Datalogic QuickScan Lite QW2400, Product Reference Manual

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Technical Specifications
268 QuickScan™ Lite QW2400
Troubleshooting
Problem Possible Cause Possible Solutions
Nothing happens when the scan

button is pulled.
No power to the imager.
Check system power. Ensure power
supply is connected.
Interface or power cables are
loose.
Ensure all cable connections are secure.
LED comes on, but bar code does not
decode.
Imager not programmed for cor-
rect bar code type.
Ensure imager is programmed to read
the type of bar code scanned. Refer to
the PRG for more information.
Bar code label is unreadable.
Check the label to ensure it is not
defaced. Try scanning another bar code
type.
Distance between imager and bar
code is incorrect. Move imager closer to or further from
the bar code.
Bar code is decoded but not trans-
mitted to the host. Imager not programmed for the
correct host type. Scan the appropriate host type bar code.
Refer to the PRG for more information.