ENCAD NovaCut 24, User Manual, Page: 216 / 228

NovaCut User's Guide
I-22 Troubleshooting
Difficulty generating prints ranging from A to E size
The HP-GL/2 Windows printer driver does not perform scaling, so it
cannot override the application’s maximum print size limitations.
•
HP-GL Applications: 50” maximum
Image is truncated when rotating it 90
o
or 270
o
in roll feed
The printer automatically prints in portrait orientation. (For CAD appli-
cations, the x axis = paper axis. For all other applications, the x axis =
carriage axis.)
Finished print is smaller or larger than expected
Check that the emulation option matches your software’s driver emula-
tion. This is particularly important when using HP-GL emulation. For
example, if the software is using an HP7475 driver, you must make sure
that the Emulation option is set to HP7475. Set Options to Advanced to
see the additional HP-GL emulations.
Long print (>50”) is truncating at or less than 48”
Check that roll feed is turned on when you load a roll of paper. If the
printer is set to Roll=OFF, it will print 48” maximum. Make sure
Control=Software is selected under Printer Setup. Some parameters are
ignored when control is set to Printer.
Some software applications do not support long prints.
Print is not to scale
When you load new types of paper, you must perform the X-Y calibra-
tion. Make sure that Calibration = ON before starting the calibration.
(See Appendix A.)
Only HP-GL and HP-GL/2 files are scaleable.
If you are using vellum, be sure that it is inkjet vellum. Some types of
vellum do not have the emulsive surface of inkjet vellum and are not
recommended because they may slip during printer stepping.
Colors at entity intersections are running together
Unexpected colors can result from printing two colors at the intersection
of entities. Under the main menu on the front panel, select Vector Palette
and set Intersect Control=Single. This allows only the last entity drawn
(on top) to print at their intersection.