Dymo XTL 300 User Manual Download Page 48

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XTL

300

User Guide

Troubleshooting

Review the following if you encounter a problem with your label maker.

Problem/Error Message

Solution

Poor print quality



Attach the power adapter to the label maker to recharge
the battery. See

Charging the Battery

on page 2.



Clean the print head. See

Cleaning the Print Head

page 41.



Ensure the label cartridge is inserted properly.



Replace the label cartridge.

Labels running low
Label cartridge empty

You are about to run out of labels.
Replace the label cartridge. Printing will resume from the
last complete label printed.

Poor cutter performance



Clean the cutter blade. See

Cleaning the Cutter Blade

on page 42.

Label maker does not turn on



Press and hold

key for at least five seconds.



Ensure the power adapter is connected to a working
wall outlet.



Attach the power adapter to the label maker to recharge
the battery. See

Charging the Battery

on page 2.

Cover is open

The label cartridge cover is open.
Close the label cartridge cover to continue printing.

Label cartridge is missing

No label cartrdige is detected in the label maker.



Insert a label cartridge.

If label cartridge is inserted, see

Label cartridge not

recognized

Label cartridge not
recognized



Make sure that the label cartridge is compatible with the
label maker and is inserted correctly.



Make sure the contacts in the label maker and the
electronic chip on the label cartridge are free of dirt. See

Cleaning the Sensors

on page 42.



If necessary, clean the electronic chip on the side of the
label cartridge with a small amount of alcohol on a
cotton swab.

Label application - cartridge
mismatch

This error can occur for several reasons:



The label cartridge in the label maker is not appropriate
for the label application you are trying to use.



The label you are trying to print cannot be printed on this
label cartridge.



The label cartridge in the label maker does not match
the label you are trying to print. In this case, you can
continue printing but the results may not match the label
you see in the label editor.

No cutter present

The cutter mechanism in the label maker is missing.
Make sure the cutter mechanism is inserted properly. See
the

Cleaning the Cutter Blade

on page 42 for instructions

on removing and replacing the cutter mechanism.

Summary of Contents for XTL 300

Page 1: ...BC User Guide ...

Page 2: ...d L P Sans is a DejaVu font The DejaVu fonts are based on Vera fonts copyright by Bitstream Inc Glyphs in the DejaVu fonts imported from Arev fonts are copyright by Tavmjong Bah All Rights Reserved QR Code used in this application is under the GNU Lesser General Public License 2 1 Trademarks DYMO and XTL are trademarks or registered trademarks in the US and other countries All other trademarks are...

Page 3: ...g the Label Applications 13 Setting Default Label Properties 14 Quick Label 14 General Label 15 Patch Panel Label 16 Flag Label 16 Laminated Cable Wrap Label 17 Cable Wrap Label 17 Heat Shrink Tube Label 18 110 Block Label 19 Horizontal Breaker Label 20 Vertical Breaker Label 20 Terminal Block Label 21 Asset Tracking Label 22 Distribution Panel Label 22 Materials Management Label 24 Editing and Fo...

Page 4: ... Number of Copies 35 Collate 36 Mirror 36 Cut Labels 36 Feed 36 Setting the Default Barcode 37 Restoring the Label Application Default Settings 37 Restoring Factory Default Settings 38 Connecting the Label Maker to your Computer 38 Downloading and Installing DYMO ID Software 38 Connecting the Label Maker to your Computer 39 About DYMO ID Software 39 Transferring Files 39 Updating the Label Maker S...

Page 5: ...5 XTL 300 User Guide 50 Environmental Information 51 Safety Precautions ...

Page 6: ...abels and accessories for your label maker Registering Your Label Maker Visit www dymo com register to register your label maker online During the registration process you will need the serial number which is located inside the label compartment cover Register your label maker to receive these benefits Notification of software upgrades by email Special offers and new product announcements Getting ...

Page 7: ... found on page 51 To charge the battery 1 On the left side of the label maker gently lift and turn the connector cover to expose the power connector See Figure 2 2 Plug the power cord into the power adapter See Figure 3 3 Plug the barrel end of the power adapter into the power connector 4 Plug the power cord into a power outlet The power status will show charging in the upper right corner of the l...

Page 8: ...mm 19 mm or 24 mm Labels are available as continuous tape or pre sized labels for specific applications The label cartridge that is inserted in the label maker determines the type of labels you can create and print For example if you have a 1 continuous label cartridge inserted you will not be able to create a heat shrink tube or laminated cable wrap label See Using the Label Applications on page ...

Page 9: ...ver See Figure 6 2 Remove the label cartridge You can now create labels using any of the label applications When you start a new label you will be asked to select a label cartridge to use Selecting a Label Cartridge You can design any type of label when the label compartment is empty Each time you select a label application you are asked to select the properties for your new label To choose a labe...

Page 10: ...s label backing 1 Locate the split on the label backing 2 Gently pinch the label lengthwise folding toward the printed side of the label The label backing separates 3 Carefully peel away the backing from the label To remove pre sized labels from the backing Gently lift the corner of the label and peel the label from the backing Remove split backing Continuous labels Figure 7 Pre sized labels Peel ...

Page 11: ...dims after thirty seconds of inactivity and the label maker enters standby mode after three minutes of inactivity After approximately ten more minutes of inactivity the label maker automatically shuts off 1 On Off Cancel printing 8 Save 15 Shift 2 Home 9 Number Symbol keys 16 Caps lock 3 Print Print options 10 Backspace Delete 17 Navigation 4 LCD display 11 Return 18 Back 5 Function keys 12 Rotate...

Page 12: ...pauses between each label allowing you to cut before printing the next label You can change this setting so that the label maker prints all labels continuously and you can cut once at the end A label separator cut mark is printed between each label to show where each label should be cut See Cut Labels on page 36 Zoom The keys zoom in or out on a label you are editing Zoom only applies when editing...

Page 13: ...e Changing the Text Style on page 24 Press Opens the Align tool See Aligning the Text on page 25 on a label edit screen Deletes all text and formating leaving a single blank label in a list screen Deletes a saved label selected Also deletes a template or an image added by you Included images or templates cannot be deleted Selecting a favorite label Opens that label file in the appropriate label ed...

Page 14: ...e line Pressing in any corner of the navigation key will move the cursor to the beginning or end of the current line or selects characters beginning at the cursor position to the right or left or selects characters beginning at the cursor position to the same position in the line above or below a corner of the navigation key selects characters beginning at the cursor position to the beginning or e...

Page 15: ...t a new label application and the label currently being edited is not yet saved you are prompted to save the label When you press the key while in a menu or settings screen any settings or other actions that have not been saved or confirmed are lost Level of battery charge remaining Connected to power adapter and charging Bars will move from left to right while charging is in progress Very low bat...

Page 16: ... based on your label type and content Continue editing Return to the label you were editing before pressing Open a saved label file Open a previously saved label file Settings Change the label maker settings Properties Change the properties for the label Available for label types where properties can be customized See the properties available for each label type in Using the Label Applications on ...

Page 17: ...in the editor 4 Select Done when finished To find errors 1 In the label editor select Go to 2 Use the functions key to select Errors 3 Use or to select the label with the error you wish to fix The label appears in the editor 4 Select Done when finished Serialize Automatically fill panel labels or automatically create a series of single labels See Creating a Series of Labels on page 29 Go to View a...

Page 18: ...label properties you can change to customize your label Setting Default Label Properties Most label editors contain a wizard which steps you through the properties that must be set each time you create a label For labels you use frequently you can avoid stepping through the wizard by setting default properties for that label type To set default label properties 1 While in a label editor select 2 S...

Page 19: ...s one text one barcode and one image object Text size and style apply to all the text on a single line You can apply different text sizes and styles to each line of text on the label Use serialization to automatically create a series of labels See Creating a Series of Labels on page 29 General labels can be printed on both continuous and pre sized labels The label properties you can set are Label ...

Page 20: ...el properties you can set are You create a patch panel label by using a pre designed template or by entering the label properties manually See Transferring Files on page 39 for information about transferring the latest templates from your computer To use a patch panel template 1 From the Home screen select Patch Panel 2 Select Apply template 3 Select the template you wish to use 4 Add some text an...

Page 21: ...er of the wrap part of the label to help you easily center the label on the cable The label properties you can set are To create a flag label 1 From the Home screen select Flag 2 Do one of the following Select the cable type Select Custom and then select the cable diameter 3 Follow the steps to configure your label 4 Add text and formatting Laminated Cable Wrap Label The laminated cable wrap label...

Page 22: ...imes so that it can be viewed from any angle when the label is wrapped around the cable One text object is automatically added to the label Barcodes and images cannot be added to a cable wrap label Text size and style apply to all text on the label Use serialization to automatically create a series of labels See Creating a Series of Labels on page 29 Cable wrap labels can be printed on any type of...

Page 23: ... Text size and style apply to all blocks on the label and all labels in the file When Auto fit text is selected for font size the text is automatically resized to fit that block So you may see differences in text size for each block Use serialization to automatically populate the blocks When all the blocks are filled on the current label a new label is created See Creating a Series of Labels on pa...

Page 24: ...abels can be printed on any type of continuous labels The label properties you can set are To create a horizontal breaker label 1 From the Home screen select Horizontal Breaker 2 Follow the step to configure your label 3 Add text for each breaker 4 Add formatting as desired Block type C4 4 pair Data grade C4 4 pair Voice grade C5 5 pair Voice grade Separator lines Yes Print a separator line betwee...

Page 25: ...rminal block labels are created by specifying the orientation portrait or landscape the number of blocks and the block height One text object is automatically added for each block Barcodes and images cannot be added to terminal block labels Text size and style apply to all blocks on the label and all labels in the file When Auto fit text is selected for font size the text is automatically resized ...

Page 26: ...an be printed on any type of continuous or pre sized labels The label properties you can set are To create an asset tracking label 1 From the Home screen select Asset Tracking 2 Select the template you would like to use 3 Add text and formatting Label orientation Portrait Default Landscape Changing the label orientation removes any content on the label creating a new blank label Terminal block dim...

Page 27: ...ector 4 Add formatting as desired Materials Management Label Materials Management labels are created using pre designed templates The list of available templates is based on the label cartridge you have selected See Transferring Files on page 39 for information about transferring the latest templates from your computer You can edit any text barcode or image objects on the label but you cannot edit...

Page 28: ...ect the template you would like to use 3 Add text and formatting Label outline Yes Show label outline No Hide label outline Default Leader trailer match Yes Blank space is equal at the beginning and end of the label No No blank space is added at the end of the label Default Available only when a continuous label cartridge is selected ...

Page 29: ...existing text Press to add a new line Select blocks of text using the navigation keys See Navigation Keys on page 9 for information about moving the cursor and selecting text Changing the Text Size You can select the font size for the text or you can have the text automatically sized to fit the available space on the label See each label type in Using the Label Applications on page 13 for how chan...

Page 30: ... vertically and horizontally To align the text horizontally 1 Press The Text Alignment tool appears 2 Press one of the function keys to select an alignment To align the text vertically 1 Press The Text Alignment tool appears 2 Press to select to show the vertical alignment choices 3 Press one of the function keys to select a vertical alignment Inserting Punctuation Punctuation characters can be in...

Page 31: ... letter key will display all the variations of that letter The order in which the variations appear depends on the language you have selected For example if French is selected as the language and you hold down the letter a you will see à á â ã ä å and so on through all the variations available To insert a character 1 Press and hold an alphanumeric key The Diacritical tool appears and the selected ...

Page 32: ...s to move the object to a new location To delete an object Use the navigation keys to select the object and press Inserting a Text Box Most labels include at least one text box by default Only one text object is allowed on a label In most cases a single text box will already be positioned on the label when the editor starts Depending on the label type you can change the text box location or if the...

Page 33: ...o select the image and press The image properties list appears 2 Select the property you wish to change 3 Change the settings and press 4 When finished editing properties select Close To change the image 1 Use the navigation keys to select the image and press The properties menu appears 2 Select Change image 3 Select a new image Inserting a Barcode The label maker can generate the following types ...

Page 34: ...hen select Barcode 2 Select the barcode type 3 Enter the barcode data 4 Use the navigation keys to set the barcode location on the label 5 Select the barcode size and alignment To change the barcode text position 1 Select the barcode and press 2 Select Barcode text 3 Make sure the Show barcode text check box is selected 4 Select one of the following Text above barcode Text below barcode To edit a ...

Page 35: ... barcode must be selected You can select up to five characters for serialization And you can choose to create the series sequentially A1 A2 A3 B1 B2 B3 Serialization creates new labels or as in the case of a patch panel label fills the existing cells on the label and if necessary creates new labels You can view the series as you add and change the values To create a series 1 From the edit screen s...

Page 36: ...e When you open a saved label and the label cartridge currently selected is not a match for the label information saved with that label a message appears asking if you want to change the label cartridge selection To open a saved label 1 From the Home screen select 2 Select the label you want to open and press Deleting Saved Labels You can free memory space by deleting labels you no longer need To ...

Page 37: ... name is highlighted To use a Favorite label or image 1 Press and select Labels or Images 2 Select the item you want to use and press To remove a Favorite 1 Press and select Labels or Images 2 Navigate to the item you want to delete 3 Select Remove from favorites The next to the item is no longer highlighted ...

Page 38: ...nly affects the text and menus in the display To change the language 1 From the Home screen select and select Language 2 Select a language and select Done The language is changed immediately Changing the Units of Measure You can choose to work in millimeters or inches The default unit of measure is inches To change the units of measure 1 From the Home screen select and select Units of measure 2 Se...

Page 39: ... is turned on you are given several recall options Recall once Recall data from the previous label this one time only You will continue to be asked each time data recall is available Always recall Always recall data from the previous label From now on data will always be recalled to the new label when possible Not this time Don t recall data this one time You will continue to be asked each time da...

Page 40: ...d to display the print options menu 2 Select Print range 3 Select the range you wish to print 4 Select Done and then press Number of Copies You can print up to 99 copies of the same label at one time This setting is not saved with your label file To set the number of copies to print 1 Press and hold to display the print options menu 2 Select Copies 3 Select the number of copies to print 4 Select D...

Page 41: ...l allowing you to cut before printing the next label You can change this setting so that the label maker prints all labels continuously and you can cut once at the end A label separator cut mark is printed between each label to show where each label should be cut To choose when to cut multiple labels 1 Press and hold to display the print options menu 2 Select Cut labels 3 Select one of the followi...

Page 42: ...properties you previously set for a label application To restore the label application default properties 1 From the Home screen select 2 Select Default settings and then Default label properties 3 Select the label application you want to reset To restore all label application default properties select Reset all 4 At the confirmation screen press to confirm You will now have to set the properties ...

Page 43: ...onnecting the Label Maker to your Computer The label maker connects to your computer using the USB connection located on the left side of the label maker Do not connect the label maker to your computer until after the software installation is complete To connect the label maker to your computer 1 Lift the connector cover on the left side of the label maker and turn to expose the connectors 2 Plug ...

Page 44: ...r Software Periodically updates will become available for the label maker or the label templates When the label maker is connected to your computer you will be notified from within DYMO ID software when an update is available You complete these updates from within the software You will only be automatically notified of a label maker update when the label maker is connected to your computer To manu...

Page 45: ...ftware 4 When update is complete turn the power off and then on again Press and hold for at least five seconds to make sure the power is completely off and not just in standby mode Refer to the DYMO ID software online Help or user guide for information about label maker software or template updates ...

Page 46: ...directly on the display or keypad Clean the inside of the label compartment using a small soft brush or cotton swab to wipe away stray particles Cleaning the Print Head To keep printing clear and crisp labels occasionally clean the print head Use the cleaning tool that came with your label maker The print head is very delicate so use care when cleaning To clean the print head 1 Press the label com...

Page 47: ...he label cartridge To clean the cutter blade 1 Press the label compartment release and lift the cover 2 Remove the label cartridge 3 Insert a straightened paper clip or other pointed object in the small hole shown in Figure 13 to release the cutter mechanism 4 While pressing the paper clip down pull the cutter mechanism straight out from the side of the label maker 5 Place the cutter blade on a fl...

Page 48: ...No label cartrdige is detected in the label maker Insert a label cartridge If label cartridge is inserted see Label cartridge not recognized Label cartridge not recognized Make sure that the label cartridge is compatible with the label maker and is inserted correctly Make sure the contacts in the label maker and the electronic chip on the label cartridge are free of dirt See Cleaning the Sensors o...

Page 49: ... the label cartridge Label maker overheated The label maker has overheated Wait for a few moments until the label maker cools down to resume printing Invalid file A label or image file cannot be read Delete the file and transfer the file from your computer again See Transferring Files on page 39 for more information Error An error message with no explanation means a problem with the label maker ha...

Page 50: ...45 XTL 300 User Guide ...

Page 51: ...ental or consequential loss or damage caused by using the data content integrated into this device The marks integrated into this device can be subject to periodic revision without notice The following tables show the symbols available by category The source for the symbols is shown for each symbol set where applicable ISO ISO symbols are reproduced with the permission of the International Organiz...

Page 52: ...47 XTL 300 User Guide Prohibit Fire and Exit First Aid GHS ...

Page 53: ...ard Symbols of WHMIS http www hc sc gc ca ewh semt occup travail whmis simdut symbols signaux eng php Health Canada 2011 Reproduced with the permission of the Minister of Public Works and Government Services Canada 2012 Electrical Pro AV ...

Page 54: ...49 XTL 300 User Guide Arrows Symbols ...

Page 55: ...ave a technical question please contact Customer Support Environmental Information The equipment that you have bought requires the extraction and use of natural resources for its production It may contain substances that are hazardous to health and the environment In order to avoid the dissemination of those substances in our environment and to diminish the pressure on natural resources we encoura...

Page 56: ... extremely high temperatures over 140 F 60 C for example a vehicle strong direct sunlight Do not short circuit the batteries under any circumstances Never charge batteries near highly flammable objects CAUTION To reduce the risks associated with various hazards which if not avoided may result in minor or moderate injury and or property damage Thoroughly read the User Guide before charging the batt...

Page 57: ...ht CAUTION To reduce the risks associated with various hazards which if not avoided may result in minor or moderate injury and or property damage Battery can only be used within a temperature range of 14 F 10 C to 140 F 60 C CAUTION When the lanyard is attached to the label maker Take extra care and be aware of your surroundings Avoid impacts to the label maker Do not allow the label maker or lany...

Page 58: ...53 XTL 300 User Guide ...

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