The remote control
batteries are run down.
Remote control is broken
point the remote control
control directly at the
DR500.
Ensure that the DMX
MUSIC/DJ mode is set
correctly. You will see DMX
MUSIC appear on the DMX
MUSIC/DJ display (refer to
Section 1).
Unlock the front panel (refer
to Section 4).
Replace all remote control
batteries.
Problem
Possible Causes
Solutions
Remote control
operates erratically
The remote control is
exposed to direct bright
sunlight or florescent
lighting. This exposure
may interfere with the
remote control signal and
not allow the remote and
DR500 to communicate.
Remote control is broken.
Protect the remote control
from the direct light
exposure.
Check that the remote
control is functioning
properly by performing the
procedure for viewing the
time on the DMX
MUSIC/DJ.
Sync indicator is not lit
green.
Poor satellite signal
quality
sometimes due to
sunspots, rain,
or other inclement
weather.
The DR500 Receiver has
not locked onto the
satellite.
Power to the low noise
block (LNB) amplifier is
shorted or set to OFF.
Wait for the weather to
clear.
Check the alignment of
the satellite dish (refer to
Section 1). Unplug the
receiver from the wall
outlet. Wait 30 seconds.
Plug the DR500 back into
the outlet. Check the
DR500’s performance. If
the DR500 stil performs
poorly, contact your DMX
MUSIC affiliate.
