Troubleshooting
Table 5-7. Printer Mechanism Repair (continued)
Symptom
Cause
Checkpoint
Solution
The carriage moves,
The printhead FPC
Check the continuity
Replace the FPC.
but no printing is
common wires are
of the common wires
performed.
broken.
for the printhead
FPC.
A particular dot does
The printhead is
Measure the
Replace the
not print.
defective.
printhead coil
printhead.
resistance. (Refer to
Figure 5-4 for
details.) If anything
is shorted, check
printhead drivers.
The printhead is
Check whether a
Replace the
defective.
dot wire is worn.
printhead.
The print is too light
The printhead is
Check if the tip of a
Replace the
or print density is not
defective.
dot wire is worn.
printhead.
uniform.
The parallelism
Print density differs
Perform the
value is incorrect.
at the right and left
parallelism
sides of the page
adjustment, as
(darker on one side
described in
than the other).
Chapter 4.
Printing is
Foreign objects are
Visually check the
Remove any foreign
performed, but the
lodged in the paper
paper path.
substances.
printer does not feed
path.
paper or does not
feed it correctly.
The PF motor is not
Check whether the
Check backlash
driving the gear
PF motor pinion gear
between PF motor
properly.
rotates smoothly
pinion gear and
when rotated
paper feed reduction
manually.
gear.
The PF motor is
Measure coil
Replace the PF
defective.
resistance for the PF
motor, and if drivers
motor. (The correct
are bad,
resistance is
replace main board
approximately
at the same time.
2.85
ohms.) Also
check the PF motor
drivers.
The ribbon feed (RF)
The ribbon cartridge
Remove the ribbon
Replace the ribbon
motor does not
is defective.
cartridge, rotate it,
cartridge.
operate.
and check whether it
feeds the ribbon
normally.
EPSON DFX-5000+ Service Manual
5-17
Summary of Contents for DFX-5000+
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