![Dell C3765dnf Color Laser User Manual Download Page 551](http://html.mh-extra.com/html/dell/c3765dnf-color-laser/c3765dnf-color-laser_user-manual_84777551.webp)
Troubleshooting Guide
549
Regi Jam (Exit Sensor On JAM)
2d
Ensure that the envelope is properly loaded in the MPF as instructed in
"Loading an Envelope in the MPF."
Does this solve your problem?
The task is complete.
Go to action 3c.
2e
Is the print media damp?
Go to action 3d.
Go to action 3a.
3a
Fan the print media.
Does this solve your problem?
The task is complete.
Go to action 3b.
3b
Wipe the retard roller in the MPF with a cloth moistened with water.
Does this solve your problem?
The task is complete.
Go to action 4b.
3c
If the envelope is deformed, correct it or use another envelope.
Does this solve your problem?
The task is complete.
Go to action 3a.
3d
Turn over the print media.
Does this solve your problem?
The task is complete.
Go to action 4a.
4a
Use print media that is not damp.
Does this solve your problem?
The task is complete.
Go to action 3a.
4b
Replace the drum cartridges.
Does this solve your problem?
The task is complete.
Contact Dell.
Action
Yes
No
1
Ensure that the drum cartridges are installed correctly.
Does this solve your problem?
The task is complete.
Go to action 2.
2
Replace the drum cartridges. See "Replacing the Drum Cartridges."
Does this solve your problem?
The task is complete.
Go to action 3.
3
Ensure that the fusing unit is set properly.
Does this solve your problem?
The task is complete.
Go to action 4.
4
Replace the fusing unit.
a
Replace the fusing unit. See "Removing the Fusing Unit."
b
After you replace the fusing unit, click
Chart Print
on the
Diagnosis
tab.
c
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete.
Go to action 5.
5
Ensure that the transfer belt unit is installed correctly.
Does this solve your problem?
The task is complete.
Go to action 6.
Action
Yes
No
Summary of Contents for C3765dnf Color Laser
Page 1: ...Dell C3765dnf Multifunction Color Laser Printer User s Guide Regulatory Model C3765dnf ...
Page 2: ......
Page 22: ...20 Contents Template Last Updated 2 7 2007 ...
Page 24: ...22 ...
Page 26: ...24 Notes Cautions and Warnings ...
Page 28: ...26 Dell C3765dnf Multifunction Color Laser Printer User s Guide ...
Page 32: ...30 Finding Information ...
Page 40: ...38 About the Printer ...
Page 42: ...40 ...
Page 44: ...42 Preparing Printer Hardware ...
Page 72: ...70 Installing Optional Accessories ...
Page 84: ...82 Connecting Your Printer ...
Page 88: ...86 Setting the IP Address ...
Page 92: ...90 Loading Paper ...
Page 118: ...116 Installing Printer Drivers on Macintosh Computers ...
Page 128: ...126 Installing Printer Drivers on Linux Computers CUPS ...
Page 130: ...128 ...
Page 232: ...230 Understanding the Tool Box Menus ...
Page 316: ...314 ...
Page 342: ...340 Copying ...
Page 398: ...396 ...
Page 422: ...420 Printing Using ColorTrack External Authentication ...
Page 436: ...434 Using Digital Certificates ...
Page 444: ...442 Understanding Fonts ...
Page 456: ...454 Understanding Printer Messages ...
Page 462: ...460 Specifications ...
Page 464: ...462 ...
Page 531: ...529 Troubleshooting 33 Troubleshooting Guide 531 ...
Page 532: ...530 ...
Page 562: ...560 Troubleshooting Guide ...
Page 563: ...561 Appendix Appendix 561 Index 565 ...
Page 564: ...562 ...
Page 578: ...576 Appendix ...