Color ink runs out quickly even
when printing in the Black&White
mode or when printing black data.
o
Color ink is consumed during the head
cleaning process.
If all nozzles are selected when you perform
Head
Cleaning
or
Powerful Cleaning
, inks of all colors
will be used. (This is true even if you are currently
printing in black and white.)
U
“Cleaning the print head” on page 143
The paper is not cut cleanly.
o
Replace the cutter.
If the paper is not cut cleanly, replace the cutter.
U
“Replacing the Cutter” on page 153
o
Are you using the SC-P20000 Series to print
on paper that is wider than 44 inches?
The cut end may bend if you are cutting paper that
is wider than 44 inches. Improve this by operating
the part on the poster board support.
U
“Cutting the roll paper” on page 35
Roll paper is loaded, but I cannot see
the paper inside the printer.
o
Was the printer switched off after loading
the roll paper, or did it enter sleep mode?
To reduce roller marks on the edge of the paper,
paper is moved to the ejection position when the
printer is turned off or it enters sleep mode. When
print data is sent while paper is at the ejection
position, paper is fed and printed automatically.
You can perform the following operations from the
control panel.
❏
Select items from
Paper
menu -
Load/Remove
Paper
❏
Hold down the
d
button to feed paper.
A light is visible inside the printer.
o
This is not a failure.
This is the light inside the printer, or the light for the
paper feed sensor.
The administrator password has
been lost
o
Should you forget the administrator password,
contact your dealer or Epson Support.
Head cleaning starts when the
printer is turned on.
o
To ensure print quality, the printer automatically
performs head cleaning every six months when the
printer is turned on.
The printer turned off due to a
power cut
o
Turn off the printer, and then turn it back on.
When the printer is not turned off normally, the
print head may not be capped correctly. If the print
head is left uncapped for a long time, the print
quality may decline.
When you turn on the printer, capping is performed
automatically after a few minutes.
Also, if the printer is turned off during calibration,
data transmission and writing adjustment values
may not be performed correctly. Turn on the printer,
and then check
Calibration Date
from the Printer
Status menu. When the date is initialized, the
adjustment values are also initialized.
Exit Epson Color Calibration Utility, and then restart.
The adjustment values are automatically restored.
U
U
Epson Color Calibration Utility User's Guide
(PDF)
Cannot turn off the printer
o
Is the printer cover open?
The printer turns off when you close the printer cover.
SC-P20000 Series/SC-P10000 Series User's Guide
Problem Solver
177
