Solving Problems
98
The printer
is not receiv-
ing data from
the com-
puter.
(The
Data indica-
tor doesn’t
blink after a
file is sent.)
The printer is not on line.
Put the printer on line and verify
that the message window displays
IDLE
.
The emulation has been
changed from ESP to an
emulation that doesn’t
match the file you are
sending.
Change the emulation back to ESP
(Administration/Emulations/ESP
Default menu). For information
about the ESP mode, refer to the
Crown Books
.
The port setting is incor-
rect.
For Ethernet or parallel connections,
set the port to Enabled.
You’re printing via USB
from a Macintosh using
OS X, and PS Protocol is
not set to QBinary.
Set PS Protocol to QBinary
(Administration/Communications/
USB/PS Protocol menu).
The printer is
printing
codes or not
printing at all
when in ESP
mode.
The printer emulation is
not correct.
Reconfigure the port to the specific
printer emulation of the file you are
trying to print.
Your ESP timeout is too
short.
If a PostScript file prints PostScript
statements while the printer is in ESP
mode, increase the ESP timeout in
the Administration/Communications/
Timeouts/ESP Timeout menu.
Error
message is
displayed.
A unit or tray is not cor-
rectly installed.
Handle the message according to
the message display.
The media is jammed.
A problem occurred inside
the printer.
Printouts
seem faded
on one side
of the page.
The printer is not on a
level enough surface.
Level the printer surface. It should
not exceed ±5° slant in any
direction.
The colors
appear to be
misregis-
tered.
The side-to-side color
registration was not
adjusted after the printer
was installed.
Adjust the registration in the
Administration/Engine/Registration
menu on the control panel. Refer to
“Color Registration” in chapter 3,
“Color Printing.”
The wrong
number of
collated cop-
ies of a doc-
ument is
printed.
When you are printing
multiple copies of a
1-page document and
Collate is selected in the
Macintosh driver, the
number of copies printed
is incorrect.
Disable the Collate option in the
Macintosh driver.
Symptom
Cause
Solution
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Summary of Contents for Magicolor 3300
Page 1: ...magicolor 3300 User s Guide 1800738 001A EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...
Page 9: ...Software Installation EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...
Page 20: ...EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...
Page 21: ...Using Media EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...
Page 52: ...EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...
Page 53: ...Color Printing EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...
Page 59: ...Replacing Consumables EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...
Page 78: ...EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...
Page 79: ...Maintaining the Printer EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...
Page 87: ...Troubleshooting EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...
Page 135: ...Installing Accessories EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...
Page 159: ...Technical Specifications EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...
Page 198: ...EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...