Dell D28M, Service Manual, Page: 88 / 94

Amber LED state White LED state System state Notes
process. Appropriate mem
modules detected but failure has
occurred.
3 1 BIOS state 4 BIOS Post code (Old LED
pattern 0100) Combine PCI
device config or failure with
video sub sytem config or failure.
BIOS to eliminate 0101 video
code.
3 2 BIOS state 5 BIOS Post code (Old LED
pattern 0110) Combine storage
and USB config or failure. BIOS
to eliminate 0111 USB code.
3 3 BIOS state 6 BIOS Post code (Old LED
pattern 1000) MEM config, no
memory detected.
3 4 BIOS state 7 BIOS Post code (Old LED
pattern 1001) Fatal Motherboard
error.
3 5 BIOS state 8 BIOS Post code (Old LED
pattern 1010) Mem config,
modules incompatible or invalid
config.
3 6 BIOS state 9 BIOS Post code (Old LED
pattern 1011) combine "Other
pre-video activity and resource
configuration codes. BIOS to
eliminate 1100 code.
3 7 BIOS state 10 BIOS Post code (Old LED
pattern 1110) Other pre-post
activity, routine subsequent to
video init.
Diagnostic error messages
Table 22. Diagnostic error messages
Error messages Description
AUXILIARY DEVICE FAILURE The touchpad or external mouse may be faulty. For an external
mouse, check the cable connection. Enable the
Pointing Device
option in the System Setup program.
BAD COMMAND OR FILE NAME Ensure that you have spelled the command correctly, put spaces in
the proper place, and used the correct path name.
CACHE DISABLED DUE TO FAILURE The primary cache internal to the microprocessor has failed.
Contact Dell
CD DRIVE CONTROLLER FAILURE The optical drive does not respond to commands from the
computer.
DATA ERROR The hard drive cannot read the data.
DECREASING AVAILABLE MEMORY One or more memory modules may be faulty or improperly seated.
Reinstall the memory modules or, if necessary, replace them.
DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in Dell
Diagnostics .
88 Troubleshooting