Emerson Daniel Danalyzer 1000, Hardware Reference Manual

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WARRANTY CLAIM PROCEDURES
To make a warranty claim, you, the Purchaser, must:
1.
Provide Daniel Measurement Services (DMS), a division of Emerson Process Management,
with proof of the Date of Purchase and proof of the Date of Shipment of the product in
question.
2. Return the product to DMS within twelve (12) months of the date of original shipment of the
product, or within eighteen (18) months of the date of original shipment of the product to
destinations outside of the United States. The Purchaser must prepay any shipping charges.
In addition, the Purchaser is responsible for insuring any product shipped for return, and
assumes the risk of loss of the product during shipment.
3.
To obtain Warranty service or to locate the nearest DMS office, sales, or service center call
(713) 827-6314, Fax (713) 827-6312 write to:
Daniel Measurement Services
a division of Emerson Process Management
11100 Brittmoore Park Drive
Houston, Texas 77041
Or contact DMS via the following site:
www.emersonprocess.com/daniel
4. When contacting DMS for product service, the Purchaser is asked to provide information
as indicated on the following page entitled "Customer Repair Report".
5. For product returns from locations outside the United States, it will be necessary for you to
obtain the import consignment address so that DMS’s customs broker can handle the
importation with the U.S. Customs Service.
6. DMS offers both on call and contract maintenance service designed to afford single source
responsibility for all its products.
7.
DMS reserves the right to make changes at any time to any product to improve its design and
to insure the best available product.