s basic fax settings using the Fax Setting Wizard This wizard is automatically displayed when the product is turned on for the first time You can also change these settings individua...

Page 165: ...x header identifies the source of the faxes you send 9 On the Distinctive Ring Setting screen do one of the following If you have subscribed to a distinctive ring service from your telephone company select Proceed Select the ring pattern to be used for incoming faxes or select On Go to step 12 If you do not have a distinctive ring service select Skip and go to the next step Note Distinctive ring s...

Page 166: ...nnection screen select Start and follow the on screen instructions to check the fax connection and print a report of the check result If there are any errors reported try the solutions on the report and run the check again Note If the Select Line Type screen appears select the correct line type If the Select Dial Tone Detection screen appears select Disable However disabling the dial tone detectio...

Page 167: ...ton if necessary 2 Select Setup 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Scroll down and select Fax Settings 5 Select Basic Settings 6 Select Line Type 7 Select PBX 167 ...

Page 168: ...ou connect an external answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct The number of rings should be higher than the number of rings your answering machine is set to for answering a call Note This setting can be locked by an administrator If you can t access or change this setting contact your administrator for assistance 1 Press the hom...

Page 169: ...2 Select Setup 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Scroll down and select Fax Settings 5 Select Receive Settings 169 ...

Page 170: ...an detect fax tones and start receiving faxes If you answer the phone and hear a fax tone check that the product has started receiving the fax then hang up the phone Parent topic Setting Up Basic Fax Features Selecting Advanced Fax Settings You can select a variety of advanced fax settings Note These settings can be locked by an administrator If you can t access or change these setting contact you...

Page 171: ...2 Select Setup 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Scroll down and select Fax Settings 171 ...

Page 172: ...end Settings Fax Receive Settings Fax Output Settings Fax Basic Settings Fax Security Settings Fax Parent topic Setting Up Fax Features Related topics Setting Up Basic Fax Features Sending Faxes Sending Faxes Receiving Faxes User Default Settings Fax Set the default settings you want to use for faxing 172 ...

Page 173: ...ided faxing from the ADF The Direct Send option and color faxing are disabled On when you turn on this setting Direct Send Off Select On to send black and white faxes to a single recipient as soon as the connection is made without On saving the scanned image to memory You cannot use this setting when sending a color fax or sending a fax to multiple recipients Continuous Scan from Off Select On to ...

Page 174: ...ne must be connected to the product Auto Automatically receives and prints faxes Distinctive Ring All If you are using a Distinctive Ring Service on your phone line your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each If you use this service select the number of rings for your fax number so your Triple product can rec...

Page 175: ... connected to the product you can start receiving the fax by entering the code using the handset Parent topic Selecting Advanced Fax Settings Output Settings Fax Set the output options you want to use for incoming faxes Note If you select Save to Inbox faxes are saved in the product s memory Delete faxes after viewing or printing to prevent the memory from filling up Even if you select other optio...

Page 176: ...ived faxes are saved as PDF files and cannot be printed directly from the control panel Forward Forwards incoming faxes to as many as 5 numbers in your contact list Select Yes and Print to have faxes forwarded and printed automatically Note Color faxes cannot be forwarded Auto Reduction On Select to reduce the size of large received faxes to fit on the paper size in the selected paper source Off S...

Page 177: ... Image Prints transmission reports with an image of the first faxed page Does not work when you select Direct On Large Image Send Fax Log Auto Print Off Does not print the fax log On Every 30 Prints the fax log after 30 faxes are sent or received On Time Prints the fax log at a time you select using the numeric keypad displayed on the LCD screen Report Format Simple Selects the amount of informati...

Page 178: ... digit of a fax number Line Type PSTN Selects a standard phone line Public Switched Telephone Network PBX Selects Private Branch Exchange the type of phone line used in office environments where an access code such as 9 must be used to call an outside line Header Fax Header Select to enter the header information and your phone number for inclusion on outgoing faxes Your Phone Number Parent topic S...

Page 179: ...ry On Clear Backup Data Deletes all sent or received fax data remaining in your product s memory run this function if you are giving away or disposing of your product Parent topic Selecting Advanced Fax Settings Setting Up Fax Features Using the Fax Utility Windows You can set up your fax header and select your fax settings using the FAX Utility for Windows 1 Do one of the following Windows 8 x Na...

Page 180: ...You see this window 3 Select Fax Settings for Printer Select your product if prompted 180 ...

Page 181: ...ation and select your fax settings Note For detailed information select the FAX Utility Help option Parent topic Setting Up Fax Features Related topics Setting Up Fax Features Setting Up Fax Features Using the Fax Utility OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X 181 ...

Page 182: ...ock select System Preferences Select Print Fax select the FAX option for your product and select Open Print Queue Select Utility 2 Double click FAX Utility if necessary You see this window 3 Select your FAX product in the Printer list 4 Select Fax Settings 5 Follow the prompts that appear on the screen to enter your fax header information and select your fax settings Note For detailed information ...

Page 183: ...d contact groups using the control panel on your product Note Contacts can be locked by an administrator If you cannot access or change contacts contact your administrator for assistance Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic Setting Up Contacts and Contact Groups Related tasks Setting Up Speed Group Dial Lists Usi...

Page 184: ...You see a screen like this 3 Select Contacts Enter the administrator password if necessary You see a screen like this 4 Select Menu 184 ...

Page 185: ...f contacts and groups if necessary 5 Select Add Entry 6 Select the number you want to use for the contact you are adding You see a screen like this 7 Select the Name field use the displayed keyboard to enter the contact name up to 30 characters and press 185 ...

Page 186: ...de line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 10 Set the Fax Speed if necessary 11 Select Save Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact You can edit or delete any of the contacts on your list 1 Press the home button if necessa...

Page 187: ...change enter the correct information and select When you are finished editing select Save Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients Note You can create up to 100 contacts and contact groups combined 1 Press the home button if necessary 2 Select Fax 187 ...

Page 188: ...cts Enter the administrator password if necessary 4 Select Menu You see a screen like this Note You can print your list of contacts and groups if necessary 5 Select Add Group 6 Select the number you want to use for the group you are adding 188 ...

Page 189: ...his field is optional 9 Select Proceed You see your contacts list 10 Select the number next to each contact you want to include in your group A check mark appears next to each selected contact 11 Select Save Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries You can also delete the ent...

Page 190: ...see a screen like this 3 Select Contacts Enter the administrator password if necessary You see a screen like this showing both individual contacts and contact groups 4 Select the group you want to edit 190 ...

Page 191: ...ol Panel Setting Up Speed Group Dial Lists Using the Fax Utility Windows You can set up your speed dial and group dial lists using the FAX Utility for Windows The utility also lets you import fax numbers from the Windows Address Book and back up fax numbers stored in your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 Do one of the following Windows 8 x ...

Page 192: ...2 Select FAX Utility You see this window 3 Select Fax Settings for Printer Select your product if prompted 192 ...

Page 193: ...You see this window 4 Select Speed Dial Group Dial List 193 ...

Page 194: ...enter a name and fax number and click OK To create a group dial entry select Group enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Related topics Setting Up Contact...

Page 195: ...OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FAX option for your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select the FAX option for your product and select Open Print Queue Select...

Page 196: ... fax number and click OK To create a group dial entry select Group Dial enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 To import entries from your MacAddress book click the icon 9 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts an...

Page 197: ...nt topic Sending Faxes Related tasks Selecting the Line Type Using Presets Related topics Setting Up Contacts Using the Product Control Panel Placing Originals on the Product Sending a Fax Using the Keypad Contact List or History You can send a fax from your product control panel by entering the fax number or selecting the number from either the contact list or fax history Note You can send a blac...

Page 198: ...e numeric keypad on the control panel to enter a fax number Note If direct dialing has been restricted you can only select the number from the contact list or fax history If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code Select from the contact list Select ...

Page 199: ...ages when the Direct Send setting is turned on 7 If you want to save your fax settings for later use select Presets and add a new entry 8 Press one of the buttons Note To cancel faxing press the Stop button You can also cancel the job or check the job status from the Status Menu Your product scans your original and prompts you to place additional pages if necessary After scanning your originals yo...

Page 200: ... The Direct Send option and color faxing are disabled when On you turn on this setting Direct Send Off Select On to send black and white faxes to a single recipient as soon as the connection is made without On saving the scanned image to memory You cannot use this setting when sending a color fax or sending a fax to multiple recipients Priority Send Off Select On to send the current fax before oth...

Page 201: ...n you use this option 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Select Fax Note To fax a double sided document place your document in the ADF and turn on the ADF 2 Sided setting 4 Enter a fax number or select a number from the Contacts list or History 5 Select Menu 6 Select Send Fax Later 7 Select On 8 Select Time use the displayed keypad on the LCD scr...

Page 202: ...anel Related references Fax Sending Options Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Sending a Fax on Demand You can store one scanned document up to 100 black and white pages and have it sent automatically when another fax machine requests it Other fax users can receive the document by calling your fax number and using the polling receive function on ...

Page 203: ... time Subsequent documents overwrite the existing document You can also delete a stored document from the Status Menu Parent topic Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Sending a Stored Fax You can store one black and white scanned document up to 100 pages and send it whenever necessary 1 Place your origi...

Page 204: ...s the Status button You see a screen like this 9 Select Job Monitor 10 Select Communication Job 11 Select the stored fax job you want to send 12 Select Send View and select Send You can store only one document at a time Subsequent documents overwrite the existing document You can also delete a stored document from the Status Menu Parent topic Sending Faxes from the Product Control Panel Related re...

Page 205: ...CD screen 5 Select Send Note Your product now communicates with the recipient s fax machine Do not hang up the telephone 6 When you hear a fax tone press one of the buttons to start sending the fax Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white 7 Hang up the telephone Parent topic Sending Faxes from the Product Control Panel Related r...

Page 206: ...or Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print 206 ...

Page 207: ...If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information 207 ...

Page 208: ...e Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility OS X You can send a fax from a OS X printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax 208 ...

Page 209: ... application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu 209 ...

Page 210: ...owing to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu 210 ...

Page 211: ...on the LCD Screen Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto If you connected a telephone to your product so you can use the same phone line for faxes and voice calls you can also set your product to receive faxes manually This allows you to check for a fax tone using the telephone and press a button on your produ...

Page 212: ...e answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related concepts Fax Reception Related tasks Receiving Faxes Manually Receiving Faxes Manually You can set up your product to receive faxes manually by setting the Receive Mode to Manual This lets you check for a fax tone on the connected telephone before rece...

Page 213: ... and select On 5 Enter the fax number you expect to receive the fax from 6 Press one of the buttons to start receiving the fax Parent topic Receiving Faxes Viewing a Fax on the LCD Screen You can save received faxes in your product s memory and view them on the LCD screen Note To use this feature you must first enable Save to Inbox from the Output Settings menu The Inbox can be locked by an admini...

Page 214: ...layed on the screen 6 Select Menu 7 Select one of the printer deleting options and follow the on screen instructions Note Delete faxes after you print or view them to prevent the product s memory from filling up When the memory is full you cannot receive or send faxes Parent topic Receiving Faxes Checking Fax Status You can use the Status button to check the status of current fax jobs or faxes tha...

Page 215: ...check To check received faxes that have been saved in the product s memory select Job Storage and select Inbox Parent topic Faxing Printing Fax Reports You can select from several fax reports to print whenever necessary You can also have the fax log printed automatically by turning on Fax Log Auto Print 1 Press the home button if necessary 2 Select Fax You see a screen like this 3 Select Menu sele...

Page 216: ...iew or print a report on recent fax transmissions Last Transmission Print a report on the previous fax that was sent or received through polling Stored Fax Documents Print a list of the fax jobs currently stored in the product s memory Protocol Trace Print a detailed report for the previous sent or received fax Parent topic Printing Fax Reports 216 ...

Page 217: ...device are compatible with the product USB Device Photo File Specifications Parent topic Using USB Flash Drives With Your Product USB Device Photo File Specifications You can use USB devices with your product containing files that meet these specifications File format JPEG with the Exif version 2 3 standard TIFF 6 0 compliant uncompressed images RGB full color or binary not CCITT encoded Image siz...

Page 218: ...ta from the flash drive 2 Pull the flash drive out of the USB port on the front of the product Parent topic Using USB Flash Drives With Your Product Viewing and Printing From the LCD Screen See these sections to view and print photos or other files displayed on your product s LCD screen Printing JPEG Photos Printing TIFF Files Photo Adjustment Options Device Mode Print Setting Options Device Mode ...

Page 219: ...hotos or press the back button to return to the thumbnail image view and select another photo To select all photos select Options Select Images Select All Images 5 To adjust a photo adjustments modify only your printed copy not the original file select its thumbnail image and select Adjustments Make the necessary adjustments and press the back button 6 To change the print settings select Settings ...

Page 220: ...e than one copy use the numeric keypad on the control panel or press or on the LCD screen to select the number of copies up to 99 To change the print settings select Settings and select the necessary settings When you are finished press the back button 7 Select Proceed 8 When you are ready to print press one of the buttons Note To cancel printing press the Stop button or select Cancel Parent topic...

Page 221: ...ject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Parent topic Viewing and Printing From the LCD Screen Print Setting Options Device Mode Select the Print Settings you want to use when printing from a USB flash drive or other memory device Note Not all options or settings may be available...

Page 222: ...ile Sharing for File Transfers From Your Computer Transferring Files from a USB Flash Drive to Your Computer Parent topic Using USB Flash Drives With Your Product Related tasks Removing a USB Flash Drive Inserting a USB Flash Drive Setting Up File Sharing for File Transfers From Your Computer Before you transfer files from a computer to a USB flash drive inserted into the USB port on the front of ...

Page 223: ...ferring Files from a USB Flash Drive to Your Computer You can transfer files to and from a USB flash drive inserted into the USB port on the front of your product and a computer connected to your product Note Do not transfer files to and from a flash drive while you are printing from the flash drive 1 Make sure your product is connected to a computer 2 Insert a flash drive into the USB port on the...

Page 224: ... widen the sidebar to see the name and select the USBSTORAGE icon 4 Select the folder that contains your files 5 Drag the files you want to transfer to the desired folder on your computer or on your flash drive Note Your product s LCD screen does not update to display new information about your flash drive after you copy files to it or delete files from it Remove and insert the flash drive to upda...

Page 225: ...and Maintenance Box Removing and Installing Ink Cartridges Printing With Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Replacing the Maintenance Box Check Cartridge and Maintenance Box Status Your printer and its software will let you know when an ink cartridge is low or expended or when the maintenance box needs to be replaced Checking Cartridge Status on the LCD S...

Page 226: ...nk cartridge images at the bottom of the screen Parent topic Check Cartridge and Maintenance Box Status Checking Cartridge and Maintenance Box Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop double click...

Page 227: ...ote If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences 227 ...

Page 228: ...erts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box 228 ...

Page 229: ... 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue Select Utility 2 Select EPSON Status Monitor You see this window 2...

Page 230: ...find the nearest one call 800 GO EPSON 800 463 7766 Note This product uses only genuine Epson brand cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly The cartridges included with the printer are designed for printer setup and not for resale After some ink is used for priming the rest is available for printing...

Page 231: ... begin You must install new cartridges immediately after removing the old ones Caution Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product 2 If an ink cartridge is low or expe...

Page 232: ...t take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 232 ...

Page 233: ...he cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 6 Gently shake the ink cartridge horizontally for about five seconds as shown Caution Do not remove any labels or seals or ink will leak 233 ...

Page 234: ...es are installed correctly Caution If you see a message that an ink cartridge is installed incorrectly press in the ink cartridge until it clicks into place 9 When you are finished close the front cover The product starts priming the ink and returns to its previous state when finished Note Do not turn off the printer during ink replacement 234 ...

Page 235: ...print with expended color ink cartridges using your product s control panel Printing With Expended Color Cartridges Windows Printing With Expended Color Cartridges OS X Parent topic Replacing Ink Cartridges and Maintenance Boxes Printing With Expended Color Cartridges Windows If you see a message during printing telling you that you can temporarily print in black ink with an expended color cartrid...

Page 236: ...on an envelope 1 Click the printer icon in the Dock 2 If you see a message telling you that you can temporarily print with only black ink click the Delete icon to cancel your print job OS X 10 8 10 9 Click the icon to cancel your print job If an error message is displayed click OK Note If the message screen appears on another computer on a network you may need to cancel the print job using the pro...

Page 237: ...an envelope in your product 10 Access the print settings in your print application 11 Select Print Settings from the pop up menu 12 Select Plain Paper Bright White Paper or Envelope as the paper type setting 13 Select the Grayscale option 14 Click Print to print your document Parent topic Printing With Black Ink and Expended Color Cartridges 237 ...

Page 238: ... No to continue using the remaining black ink for the document you are printing Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled until you reinstall the black ink cartridge Parent topic Replacing Ink Cartridges and Maintenance Boxes Replacing the Maintenance Box Make sure you have a new maintenance box before you begin Cautio...

Page 239: ...aution Do not touch the green chip on the maintenance box 3 Press the buttons on the sides of the rear cover and remove it 4 Grasp the maintenance box as shown and pull it out of its holder Note Do not tilt the used maintenance box or take it apart 239 ...

Page 240: ...e maintenance box out of the reach of children and do not drink the ink 5 Place the used maintenance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it carefully 6 Insert the new maintenance box into the holder and push it all the way in 7 Press the buttons on the sides of the rear cover and reattach it Parent topic Replacing Ink Cartridges and Maintenance...

Page 241: ...Related references Ink Cartridge and Maintenance Box Part Numbers 241 ...

Page 242: ...m so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges and Maintenance Boxes Print Head Nozzle Check You can print a nozzle check pa...

Page 243: ...rrors on the LCD screen and plain paper is loaded in the product 2 Press the home button if necessary 3 Select Setup 4 Select Maintenance You see a screen like this 5 Select Print Head Nozzle Check You see a screen like this 243 ...

Page 244: ...s on the screen to clean the print head check the nozzles and repeat the process as necessary If you don t see any improvement after cleaning the print head up to 4 times leave the product turned on and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Nozzl...

Page 245: ...esktop and right click the product icon in the Windows taskbar OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and selec...

Page 246: ...rint Head Nozzle Check Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low...

Page 247: ...ing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 3 Press the home button if necessary 4 Select Setup 5 Select Maintenance You see a screen like this 6 Select Print Head Cleaning 247 ...

Page 248: ...he product turned on and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related tasks Cleaning the Print Head Using a Computer Utility Removing and Installing Ink Cartridges Checking the Nozzles Using the Product Control Panel Cleaning the Print ...

Page 249: ...ners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue Select Utility 4 Select Head Cleaning You see a window like this 5 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stay...

Page 250: ... there are no gaps click Finish If there are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 4 times leave the product turned on and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent ...

Page 251: ... Panel Aligning the Print Head Using a Computer Utility Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the cassette or in cassette 1 if your product has two cassettes 3 Press the home button if nec...

Page 252: ...als select Horizontal Alignment 8 Follow the on screen instructions to print an alignment sheet Note Do not cancel printing while you are printing head alignment patterns 9 Check the printed patterns on the alignment sheet and do one of the following If you printed a vertical alignment sheet select the number representing the most solid printed pattern for each set on the LCD screen 252 ...

Page 253: ...ct has two cassettes 3 Do one of the following Windows Right click the product icon in the Windows taskbar OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Se...

Page 254: ...ee a window like this 6 Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set Vertical alignment Horizontal alignment 254 ...

Page 255: ...o skip a particular alignment sheet 7 When you are done click Finish Parent topic Print Head Alignment Cleaning the Paper Guide If you see ink on the back of a printout you can clean the paper guide rollers to remove any excess ink 1 Make sure there are no errors on the LCD 2 Load a few sheets of plain paper in the product or in cassette 1 if your product has two cassettes 3 Press the home button ...

Page 256: ... to clean 8 Press the Color button 9 Check the back of the ejected paper to see if it is clean 10 Repeat as necessary until the paper comes out clean Note If the paper comes out stained even after several cleaning attempts try cleaning the other paper sources Parent topic Adjusting Print Quality 256 ...

Page 257: ...veral times a year Note Close the rear paper feed slot and the output tray when you are not using the product to protect it from dust Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Re...

Page 258: ...he glass surface with any force Note If lines appear on the printout or in scanned images carefully clean the scanner glass on the left 6 Open the ADF cover and use a soft dry lint free cloth microfiber is recommended to clean the rollers and the interior of the ADF 7 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical cleansers Parent topic Cleaning and Tran...

Page 259: ...rom printing 1 Turn off the product 2 Remove all the paper from the product 3 Unplug the power cable 4 Disconnect any connected cables 5 Close the rear paper feeder and the output tray 6 Place the product in its original packing materials if possible or use equivalent materials with cushioning around the product Make sure the box adequately protects the product control panel Keep the product level...

Page 260: ... Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software You can select Download the Latest Software from the Home screen of this manual or visit Epson s driver download site U S downloads or Canadian downloads Windows Your printer software automatically checks for updates You can also manually update the software by se...

Page 261: ...nues check for a paper jam If there is no paper jam contact Epson for support Maintenance box is at the end of its You must replace the maintenance box to continue printing service life You need to replace it The phone line is connected to a Make sure the phone cable is connected correctly and the different jack phone line works Connect the phone line to the LINE jack The phone line is not connect...

Page 262: ...aper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Rear Cover Where to Get Help Related tasks Checking for Software Updates Connecting a Telephone or Answering Machine Related topics Loading Paper Wi Fi or Wired Networking Replacing Ink Cartridges and Maintenance Boxes Status Menu Error Codes If a job does not complete successfully you can check the error code Press the Status bu...

Page 263: ...uce the size of the print job 201 The product s memory is full You can send pages individually or print received faxes and delete them to free up memory space 202 The line was disconnected by the recipient s fax machine Wait a moment then try again 203 The product cannot detect a dial tone Make sure the phone cable is connected correctly and the phone line works If you connected the product to a P...

Page 264: ... device 405 306 The product s memory is full Wait until current jobs are finished processing 331 A communication error occurred while acquiring the destination list Make sure the product is connected to the network correctly 332 There is not enough space available for saving the scanned files in the specified folder 333 The destination could not be found because the destination information was upl...

Page 265: ...ng a product check helps you determine if your product is operating properly 1 Disconnect any interface cables connected to your product 2 Load plain paper in the product 3 Press the home button if necessary 4 Select Setup 5 Select Maintenance You see a screen like this 6 Select Print Head Nozzle Check 265 ...

Page 266: ...e software or selected settings Check the other solutions in this book or try uninstalling and reinstalling your printer software If the page prints but the nozzle check pattern has gaps clean or align the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Pri...

Page 267: ...home button if necessary 2 Select Setup 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Scroll down and select Restore Default Settings You see a screen like this 5 Select one of these options Wi Fi Network Settings Resets all network settings Copy Settings Resets all settings for copying Scan Settings Resets all settings for scanning Fax Settings Res...

Page 268: ...s still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and carefully foll...

Page 269: ...your product has trouble finding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD is not lit make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router Make sure to place your product within contact...

Page 270: ...our device and enter a new password See your device documentation for instructions If you connected your product to a Windows computer using Wi Fi Direct and it automatically selected Access Point Mode you may have trouble accessing a low priority Internet connection Check the network connection or adapter settings in the Windows Control Panel and set the Internet metric setting to 100 for your ve...

Page 271: ...ppear in the OS X printer window try these solutions Turn your product off wait 30 seconds then turn it back on again If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD is not lit make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router If you are connecting the produc...

Page 272: ... the Privacy Separator function If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD is not lit make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or...

Page 273: ...ons Click or Start All Programs or Programs EPSON EPSON Scan EPSON Scan Settings Make sure the Connection setting is set to Network then click the Test button OS X Open the Applications folder click Epson Software and click EPSON Scan Settings Make sure the Connection setting is set to Network then click the Test button Make sure the option selected as the Timeout Setting in the Epson Scan Setting...

Page 274: ... is on make sure your product software is installed correctly Make sure your product is level not tilted Parent topic Solving Copying Problems Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is normal Parent topic Solving Copying Problems Solving Paper Problems Check these sections if you ...

Page 275: ...nt on both sides of the paper try loading fewer sheets For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the cassette printable side down Do not load binder paper with holes in the cassette Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Related reference...

Page 276: ...2 Open the front cover 3 Remove any paper inside including torn pieces 4 Close the front cover 276 ...

Page 277: ...am solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Cassette If paper has jammed in the cassette follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Close the output tray 3 Pull out the paper cassette 277 ...

Page 278: ...Keep the cassette flat as you gently insert it 7 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Rear Cover 278 ...

Page 279: ...ms in the Duplexer Rear Cover If paper has jammed in the duplexer follow the steps here to clear the jam 1 Cancel the print job from your computer if necessary 2 Press the buttons on the sides of the rear cover and remove it 3 Carefully remove any jammed paper 279 ...

Page 280: ... the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Document Jams in the Automatic Document Feeder Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette 280 ...

Page 281: ... document feeder ADF follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Remove your originals from the ADF 3 Open the ADF cover 4 Carefully remove any jammed pages Caution Make sure you open the ADF cover before removing any jammed paper Otherwise the product may be damaged 281 ...

Page 282: ...5 Close the ADF cover open then raise the document cover 6 Carefully remove any jammed pages 7 Lower the document cover 282 ...

Page 283: ...nd its capacity for your paper size Also make sure the originals you load are not bent folded or curled and do not have tape staples or other materials that could obstruct the feeder 12 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems 283 ...

Page 284: ...o select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related references Paper Type Settings Paper Jam Problems in the Duplexer Rear Cover Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Document Jams in the Automatic Document Feeder Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you hav...

Page 285: ...d click Yes Windows 7 Click and select Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name and select Open Right click the stalled print job click Canc...

Page 286: ...stem meets the requirements for your operating system If you are printing a high resolution image you may need more than the minimum requirements If necessary increase your system s memory If you are using Windows 7 close the Devices and Printers window before you print Clear space on your hard drive or run a defragmentation utility to free up existing space Close any programs you are not using wh...

Page 287: ...s Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings OS X Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages Note When printing using AirPrint the available print settings are different from those covered in this manual See the Apple website for deta...

Page 288: ...pies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settings in your p...

Page 289: ...e Layout and Content Problems Related tasks Selecting Basic Print Settings OS X Selecting Basic Print Settings Windows Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints try these solutions before reprinting Make sure any cables are securely connected at both ends In Windows delete all print jobs from the Windows Spooler Windows 8 x Navigate to th...

Page 290: ...he wrong size or in the wrong position try these solutions Make sure you selected the correct paper size and layout settings in your printing program and printer software Make sure your paper is positioned correctly for feeding into the printer You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Relate...

Page 291: ...r Printout Has Gaps Grainy Printout Incorrect Colors Parent topic Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you load...

Page 292: ... type of paper you loaded If you are printing on thick paper or envelopes turn on the Thick Paper setting from the control panel or select Thick Paper and Envelopes in the Extended Settings of the printer software Turning this setting on will decrease print speed Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink t...

Page 293: ...int Options Windows Selecting Basic Print Settings OS X Selecting Double sided Printing Settings OS X Selecting Printing Preferences OS X Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be ...

Page 294: ...Then clean the print head if necessary Align the print head You may need to increase the image resolution or print a smaller size see your software documentation If you enlarged the image in an image editing program you need to increase the resolution setting to retain a high image quality Increase the resolution by the same amount you increased the image size For example if the resolution is 300 ...

Page 295: ...ake sure the Black Grayscale or Grayscale setting is not selected in your printer software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them Your printed colors can never exactly match your on screen colors However you can use a color management system to get as ...

Page 296: ... system Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart your scanning software If you upgraded your operating system but did not reinstall your scanning software try reinstalling it Note With OS X 10 6 10 7 10 8 or 10 9 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson...

Page 297: ...ck the Test button OS X Open the Applications folder click Epson Software and click EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button Make sure you do not have multiple versions of Epson Scan installed If you do uninstall both versions and install one version If you upgraded your operating system but did not reinstall Epson Scan try reinstalling it...

Page 298: ... Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots try these solutions Make sure you placed your original for scanning facing the correct way If you are scanning using the Epson Scan Black White setting adjust the Threshold setting and scan again Parent topic Solving Scanned Image Quality Problems Related references Available Image Adjustments Pro...

Page 299: ...warped This may prevent the original from laying flat on the scanner glass Do not move your original or your product during scanning Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Adjust these Epson Scan settings if available and try scanning again Select the Unsharp Mask setting Adjust...

Page 300: ... scanned images of printed documents This is caused by interference from differing pitches in the scanner s screen and your original s halftone screen To reduce this effect adjust these Epson Scan settings if available and try scanning again Select the Descreening setting Select a lower Resolution setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Setti...

Page 301: ...and adjusting it as necessary Switch to Normal preview mode if available and preview your image again Parent topic Solving Scanned Image Quality Problems Related concepts Image Preview Guidelines Related tasks Selecting a Scan Area Office Mode Selecting a Scan Area Professional Mode Scanned Image Edges are Cropped If the edges of a scanned image are cropped make sure your original is placed correc...

Page 302: ...a fax turn off the turn off the product s dial tone detection setting Turning off the dial tone setting may cause the product to drop the first digit of a fax number If you connected your product to a DSL phone line you must connect a DSL filter to the phone jack to enable faxing over the line Contact your DSL provider for the necessary filter If your telephone line has static turn off your produc...

Page 303: ...utions Make sure your telephone is connected to your product s EXT port Make sure the Receive Mode is set to Manual Note When answering a call that is a fax wait until the product s LCD screen displays a message that a connection has been made before you hang up Parent topic Solving Faxing Problems Related tasks Using the Fax Setup Wizard Connecting a Telephone or Answering Machine When to Uninsta...

Page 304: ...lick OK Then follow any on screen instructions 4 Do one of the following to uninstall Epson Event Manager then follow any on screen instructions Windows 8 x Select Epson Event Manager and click Uninstall Windows 7 or Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs and click Uninstall a program Select Epson Event Manager and click Un...

Page 305: ... the on screen instructions to uninstall the software 8 To reinstall your product software see the Start Here sheet for instructions Note If you uninstall the printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product name and click the remove icon to remove it Parent topic When to Uninstall Your Product Software Where to Get Help If yo...

Page 306: ...onday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the ...

Page 307: ...omatic Document Feeder ADF Specifications Fax Specifications Paper Specifications Printable Area Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should...

Page 308: ...ur product and its software your Mac should use one of these operating systems OS X 10 9 x OS X 10 8 x OS X 10 7 x OS X 10 6 x OS X 10 5 8 Note Visit Epson s support website at epson com support U S or epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications Printing Specifications Paper path Rear paper feed slot top entry Paper cas...

Page 309: ...l per color internal 8 bits per pixel per color external maximum Light source LED Parent topic Technical Specifications Automatic Document Feeder ADF Specifications Paper input Faceup loading Paper output Facedown ejection Paper size US letter legal A4 A5 or B5 size Paper type Plain paper Paper weight 17 lb 64 g m2 to 24 lb 95 g m2 Sheet feeding capacity Total thickness 0 14 inch 3 5 mm Approximat...

Page 310: ... 200 200 dpi Speed dial numbers Up to 200 Page memory Up to 550 pages based on ITU T No 1 chart Redial 2 times with 1 minute interval specifications may differ by region or country Interface RJ 11 Phone Line RJ 11 Telephone set connection Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at ...

Page 311: ...mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm Executive 7 25 10 5 inches 184 267 mm 16 9 wide 4 7 1 inches 102 181 mm Paper types Plain paper and paper distributed by Epson Thickness 0 003 0 08 mm to 0 004 inch 0 11 mm Weight 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain paper Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specificat...

Page 312: ...Single sheets 1 Top 0 12 inch 3 mm minimum 2 Left 0 12 inch 3 mm minimum 3 Right 0 12 inch 3 mm minimum 4 Bottom 0 12 inch 3 mm minimum Envelopes 312 ...

Page 313: ...or priming the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Color Black Cyan Magenta Yellow Cartridge life Opened package 6 months Unopened package do not use if the date on the package has e...

Page 314: ...ended Weight 31 3 lb 14 2 kg without ink cartridges or power cord Parent topic Technical Specifications Electrical Specifications Input voltage range 100 to 240 V model 90 to 264 V Rated frequency range 50 60 Hz Input frequency range 49 5 60 5 Hz Rated current 0 8 0 4 A Power consumption Standalone copying 20 W ISO IEC24712 with USB connection Ready mode 7 8 W Sleep mode 1 8 W Power off mode 0 3 W...

Page 315: ... External USB devices MO drive 1 3 GB maximum capacity Hard disk drive 2 TB maximum capacity USB flash drive 2 TB maximum capacity formatted in FAT FAT32 or exFAT Note Epson cannot guarantee the operation of externally connected devices External storage devices that are powered via USB are not recommended Use only external storage devices with independent AC power sources Parent topic Technical Sp...

Page 316: ...product to an Ethernet network Ethernet Standard IEEE802 3i u ab IEEE802 3az Communication mode Ethernet 100BASE TX 10BASE T Ethernet 1000BASE T use a category 5e or higher cable preferably an STP Shielded Twisted Pair cable to prevent risk of radio frequency interference Note The connected device should be IEEE802 3az compliant Security Protocl IEEE802 1X IPsec IP Filtering SSL TLS HTTPS Server C...

Page 317: ...ilure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this devic...

Page 318: ...witches on and off or on an outlet controlled by a wall switch or timer Do not let the power cord become damaged or frayed Place it to avoid abrasions cuts fraying crimping and kinking Do not place objects on top of it and do not allow it to be stepped on or run over Be careful to keep the cord straight at each end If you use an extension cord with the product make sure the total ampere rating of ...

Page 319: ...nt head by hand this may damage the product Do not spill liquid on the product or use the product with wet hands Do not use aerosol products that contain flammable gases inside or around the product Doing so may cause fire Do not press too hard on the document table when placing originals Do not open the scanner section while the product is copying printing scanning or performing any other functio...

Page 320: ...the transparent seal from the bottom of the cartridge This may cause the cartridge to become unusable Do not break the hooks on the side of the cartridge when removing it from the packaging Do not touch the green IC chip on the side of the cartridge This may prevent normal operation Do not shake cartridges after opening their packages this can cause them to leak If you remove an ink cartridge for ...

Page 321: ...avoid adversely affecting the operation of the following equipment and causing an accident do not use the product Near medical equipment in a medical facility Within 8 7 inches 22 cm of a cardiac pacemaker Near automatically controlled devices such as automatic doors or fire alarms Parent topic General Product Safety Instructions Telephone Equipment Safety Instructions When using telephone equipme...

Page 322: ...ducts approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discon...

Page 323: ...in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These ...

Page 324: ...n d une interface peut consister en une combinaison quelconque de dispositifs à la seule condition que la somme d indices d équivalence de la sonnerie de tous les dispositifs n excède pas 5 CAN ICES 3 B NMB 3 B Parent topic Notices Related tasks Using the Fax Setup Wizard Software Notice 1 This printer product includes open source software programs listed in Section 6 according to the license term...

Page 325: ...n 2 or later version GPL Programs The list of GPL Programs linux 2 6 35 arm1 epson12 busybox 1 17 4 udhcp 0 9 8cvs20050124 5 ethtool 2 6 35 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version LGPL Programs The list of LGPL Programs uclibc 0 9 32 libusb 1 0 8 zeroconf 0 6 1 1 iksemel rev25 Apache Licen...

Page 326: ...ftware program ncftp 3 2 4 which applies the terms and conditions provided by owner of the copyright to the ncftp SHA1license This printer product includes the open source software program SHA1 which applies the terms and conditions provided by owner of the copyright to the SHA1 ARC4 license This printer product includes the open source software program ARC4 which applies the terms and conditions ...

Page 327: ...untries AirPrint and the AirPrint logo are trademarks of Apple Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Parent topic Notices Copyright Notice All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in...

Page 328: ...am Leffler Copyright 1991 1997 Silicon Graphics Inc Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that I the above copyright notices and this permission notice appear in all copies of the software and related documentation and ii the names of Sam Leffler and Silicon Graphics may not be used in any advert...

Page 329: ...eople assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a shorter interv...

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Epson WF-5620, User Manual

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