Important:
When an error message is displayed, the print data remaining on the printer and the information
accumulated in the memory of the printer are not secured.
Error Code
What You Can Do
010-397
Turn off the printer, and then on. If this does not solve the problem, contact our local representative office
or authorized dealer.
See Also:
“Contacting Epson Support” on page 221
016-501
016-502
016-719
Press the
button to cancel the current job. Retry when the printer does not process any job.
016-744
Press the
button to clear the message. If this does not solve the problem, contact our local
representative office or authorized dealer.
See Also:
“Contacting Epson Support” on page 221
016-745
016-753
Press the
button to cancel the current job. Retry when the printer does not process any job.
016-755
016-920
Press the
button to clear the message. Check the wireless settings for the access point and the printer.
018-338
Turn off the printer, and then on. If this does not solve the problem, contact our local representative office
or authorized dealer.
See Also:
“Contacting Epson Support” on page 221
024-340
024-360
024-371
024-963
Load the specified paper and press the
button to clear the message. Follow the on-screen instruction if
one appears.
See Also:
❏
“Loading Print Media in the Paper Tray” on page 106
❏
“Loading Print Media in the Priority Sheet Inserter (PSI)” on page 115
041-340
Turn off the printer, and then on. If this does not solve the problem, contact our local representative office
or authorized dealer.
See Also:
“Contacting Epson Support” on page 221
042-358
061-370
091-402
The service life of your printer is coming to an end and the printer will soon stop running. If you want to
keep using the printer, change the
Machine Life
setting to
Keep Printing
. However, continuous use
of the printer will degrade the print quality.
See Also:
AL-M200 Series User’s Guide
Troubleshooting
201