eMachines H5082, Reference Manual

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•
See the troubleshooting section of this chapter.
•
Have your customer ID, serial number, and order
number available, along with a detailed description of
your problem, including the exact text of any error
messages, and the steps you have taken.
•
Make sure that your computer is nearby at the time of
your call. The technician may have you follow
troubleshooting steps.
eMachines contact information
The label on the side of your computer case contains
information that identifies your computer model and serial
number. Customer Care will need this information if you call
for assistance. You can also go to
www.emachines.com .
Warning
To avoid bodily injury, do not attempt to troubleshoot your
computer problem if:
• Power cords or plugs are damaged
• Liquid has been spilled into your computer
• Your computer was dropped
• The case was damaged
Instead, unplug your computer and contact a qualified computer
technician.
Serial number
Technical Support
telephone number