Dionex UltiMate FLM-3100, Operating Instructions Manual

Page: 73 / 101

UltiMate 3000 Series: Flow Managers and Column Thermostats
Operating Instructions Page 67
Test Result Possible Cause Remedial Action
Flow = %. Wrong flow
direction. The blind nut leaks. Check the blind nut at the splitter
outlet for leakage.
The flow sensor is not connected or
defective Turn FLM off and on. Repeat the
test.
Flow sensor offset error. The blind nut leaks. Check the blind nut at the splitter
outlet for leakage.
The flow sensor is not connected or
defective. Turn FLM off and on. Repeat the
test.
Flow Sensor status: %. Flow
Sensor not found. A communication error has
occurred, or the flow sensor is not
connected or defective. Turn FLM off and on. Repeat the
test.
Pressure drop at splitter too
low. Wrong solvent type or solvent
reservoir empty Check that the solvent reservoir
used is filled with HPLC-grade
water.
The pump does not work properly. Check if the pump works properly
on the selected eluent channel.
Purge the system if necessary.
The system leaks. Check the connections for
leakage.
Splitter flow too high. The waste capillary is clogged. Replace the splitter cartridge.
Splitter flow too low. No blind nut installed at the splitter
outlet. Install a blind nut.
Wrong solvent type Check that the solvent reservoir
used is filled with HPLC-grade
water.
The calibrator capillary is clogged. Replace the splitter cartridge.
Unable to apply correct
pressure. The system leaks. Check the connections for
leakage.
The pump does not work properly. Check if the pump works properly
on the selected eluent channel.
Purge the system if necessary.
Wrong solvent type or solvent
reservoir empty Check that the solvent reservoir
used is filled with HPLC-grade
water. Repeat the previous tests.
The FCV is dirty or defective. Clean the FCV.