The recipient's machine takes a long time to answer.
Solutions
If the recipient machine does not pick up your call within 50 seconds after the printer has finished
dialing, the call ends with an error. Dial using the
(
On Hook
) feature or using a connected
telephone to check how long it takes before you hear a fax tone. If it takes more than 50 seconds, add
pauses after the fax number to send the fax. Tap
to enter the pause. A hyphen is entered as the pause
mark. One pause is about three seconds. Add multiple pauses as needed.
The Fax Speed setting registered in the contact list is wrong.
Solutions
Select the recipient from the contact list, and then select
Edit
>
Fax Speed
>
Slow(9,600bps)
.
Cannot Send Faxes at a Specified Time
The printer's date and time is wrong.
Solutions
Select
Settings
>
General Settings
>
Basic Settings
>
Date/Time Settings
, and then set the correct date
and time.
Faxes Are Sent at the Wrong Size
The following causes can be considered.
The recipient's fax machine does not support A3 size.
Solutions
Before you send an A3 size document, ask the recipient if the recipient's machine supports A3 size. If you
see
OK (Reduced Size)
in the fax transmission report, the recipient's fax machine does not support A3
size. You can print a fax transmission report from
Fax
>
(More) >
Fax Report
>
Last Transmission
.
The originals are not placed correctly.
Solutions
❏
Make sure the original is placed correctly against the alignment marks.
❏
If the edge of the scanned image is missing, move the original slightly away from the edge of the
scanner glass. You cannot scan the area within approximately 1.5 mm (0.06 in.) from the edge of the
scanner glass.
&
“Placing Originals” on page 37
If the printer is placed in a location near a light source or subjected to direct sunlight, the
original size may not be detected correctly.
Solutions
Select the original size manually, and then try again.
>
The Printer Does Not Work as Expected
>
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