Dell Vostro 220 - Vostro 220 Slim Desktop Computer, Service Manual

Page: 20 / 138

20
Troubleshooting
Optical drive problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
A
DJUST THE
W
INDOWS VOLUME CONTROL
—
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
C
HECK THE SPEAKERS AND SUBWOOFER
—
See "Sound and Speaker Problems" on
page 30.
Problems writing to an optical drive
C
LOSE OTHER PROGRAMS
—
The optical drive must receive a steady stream of data
during the writing process. If the stream is interrupted, an error occurs. Try closing all
programs before you write to the optical.
T
URN OFF STANDBY MODE IN
W
INDOWS BEFORE WRITING TO A DISC
—
Search for
the keyword
standby
in Windows Help and Support for information on power
management modes.
Hard drive problems
R
UN
C
HECK
D
ISK
—
Windows XP :
1
Click Start and click My Computer .
2
Right-click Local Disk C: .
3
Click Properties
→
Tools
→
Check Now .
4
Click Scan for and attempt recovery of bad sectors and click Start .
Windows Vista :
1
Click
Start
and click Computer .
2
Right-click Local Disk C: .
3
Click Properties
→
Tools
→
Check Now .
The User Account Control window may appear. If you are an administrator on the
computer, click Continue ; otherwise, contact your administrator to continue the
desired action.
4
Follow the instructions on the screen.