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Chapter10 | Troubleshooting
I have connected the camera to the home router, but how can I access the camera?
There are various ways to scan the network for you camera. If you are under a home network setting. The best way to get
access to your camera is by using the enclosed EnViewer Finder. Please refer to Chapter 3 for more detail.
Security and Privacy
Accessing the camera from the Internet is convenient; however, it is also possible for anyone who has your username and
password to login into your camera. Therefore, the utmost key is to keep your username and password safe and change them
regularly. Your videos or images are stored either locally or in network storage. The images and videos are accessible only when
provided with proper security check. Therefore, the media files should be safe.
Can EnGenius employees view my video?
No! No one can view your video or login into your camera without security check. The username and password is stored locally
in your camera and it is not accessible by anyone but yourself. Therefore, it is important for you to keep the security information
safely.
How do I let other family member to view the camera without giving away administrator account?
Your camera supports two types of users: Administrator and Viewer. The username and password you use to login to the
camera for initial setup is your administrator account. Therefore, you should create Viewer account for your family member so that
they can view the camera only. Please refer to
User Management
chapter for more detail on creating viewer account.
Summary of Contents for EDS1130
Page 1: ...Intelligent IP Camera User Manual EDS1130 HOME Guardian ...
Page 5: ...Chapter 1 Product Overview ...
Page 10: ...Chapter 2 Installation ...
Page 16: ...Chapter 3 Accessing the Camera after Installation ...
Page 20: ...20 Chapter3 Accessing the Camera after Installation EnViewer Finder Network ...
Page 23: ...23 Chapter3 Accessing the Camera after Installation EnViewer Finder EnGenius Cloud Service ...
Page 25: ...25 Chapter3 Accessing the Camera after Installation EnViewer Finder Config ...
Page 34: ...Chapter 4 Basic Settings ...
Page 45: ...Chapter 5 User Interface ...
Page 118: ...Chapter 6 Camera Connecting to EnGenius Gateway Router ...
Page 133: ...Chapter 7 Camera Connecting to Other Router ...
Page 135: ...Chapter 8 EnViewer APP ...
Page 160: ...Chapter 9 Application Guide ...
Page 176: ...Chapter 10 Troubleshooting ...
Page 182: ...Appendix ...