Diagnostics information
2-29
Toner service errors
929.00
Toner sensor error
Remove the toner cartridge, and shake it Try a
different toner cartridge, if possible. If the error
persists, then replace the toner level sensor. See
“Toner level sensor removal” on page 4-79
.
929.01
No home window
929.02
No sensor transition (closed)
929.03
No sensor transition (open)
Printhead service errors
930.xx
Wrong printhead installed
Replace the printhead. See
“Printhead service
check” on page 2-54
.
931.xx
No first hsync
Replace the printhead. See
“Printhead service
check” on page 2-54
.
932.xx
Lost hsyncs
933.xx
Mirror motor locked: No hsync received
935.xx
Motor unable to reach operating speed
Transport motor service errors
936.xx
Transport motor initial lock failure
Replace the main motor gear drive. See
“Main
motor service check” on page 2-40
937.00
Main transport motor lost lock
Replace the main motor gear drive. See
“Main
motor service check” on page 2-40
Power supply service errors
940.00
LVPS service error
Replace the LVPS/HVPS. See
“LVPS/HVPS
service check” on page 2-39
.
Controller board and operator panel service errors
948.xx
Failed engine board
Replace the controller board. See
“Engine
board service check” on page 2-36
.
949.xx
950.xx
Mismatch between EEPROM and mirror memory
Note:
A new controller board or operator panel has been
installed, and has not been properly prepared for this
use. Install a new note. Do not install both the controller
board and the operator panel at the same time without a
POR in between.
Install a new controller bored or operator panel.
See
“Engine board service check” on
page 2-36
or
“Operator panel service check”
on page 2-43
.
951.xx
Error with secure NVRAM on the controller board
Replace the controller board. See
“Engine
board service check” on page 2-36
.
952.xx
A recoverable MVRAM Cyclic Redundancy Check error
occurred.
Performing POR will clear this error.
953.xx
NVRAM chip failure with mirror
Replace the engine board. See
“Engine board
service check” on page 2-36
.
Error
Description
Action
Summary of Contents for 3333DN
Page 1: ... 02 Nov 2009 ...
Page 2: ... ...
Page 10: ...x Service Manual ...
Page 15: ...Notices and safety information xv ...
Page 16: ...xvi Service Manual ...
Page 28: ...1 8 Service Manual ...
Page 31: ...General information 1 11 Reduce Enlarge 25 to 400 Copy only ...
Page 160: ...3 56 Service Manual ...
Page 172: ...4 12 2 Remove the three screws B securing the top of the controller shield B ...
Page 182: ...4 22 6 Remove the screw D from the gear E 7 Remove the plastic bushing F ...
Page 192: ...4 32 2 Carefully pull the scanner front cover away from the tub assembly ...
Page 205: ...Repair information 4 45 5 Remove the three screws B from the left door mount B ...
Page 208: ...4 48 8 Use a screwdriver to pop the inner shaft lock B loose 9 Remove the inner shaft lock C ...
Page 211: ...Repair information 4 51 5 Remove the e clip B 6 Remove the media feed clutch with cable C ...
Page 217: ...Repair information 4 57 7 Open the front access door and remove the lower paper guide B ...
Page 219: ...Repair information 4 59 5 Remove the three screws B from the left side of the printer B ...
Page 250: ...4 90 12 Disconnect LSU HSYNC extension cable at the connector in the middle of the cable ...
Page 251: ...Repair information 4 91 13 Remove the three screws A from the left rear frame assembly A A A ...
Page 252: ...4 92 14 Remove the three screws B from the right rear frame assembly B B B ...
Page 282: ...6 2 Service Manual ...
Page 284: ...7 2 Service Manual Assembly 1 Covers 3 11 7 13 5 16 9 15 2 10 6 17 4 12 8 14 1 17 18 ...
Page 286: ...7 4 Service Manual Assembly 2 Imaging 3 11 7 13 5 16 9 15 2 10 6 4 12 8 14 1 ...
Page 288: ...7 6 Service Manual Assembly 3 Tray assemblies 3 2 1 5 4 ...
Page 296: ...7 14 Service Manual ...
Page 304: ...I 8 Service Manual ...