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NovaCut User's Guide

I-8  Troubleshooting

Check whether the idler assembly (located at the left end of the belt)

moves freely, is it cracked or broken.

Ink siphon is lost after the cartridge is connected and the clamp
released

Reprime and make sure all bubbles are out of the line.
Be sure that 20 ml of ink has been poured into the cartridge before the

ink delivery lines are attached.
Check that the Luer fitting is tightly secured. If a leak appears at the

Luer-steel tubing connection, call Technical Support.

    

Leak
here

Leak
here

Check ink reservoir for leaks.

Leak
here?

Air Vent clogged?

Cannot draw ink during initial siphon

Check that the clamp on the carrier is open.
Check that the CPC connection to the ink reservoir is secure.
Check whether contaminants have blocked the ink delivery lines. If

necessary, flush the lines with distilled water, then reprime.

Summary of Contents for NovaCut 24

Page 1: ...emarks and registered trademarks are the property of their respective owners No part of this manual may be copied or distributed transmitted transcribed stored in a retrieval system or translated in a...

Page 2: ...the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not express...

Page 3: ...her commercial damages special incidental or consequential damages or any other damages or claims whatsoever This Warranty gives Buyer specific legal rights and Buyer may also have other rights that v...

Page 4: ...nde Land in dem das Ger t installiert wird ist unbedingt notwendig f r die elektrische Sicherheit El uso de cable poder marcado HAR capacidad de 10A 250V con el enchufe apropiado para el pa s donde se...

Page 5: ...pter 1 Introduction Introduces NovaCut and provides basic guidelines for getting the best print quality Chapter 2 Getting started Describes the printer s components and explains the basic steps needed...

Page 6: ...ructure Appendix D Error messages Explains the error messages and provides suggestions of what to do when you see them Appendix E Glossary Explains terms used in the manual Appendix F Technical inform...

Page 7: ...26 Installing the ink cartridges 2 28 Running the print test 2 31 Aligning the ink cartridges 2 32 Chapter 3 Common functions 3 1 Reverting to default settings INITIAL 3 2 Printing the current setting...

Page 8: ...Blade Length 5 5 Choosing Cutting mode 5 8 Changing cutting parameters 5 9 Cutter offset 5 13 Testing cutter settings 5 14 Loading media for cutting 5 15 Reloading media for cutting 5 16 Selecting th...

Page 9: ...ing ink from clothing 7 14 Downloading new firmware 7 15 Enabling Data Dump mode 7 16 Appendix A Calibration A 1 Appendix B Installing additional memory B 1 Appendix C Menu tree C 1 Appendix D Error m...

Page 10: ...NovaCutUser sGuide x This page intentionally blank...

Page 11: ...of the media they accept NovaCut s color inkjet printer gives you professional quality output with all the brilliance and gloss of liquid ink So when your project doesn t require cutting you can use t...

Page 12: ...data is received Depending on the software used thousands of colors are possible yielding superb results for continuous tone images or 3D renderings If your applications do not support HP RTL there a...

Page 13: ...Color extends beyond inkjet technol ogy to encompass media ink and cartridges A team of color scientists and media specialists work with world class ink and media manufactur ers to develop supplies t...

Page 14: ...nks give you high quality vivid colors and photo realistic images Your indoor signs posters banners and backlit graphics will leave a lasting impression You also get superb image quality when you comb...

Page 15: ...nlight Open new cartridges only when you are ready to install them Handle cartridges only on the plastic areas Touching the copper electrical interconnect or the inkjets can damage the cartridge Use o...

Page 16: ...popular media offerings Job Media Indoor signs Vinyl Outdoor signs GO water resistant vinyl be sure to use with GO inks Backlight displays Backlit Display Banners Client courtroom or marketing present...

Page 17: ...correct side be sure that the notch is in the upper right corner when you feed the sheet into the printer Handle with care Handle your media carefully to avoid creases scrapes and tears Avoid crushin...

Page 18: ...depth correctly Three types of cutting blades are offered steel sapphire and ceramic For general cutting use the steel tip For longer blade life use the ceramic blade For media such as masking film an...

Page 19: ...Avoid direct contact with the cutter blades especially during cutting Be sure to ground the printer If the printer is not properly grounded the operator could suffer an electrical shock Do not disass...

Page 20: ...NovaCut User s Guide 1 10 Introduction This page intentionally blank...

Page 21: ...ormation is included in the Quick Start Guide included with your NovaCut unit Before you start be sure that the power cord is plugged in you have connected your printer to your computer using either a...

Page 22: ...utter pen carriage 4 Ink cartridge carriage 5 Media set lever 6 Control panel 7 Roll paper holder 8 Centronics compatible parallel interface connector 9 RS 422 serial interface connector 10 Casters 11...

Page 23: ...ons Depending on the menu displayed use these keys to specify a group of cutting conditions which will be retained in memory shift the cursor within a menu select a submenu 2 Display Shows the various...

Page 24: ...the service station In Cutting mode Press the Test button to check whether the current cutting conditions are compat ible with the media which is currently loaded 10 Copy key Used to make copies of th...

Page 25: ...system by for example moving the origin point After changing a setting press ENTER to save the new setting Selecting the operating mode NovaCut s four operating modes are described below Select the mo...

Page 26: ...SPLAY PRINT CUTTING SEL MODE SETUP 3 Press F2 SEL MODE to display the menu below PRINT CUTTING PRT CUT CUT PRT While the above menu is displayed Press F1 for PRINTING Press F2 for PRT CUT Press F3 for...

Page 27: ...positioned correctly before cutting starts See Chapter 5 for more details on cutting IMPORTANT The NovaCut 54 can use media up to 54 wide The rolls can be heavy so you may want to have someone help yo...

Page 28: ...f the roll media within the range of their corresponding yellow seals on the pinch roller rail Position the left and right pinch rollers within about 5 mm 0 197 from the media s sides so the media on...

Page 29: ...media set lever to the DOWN2 position NovaCut 54 only Mode Media set level Center pinch roller pressure Pinch roller position and status PRINT PRINT CUT DOW N 1 CUTTING media width under 610 mm DOW N...

Page 30: ...NovaCut User s Guide 2 10 Getting Started 5 Adjust the position of the roll paper so that it conforms to the figures below...

Page 31: ...er the pinch rollers The media set lever has two DOWN positions which can be selected to suit the operating mode For PRINT or PRINT CUT mode select the DOWN1 position For CUTTING or CUT PRT mode selec...

Page 32: ...ion has completed the printer enters READY status which means that it is ready to receive data If the media set lever is pulled forward to the UP position while media is loaded the menu shown in Step...

Page 33: ...tting head Be careful when handling the cutters to avoid injury Cutting media with a worn cutter can cause the media to jam You can order replacement cutters from ENCAD by calling 800 45 ENCAD 619 677...

Page 34: ...ow ACCESS CARTRIDGES PRIME TEST If pressing Test displays the menu below the printer is in Cutting mode In this case switch it to PAUSE status and then select the Print mode CUTTING TEST 1 CUTTING TES...

Page 35: ...r 5 For general cutting use the steel tip For longer blade life use the ceramic blade For media such as masking film and for cutting detailed shapes and characters use the sapphire blade Set the blade...

Page 36: ...e figure below and then insert the cutter pen into the holder To avoid cutting your fingers handle the cutter blade with caution 3 To secure the cutter pen turn the screw on the cutter pen holder in t...

Page 37: ...r If you are changing ink types for example from GS to GO inks see Chapter 7 for changeover instructions NovaCut can support long uninterrupted printing runs because its ink reservoirs hold 470 ml of...

Page 38: ...If you want to store ink be sure to use a bottle which originally held the same color of ink The ink originally in the bottle permeates the surface of the bottle and particles of the previous ink may...

Page 39: ...nder the printer Have paper towels handy Wear disposable gloves Open only one reservoir at a time to prevent ink from accidentally spilling and contaminating another color Always refill with the same...

Page 40: ...tting Started 2 Replace the lid of the ink bottle with the pouring spout 3 Remove the cap from the pouring spout 4 Remove the rubber cap on the reservoir you want to fill 5 Verify that the ink color a...

Page 41: ...ink supply is always above the lower limit line Priming the ink delivery lines After filling the ink reservoirs prime each of the four ink delivery lines to establish an ink siphon and bleed any air...

Page 42: ...ARTRIDGES to move the carriage to the position which allows replacement of the ink cartridges 3 Be sure the tubing clamps are open The carriage assembly has four blue tubing clamps on the top which cl...

Page 43: ...ng attachment over the delivery needle 8 As shown in the figure below insert the metallic section of the ink induction tube into the adapter attached to the priming pump 9 Gently pull the pump to draw...

Page 44: ...or 10 Close the tubing clamp Do not open this clamp until the end has been inserted into the ink cartridge and secured 11 Disconnect the priming pump from the metallic section of the tube dispose of t...

Page 45: ...one color of ink be sure to thoroughly rinse and dry the priming pump before working with the next color to avoid the possibility of colors being mixed Fill all cartridges with the same ink type i e...

Page 46: ...time you place new ink cartridges in the printer prime and calibrate them to ensure the highest quality printed images Priming procedures were discussed earlier in this chapter To connect the ink cart...

Page 47: ...ry line If you leave the clamp shut no ink will be delivered into the cartridge 2 Remove the blue tape from the jet area of the cartridge Caution Do not touch the jet area or the flex contact area of...

Page 48: ...e may be expended back through the tubing or jet plate and negative pressure in the cartridge can be depleted 6 Turn the cartridge so there are no twists in the ink delivery line and install the cartr...

Page 49: ...intervals during printing the printer wipes the ink cartridge jets at the service station Still ink cartridge jets can become clogged especially with prolonged exposure to the air or with disuse Use t...

Page 50: ...one jet in the cartridge The bands should be smooth without dark streaks or white lines The sloping lines should not look fuzzy or contain gaps 3 If the printed results are unsatisfactory run the test...

Page 51: ...Reverting to default settings Printing a list of the current settings Resetting the language to English Selecting the command mode Selecting and moving the origin position Aligning the coordinate axe...

Page 52: ...Rotate mode Off Scale factor 1 Page length 2 m Mirror mode Off Cross cutter control Off Feed space 0 mm Save media mode Off Margin mode Normal Print mode Draft Current user 1 Registration marks Off A...

Page 53: ...PAUSE 2 Press NEXT DISPLAY PRINT CUTTING SEL MODE SETUP 3 Press NEXT DISPLAY twice to display the following menu INITIAL BUF CLR UTILITY 4 Press F1 INITIAL INITIALIZING YES NO To revert to defaults p...

Page 54: ...unit before starting To print the current settings 1 Press PAUSE 2 Press NEXT DISPLAY PRINT CUTTING SEL MODE SETUP 3 Press NEXT DISPLAY twice to display the following menu INITIAL BUF CLR UTILITY 4 P...

Page 55: ...ommands GP GL and GP GL Binary commands as well as HP GL HP GL 2 HP RTL and EN RTL commands The registered command mode is retained in the printer s internal memory even while the printer is turned of...

Page 56: ...NCAD s NovaCut driver CUTTING HP GL GP GL GP bin HP GL GP GL GP GL Binary Only vector data can be processed as cutting data When raster data is received cutting is not performed Select this mode when...

Page 57: ...22 4 Press F1 CENTRO to select the command mode for the Centronics compatible parallel interface or press F3 RS422 to select it for the RS 422 serial interface The following screen will display G BIN...

Page 58: ...X and Y coordi nate values shown at the display panel represent the relative distance from the lower left corner of the effective printing area To select the origin position 1 Press PAUSE 2 Press NEX...

Page 59: ...he new origin point 2 Press the Origin key The beeper sounds to indicate the new origin has been registered Note When the coordinate axes have been rotated using the Rotate function the movement of th...

Page 60: ...e Rotate On Off status To move the origin point in combination with the rotation of the coordinate axes and or the Mirror mode select the Rotate On status and or Mirror On status before moving the ori...

Page 61: ...the coordinates of cutting data and the printed media s coordinate axes and origin point the Axis function aligns the NovaCut s coordinate axes with those of the printed media Before using this functi...

Page 62: ...tances between registration marks given by the application software Note When using cutting data which includes HP GL commands to specify the origin point at the center of the effective cutting area t...

Page 63: ...SET ORIGIN POINT X 0 Y 0 Use the Position keys to move to the registration marks of the origin point 7 Use the loupe to check the alignment If it is satisfactory press Enter to display the following m...

Page 64: ...ce precision between the aligned origin and Point A the 0A value as well as the aligned origin and Point B the 0B value Use the Position keys to change the numeric value at the column indicated by the...

Page 65: ...this function to clear the data already received from the NovaCut s internal buffer When the data is cleared from the internal buffer without stopping data transmission from the computer the NovaCut...

Page 66: ...ion image Be sure to load media before starting To output the demo image 1 Press PAUSE 2 Press NEXT DISPLAY PRINT CUTTING SEL MODE SETUP 3 Press NEXT DISPLAY INITIAL BUF CLR UTILITY 4 Press F4 UTILITY...

Page 67: ...he length of the effective printing area To set page length 1 Press PAUSE 2 Press NEXT DISPLAY PRINT CUTTING SEL MODE SETUP 3 Press NEXT DISPLAY until the following menu appears PAGE LENG C CUTTER PLO...

Page 68: ...he range of 0 to 50mm 0 to 0 1 This setting affects only the back margin To set the space between pages 1 Press PAUSE 2 Press NEXT DISPLAY PRINT CUTTING SEL MODE SETUP 3 Press NEXT DISPLAY until the f...

Page 69: ...Appendix G lists the media for which the cross cutter should be set to OFF To set the cross cutter control status 1 Press PAUSE 2 Press NEXT DISPLAY PRINT CUTTING SEL MODE SETUP 3 Press NEXT DISPLAY...

Page 70: ...NovaCut User s Guide 3 20 Common Functions This page intentionally blank...

Page 71: ...pter 3 Mode Command selection at the control panel Compatible commands Remarks PRINT HP GL HP RTL EN RTL When optional memory is installed vector data using HP GL or HP GL 2 commands can also be proce...

Page 72: ...file in the Print Manager Print Options To cancel a print 1 Press the Pause button Printing stops 2 Simultaneously press Origin and Enter buttons The printer is reset the data stored in the printer s...

Page 73: ...use the ink is released in three passes good image quality can be achieved without unintentional mixing of different ink colors due to banding or bleeding Enhanced color 3 pass mode This mode achieves...

Page 74: ...ot in the DOWN position ROLL 1 SHEET ROLL 2 During PRINT mode in online status The message below appears when the printer is ready to receive data in PRINT mode READY P During PRINT mode in offline st...

Page 75: ...en Pause has been pressed in PRINT CUT mode PAUSE P C During CUT PRINT mode in online status The menu below appears when the printer is ready to receive data in CUT PRINT mode 12 COND1 PEN 30 READY C...

Page 76: ...to 85 cm s in 5 cm s increments Number of Passes can be set to one three or four passes This determines the number of passes in which all of the dots of one ink cartridge head will be printed When on...

Page 77: ...AUSE status 2 Press NEXT DISPLAY PRINT CUTTING SEL MODE SETUP 3 Press F1 PRINT to display the menu below To change the CURRENT USER number refer to the section called Defining a user mode later in thi...

Page 78: ...3 Press F1 PRINT to display the menu below To change the CURRENT USER number refer to the next section Defining a User mode CURRENT USER 1 SELECT 4 Press NEXT DISPLAY until the menu below appears MODE...

Page 79: ...F4 to move the blinking square next to DIR then use the up and down Position keys to change the DIR setting 7 Press Enter to save the User mode settings 8 Press PAUSE again to return to Ready status...

Page 80: ...elected user number To change the Current User number 1 Press PAUSE to place the unit in Pause status 2 Press NEXT DISPLAY PRINT CUTTING SEL MODE SETUP 3 Press F1 PRINT to display the menu below CURRE...

Page 81: ...ing is not resumed until a new sheet is loaded and the media set lever has been set to the Down position When roll media is used printing is not resumed until the media has been cut and then advanced...

Page 82: ...d receiving data until printing is started This function is generally set when no End of Data command will be received at the end of vector data When the End of Data command is received vector data is...

Page 83: ...tatus Setting the pen parameters PEN SET The PEN SET function sets the line width and pen color of individual pen numbers of printing vector data The pen number can be specified in a range of 1 to 16...

Page 84: ...mm 7 7 0 08 mm 8 8 0 08 mm 9 9 0 08 mm 10 10 0 08 mm 11 11 0 08 mm 12 12 0 08 mm 13 13 0 08 mm 14 14 0 08 mm 15 15 0 08 mm 16 16 0 08 mm To set pen parameters 1 Press PAUSE to place the unit in Pause...

Page 85: ...he menu below PALETTE PEN CONT PEN SET 6 Press F2 PEN SET to display the menu below PEN 1 COLOR 1 WIDTH 0 08mm 7 Press the function key for the parameter you wish to change use the up and down Positio...

Page 86: ...your application To select the color palette 1 Press PAUSE to place the unit in Pause status 2 Press NEXT DISPLAY PRINT CUTTING SEL MODE SETUP 3 Press F1 PRINT to display the menu below Change the cur...

Page 87: ...PRINTING OPTIONS 6 Press F1 PALETTE to display the menu below PALETTE 1 2 The blinking square indicates the currently selected palette To change the setting press F2 or F4 key 7 Press Enter to save t...

Page 88: ...settings based on command input are disregarded When PEN CONT is set to COMMAND the line width and pen color settings received by command input for individual pen numbers are valid To select the stat...

Page 89: ...NG PRINTING OPTIONS 6 Press F3 PEN CONT PEN CONTROL PANEL COMMAND The blinking square indicates the currently selected status To change pen control setting press F2 or F4 7 Press Enter to save the pen...

Page 90: ...if the corrective value is set to 0 05 a vector of 2 meter 2000 mm length is in crease by 1 mm 2000 x 0 05 1 mm to become 2001 mm To adjust distance precision for Print mode 1 Press PAUSE to place th...

Page 91: ...are next to the X and then use the up and down Position keys to change the corrective value To adjust the distance precision in the Y axis press F4 to move the blinking square next to the Y and then u...

Page 92: ...data For axis alignment if raster data is printed after enabling the R MARK function registration marks are printed around the raster data as shown below When the R MARK function is enabled the MARGI...

Page 93: ...elow appears MODE ADJ CRT R MARK ADJ DIS 5 Press the F2 key R MARK to display the menu below REGISTRATION MARK ON OFF The blinking square indicates the currently selected status To change the setting...

Page 94: ...printed When the effective printing area is moved the origin point also moves accordingly Whenever the NovaCut is turned off these functions are reset to provide the maximum effective printing area T...

Page 95: ...functions are initialized to provide the maximum effective print ing area Note The effective printing area cannot be specified to exceed the origin in the media feeding direction Example 1 When the o...

Page 96: ...ss F4 L L U R to display the menu below for setting the lower left point SET L L DEFAULT X 0 Y 0 Use the Position keys to move the pen carriage to the desired position The X and Y values respectively...

Page 97: ...The X and Y values respectively indicate the X and Y axis distances of the pen carriage from the current origin If you do not want to change the current U R setting press F3 DEFAULT After the L L and...

Page 98: ...NovaCut User s Guide 4 28 Setting Printing Options This page intentionally blank...

Page 99: ...ng path instructions Cutting takes place when the unit is in Cut Cut Print or Print Cut mode You can prepare the cutting instruction file in any program that can save it in HP GL format Tips for cutti...

Page 100: ...Ceramic and sapphire blades are available as options Supersteel blades CB15 10U 1 5 mm diameter Less expensive than other blade types CB15U 1 5 mm diameter Sharp cutting edge CB15U K30 1 5 mm diameter...

Page 101: ...wn in the illustrations which follow PHP32 CB09 Cutter Pen for cutter blades of 0 9 mm diameter PHP32 CB15 Cutter Pen for cutter blades of 1 5 mm diameter Compatible blades according to cutter pen typ...

Page 102: ...rs handle the cutter blade with caution To replace a cutter blade 1 Turn the blade length adjustment knob to draw the blade into the plunger 2 Turn the plunger cap counter clockwise to remove it from...

Page 103: ...ss of the media to be cut Accurate cutting results can be achieved only if the blade length is properly adjusted If the blade protrudes excessively you may damage the cutter blade or the printer Adjus...

Page 104: ...ely determined adjust the blade length by gradually increasing it until only traces of the blade appear on the liner when running a cutting test Installing the cutter pen To install the cutter pen 1 T...

Page 105: ...ut User s Guide SETTING CUTTING OPTIONS To avoid cutting your fingers handle the cutter blade with caution 3 To secure the cutter pen turn the screw on the cutter pen holder in the direction indicated...

Page 106: ...is in Cut Cut Print or Print Cut mode To set Cut mode 1 When the Ready status light is on press PAUSE to put the unit in Local status 2 Press NEXT DISPLAY PRINT CUTTING SEL MODE SETUP 3 Press F2 to s...

Page 107: ...m the center of the cutting pen The unit comes with a preset offset adjustment for each blade type Quality sets the acceleration rate of the cutting blade Increasing Speed and Quality values decreases...

Page 108: ...5U 15 K30 0 5 Other Other 1 1 to 45 Pens Pen Select OTHER as the setting when using a blade type not displayed or when cutting a hard to cut media results in poor finished quality Run a cutting test a...

Page 109: ...meters for later reference 3 Press the Cutting condition button The lower row of the display changes from Ready to Set Cond as shown in the example below for COND2 14 COND2 09U 30 SET COND FORCE SPEED...

Page 110: ...Type Diameter Max drawing distance Max drawing speed Water based fiber tip pen 0 3 to 0 7 mm 600 m 30 cm s Oil based fiber tip pen 0 3 to 0 7 mm 400 m 20 cm s Water based ballpoint pen 0 25 to 0 35 mm...

Page 111: ...OFFSET setting while observing the finish of cut corners using the figure below as a guide When Printing mode is selected the Cutter Offset setting is not available Corners are rounded Corners are to...

Page 112: ...g mode are used to check the cut results before an actual cutting operation Check how the film has been cut and whether the corners have been cut as intended then set the cutting conditions to obtain...

Page 113: ...tting test mode press ENTER or NEXT DISPLAY Loading media for cutting After printing it is best to leave media in the unit and then cut The table below gives the roller settings for cutting Refer to C...

Page 114: ...the site is aligned with the registration mark press ORIGIN 7 Repeat steps 5 and 6 for a third registration mark 4 Press NEXT DISPLAY until the menu below appears Selecting the RTS Control Status GP G...

Page 115: ...the blinking square 7 Press PAUSE to return to READY status Auxiliary functions for Cutting mode The following auxiliary functions are available in Cutting mode Pen U D Raises or lowers the pen Feed A...

Page 116: ...UP 3 Press F3 CUTTING PEN U D FEED 4 Press F1 PEN U D once to lower the pen Press F1 again to raise the pen 5 Press PAUSE to return to READY status Feed length When cutting film this function advances...

Page 117: ...the next step 6 Press Enter to save the Feed Length setting 7 Press PAUSE to return to READY status Enabling disabling Thick mode This function enables disables Thick mode Before cutting thick film se...

Page 118: ...es The Overcut function cuts the quadrilateral shown below so that it has extended corners Quadrilateral Overcut This extended portion is called an overcut You can specify the Overcut function by sett...

Page 119: ...T ADJ AXIS 5 Press F1 THICK to display the menu below ON THICK OFF OVERCUT 6 Press F2 OVERCUT OVERCUT STR 2mm END 2mm To change the starting overcut press F2 to move the blinking square to the STR pos...

Page 120: ...a being used This function lets you adjust the distance precision For example if the corrective value is set to 0 05 a vector of 2000 mm is in creased by 1 mm 2000 x 0 05 1 mm to become 2001 mm Each c...

Page 121: ...ngs 7 Press PAUSE to return to READY status Using the Copy function This function retains the data in the NovaCut s internal buffer to produce copies of cut sequences To use the Copy function 1 Send t...

Page 122: ...Use the up and down Position keys to set the number of copies to be made in the range of 1 to 99 When the count has been set press Enter to start the copy operation 6 When the specified number of copi...

Page 123: ...sition of the origin point and the orientation of the coordinate axes as shown below The Rotate setting is retained in the unit s internal memory even while the unit is turned off When it is turned ba...

Page 124: ...o return to Ready status Enabling disabling Mirror mode When Mirror mode is enabled an image can be reversed to produce a mirror image which changes the position of the origin point and the orientatio...

Page 125: ...E SETUP 3 Press NEXT DISPLAY ROTATE MIRROR SCALE L L U R 4 Press F3 MIRROR MIRROR ON OFF The blinking square indicates the currently selected status To change the Mirror setting press F2 ON or F4 OFF...

Page 126: ...s reset to 1 when the NovaCut is turned off The Scale function can not be used with raster data To set the scaling factor 1 Press PAUSE 2 Press NEXT DISPLAY PRINT CUTTING SEL MODE SETUP 3 Press NEXT D...

Page 127: ...ip it to another location or to send it to a repair depot you must first remove the cartridges purge the ink in the delivery lines and drain the reservoirs as described in the paragraphs that follow N...

Page 128: ...Remove the cartridge from the carriage by gently pulling the top edge toward you then lifting it out of the carriage Unscrew the tube fitting and remove the cartridge from the carrier As soon as the...

Page 129: ...lay it on its front side so that the flex contacts face up This prevents ink from leaking out either the top opening or out the jet area on the bottom If you are returning the cartridge to ENCAD drai...

Page 130: ...le Wear disposable plastic gloves when disconnecting the ink delivery lines Be sure to use only distilled water when purging the lines 1 Make sure the tubing clamps on the carriage are closed so that...

Page 131: ...ply lines have been detached from the ink tanks get ready to remove the ink from the ink supply lines First of all prepare one cup of distilled water Be sure to use distilled water when removing ink f...

Page 132: ...ion of the ink induction tube on the carriage into the cup containing distilled water 9 Open the clamp for the ink induction tube concerned 10 Slowly pull the suction pump to draw the distilled water...

Page 133: ...the ink reservoirs Before starting remove all four ink cartridges and extract the ink from the ink supply lines as described in the two preceding sections Note that two persons are required for this...

Page 134: ...ing reservoirs Be sure to match the colors of the ink supply lines with the colors of the reservoirs Cleaning the service station To clean the service station 1 Disengage the latch at the right side o...

Page 135: ...D GO ink you will want to use the Ink Reservoir Change Kit This procedure gives you all the information you need to changeover your NovaCut from Graphic Arts GA and Graphic Standard GS to Graphic Outd...

Page 136: ...ed to cap the Luer fitting on the cartridges and also to draw a vacuum on the cartridge so it does not leak while being installed on the garage 4 latex gloves To keep your hands clean 2 CPC reservoir...

Page 137: ...ng it out of the carriage Unscrew the tube fitting and remove the cartridge from the carrier As soon as the cartridge is re moved set it down to avoid leaking 4 Remove the cartridge from the ink deliv...

Page 138: ...sure to use only distilled water when purging the lines 1 Make sure the tubing clamps on the carriage are closed so that no ink comes out 2 Remove all four cartridges before purging the ink lines 3 D...

Page 139: ...attachment from the Ink toolkit into the end of the connector which was disconnected from the ink reservoir Attach the other end to the 30 cc pump 1 30 cc pump 2 Depriming attachment 3 Tubing clamp 6...

Page 140: ...rained Removing the reservoirs 1 Remove all the cartridges and drain all the lines before removing the ink reservoir unit 2 Leave the rubber caps on the ink reservoirs Loosen the thumbscrews that atta...

Page 141: ...water 4 Flush out the steel tube and CPC fitting on the reservoir using the CPC reservoir adapter This adapter opens the valve on the reservoir s tubing connection Then a syringe can be attached to t...

Page 142: ...er sGuide 7 8 Maintenance Installing new cartridges Be sure the cartridges you are installing contain the same type of ink as the ink reservoirs Prime fill and install the cartridges as described in C...

Page 143: ...Biweekly Service station seals and wipers Distilled water Monthly Slide shaft Isopropyl alcohol Encoder strip top and bottom Distilled water Cartridge jet area Distilled water Semiannually External ar...

Page 144: ...cable Service station seals and wipers Motors Cutters Cleaning external areas Clean external areas regularly or if ink is present on any surfaces Use distilled water LCD panel Pen block assembly base...

Page 145: ...se caution when cleaning the encoder strip to prevent bending or damaging the plastic strip Do not use abrasive cleaners Encoder Strip is a thin plastic strip that guides the inkjet carrier Cleaning t...

Page 146: ...ion tube and you will have to draw ink into it again 6 Slightly moisten a paper towel with water then place it against the jet nozzle at the bottom of the ink cartridge to soak up the ink Blot only do...

Page 147: ...week using the following procedure To clean the service station 1 Load a sheet of paper into the NovaCut 2 Press TEST ACCESS CARTRIDGES PRIME TEST If pressing TEST displays the menu below the NovaCut...

Page 148: ...h follows 7 Dry the service station and replace it making sure the release tab re latches 8 Press F3 ACCESS CARTRIDGES to return the ink cartridges to the service station Cleaning ink from clothing To...

Page 149: ...and insert it into your computer s disk drive 3 Type DOWNLOAD at the a or b prompt and press Enter The utility will execute Respond to the prompts when requested 4 Simultaneously hold down the CUTTIN...

Page 150: ...ng the data sent by the computer to the data received by the printer When Data Dump mode is enabled all data sent to the NovaCut from the computer is printed as ASCII character codes and control codes...

Page 151: ...mode Press F4 to disable data dump mode 6 After enabling data dump mode and sending data to the NovaCut from the computer the NovaCut prints the data it has received To terminate this operation stop t...

Page 152: ...NovaCutUser sGuide 7 18 Maintenance This page intentionally blank...

Page 153: ...Y M C pattern The first pattern labeled Current Heads Y M C shows yellow magenta and cyan s which represent the horizontal and vertical alignment between the cartridges Yellow Magenta Cyan Black Curre...

Page 154: ...or calibration 1 Install ink cartridges in the printer See Chapter 2 Getting started for cartridge installation instructions 2 Load media that is at least 11 inches 280 mm wide See Chapter 2 Getting s...

Page 155: ...to be selected for calibration To change the head color use the up and down Position keys To move the blinking square to the HORZ position press F2 Use the up and down Position keys to input the hori...

Page 156: ...NovaCut User s Guide A 4 Calibration This page intentionally blank...

Page 157: ...table have been tested and found to function properly with NovaCut Other manufacturer s SIMMs may be used if they are within the height limitation and conform to JEDEC specifica tions however ENCAD d...

Page 158: ...touch the circuit board or its components without first touching the bright metal portions of the printer and then the circuit board Static damage is more likely when the relative humidity is low To...

Page 159: ...Guide APPENDICES 4 Insert each memory board into a slot at an angle then gently press it upward until its clips lock into place 5 After installing all of the memory boards close the circuit box and f...

Page 160: ...NovaCut User s Guide B 4 Installing Additional Memory This page intentionally blank...

Page 161: ...ing During Paper Load Wait status The menu below appears when the media set lever is not in the DOWN position ROLL 1 SHEET ROLL 2 During PRINT mode in online status The message below appears when the...

Page 162: ...ode in offline status The message below appears when the PAUSE key has been pressed in CUT TING mode 12 COND1 PEN 30 PAUSE 3 During PRINT CUT mode in online status The message below appears when the p...

Page 163: ...ine status The message below appears when the printer is ready to receive data in CUT PRINT mode 12 COND1 PEN 30 READY C P 3 During CUT PRINT mode in offline status The message below appears when the...

Page 164: ...TEST2 Menu when media is loaded and pinch rollers are lowered READY status in Print Cut mode Test menu in Cut Print mode Menu for setting cutting conditions Pause 12 COND1 PEN 30 READY C P 3 BUF CLR...

Page 165: ...LIZING YES NO CLEAR BUFFER YES NO Next Display DEMO PLOT DUMP CONDITION DUMP MODE ON OFF PAGE LENGTH L 02000MM PLOTTING AREA L mm S mm CROSS CUTTER CONTROL ON OFF SAVE MEDIA F DIST MARGIN PAGE LENGTH...

Page 166: ...MODE NORMAL MODE ADJ CRT R MARK ADJ DIS REGISTRATION MARK ON OFF Next Display TIME OUT PEN COND DRY TIME DRY TIME 00 SEC TIME OUT 00 SEC Pause 12 COND1 PEN 30 READY 3 PALETTE PEN CONT PEN SET PRINT CU...

Page 167: ...0 00 PENU D FEED Next Display SETORIGINPOINT x Y ON THICK OFF OVERCUT THICK DISTADJ AXIS Next Display SETPOINTB X Y SETPOINTA X Y Pause 12COND1 PEN 30READY 3 12COND1 PEN 30PAUSE 3 2 SHEETFEED FEEDLEN...

Page 168: ...CENTER G BIN COMMAND GP GL HP GL 2 SETP SIZE 0 100mm Enter RTS CONTROL ON OFF Pause 12 COND1 PEN 30 READY 3 12 COND1 PEN 30 PAUSE 3 3 Enter ORIGIN POINT LOWER LEFT CENTER G BIN COMMAND GP GL HP GL 2...

Page 169: ...RAM Replace main PCB BUS ERROR ADDRESS ERROR ILLEGAL INSTRUCTION Error on the main board s CPU Initialize the non volatile RAM Clear the non volatile RAM Replace main PCB DIVISION BY ZERO Error on the...

Page 170: ...e non volatile RAM Clear the non volatile RAM Replace Main PCB SPEED ALARM POWER OFF THEN ON Excessive speed in the main axes of the X and Y motors Replace the X or Y motor OVER CURRENT POWER OFF THEN...

Page 171: ...cognized ERROR2 Wrong number of parameters ERROR3 Out of range parameters ERROR5 Unknown character set ERROR6 Position overflow ERROR7 Buffer overflow ERROR10 Invalid I O output request ERROR11 Invali...

Page 172: ...NovaCut User s Guide D 4 ErrorMessages This page intentionally blank...

Page 173: ...mmunication configuration The way that the computer and printer are connected cutter pen Swivel knife used for cutting media depriming attachment A device used for flushing ink from ink delivery lines...

Page 174: ...page palette The available colors produced by the printer paper axis The long side of the plot area measured at right angles to the platen parallel interface An interface type in which 8 bits are tran...

Page 175: ...ing station for cartridges sheet media Media that is packaged in individual sheets and is loaded and fed through the front of the printer suction bulb Used to establish cartridge prime syringe Establi...

Page 176: ...NovaCut User s Guide E 4 Glossary This page intentionally blank...

Page 177: ...r less Cutting mode Repeatability Within 0 1 mm Cutting mode Paper handling All ENCAD QIS media rolls and sheets Roll outer diameter 6 5 max 16 5 cm Buffer Standard 4 MB Maximum 64 MB 2 slots Interfac...

Page 178: ...m excluding high luminosity reflective film with a maximum thickness of 0 25 mm NovaCut 24 NovaCut 54 Max media width 25 640 mm 54 1372 mm Max print cut ranges Width 24 610 mm 53 1342 mm Length printi...

Page 179: ...illiant saturated colors l Sharp lines and edges l No visible bleeding between colors ENCAD supplies ordering information You can order ENCAD supplies from your Authorized ENCAD Distributor ENCAD Supp...

Page 180: ...cartridges use ENCAD s special graphics arts GA graphic standard GS or graphic outdoor GO inks which not only give you vivid color but actually extend the cartridge s life The Extended Ink System incl...

Page 181: ...ks Photo Paper This photographic based media is excellent for posters photo realistic images and framed art Renderings benefit from quality output with this paper It is also ideal for client courtroom...

Page 182: ...act and vivid color Five types of film give you the flexibility to create brilliant overlays overhead projections signs posters and banners QIS Clear Film 4 mil Optically clear Its polymer coating giv...

Page 183: ...only with Enhanced Printing mode Vinyl for GO inks A flexible white opaque calendered vinyl designed for excellent ink receptivity and durability when used with ENCAD s Graphic Outdoor GO inks and No...

Page 184: ...l your authorized ENCAD media dealer for availability Rolls Sheets in boxes of 25 sheets n 12 x 100 n 8 5 x 11 n 24 x 100 n 11 x 17 n 24 x 50 n 18 x 24 n 30 x 100 n 24 x 36 n 36 x 100 n A1 n 50 x 100...

Page 185: ...ting edge CB15U K30 1 5 mm diameter Max cutting distance approx 4 000 meters CB09U 0 9 mm diameter may vary with the film type and cutting pressure Ceramic blade CB15 10C 1 5 mm diameter Long life Sha...

Page 186: ...NovaCut User s Guide G 8 Ordering Supplies This page intentionally blank...

Page 187: ...nd selecting the timing for the parallel interface RS 232 cable requirements You may build this cable or purchase it from ENCAD Inc For connecting to an Apple Macintosh use the standard ImageWriter ca...

Page 188: ...3 RXD 3 4 RTS 4 5 CTS 5 6 DSR 6 7 GND 7 8 DCD 8 20 DTR 20 22 RI 22 2 3 TXD 3 2 RXD 4 7 RTS 5 8 CTS 6 6 DSR 7 5 GND 8 1 DCD 20 4 DTR 22 9 RI Mini Din 8 DB 25S DB 9S Female Mac to Hayes Modem Cable Belk...

Page 189: ...low for both the software application and the printer When connecting the printer to a computer be sure to use the interface cable provided by ENCAD for the type of interface to be used For more infor...

Page 190: ...e RS 422 232C serial interface and the Centronics compatible parallel inter face the following conditions must be set for each interface port Settings for the Centronics Compatible parallel interface...

Page 191: ...9600 RS 422 232C DATA length 8 bits RS 422 232C parity mode None RS 422 232C handshaking mode Hardwired RS 422 232C RTS control status ON Centronics command mode HP GL 2 Centronics origin Lower Left...

Page 192: ...to enable setting of the DATA length using the up and down Position keys The DATA length can be set to one of the following 7 BIT 8 BIT Press F3 to enable setting of the parity mode using the up and d...

Page 193: ...ption can be achieved by changing the timing of the ACK or STB signals STB1 Data is received at the rising edge of the STROBE signal STB2 Data is received at the falling edge of the STROBE signal ACK1...

Page 194: ...TRO TIMING ACK1 STB1 Press F2 for ACK Press F4 for STB Use the up and down Position keys to change the timing of the parameter indicated by the blinking square 5 Press Enter to register your CENTRO TI...

Page 195: ...n software HP GL A separate index is provided at the end of this appendix to help you quickly locate discussions of symptoms and their solutions Troubleshooting quick list Many common problems can be...

Page 196: ...on a network login and copy the sample file to the printer over the network 5 If steps 3 or 4 fail repeat them using another computer If any of these steps fail your printer may not be correctly conne...

Page 197: ...nel button The display should come on MEMORY FULL message The transmitted data file is too large for the NovaCut s internal buffer Install additional memory as described in Appendix B Transmit the dat...

Page 198: ...int Manager is OFF Turn off the Print Manager with the ENCAD Windows driver Check the Command setting When HP GL 2 the default has been selected the NovaCut first receives data and then converts it in...

Page 199: ...e printer in DOS using the DOS Copy command At the DOS prompt type COPY filename portname LPT or COM port Alternately use the GO EXE program To print the file type GO filename This program is supplied...

Page 200: ...er jams or blockage Be sure the service station is lowering If it does not lower push it left and down or the cutter will not disengage Carriage axis failure This may be caused by using matte paper wh...

Page 201: ...encoder strip using a q tip and distilled water let it dry completely approximately 30 minutes before trying to operate the printer Remove the cutter from the left side of the carriage and check it fo...

Page 202: ...e cartridge before the ink delivery lines are attached Check that the Luer fitting is tightly secured If a leak appears at the Luer steel tubing connection call Technical Support Leak here Leak here C...

Page 203: ...ontacts on the carriage Remove the cartridge and reinstall it or clean the electrical contact on the cartridge and carrier Be sure it is clean and dry Be sure the cartridge is seated properly Make sur...

Page 204: ...y with a cotton swab moistened with water Do not use acetone or any other harsh cleaner as this may cause damage to the flex cable Print Quality No print appears Check that tape has been removed from...

Page 205: ...e service station at least once a week or more often depending on the number of prints you are running See Chapter 7 Inspect the bottom of the ink cartridges for dirt or dust Clean if neces sary Line...

Page 206: ...r or replacing the cartridge if necessary See Priming the Ink Delivery Lines in Chapter 2 Check ENCAD s WEB site or bulletin board and download the latest Windows drivers These drivers have calibrated...

Page 207: ...ink cartridges are properly installed then run the calibration procedure See Installing Ink Cartridges in Chapter 2 and Appendix A Prime the ink cartridge to be sure that all the inkjets are firing pr...

Page 208: ...ing If it is set to Com mand NovaCut prints colors according to the pen color settings of the application software being used If the Pen Cont setting is Panel colors are printed according to the NovaC...

Page 209: ...sults are not of the specified length The media is slipping Reduce the Speed setting reduce the Pen Up speed or press the Media Feed button Adjust the distance precision and perform distance adjustmen...

Page 210: ...r switch to larger media or revise the data to stay in the effective cutting area Media is pulled off at the corners or when cutting small charac ters The blade is excessively extended Adjust the blad...

Page 211: ...software does not match or when an old version of the HP RTL driver is being used Change the Command setting to HP GL 2 or use a new driver Data consisting of both vector and raster data not printed...

Page 212: ...Problems connecting to a Macintosh workstation There are two ways to connect the NovaCut models to a Macintosh workstation 1 Use the Macintosh chooser level drivers provided by our third party develo...

Page 213: ...port make sure the cable supports hardware flow control A NULL modem adapter supports this Check that hardware switches for the port are correctly set Use the printer s self test feature or run the d...

Page 214: ...and print client make sure the LP print service is running On both the print server and client make sure the printer is accepting requests On both the print server and print client make sure the print...

Page 215: ...g prints ranging from A to E size Many Windows applications limit the maximum print size to C or D size due to the way that they map their internal coordinate system to memory Some applications which...

Page 216: ...s truncating at or less than 48 Check that roll feed is turned on when you load a roll of paper If the printer is set to Roll OFF it will print 48 maximum Make sure Control Software is selected under...

Page 217: ...tor lines instead of solid Select a fully saturated color for thin vector lines either in your appli cation or on the printer If you are using the ENCAD palette choose highly saturated colors from the...

Page 218: ...nt of memory serial number Computer model operating system connection serial or parallel Customer Technical Support To resolve printer problems use the suggestions provided in this guide If you contin...

Page 219: ...52 3768 This bulletin board provides 24 hour access so you can download the latest technical bulletins driver files and sample files Internet WEB Page http www encad com ENCAD s home page gives you 24...

Page 220: ...I 15 cut corners rounded I 15 too pointed I 15 cut is ragged I 15 cut line deviates only at the start of cutting I 15 cut path not correct I 16 cut pieces cannot be easily separated I 16 cut results...

Page 221: ...tial image I 13 partial image printed I 23 partial print I 13 poor plot quality I 10 PostScript files I 20 I 23 print from Unix I 19 not generated I 17 partial I 13 smaller than expected I 22 unable t...

Page 222: ...atch I 15 streak marks I 11 T Technical Support Help Desk I 24 truncated image I 21 U unit does not cut I 14 Unix I 19 no output I 19 printing to I 18 V vector and raster data not printed prop erly I...

Page 223: ..._ ATTN Help Desk From ___________________________________________________ Company _______________________________________________ Phone __________________________________________________ FAX _________...

Page 224: ...NovaCut User s Guide I 30 Troubleshooting Date Problem Case Support Rep...

Page 225: ...ands choosing 2 5 common functions 3 1 control panel using 2 3 coordinate axes aligning 3 11 rotating 5 27 copy function 5 26 cross cutter installing 2 13 removing 2 14 current heads Y M C pattern A 1...

Page 226: ...anguage changing 3 5 choosing 3 5 loading media 2 7 for cutting 5 15 M media choosing 1 5 loading 2 7 menu using 2 20 menu tree 1 1 menus choosing 2 5 mirror mode 5 29 N NovaInk Accessory Kit 2 17 2 1...

Page 227: ...1 scaling factor 5 31 service station cleaning 6 8 7 13 SIMMinstallation B 2 slide shaft cleaning 7 10 standard mode 4 3 step resolution 5 16 storing the printer 6 1 supersteel blade 5 2 suspend print...

Page 228: ...Index 4 NovaCutUser sGuide This page intentionally blank...

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