Dell PowerConnect J-EX4200, Hardware Manual

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See your operating system documentation to determine the contents of the system’s
start-up files. If the switch is connected to a printer, print each file. Otherwise, record the
contents of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
Contacting Dell
For customers in the United States, call 800-WWW.DELL (800.999.3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability
varies by country and product, and some services may not be available in your area. To
contact Dell for sales, technical support, or customer service issues:
1.
Visit
http://www.support.dell.com
.
2.
Click your country or region at the bottom of the page. For a full listing of countries
and regions, click
All
.
3.
In the Support menu, click
All Support
.
4.
Choose the method of contacting Dell that is convenient for you.
Locating a J-EX Series Switch Component Serial Number and Agency Labels
Before contacting Dell to request an RMA, you must find the serial number and agency
label on the switch or component.
• Locating the Serial Number on a J-EX4200 Switch or Component on page 165
• Locating the Chassis Serial Number and Agency Labels on page 166
•
Locating the Serial Number ID Labels on FRUs in a J-EX4200 Switch on page 166
Locating the Serial Number on a J-EX4200 Switch or Component
To list the switch and switch components and their serial numbers, enter the following
command-line interface (CLI) command:
user@host> show chassis hardware
You see output similar to the following:
user@switch>
show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis BR0209472294 DELL J-EX4200-24F
Routing Engine 0 REV 00A 750-034182 BR0209472294 EX4200-24F
FPC 0 REV 00A 750-034182 BR0209472294 EX4200-24F
CPU BUILTIN BUILTIN FPC CPU
165
Chapter 16: Getting Help