o
Have you compared the printing result with
the image on the display monitor?
Since monitors and printers produce colors
differently, printed colors will not always match
on-screen colors perfectly.
o
Did you open the printer cover while
printing?
If the printer cover is opened while printing, the
print head stops suddenly causing unevenness in
the color. Do not open the printer cover while
printing.
o
Is Ink Low displayed in the control panel?
The print quality may decline when the ink is low.
We recommend replacing the ink cartridge with a
new one. If there is a difference in color after
replacing the ink cartridge, try performing head
cleaning a few times.
o
Are you using the printer at normal room
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25°C, humidity: 40
to 60%), otherwise wearing or uneven colors may
occur on every edge of the paper. Check the
environment in which the printer is being used.
o
Cut off 80 mm from the end of the roll paper
before use.
Since the leading edge of the roll paper is normally
in contact with the air, the paper quality may
decline depending on the temperature and
humidity of the surrounding environment. Cut off
the section that was in contact with the air before use.
o
Use the Paper Edge Quality function.
If printouts are scuffed on every edge of the paper
or the colors are uneven, set
Paper Edge Quality
in
the printer driver to reduce the wear and uneven
colors.
See the printer driver help for more details.
o
Is the paper detection sensor dirty?
If the sensor is dirty, the paper feed cannot be
detected, and print quality may decline. Clean the
sensor.
U
“Cleaning Inside the Printer” on page 155
o
Is Paper Feed Stabilizer set to Off?
When this is set to
Off
, print quality may decline. Set
this to
On
.
o
Is High speed being performed with
commercially available paper?
When you select Custom Paper in
Paper Type
and
colors in printed images are uneven, try the
following solutions.
❏
When settings have not been registered for
commercially available paper
Follow the steps below and register settings.
U
“Before Printing on Commercially Available
❏
When settings have been registered for
commercially available paper
Perform unidirectional printing. Follow the
steps below to clear the printer driver's
High
speed
check box.
Windows: On the Main tab, select
Advanced
Settings
from
Print Quality
Mac OS X: Display
Print Settings
from the list,
and then select the
Advanced Color Settings
tab
o
Is there any dust accumulated on the cloth
attached to the paper slot?
Dust from the surface of the paper accumulates on
the cloth attached to the paper slot if the printer is
used for a long period of time. If you continue to use
the printer as-is, while the dust is still there, the dust
may settle on the print results and the print head
nozzles may frequently become clogged. Use the
provided (or consumable) cleaning sheet to clean
the paper slot.
U
“Cleaning the Paper Slot” on page 157
The color is not exactly the same as
another printer.
o
Colors vary depending on the printer type
due to each printer's characteristics.
Because inks, printer drivers, and printer profiles are
developed for each printer model, the colors
printed by different printer models are not exactly
the same.
You can achieve similar colors with the same color
adjustment method or the same gamma setting by
using the printer driver.
U
“Color Management Printing” on page 108
To match the color precisely, use the color
measurement device to perform color management.
SC-P20000 Series/SC-P10000 Series User's Guide
Problem Solver
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