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Dahua NVR21-4KS3 Series, User Manual

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Dahua NVR21-4KS3 Series User Manual Download Page 398

User's Manual 

378 

5.13.3 Resetting Password 

You can reset the password when you forget the password. 

5.13.3.1 Enabling Password Reset 

Enable the password reset function and configure the linked email address and security questions 
that are used to reset the password. 

Procedure 

Step 1 

Select 

Main Menu

 > 

ACCOUNT

 > 

Password Reset

. 

Step 2 

Click 

  to enable the password reset function. 

 

This function is enabled by default. 

Step 3 

Enter an email address to receive the security code used to reset the password. 

Step 4 

Configure security questions and answers.   

Step 5 

(Optional) Follow the on-screen instructions to bind the Device to DMSS app. 

Figure 5-267 Bind device 

 

Step 6 

Click 

OK

. 

5.13.3.2 Resetting Password on Local Page 

Procedure 

Step 1 

Right-click the live page and then select any item on the shortcut menu. 

●

  If you have configured unlock pattern, the unlock pattern login window is displayed. 

Click 

Forgot Pattern

 to switch to password login. 

●

  If you did not configure unlock pattern, the password login window is displayed. 

Summary of Contents for NVR21-4KS3 Series

Page 1: ...Network Video Recorder User s Manual ZHEJIANG DAHUA VISION TECHNOLOGY CO LTD V2 3 5...

Page 2: ...death or serious injury Indicates a medium or low potential hazard which if not avoided could result in slight or moderate injury Indicates a potential risk which if not avoided could result in prope...

Page 3: ...SSA and Quick Pick June 2022 V2 1 0 Updated cluster service April 2022 V2 0 0 Added intelligent diagnosis Added report query Added resetting password through DMSS app Added LLDP Updated several figur...

Page 4: ...h include but are not limited Providing clear and visible identification to inform people of the existence of the surveillance area and provide required contact information About the Manual The manual...

Page 5: ...Manual IV Please visit our website contact the supplier or customer service if there is any problem occurred when using the device If there is any uncertainty or controversy please see our final expla...

Page 6: ...ation Operate the Device within the rated range of power input and output Do not disassemble the Device Use the Device under allowed humidity and temperature conditions Installation Requirements Do no...

Page 7: ...pply of the Device is connected to a power socket with protective earthing Use power cords that conform to your local requirements and are rated specifications Before connecting the power supply make...

Page 8: ...6P 4KS2 NVR48 4KS2 NVR48 16P 4KS2 NVR48 4KS2 L NVR48 16P 4KS2 L NVR22 4KS2 NVR22 P 4KS2 NVR22 8P 4KS2 NVR22 4KS3 NVR22 P 4KS3 NVR22 8P 4KS3 NVR22 16P 4KS3 NVR52 8P 4KS2E NVR52 16P 4KS2E NVR54 16P 4KS2...

Page 9: ...KS2 L NVR41 8P 4KS2 L NVR21 S3 NVR21 P S3 NVR21 8P S3 Series 32 2 2 7 NVR42 4KS2 NVR42 P 4KS2 NVR42 8P 4KS2 NVR42 16P 4KS2 NVR42 4KS2 L NVR42 P 4KS2 L NVR42 8P 4KS2 L NVR42 16P 4KS2 L NVR42 EI NVR42 P...

Page 10: ...VR21HS P 4KS2 NVR21HS 8P 4KS2 NVR21HS W 4KS2 NVR11HS S3H NVR11HS P S3H NVR11HS 8P S3H NVR21HS I NVR21HS I2 NVR21HS P I NVR21HS P I2 NVR21HS 8P I NVR21HS 8P I2 NVR21HS S3 NVR21HS P S3 NVR21HS 8P S3 NVR...

Page 11: ...Series 106 3 5 6 NVR42 4KS2 NVR42 P 4KS2 NVR42 8P 4KS2 NVR42 16P 4KS2 NVR42 4KS2 L NVR42 P 4KS2 L NVR42 8P 4KS2 L NVR42 16P 4KS2 L NVR42 EI NVR42 P EI NVR42 8P EI NVR42 16P EI 106 3 5 7 NVR54 4KS2 NVR...

Page 12: ...50 5 6 7 3 2 Configuring Tours 151 5 6 7 3 3 Configuring Patterns 152 5 6 7 3 4 Configuring AutoScan 152 5 6 7 4 Using PTZ Functions 153 5 6 7 4 1 Presets 153 5 6 7 4 2 Tours 153 5 6 7 4 3 Patterns 15...

Page 13: ...182 5 7 6 1 Configuring Audio and Video Encoding Settings 182 5 7 6 2 Snapshot 185 5 7 7 Modifying Channel Name 186 5 7 8 Checking the PoE Status 187 5 7 9 Updating Remote Devices 188 5 7 10 Viewing...

Page 14: ...on 227 5 9 6 Face Recognition 227 5 9 6 1 Enabling Smart Plan 228 5 9 6 2 Creating Face Database 228 5 9 6 2 1 Creating Local Face Databases 228 5 9 6 2 2 Creating Remote Face Databases 229 5 9 6 2 3...

Page 15: ...tay Detection 269 5 9 8 3 AI Search Stereo Analysis 270 5 9 9 Video Metadata 271 5 9 9 1 Enabling Smart Plan 271 5 9 9 2 Configuring Video Metadata 272 5 9 9 3 AI Search Video Metadata 273 5 9 9 3 1 H...

Page 16: ...15 3 Report Query 298 5 9 16 Main sub Tracking 299 5 9 17 Video Quality Analytics 301 5 9 17 1 Configuring Video Quality Analytics 301 5 9 17 2 Analytics List 303 5 9 18 Entries Frequency 303 5 9 19 S...

Page 17: ...i AP 334 5 11 5 1 General Settings 334 5 11 5 2 Advanced Settings 335 5 11 6 3G 4G 337 5 11 7 Cellular Network 338 5 11 8 Repeater 340 5 11 9 PPPoE 343 5 11 10 DDNS 343 5 11 11 UPnP 345 5 11 11 1 Conf...

Page 18: ...2 1 Adding User 375 5 13 2 2 Changing Password 377 5 13 3 Resetting Password 378 5 13 3 1 Enabling Password Reset 378 5 13 3 2 Resetting Password on Local Page 378 5 13 4 ONVIF User 383 5 14 Security...

Page 19: ...17 1 2 Connection Mode 414 5 17 2 Search 414 5 18 Audio 415 5 18 1 File Management 415 5 18 2 Audio Play 417 5 18 3 Broadcast 418 5 19 Operation and Maintenance 420 5 19 1 Log 420 5 19 2 System 421 5...

Page 20: ...eration 438 6 1 Network Connection 438 6 2 Web Login 438 6 3 Web Main Menu 439 6 4 Cluster Service 441 6 4 1 Configuring Cluster IP 441 6 4 2 Main Device 442 6 4 3 Sub Device 443 6 4 4 Transferring Vi...

Page 21: ...transportation and education 1 2 Features AI Functions AI functions are available on select models and vary with models Face detection The system can detect the faces are on the video image Face reco...

Page 22: ...urred time Support specified zone enlargement User Management Users can be added to user groups for management Each group has a set of permissions that can be individually edited Storage With correspo...

Page 23: ...SB record backup You can back up the record files in devices such as network storage server peripheral USB 2 0 device and burner Network Management Supervise NVR configuration and control power via Et...

Page 24: ...2 NVR21 P 4KS2 NVR21 8P 4KS2 NVR21 S3 NVR21 P S3 NVR21 8P S3 NVR21 4KS3 NVR21 P 4KS3 NVR21 8P 4KS3 NVR41 EI NVR41 P EI NVR41 8P EI NVR41 4KS3 NVR41 P 4KS3 NVR41 8P 4KS3 Series The figure is for refere...

Page 25: ...indicator light The red light becomes on when the power connection is normal 3 Network status indicator light The red light becomes on when the network connection is abnormal 2 1 2 NVR11HS S3H NVR11HS...

Page 26: ...ral USB storage device mouse and more 2 1 3 NVR52 4KS2 NVR52 8P 4KS2 NVR52 16P 4KS2 NVR42 4KS2 NVR42 P 4KS2 NVR42 8P 4KS2 NVR42 16P 4KS2 NVR42 4KS2 L NVR42 P 4KS2 L NVR42 8P 4KS2 L NVR42 16P 4KS2 L NV...

Page 27: ...R44 16P 4KS2 L NVR54 24P 4KS2 NVR54 16P 4KS2E NVR44 4KS3 series front panel is shown as below Figure 2 5 Front panel The NVR58 4KS2 NVR58 16P 4KS2 NVR48 4KS2 NVR48 16P 4KS2 NVR48 4KS2 L NVR48 16P 4KS2...

Page 28: ...ion HDD HDD status indicator light The blue light is on when the HDD malfunctions NET Network status indicator light The blue light is on when the network connection is abnormal PWR Power status indic...

Page 29: ...atus indicator light The blue light is on when the network connection is abnormal POWER Power status indicator light The blue light is on when the power connection is normal USB 2 0 port Connect to pe...

Page 30: ...el is shown as below Figure 2 11 Front panel 2 1 7 NVR21HS I NVR21HS I2 NVR21HS P I NVR21HS P I2 NVR21HS 8P I NVR21HS 8P I2 NVR44 4KS2 I NVR44 16P 4KS2 I Series The figure is for reference only The NV...

Page 31: ...ces such as keyboard mouse and USB storage device IR indicator Receives signals from the remote control 2 1 8 NVR22 I NVR22 I2 NVR22 P I NVR22 P I2 NVR22 8P I NVR22 8P I2 NVR22 16P I NVR22 16P I2 NVR5...

Page 32: ...NVR41HS EI NVR42 EI NVR41HS P EI NVR42 P EI NVR41HS 8P EI NVR42 8P EI NVR42 16P EI NVR44 EI NVR44 16P EI front panel is shown as below Figure 2 17 Front panel The NVR52 XI NVR52 8P XI NVR52 16P XI fro...

Page 33: ...e IR indicator Receives signals from the remote control 2 1 9 NVR48 I NVR58 I NVR58 I L Series The section takes NVR4832 I NVR5864 I NVR5864 I L NVR5832 I NVR5832 I L series as examples The figure is...

Page 34: ...s signals from the remote control 2 1 11 NVR48 4KS2 I NVR48 16P 4KS2 I NVR54 EI NVR54 16P EI NVR58 EI NVR58 16P EI NVR48 EI NVR48 16P EI The figures are for reference only The NVR48 4KS2 I NVR48 16P 4...

Page 35: ...storage device mouse burner and more 2 1 12 NVR608 32 4KS2 Series The following figures are for reference only The NVR608 32 4KS2 front panel is shown as below Figure 2 26 Front panel Table 2 11 Icons...

Page 36: ...XI NVR608RH 64 XI NVR608RH 128 XI front panel is shown as below Figure 2 27 Front panel Table 2 12 Front panel description Icon Name ALARM Alarm indicator light HDD HDD status indicator light NET Netw...

Page 37: ...es on after system booted up properly In the system HDD there are device important configuration file factory default configuration file and device initial boot up data 3 Alarm indicator light The ala...

Page 38: ...on The indicator light becomes on when there is a local alarm 4 Network indicator light The blue network indicator light is on after you connected the device to the network 5 USB port 6 16 HDD slot Af...

Page 39: ...erence only The front panel of NVR624 XI series is shown as follows Figure 2 31 Front panel Table 2 15 Icons No Name Function 1 Front panel lock 2 USB port 3 Network indicator light The blue network i...

Page 40: ...ranges from 1 4 5 8 9 12 13 16 17 20 21 24 You can see there are two indicator lights on the HDD bracket The power indicator light is at the top The light is yellow after you connected the device to t...

Page 41: ...3 NVR41 8P 4KS3 Series The NVR21 4KS2 NVR21 4KS3 NVR41 EI NVR41 4KS3 is shown as below Figure 2 33 Rear panel The NVR41 P EI NVR21 P 4KS2 NVR21 P 4KS3 NVR41 P 4KS3 is shown as below Figure 2 34 Rear p...

Page 42: ...0 Mbps or 10 100 1000 Mbps NVR41 P EI NVR41 P 4KS3 series supports 10 100 Mbps NVR41 8P EI NVR41 8P 4KS3 series supports 10 100 1000 Mbps The parameters might be different according to the models Plea...

Page 43: ...NVR41HS 8P 4KS2 NVR41HS 4KS2 L NVR41HS P 4KS2 L NVR41HS 8P 4KS2 L NVR21HS S3 NVR21HS P S3 NVR21HS 8P S3 NVR21HS 4KS3 NVR21HS P 4KS3 NVR21HS 8P 4KS3 NVR41HS EI NVR41HS P EI NVR41HS 8P EI NVR41HS 4KS3...

Page 44: ...work port 10 100 1000 Mbps self adaptive Ethernet port Connect to the network cable NVR41HS EI NVR41HS 4KS3 series supports 10 100 Mbps or 10 100 1000 Mbps NVR41HS P EI NVR41HS P 4KS3 series supports...

Page 45: ...t on 1 window video playback GND Ground end PoE PORTS PoE port Built in switch Support PoE function For PoE series product you can use this port to provide power to the network camera 2 2 3 NVR22 4KS2...

Page 46: ...input 53 VDC 1 81 A For NVR22 8P 4KS3 input 54 VDC 2 22 A Network port 10 100 Mbps self adaptive Ethernet port Connect to the network cable USB port USB port Connect to mouse USB storage device and m...

Page 47: ...ct you can use this port to provide power to the network camera 2 2 4 NVR52 4KS2 NVR52 8P 4KS2 NVR52 16P 4KS2 NVR52 24P 4KS2 NVR52 8P 4KS2E NVR52 16P 4KS2E NVR52 EI NVR52 8P EI NVR52 16P EI NVR42 16P...

Page 48: ...52 EI series rear panel is shown as below Figure 2 51 Rear panel The NVR52 8P EI series rear panel is shown as below Figure 2 52 Rear panel The NVR52 16P EI series rear panel is shown as below Figure...

Page 49: ...og audio signal output from the devices such as microphone pickup MIC OUT Audio output port Audio output port It is to output the analog audio signal to the devices such as the sound box Bidirectional...

Page 50: ...re the ePoE ports ePoE port supports 300 meters 100 Mbps 800 meters 10 Mbps Port 9 to port 16 are general PoE ports The 8 PoE series product supports total 130 W The 16 PoE series product supports tot...

Page 51: ...USB port USB port Connect to mouse USB storage device USB burner and more HDMI High Definition Media Page High definition audio and video signal output port It transmits uncompressed high definition...

Page 52: ...ontrol devices such as speed dome PTZ B RS485_B It is the cable B You can connect to the control devices such as speed dome PTZ CTRL CTRL 12 V Controller 12 V power output It is to control the on off...

Page 53: ...8P 4KS2 NVR41 8P 4KS2 L series rear panel is shown as below Figure 2 64 Table 2 21 Ports Port Name Connection Function USB port USB port Connect to mouse USB storage device USB burner and more Network...

Page 54: ...d box Bidirectional talk output Audio output on 1 window video monitor Audio output on 1 window video playback PoE PORTS PoE port Built in switch Support PoE function For PoE series product you can us...

Page 55: ...16P 4KS2 NVR42 8P EI NVR42 8P 4KS3 NVR42 16P 4KS3 series product only MIC IN Audio input port Bidirectional talk input port It is to receive the analog audio signal output from the devices such as mic...

Page 56: ...ure IP address or transfer transparent COM data HDMI High Definition Media Page High definition audio and video signal output port It transmits uncompressed high definition video and multiple channel...

Page 57: ...gnal to the devices such as the sound box Bidirectional talk output Audio output on 1 window video monitor Audio output on 1 window video playback VIDEO OUT Video output port CVBS output 1 16 Alarm in...

Page 58: ...device Please note the supplying power shall be below 1 A Network port 10 100 1000 Mbps self adaptive Ethernet port Connect to the network cable eSATA eSATA port External SATA port It can connect to...

Page 59: ...on off button Power input port 90 264 12 VAC 12 5 A 53 V 2 83 A MIC IN Audio input port Bidirectional talk input port It is to receive the analog audio signal output from the devices such as micropho...

Page 60: ...control devices such as speed dome PTZ CTRL CTRL 12 V Controller 12 V power output It is to control the on off alarm relay output It can be used to control the device alarm output At the same time it...

Page 61: ...t Built in Switch Support PoE For PoE series product you can use this port to provide power to the network camera 2 2 10 NVR21 W 4KS2 Series Figure 2 75 Rear panel Table 2 25 Ports Port Name Connectio...

Page 62: ...ideo output port VGA video output port Output analog video signal It can connect to the monitor to view analog video Power input port Input 12 VDC 2 A WPS RESET Reset WPS function Device Wi Fi reset a...

Page 63: ...eset WPS function Device Wi Fi reset and WPS function button Hold down this button for 5 seconds and above to restore Wi Fi AP to defaults Press this button for less than 2 seconds and then press the...

Page 64: ...the network cable Power input port Power socket GND Ground end 2 2 13 NVR22 I NVR22 I2 Series The figures are for reference only Figure 2 78 Rear panel Figure 2 79 Rear panel Table 2 28 Ports Port Na...

Page 65: ...an use this port to provide power to the network camera 1 4 Alarm input port 1 4 There are two types NO normal open NC normal close When your alarm input device is using external power please make sur...

Page 66: ...ut from the devices such as microphone pickup MIC OUT Audio output port Audio output port It is to output the analog audio signal to the devices such as the sound box Bidirectional talk output Audio o...

Page 67: ...port It is to receive the analog audio signal output from the devices such as microphone pickup MIC OUT Audio output port Audio output port It is to output the analog audio signal to the devices such...

Page 68: ...le channel data to the HDMI port of the display device HDMI version is 1 4 MIC IN Audio input port Bidirectional talk input port It is to receive the analog audio signal output from the devices such a...

Page 69: ...ure 2 85 Rear panel Figure 2 86 Rear panel Table 2 32 Ports Port Name Connection Function GND Ground end USB port USB port Connect to mouse USB storage device and more HDMI High Definition Media Page...

Page 70: ...switch Support PoE function For PoE series product you can use this port to provide power to the network camera 1 4 Alarm input port 1 4 There are two types NO normal open NC normal close When your a...

Page 71: ...t Connect to the network cable USB port USB port Connect to mouse USB storage device and more VGA VGA video output port VGA video output port Output analog video signal It can connect to the monitor t...

Page 72: ...off button Power input port Power socket 2 2 19 NVR21HS I NVR21HS I2 Series The figure is for reference only Figure 2 88 Rear panel Table 2 34 Rear panel description Port Name Connection Function GND...

Page 73: ...duct you can use this port to provide power to the network camera Power input port Power socket 2 2 20 NVR21HS P I NVR21HS P I2 Series The figure is for reference only Figure 2 89 Rear panel Table 2 3...

Page 74: ...I NVR21HS 8P I2 Series The figure is for reference only Figure 2 90 Rear panel Table 2 36 Ports Port Name Connection Function GND Ground end USB port USB port Connect to mouse USB storage device and m...

Page 75: ...e only Figure 2 91 Rear panel Table 2 37 Ports No Port Name Function 1 Power input port Input power of 100 240 V and 50 60 Hz 2 Power button Turns on off the NVR 3 PoE port Built in switch It can prov...

Page 76: ...m input includes two types NO normal open and NC normal close When your alarm input device is using external power make sure the device and the NVR have the same GND GND Alarm input ground port NO C O...

Page 77: ...ls the alarm device with the presence or absence of voltage It can also be used as power input for some alarm devices such as alarm detectors The two ports serve as another group of alarm output ports...

Page 78: ...jump the HDD when there is peripherally connected HDD 3 VGA port VGA video output port Output analog video signal It can connect to the monitor to view analog video 4 RS 232 port It is for general COM...

Page 79: ...ame time it can also be used as the power input source of some devices such as alarm detector The two ports serve as anoth er group of alarm output ports 12 V power output port It can provide power to...

Page 80: ...6P I L series as examples The figure is for reference only Figure 2 95 Rear panel Figure 2 96 Rear panel No Port Name Function 1 Power button Turns on off the NVR 2 PoE port Built in switch It can pro...

Page 81: ...ce is using external power make sure the device and the NVR have the same GND Alarm output port NO1 NO5 C1 C5 NC5 Five groups of alarm output ports Group 1 NO1 C1 Group 2 NO2 C2 Group 3 NO3 C3 Group 4...

Page 82: ...output port It is to output analog audio signal to devices such as sound box Bidirectional talk output Audio output on 1 window video monitor Audio output on 1 window video playback 9 USB port USB 3 0...

Page 83: ...itch It can provide power for IPC 16 PoE ports 1 8 are ePoE ports support 300m 100M 800m 10M 9 16 are regular PoE ports The device supports 150 W total power 8 PoE ports 1 8 are ePoE ports support 300...

Page 84: ...utput of NVR4216 16P I Alarm input port 1 4 They receive signals from external alarm source Alarm input includes two types NO normal open and NC normal close When your alarm input device is using exte...

Page 85: ...7 Network port 10 100 1000 Mbps self adaptive Ethernet port Connect to the network cable 8 MIC IN Bidirectional talk input port It is to receive analog audio signal from devices such as microphone sou...

Page 86: ...4KS2 NVR608 128 4KS2 NVR608H 32 XI NVR608H 64 XI NVR608H 128 XI series rear panel is shown as below Figure 2 101 Rear panel 2 Figure 2 102 Rear panel 3 The NVR608RH 32 XI NVR608RH 64 XI NVR608RH 128 X...

Page 87: ...put 6 VGA port 7 Network port 8 HDMI port 9 NVR608 4K USB 2 0 port NVR608 4KS2 USB 3 0 port 10 USB 3 0 port 11 eSATA port 12 Ground 2 2 28 NVR616 4KS2 NVR616 XI Series The general series rear panel of...

Page 88: ...t 10 USB 3 0 port 11 USB 3 0 port 12 eSATA port 13 SAS extension port 14 Alarm input output RS 485 port 15 HDMI port High definition decoding card is not installed in standard hardware configuration y...

Page 89: ...rt 6 HDMI Port High definition decoding card is not installed in standard hardware configuration you can purchase as needed 7 VGA Port 8 AUDIO IN RCA Connector 9 AUDIO OUT RCA Connector 10 Alarm In Ou...

Page 90: ...ame 1 Power Input 2 Alarm In Out 3 Network Port 4 USB Port 5 eSATA Port 6 HDMI Port High definition decoding card is not installed in standard hardware configuration you can purchase as needed 7 VGA P...

Page 91: ...tion Media Page High definition audio and video signal output port It transmits uncompressed high definition video and multiple channel data to the HDMI port of the display device HDMI version is 1 4...

Page 92: ...onitor Audio output on 1 window video playback GND Ground end 2 2 31 NVR54 EI NVR54 16P EI NVR58 EI NVR58 16P EI NVR54 XI NVR 58 XI Series The NVR54 EI series rear panel is shown as below Figure 2 110...

Page 93: ...able eSATA eSATA port External SATA port It can connect to the device of the SATA port Please jump the HDD when there is peripheral connected HDD USB 3 0 USB port USB port Connect to mouse USB storage...

Page 94: ...oup 4 port NO4 C4 Group 5 port NO5 C5 NC5 Output alarm signal to the alarm device Please make sure there is power to the external alarm device NO Normal open alarm output port C Alarm output public en...

Page 95: ...PoE ports ePoE port supports 300 meters 100Mbps 800 meters 10Mbps Port 9 to port 16 are general PoE ports The 16 PoE series supports total 150W 2 2 32 NVR50 EI Series The NVR50 EI series rear panel is...

Page 96: ...sable power output when alarm is canceled Current is 500 mA P 12 V Rated current output Current is 500 mA GND A B 485 communication port They are used to control devices such as PTZ Please parallel co...

Page 97: ...User s Manual 77 Figure 2 118 Alarm input port 1...

Page 98: ...the alarm input port ALARM of the NVR When there is peripheral power supplying for the alarm device please make sure it is earthed with the NVR 2 3 3 Alarm Output Port There is peripheral power suppl...

Page 99: ...C 1 minute Between touch and winding 1000 VAC 1 minute Surge voltage Between touches with same polarity 1500 V 10 160 s Length of open time 3 ms max Length of close time 3 ms max Longevity Mechanical...

Page 100: ...Connect the speaker or the pickup to the audio output port in the PC 2 Connect the earphone or the sound box to the first audio input port in the device rear panel 3 Log in to the web and then enable...

Page 101: ...e Installation All the installation and operations here should conform to your local electric safety rules 3 1 Device Installation Diagram Please see the following diagram to install the NVR Figure 3...

Page 102: ...need to provide the serial number on the label when calling the after sales service 3 3 HDD Installation For the first time installation make sure whether the HDD has been installed or not We recomme...

Page 103: ...NVR if it is not convenient to connect the HDD data cable and power cable at first Procedure Step 1 Loosen the screws of the bottom of the chassis Figure 3 2 Lossen screws Step 2 Place the HDD in acc...

Page 104: ...4 Secure screws Step 4 Connect the HDD cable and power cable to the HDD and the mainboard respectively Figure 3 5 Connect cables Step 5 Put the cover back and then fix the screws of the rear panel The...

Page 105: ...R21HS 4KS2 NVR21HS P 4KS2 NVR21HS 8P 4KS2 NVR21HS W 4KS2 NVR11HS S3H NVR11HS P S3H NVR11HS 8P S3H NVR21HS I NVR21HS I2 NVR21HS P I NVR21HS P I2 NVR21HS 8P I NVR21HS 8P I2 NVR21HS S3 NVR21HS P S3 NVR21...

Page 106: ...irection of the arrow as shown in the figure below Figure 3 8 Remove cover Step 3 Turn over the device and align the HDD to the four holes of bottom panel and then fix the HDD with screws Figure 3 9 A...

Page 107: ...8P 4KS2 L NVR42 16P 4KS2 L NVR52 4KS2 NVR52 8P 4KS2 NVR52 16P 4KS2 NVR52 24P 4KS2 NVR22 4KS2 NVR22 P 4KS2 NVR22 8P 4KS2 NVR52 8P 4KS2E NVR22 I NVR22 I2 NVR22 P I NVR22 P I2 NVR22 8P I NVR22 8P I2 NVR2...

Page 108: ...s Manual 88 Figure 3 12 Remove screws Step 2 Remove the case cover along the direction shown in the following arrow Figure 3 13 Remove cover Step 3 Match the four holes on the baseboard to place the...

Page 109: ...ign HDD Step 4 Turn the device upside down match the screws with the holes on the HDD and then fasten them The HDD is fixed to the baseboard Figure 3 15 Fasten screws Step 5 Connect the HDD data cable...

Page 110: ...les Step 6 Put back the cover and fasten the four screws on the rear panel to complete the installation Figure 3 17 Put back cover 3 3 4 NVR54 4KS2 NVR54 16P 4KS2 NVR44 4KS2 NVR44 16P 4KS2 NVR44 4KS2...

Page 111: ...have different number of HDDs Procedure Step 1 Remove the fixing screws on the rear panel of the device Figure 3 18 Remove screws Step 2 Remove the case cover along the direction shown in the followi...

Page 112: ...s 1 5U Figure 3 21 Remove screws 2U Step 4 Match the four screw holes on the HDD with the four holes on the bracket and then fasten the screws The HDD is fixed to the bracket Figure 3 22 Fasten screws...

Page 113: ...HDD brackets This step is required for 2U devices only Figure 3 24 Lock brackets Step 7 Place the bracket to the device and then fasten the screws on the sides of the bracket Figure 3 25 Fasten screw...

Page 114: ...onnect cables Step 9 Put back the cover and fasten the screws on the rear panel to complete the installation Figure 3 27 Fasten screws 3 3 5 NVR608 64 4KS2 NVR608 128 4KS2 NVR608H 32 XI NVR608H 64 XI...

Page 115: ...2 Press the button on the 2 sides to open the front panel Figure 3 29 Open front panel Step 3 Match the 4 screw holes on the HDD with the 4 holes on the bracket and then fasten the screws Figure 3 30...

Page 116: ...panel and then tighten the lock on the front panel Figure 3 32 Lock front panel 3 3 6 NVR616 4KS2 Series Background Information The following figures are for reference only Procedure Step 1 Press the...

Page 117: ...o the HDD box along the direction shown in the following arrow Figure 3 34 Put HDD into box Step 3 Fasten the screws on the sides of the HDD box Figure 3 35 Fasten screws Step 4 Insert the HDD box int...

Page 118: ...e to avoid any damage to the HDD slot Figure 3 36 Close the handle 3 4 CD ROM Installation Procedure Step 1 Open the top cover and then remove the HDD bracket Figure 3 37 Open the top cover Step 2 Tak...

Page 119: ...at the HDD bracket Figure 3 40 Fix bracket Step 4 Install a pair of the CD ROM bracket Please make sure that the reverse side is secure too Figure 3 41 Install bracket Figure 3 42 Install bracket rev...

Page 120: ...A burner Step 6 Use screw driver to fix the screws Figure 3 44 Fasten screws Step 7 Put the bracket back Please adjust the CD ROM to the proper position so that the button of the front panel is direct...

Page 121: ...User s Manual 101 Figure 3 45 Put bracket back Step 8 Connect the SATA cable and power wire Figure 3 46 Connect cables Step 9 Secure the HDD bracket and put the top cover back...

Page 122: ...ures are for reference only and might differ from the actual product 3 5 1 NVR41 4KS2 NVR41 P 4KS2 NVR41 8P 4KS2 NVR41 4KS2 L NVR41 P 4KS2 L NVR41 8P 4KS2 L NVR21 4KS2 NVR21 P 4KS2 NVR21 8P 4KS2 NVR21...

Page 123: ...User s Manual 103 S3 NVR41 EI NVR41 P EI NVR41 8P EI Figure 3 48 Typical connection...

Page 124: ...1HS S3H NVR11HS P S3H NVR11HS 8P S3H NVR41HS 4KS2 NVR41HS P 4KS2 NVR41HS 8P 4KS2 NVR41HS 4KS2 L NVR41HS P 4KS2 L NVR41HS 8P 4KS2 L NVR21HS 4KS2 NVR21HS P 4KS2 NVR21HS 8P 4KS2 NVR21HS I NVR21HS I2 NVR2...

Page 125: ...R41HS P EI NVR41HS 8P EI Figure 3 50 Typical connection 3 5 4 NVR22 4KS2 NVR22 P 4KS2 NVR22 8P 4KS2 NVR22 I NVR22 I2 NVR22 P I NVR22 P I2 NVR22 8P I NVR22 8P I2 NVR22 16P I NVR22 16P I2 Series Figure...

Page 126: ...2 4KS2 NVR52 8P 4KS2 NVR52 16P 4KS2 NVR52 24P 4KS2 NVR52 8P 4KS2E NVR52 16P 4KS2E Series Figure 3 52 Typical connection 3 5 6 NVR42 4KS2 NVR42 P 4KS2 NVR42 8P 4KS2 NVR42 16P 4KS2 NVR42 4KS2 L NVR42 P...

Page 127: ...S2 L NVR42 EI NVR42 P EI NVR42 8P EI NVR42 16P EI Figure 3 53 Typical connection 3 5 7 NVR54 4KS2 NVR54 16P 4KS2 NVR58 4KS2 NVR58 16P 4KS2 NVR54 24P 4KS2 NVR54 16P 4KS2E NVR58 16P 4KS2E Series Figure...

Page 128: ...6P 4KS2 NVR44 4KS2 L NVR44 16P 4KS2 L NVR44 4KS2 I NVR44 16P 4KS2 I NVR44 EI NVR44 16P EI Series Figure 3 55 Typical connection 3 5 9 NVR48 4KS2 NVR48 16P 4KS2 NVR48 4KS2 L NVR48 16P 4KS2 L NVR48 4KS2...

Page 129: ...User s Manual 109 Series Figure 3 56 Typical connection...

Page 130: ...r s Manual 110 3 5 10 NVR58 I NVR58 I L NVR48 I Series Figure 3 57 Typical connection 3 5 11 NVR54 I NVR54 I L NVR44 I Figure 3 58 Typical connection 3 5 12 NVR52 16P I NVR52 16P I L NVR52 8P I NVR52...

Page 131: ...User s Manual 111 I L NVR42 8P I NVR42 16P I Series Figure 3 59 Typical connection 3 5 13 NVR4216 I Series Figure 3 60 Typical connection...

Page 132: ...5 14 NVR608 4KS2 NVR608H XI NVR608RH XI Series The following figure is for reference only and might differ from the actual product Figure 3 61 Typical connection 3 5 15 NVR616 4KS2 Series Figure 3 62...

Page 133: ...the stable current if necessary UPS is a best alternative measure Procedure Step 1 Connect the device to the monitor and then connect a mouse Step 2 Connect power cable Step 3 Press the power button o...

Page 134: ...safety keep your login password well and change the password regularly The IP address of the Device is 192 168 1 108 by default Procedure Step 1 Start the NVR Step 2 Set region time zone and time acco...

Page 135: ...unlock pattern click Skip Once you have configured the unlock pattern the system will require the unlock pattern as the default login method If you did not configure the unlock pattern you need to ent...

Page 136: ...questions and answers If you forgot the password you can reset the password after entering the answers to the questions Step 6 Click Save 5 2 Startup Wizard Background Information After initializatio...

Page 137: ...ick Next The number of network adapters might vary with models Configure the IP address of the network adapter according to the actual connection situation 1 Click Figure 5 5 Edit network adapter 2 Co...

Page 138: ...normally When testing the network status the network is regarded as offline only when both of the two network adapters are disconnected The two network adapters are used under the same LAN The Device...

Page 139: ...vice to the app Before using the P2P function make sure that the NVR has connected to the WAN The Status becomes Online after you successfully configure P2P Figure 5 6 P2P Step 4 Add cameras according...

Page 140: ...tab You can remove devices added through plug and play and they can be automatically added again after plug and play is enabled 2 Optional Enable Plug and Play When Plug and Play is enabled the Device...

Page 141: ...t click OK The configurations through startup wizard take effect after the Device restarts 5 3 Login Log in to the Device to perform local operations Procedure Step 1 Right click the live page and the...

Page 142: ...User s Manual 122 Figure 5 9 Unlock pattern login...

Page 143: ...User s Manual 123 Figure 5 10 Password login Step 2 Draw unlock pattern or enter password and then click OK 5 4 Main Menu After login right click the live page and then click Main Menu...

Page 144: ...the current username 4 Log out of restart or shut down the Device 5 Click the icon to get the QR codes of mobile client and device SN You can add the Device to the mobile client for remote management...

Page 145: ...nction Titles Click ALARM to go to the ALARM page Figure 5 12 Quick operation bar 1 Table 5 5 Quick operation bar description 1 Icon Description Go to the SEARCH page Go to the ALARM page Go to the AI...

Page 146: ...to the ACCOUNT page 5 6 Live View After you logged in the system goes to multiple channel live view mode by default You can view the live video of each channel The number of window splits might vary...

Page 147: ...gation bar might vary with models Procedure Step 1 After login right click the live page and then select Main Menu Step 2 Select System General Basic Step 3 Click to enable navigation bar Step 4 On th...

Page 148: ...details see 5 10 2 Alarm Status Open the Channel Info page to display the information of each channel Open the Add Camera page Open the NETWORK page For details see 5 19 3 Network Open the Disk Manag...

Page 149: ...ontrol bar description No Name No Name 1 Instant playback 5 Two way talk 2 Digital zoom 6 Stream switch 3 Instant backup 7 Picture search 4 Manual snapshot 8 Quick pick AcuPick 5 6 3 1 Instant Playbac...

Page 150: ...two ways Click The icon switches to Select an area The area is enlarged after you release the mouse button For some models when the image is enlarged in this way the selected area is zoomed proportio...

Page 151: ...stream type of the main stream and sub stream according to current network bandwidth M Main stream Its bit streams are big and definition is high It occupies large network bandwidth suitable for vide...

Page 152: ...ange Step 3 Select the target face that you want to search for You can select maximum 8 target faces Step 4 Click Search The search results are displayed Figure 5 19 Picture search results Related Ope...

Page 153: ...video or picture Select the picture and then click Backup You can set save path backup type and file type and then export to the external storage device 5 6 3 8 Quick Pick When connected with select I...

Page 154: ...hange the search conditions and then click Search You can only select up to 8 targets for search Figure 5 22 Search conditions Step 5 Hover over a search result to view the basic information including...

Page 155: ...tep 2 Point to the top center of the video of current channel and then the live view control bar appears Figure 5 23 Live view control bar Step 3 When you want to search the target in the image click...

Page 156: ...User s Manual 136 Figure 5 24 AcuPick human detection...

Page 157: ...User s Manual 137 Figure 5 25 AcuPick motor vehicle detection Step 5 Configure the search conditions as needed...

Page 158: ...lter Select from All Favorite Items and Hidden Items When you select the target items the device will only search in this item 4 Similarity Configure the search similarity according to the actual cond...

Page 159: ...lay on this page Click you can enable the AcuPick function again freeze the image and search for the new target 5 6 4 Shortcut Menu Right click the live view page to bring up the shortcut menu You can...

Page 160: ...User s Manual 140 The shortcut menu is different for different models Figure 5 28 Shortcut menu 1...

Page 161: ...tcut menu 2 Figure 5 30 Shortcut menu 3 Table 5 11 Shortcut menu description Function Description Main Menu Go to main menu Search Search and play back videos or images PTZ Control Open the PTZ contro...

Page 162: ...able or disable crowd distribution function Auto Focus Click to realize auto focus function Make sure the connected camera supports this function Image Click to modify the camera image parameters For...

Page 163: ...on the right to play the corresponding video Step 3 Click and then select the face attributes that you want to display You can select up to 4 attributes Figure 5 32 Face vehicle properties Step 4 Opti...

Page 164: ...on the target Step 6 On the search results page double click one search result and then the corresponding recording before and after the event being reported will be automatically played on the right...

Page 165: ...most 5 6 6 Split Tracking You can track window split for a certain channel Background Information This function is for select models only Procedure Step 1 Right click the live page and then select Spl...

Page 166: ...color to adjust the videos displayed on split screens You can scroll the mouse in split screens to zoom in or out the video Figure 5 37 Split display 5 6 7 PTZ PTZ is a mechanical platform that carrie...

Page 167: ...parameters for local type and remote type Before you use local PTZ make sure you have set PTZ protocol otherwise you cannot control the local PTZ Local The PTZ device connects to the NVR through the c...

Page 168: ...LCOD Address Enter the address for PTZ camera The default is 1 The entered address must be the same with the address configured on the PTZ camera otherwise the system cannot control PTZ camera Baud ra...

Page 169: ...Image brighter PTZ movement Supports eight directions Fast positioning button Positioning Click the icon and the click any point on the live page The PTZ will turn to this point and locate this point...

Page 170: ...ot supported by the system Right click once to return to the page of PTZ basic control panel Table 5 14 PTZ functions Icon Function Icon Function Preset Pan Tour Flip Pattern Reset Scan Click the AUX...

Page 171: ...resent the required position Step 4 Click Setting to complete the preset settings 5 6 7 3 2 Configuring Tours Procedure Step 1 On the expanded PTZ control panel click Step 2 Click the Tour tab Figure...

Page 172: ...On the expanded PTZ control panel click Step 2 Click the Pattern tab Figure 5 44 Pattern Step 3 In the Pattern box enter the value for pattern Step 4 Click Start to perform the directions operations...

Page 173: ...Z control panel Figure 5 46 Expanded PTZ control panel 5 6 7 4 1 Presets Procedure Step 1 On the expanded PTZ control panel in the No box enter the value of the preset Step 2 Click to call the preset...

Page 174: ...nter the value of the border Step 2 Click The PTZ camera performs scanning according to the configured borders Step 3 Click again to stop auto scanning 5 6 7 4 5 Calling AutoPan Procedure Step 1 On th...

Page 175: ...ure 5 48 EPTZ linkage Table 5 15 Parameters description Parameter Description Channel Select the linkage channel Display Mode Select the number of tracked channels Full screen 1 1 1 3 and 1 5 modes ar...

Page 176: ...hen select EPTZ Enable EPTZ and then you can view local EPTZ live videos Figure 5 49 EPTZ live view 5 6 7 5 2 EPTZ Live View Some models can directly turned on the EPTZ linkage function in the live pa...

Page 177: ...t page and then returns to EPTZ live view mode Figure 5 50 EPTZ live view 5 6 8 Wireless Pairing You can use the wireless pairing to quickly add IPCs to the NVR Make sure that the IPC and NVR are on t...

Page 178: ...er s Manual 158 Figure 5 51 Wireless pairing 5 6 9 Sequence You can configure the sequence of the channels displayed on the live page Procedure Step 1 Right click the live page and then select Sequenc...

Page 179: ...panel displays the added camera channel number and channel name means camera is online means camera is offline Figure 5 52 Sequence Step 2 On the Sequence panel drag the channel to the desired window...

Page 180: ...y After you change the channel sequence click Cancel or right click the live view page the system prompts you whether to save the sequence change Click OK to save current settings Click No to exit wit...

Page 181: ...eo suitable for human eyes On the live page right click the fisheye channel and then select Fisheye You can set fisheye installation mode and display mode For the non fish eye channel the system promp...

Page 182: ...scription Ceiling mount Ground mount 360 panorama original view 1 de warp window 1 panorama stretching 2 panorama stretching views 1 360 panorama view 3 de warp windows 1 360 panorama view 4 de warp w...

Page 183: ...1 window playback mode and corresponding fish eye channel click to play Step 3 Right click and then you can go to the de warp playback page For detailed information see Figure 5 57 5 6 11 Temperature...

Page 184: ...amera You can add cameras on the live page Procedure Step 1 On the live page point to a channel window There is an icon on the channel window Figure 5 59 Add icon Step 2 Click and then configure the p...

Page 185: ...red by tripwire or intrusion alarms according to the pre defined rules 5 7 Camera 5 7 1 Initializing Remote Devices Background Information You can change the login password and IP address of a remote...

Page 186: ...formation for the remote device If you select Using current device password and email info the remote device automatically uses NVR admin account information login password and email You can skip this...

Page 187: ...gure 5 61 Password 2 Enter the password and then confirm it For your device security we recommend you create a strong password according to the password strength indication and change your password re...

Page 188: ...ssword resetting If you do not want to enter email information cancel the selection of the checkbox and then click Next or Skip Step 6 Set camera IP address DHCP There is no need to enter IP address s...

Page 189: ...f the IP address one by one to automatically allocate the IP addresses If an IP conflict occurs when you change static IP address the system will notify you of the issue If you change IP addresses in...

Page 190: ...2 1 Adding Cameras from Search Background Information Search for the remote devices that are on the same network with the NVR and then add the remote devices from the search results We recommend this...

Page 191: ...ialize the devices For details see 5 7 1 Initializing Remote Devices To view all remote devices added through plug and play you can click the Not Auto Connected tab You can remove devices added throug...

Page 192: ...details see 5 7 2 3 Importing Cameras View linked information If the remote device has multiple channels you can click the Camera Linked Info to view linked information of the remote device Delete cam...

Page 193: ...nect the Imou camera to the Device through the ONVIF protocol otherwise the Imou camera added through private protocols cannot be connected Registration ID Enter the registration ID of the remote devi...

Page 194: ...P Encryption If the remote device is added through ONVIF protocol select the Encrypt checkbox and then the system will provide encryption protection to the data being transmitted To use this function...

Page 195: ...se the template cannot be imported Step 4 Click Import select the template file and then open it The remote devices in the template are added to the NVR If the remote device in the template has been a...

Page 196: ...Step 4 Enter username and password of the remote device and then configure the IP address DHCP The remote device gets a dynamic IP address automatically Static You need to enter static IP address subn...

Page 197: ...on Brightness Adjust the image brightness The bigger the value is the brighter the image will become Contrast Adjust the image contrast The bigger the value is the more obvious the contrast between th...

Page 198: ...age parameters such as exposure and backlight mode will become unavailable Exposure Auto Iris This function is available when the camera is equipped with the auto iris lens After you enable auto iris...

Page 199: ...LC In the backlight environment the system lowers the brightness of the brightest section reduces the area of the halo and lowers the brightness of the whole video Close Disable the BLC function WB Mo...

Page 200: ...turing and video recording under the full color mode The white light turns off when the event stops and then the mode switches to IR mode according to the ambient brightness The status of the illumina...

Page 201: ...play the time tile on the video image in live view and playback 1 Select Time Title 2 Drag the time title to a desired place 3 Click Apply Channel Title Display the channel tile on the video image in...

Page 202: ...eded A masking block appears on the video image The number of masking blocks that you can add might differ depending on the camera You can add up to 24 masking blocks Click Clear to delete all masking...

Page 203: ...educe the video bit stream for non important recorded video to maximize the storage space AI Codec Enable the AI codec function This function can reduce the camera code stream network transmission pre...

Page 204: ...ommended selecting CBR when there might be only small changes in the monitoring environment VBR variable bit rate The bit rate changes with monitoring scenes Select variable stream when there might be...

Page 205: ...corded video file is composite audio and video stream Compression Select an audio compression format Sampling Frequency Set how many times per second a sound is sampled The bigger the value the more n...

Page 206: ...ed period Event The snapshot is taken for motion detection video loss local alarms and other events Size The size is determined by the resolution of the main stream or sub stream of the channel Qualit...

Page 207: ...enter up to 63 English characters for a channel name When the system is in Chinese or English the content in the text input box excluding password input box can be copied and pasted Step 3 Click Apply...

Page 208: ...ff When enhancement mode is enabled the transmission distance of the PoE port will be extended 5 7 9 Updating Remote Devices You can update the firmware of the connected network camera through online...

Page 209: ...that has an update available for it and then click Online Update File update 1 Select a channel and then click File Update 2 Select an update file 3 Click OK If there are too many remote devices you c...

Page 210: ...of device status Icon Description Icon Description IPC works properly IPC is not supported Alarm Video loss 5 7 10 2 Firmware You can view the IP address manufacturer type and system version of the co...

Page 211: ...napshots at the scheduled time 5 8 1 1 Configuring Video Recording Schedule After you set the schedule for videos the Device will record videos according to the period you set For example if the alarm...

Page 212: ...2 Configure the parameters Table 5 24 Video schedule parameters Parameter Description Channel Select a channel to record a video Pre record Enter the amount of time that you want the pre recording to...

Page 213: ...ng to the new schedule This function is for some models only The redundant HDD only backs up the recorded videos but not snapshots ANR You can set the ANR auto network resume function The IPC continue...

Page 214: ...and Alarm Figure 5 81 Recording type Step 4 Set recording period If you have added a holiday you can set the recording period for the holiday Figure 5 82 Set record period Define the period by drawing...

Page 215: ...ne a period Once the time period overlaps the recording priority is M A Alarm POS Intelligent Motion General Select a recording type and then click the of the corresponding date to clear the correspon...

Page 216: ...select All to apply the settings to all the days of the week or select specific days that you want to apply the settings to 3 Click Apply Step 5 Click Apply to complete the settings 5 8 1 2 Configurin...

Page 217: ...ground Information After you set schedule record or schedule snapshot you need to enable the auto record and snapshot function so that the system can automatically record or take snapshot Auto The sys...

Page 218: ...tomatically make recordings according to the schedule Manual Makes a general recording within 24 hours for the selected channel Off Do not record Snapshot status Enable or disable the scheduled snapsh...

Page 219: ...9 channel and 16 channel simultaneously When playing back in the single channel mode hold down the left mouse button to select the area that you want to enlarge The area is enlarged after the left mou...

Page 220: ...mouse pointer changes to a hand icon and then you can drag to view the playback of the target time You can drag the vertical orange line on the time bar to rapidly view the playback in iframe format...

Page 221: ...k and unlock the files See 5 8 2 8 File List for detailed information fisheye dewarp See 5 6 10 2 Fisheye De warp During Playback for detailed information 9 Time bar unit You can select 24 hr 2 hr 1 h...

Page 222: ...rocess Rewind In normal play mode left click the button the file begins to rewind Click it again to pause it While it is rewinding click or to restore normal play Display previous frame next frame Whe...

Page 223: ...mark button in the playback control pane See 5 8 2 9 Tag Playback for detailed information Display and hide POS information In 1 channel playback mode you can click it to display hide POS information...

Page 224: ...earch The motion detection region cannot be the full screen zone The motion detection region adopts the current whole play pane by default The time bar unit switch rewinding frame by frame are not ava...

Page 225: ...User s Manual 205 Figure 5 92 AcuPick human detection...

Page 226: ...User s Manual 206 Figure 5 93 AcuPick motor vehicle detection Step 5 Configure the search conditions as needed...

Page 227: ...er Select from All Favorite Items and Hidden Items When you select the target items the device will only search in this item 4 Similarity Configure the search similarity according to the actual condit...

Page 228: ...add the result into the hidden items 5 8 2 4 2 Custom Search Procedure Step 1 Select Main Menu Search or right click on the live view page and then select Search Step 2 Optional Click to select the d...

Page 229: ...re 5 96 Custom search 1 Step 5 When you want to search the target in the image click to freeze the page The image automatically shows the targets Step 6 Point to the time bar the NVR displays the thum...

Page 230: ...User s Manual 210 Figure 5 97 Thumbnails Step 7 Point to the target you want and then click to check the details Figure 5 98 Custom search 2...

Page 231: ...ions as needed Figure 5 100 Search conditions and results Table 5 29 Descriptions of search conditions and results No Name Description 1 Search Condition Configure the channel and period When choose C...

Page 232: ...Click you can enable the AcuPick function again freeze the image and search for the new target Related Operations Hover over a search result and then you can Click add the result into the favorite ite...

Page 233: ...ack When replaying the recording of this channel again the EPTZ linkage effect is still displayed Figure 5 102 Setting the EPTZ linkage for playback Table 5 30 Parameters description Parameter Descrip...

Page 234: ...linkage track effect 5 8 2 6 Clipping Videos You can clip some footage from recorded videos to a new file and then save to the USB device Procedure Step 1 Select a record first and then click to play...

Page 235: ...st you can manage the files of the selected channel Play Double click a file to play Search Select a specific time and then click Lock or unlock files To lock files on the file list select one or more...

Page 236: ...nd then click Playing before Tagged Time You can choose to play back from the previous N seconds of the tag time The system can play back previous N seconds before the tagged time if there is a video...

Page 237: ...ed behavior matches the detection rule The following figures are for reference only and might differ from the actual situation 5 9 1 Overview AI detection falls into AI by camera and AI by recorder AI...

Page 238: ...uPick Step 2 Click Local Upload select the image you want to upload from the external device and then click OK The system automatically extracts the target person or motor vehicle from the image and d...

Page 239: ...recording supports pause playback display rules and display areas 5 9 3 Smart Plan 5 9 3 1 Configuring Smart Plan To use AI by camera for face detection face recognition and other detection functions...

Page 240: ...al 220 The page might differ depending on which smart plans that the remote device supports Figure 5 109 Smart plan Step 3 Click the icon that represents the smart plan to enable it The icon becomes h...

Page 241: ...5 9 3 2 Configuring AcuPick Mode Use cameras and NVRs with intelligent analysis capability to achieve accurate and quick search about human bodies and motor vehicles Background Information Make sure...

Page 242: ...play images in 4K resolution AI by Recorder including face detection face recognition perimeter protection and SMD cannot be enabled and fisheye dewarping is not supported When AI Mode is enabled AcuP...

Page 243: ...t a channel and then select AI by Reorder or AI by Camera as Type When AI by Camera is selected you can enable Face Enhancement to improve face detection efficiency Step 3 Click to enable face detecti...

Page 244: ...e alarm linkage actions For details see Step7 Step 7 Click Apply 5 9 4 3 AI Search Face Detection You can search for the detected faces and play back related recordings Procedure Step 1 Select Main Me...

Page 245: ...Export to export results in Excel format Back up Select one or more images click Backup select the storage path and file type and then click Start to back up the selected files to an external storage...

Page 246: ...ace and body snapshots and related attributes on the live page 5 9 5 1 Enabling Smart Plan To use AI by camera you need to enable the smart plan first For details see 5 9 3 Smart Plan 5 9 5 2 Configur...

Page 247: ...e arming period The system triggers corresponding alarm actions only during the arming period On the time line drag to set the period You can also click to set the period Step 6 Configure alarm linkag...

Page 248: ...tabase Create face databases to manage face images for face recognition 5 9 6 2 1 Creating Local Face Databases You can create face databases on the Device to manage face images for face recognition b...

Page 249: ...e Step 1 Select Main Menu AI Database Face Database Config Step 2 Select Remote as Type select a channel and then click Add Step 3 Enter database name Step 4 Click OK 5 9 6 2 3 Creating the Passerby D...

Page 250: ...No more images can be added Overwrite The newest images overwrite the oldest images Back up the old images as necessary Time Set the period in which the system removes duplicate face images from the d...

Page 251: ...User s Manual 231 Figure 5 121 Databases details Step 3 Click Register Figure 5 122 Register Step 4 Click to add a face image...

Page 252: ...r face recognition Related Operations Edit registration information Click to modify the registration information Model face images The face images are modeled automatically after added to face databas...

Page 253: ...viation of region For example CN for China Credential Type 1 represents ID card 2 represents passport 3 represents officer card Credential No Enter the credential number Address Enter the address Step...

Page 254: ...e recognition 5 9 6 4 1 Configuring AI by Recorder Prerequisites Make sure the face detection function is enabled at corresponding channel Procedure Step 1 Select Main Menu AI Parameters Face Recognit...

Page 255: ...the defined value Figure 5 126 Stranger alarm AI by recorder 1 Select Stranger Alarm in AI Mode 2 Click enable the function 3 Configure the alarm linkage actions For details on alarm linkage see Tabl...

Page 256: ...maller than the minimum size or larger than the maximum size no alarms will be activated Step 5 Select target face database and then click to configure alarm linkage For details on alarm linkage see T...

Page 257: ...ender age glasses beard mask name and similarity Step 3 Click Search The faces in the image are intentionally blurred for privacy protection The actual images are clear Figure 5 129 Search results Rel...

Page 258: ...ck Start to export files to external storage device 5 9 6 5 2 Search by Image Procedure Step 1 Select Main Menu AI AI Search Face Recognition Search by Picture Figure 5 130 Search by image Step 2 Uplo...

Page 259: ...and file type and then click Start to export files to external storage device 5 9 6 5 3 Report Query Background Information You can search for and export face statistics The statistics might be overwr...

Page 260: ...d rules When the detected behaviors match the rules the system activates alarms This function is available on select models IVS and face detection cannot be enabled at the same time 5 9 7 1 Enabling S...

Page 261: ...lect the channel and AI type Step 3 Click Add to add a rule Step 4 On the Type list select Tripwire Step 5 Draw the detection rule 1 Click to draw a straight line or a curve on the surveillance video...

Page 262: ...a Figure 5 134 Tripwire AI by recorder 2 Click to draw the minimum size or maximum size to filter the target The system triggers an alarm only when the size of detected target is between the maximum s...

Page 263: ...e Figure 5 135 Schedule and alarm linkage 1 Click 2 Click Setting next to Schedule to configure the alarm period The system performs linkage actions only for alarms during the arming period On the tim...

Page 264: ...Step 2 Select the channel and AI type Step 3 Click Add to add a rule Step 4 On the Type list select Intrusion Step 5 Draw the detection rule 1 Click to draw the rule on the surveillance video image Ri...

Page 265: ...a Figure 5 138 Intrusion AI by recorder 2 Click to draw the minimum size or maximum size to filter the target The system triggers an alarm only when the size of detected target is between the maximum...

Page 266: ...monitoring range 4 Click OK Step 6 Configure alarm schedule and linkage Figure 5 139 Schedule and alarm linkage 1 Click 2 Click Setting next to Schedule to configure the alarm period The system perfo...

Page 267: ...p 2 Select channel and AI type Step 3 Click Add to add a rule Step 4 On the Type list select Abandoned Object Step 5 Draw the detection rule 1 Click to draw a rectangle on the surveillance video image...

Page 268: ...cted target is between the maximum size and the minimum size 3 Configure parameters Table 5 35 Parameters of abandoned object detection Parameter Description Preset Select a preset you want to use IVS...

Page 269: ...ly for alarms during the arming period On the time line drag to set the period You can also click to set the period 3 Configure alarm linkage For details see Table 5 50 4 Click Apply Step 7 Select Ena...

Page 270: ...tep 2 Select channel and AI type Step 3 Click Add to add a rule Step 4 On the Type list select Fast Moving Step 5 Draw the detection rule 1 Click to draw a rectangle on the surveillance video image Ri...

Page 271: ...the maximum size and the minimum size 3 Configure parameters Table 5 36 Fast moving parameters Parameter Description Preset Select a preset you want to use IVS Name Customize the rule name Sensitivity...

Page 272: ...period On the time line drag to set the period You can also click to set the period 3 Configure alarm linkage For details see Table 5 50 4 Click Apply Step 7 Select Enable checkbox and then click App...

Page 273: ...Step 2 Select channel and AI type Step 3 Click Add to add a rule Step 4 On the Type list select Parking Step 5 Draw the detection rule 1 Click to draw a rectangle on the surveillance video image Righ...

Page 274: ...he size of detected target is between the maximum size and the minimum size 3 Configure parameters Table 5 37 Parking parameters Parameter Description Preset Set the preset point for IVS detection Nam...

Page 275: ...ing period On the time line drag to set the period You can also click to set the period 3 Configure alarm linkage For details see Table 5 50 4 Click Apply Step 7 Select Enable checkbox and then click...

Page 276: ...elect channel and AI type Step 3 Click Add to add a rule Step 4 On the Type list select Crowd Gathering Estimation Step 5 Draw the detection rule 1 Click to draw a rectangle on the surveillance video...

Page 277: ...imum size 3 Set parameters Table 5 38 Crowd gathering parameters Parameter Description Preset Select a preset you want to use IVS Name Customize the rule name Duration Set how long the object stays un...

Page 278: ...ing the arming period On the time line drag to set the period You can also click to set the period 3 Configure alarm linkage For details see Table 5 50 4 Click Apply Step 7 Select Enable checkbox and...

Page 279: ...Step 2 Select channel and AI type Step 3 Click Add to add a rule Step 4 On the Type list select Missing Step 5 Draw the detection rule 1 Click to draw a rectangle on the surveillance video image Righ...

Page 280: ...arget is between the maximum size and the minimum size 3 Configure parameters Table 5 39 Parameters of missing object detection Parameter Description Preset Set the preset point for IVS detection acco...

Page 281: ...g period On the time line drag to set the period You can also click to set the period 3 Configure alarm linkage For details see Table 5 50 4 Click Apply Step 7 Select Enable checkbox and then click Ap...

Page 282: ...2 Select channel and AI type Step 3 Click Add to add a rule Step 4 On the Type list select Loitering Detection Step 5 Draw the detection rule 1 Click to draw a rectangle on the surveillance video imag...

Page 283: ...he size of detected target is between the maximum size and the minimum size 3 Configure parameters Table 5 40 Loitering detection parameters Parameter Description Preset Set the preset point for IVS d...

Page 284: ...rag to set the period You can also click to set the period 3 Configure alarm linkage For details see Table 5 50 4 Click Apply Step 7 Select Enable checkbox and then click Apply 5 9 7 3 AI Search IVS Y...

Page 285: ...hen the video matches the detection rule Types of events include people approach detection fall detection violence detection people No exception detection and people stay detection This function requi...

Page 286: ...ea is greater than or less than the defined threshold an alarm will be triggered 3 Click OK Step 5 Configure alarm schedule and linkage Figure 5 159 Schedule and alarm linkage 1 Click 2 Click Setting...

Page 287: ...larm time passed 3 Click OK Step 5 Configure alarm schedule and linkage Figure 5 160 Schedule and alarm linkage 1 Click 2 Click Setting next to Schedule to configure the alarm period The system perfor...

Page 288: ...e actions only for alarms during the arming period On the time line drag to set the period You can also click to set the period 3 Configure alarm linkage For details see Table 5 50 4 Click Apply Step...

Page 289: ...d linkage Figure 5 162 Schedule and alarm linkage 1 Click 2 Click Setting next to Schedule to configure the alarm period The system performs linkage actions only for alarms during the arming period On...

Page 290: ...at alarm time passed 3 Click OK Step 5 Configure alarm schedule and linkage Figure 5 163 Schedule and alarm linkage 1 Click 2 Click Setting next to Schedule to configure the alarm period The system pe...

Page 291: ...one or more images and then click Lock The locked files will not be overwritten Export Select one or more images and then click Export to export selected search results in excel Back up Select one or...

Page 292: ...Procedure Step 1 Select Main Menu AI Parameters Video Metadata Figure 5 165 Video metadata Step 2 Select a channel and AI type AI by Recorder is available on select models Step 3 Click Add to add a ru...

Page 293: ...minimum size 4 Click to enable face detection 5 Select A to B B to A or Both as direction for tripwire counting Tripwire counting is available when AI by Camera is used and the camera supports this fu...

Page 294: ...man detection Step 2 Select a channel start time end time and set corresponding parameters Step 3 Click Search For privacy protection the faces are intentionally blurred Figure 5 168 Search results Re...

Page 295: ...verwritten Export Select one or more images and then click Export to export selected search results in excel Back up Select one or more images click Backup select the storage path and file type and th...

Page 296: ...ck video Click an image and then click to play back the related video During playback you can Click to pause Click to stop Click to display AI rule The icon changes to Add tags Select one or more imag...

Page 297: ...You can search for non motor vehicle detection results according to the non motor vehicle parameters This function is available on select models Procedure Step 1 Select Main Menu AI AI Search Non Moto...

Page 298: ...xport selected search results in excel Back up Select one or more images click Backup select the storage path and file type and then click Start to export files to external storage device 5 9 9 3 4 Re...

Page 299: ...ified plate information When a match is detected the system triggers an alarm 5 9 10 1 Adding Vehicle Blocklist and Allowlist Background Information To facilitate vehicle management you can add the pl...

Page 300: ...st or Allow List and then set validity period Step 4 Click OK Related Operations Search Enter keywords for Plate No and Owner Name select type and then click Search Import and export plate information...

Page 301: ...al default Blocklist or Allowlist tab Before enabling the blocklist alarm or allowlist alarm you need to add the corresponding plate information General The system triggers an alarm when it detects an...

Page 302: ...the crowd distribution When the crowd density exceeds the defined threshold an alarm is triggered 5 9 11 1 Enabling Smart Plan To use AI by camera you need to enable the smart plan first For details...

Page 303: ...m Tracking After an alarm occurs the system tracks the target automatically Step 4 Click Setting next to Schedule to configure the arming period The system triggers corresponding alarm actions only du...

Page 304: ...chart type Export Select the file type and then click Export to export the report in picture or csv format 5 9 12 People Counting The system can calculate the number of entry or exit people in the de...

Page 305: ...of the rule line Click to delete the drawn rule line Table 5 47 Relationship between rule and people counting Rule People Counting Type Drawing detection area Count the number of people staying in the...

Page 306: ...nd then the number of people passing the detection zone will be displayed on the live page Setting Enter No An alarm is triggered when the number of people entering the detection zone exceeds the defi...

Page 307: ...a rule Right click the image to stop drawing 2 Configure the parameters 3 Click OK Step 5 Click and then enable in area people number alarm and stay alarm Step 6 Click under Trigger to configure the a...

Page 308: ...Time Alarm Step 6 Click under Trigger to configure alarm schedule and linkage For details on alarm linkage see Table 5 50 Step 7 Click Apply 5 9 12 5 Configuring Abnormal Detection After configuring...

Page 309: ...Click under Parameters and then select Self adaptive or Custom 1 Select the alarm type Self adaptive The algorithm will customize the number of people who have reached crowding based on target pixels...

Page 310: ...the crowding in the detection area until an alarm is triggered Repeat Alarm Time Set the repeat alarm time If the alarm state persists when reaching the repeat alarm time the alarm is triggered again...

Page 311: ...e counting Step 2 Select channel rule report type start and end time and direction and then click Search Related Operations Switch chart type Click Bart Chart or Line Chart to switch the chart type Ex...

Page 312: ...specified zone during a period of time and use different colors to display on the heat map Procedure Step 1 Select Main Menu AI Parameters Heat Map Figure 5 184 Heat map Step 2 Select a channel and th...

Page 313: ...cameras 5 9 13 3 1 General Procedure Step 1 Select Main Menu AI Report Query Heat Map General Figure 5 186 General Step 2 Select the channel start time and end time Step 3 Click Search Step 4 Click Ex...

Page 314: ...u can use SMD Smart Motion Detection to detect humans and vehicles in the video and store the detection results in structured storage for fast retrieval 5 9 14 1 Enabling Smart Plan To use AI by camer...

Page 315: ...he alarm period Step 7 Configure alarm linkage Table 5 50 Alarm linkage parameters Parameter Description Anti Dither The system records only one motion detection event within the defined period Alarm...

Page 316: ...Record Make sure that intelligent recording schedule and auto recording have been configured For details see 5 8 1 Recording Schedule Post Record PTZ Linkage When an alarm occurs the NVR associates th...

Page 317: ...t to export video file to a USB flash drive 5 9 15 Vehicle Density You can configure the rules for traffic congestion and parking upper limit and view the counting data on the live page Traffic conges...

Page 318: ...schedule and linkage Step 7 Click Apply 5 9 15 3 Report Query Background Information You can search for and export statistics on vehicle density The statistics might be overwritten when the storage s...

Page 319: ...Main sub tracking refers to fisheye camera and speed dome linkage system The fisheye camera serves as the main camera and captures panoramic videos The speed dome serves as the sub camera and captures...

Page 320: ...is successfully added Step 4 Configure calibration points to set the binding relationship of fisheye camera and speed dome Set a distant place as the first calibration point to improve accuracy 1 Cli...

Page 321: ...epeat Step 2 to Step 5 to add more calibration points Set 3 8 calibration points for a speed dome Step 7 Click Apply 5 9 17 Video Quality Analytics When conditions such as blurry overexposure or the c...

Page 322: ...o is generally a colorful image that contains color information such as RGB When these three components appear at some unusual scale in an image the image is biased Defocus An image with high resoluti...

Page 323: ...earch for the results of video quality analytics Procedure Step 1 Select Main Menu AI AI Search Analytics List Step 2 Select the start time and end time Step 3 Select one or more channels Step 4 Click...

Page 324: ...triggered Procedure Step 1 Select Main Menu AI Parameters Face Recognition Entries Frequency Figure 5 194 Entries frequency Step 2 Click Setting to select a database and then click OK Step 3 Click and...

Page 325: ...The name is Entries Frequency by default You can change the name Step 4 Click Apply 5 9 19 Smart Object Detection You can configure rules and set parameters When someone is taking or placing an item i...

Page 326: ...rs an alarm only when the size of detected target is between the maximum size and the minimum size Click to delete the drawn size 3 Configure the rule name and duration 4 Click OK Step 4 Configure ala...

Page 327: ...lect one or more images and then click Add Tag Lock Select one or more images and then click Lock The locked files will not be overwritten Export Select one or more images and then click Export to exp...

Page 328: ...e 5 50 Step 6 Click Apply 5 9 20 2 Searching for Smart Sound Detection Procedure Step 1 Select AI AI Search Smart Sound Detection Step 2 Select channel sound type and period and then click Search Clic...

Page 329: ...ion zone on the live page After drawing the rule supports the following operations Modify the name of the rule Click to delete the drawn rule Click to redraw the rule Step 5 Click under Parameters set...

Page 330: ...for the person wearing the workwear to appear in the detection area until an alarm is triggered Repeat Alarm Time Set the repeat alarm time If the alarm state persists when reaching the repeat alarm...

Page 331: ...only for alarms during the arming period On the time line drag to set the period You can also click to set the period 3 Configure alarm linkage For details see Table 5 50 4 Click Apply Step 7 Click A...

Page 332: ...Detect for Attributes Yes a mismatch attributes alarm is triggered when it is detected that a person is not wearing an apron Figure 5 203 Match attributes alarm 5 10 Alarm Settings 5 10 1 Alarm Inform...

Page 333: ...m videos Select an alarm event log click to play the recorded video of alarm event Back up Select an alarm event log and then click Backup to back up it to peripheral USB device View alarm details Dou...

Page 334: ...e When the alarm is detected by the alarm box the alarm information will be uploaded to the Device and then the Device performs alarm linkage actions Network alarm NVR performs alarm linkage actions w...

Page 335: ...the camera audio 1 Click Add and the page displays all channels that have successfully connected and support the camera audio configuration If a certain channel is selected in Alarm in Port and suppor...

Page 336: ...s that have successfully connected and support the remote warning light configuration If a certain channel is selected in Alarm in Port and supports the remote warning light configuration the remote w...

Page 337: ...emote warning light Step 9 Click Apply 5 10 4 Alarm Output Background Information You can set proper alarm output mode to auto manual or off After you connect the alarm device to the alarm output port...

Page 338: ...not Once video has changed considerably for example there is any moving object video is distorted the system performs alarm linkage actions 5 10 5 1 Motion Detection When the moving object appears an...

Page 339: ...of the four regions activates motion detection alarm the channel where this region belongs to will activate motion detection alarm 6 Right click the page to exit Step 4 Click Setting next to Schedule...

Page 340: ...nfigure alarm linkage For details see Table 5 50 Step 5 Click Apply 5 10 5 3 Video Tampering When the camera lens is covered or the video is displayed in a single color because of sunlight status the...

Page 341: ...ep 3 Click Setting next to Schedule to configure the alarm schedule Step 4 Configure alarm linkage For details see Table 5 50 Step 5 Click Apply 5 10 5 4 Scene Change When the detected scene has chang...

Page 342: ...elps enhancing the accuracy and validity of motion detect It can filter the meaningless alarms that are activated by the objects such as falling leaves and flies The detection range by PIR is smaller...

Page 343: ...click 4 Drag on the screen to select the region that you want to detect 5 Configure the parameters Table 5 57 Detection region parameters Parameter Description Name Enter a name for the region Sensiti...

Page 344: ...tensity change Audio Exception The system generates an alarm when the audio input is abnormal Intensity Change Set the sensitivity and threshold An alarm is triggered when the change in sound intensit...

Page 345: ...rm and then enable the function Step 3 Select fire mode The system supports preset mode and zone excluded mode Preset mode Select a preset and then enable the function The system generates an alarm on...

Page 346: ...rmal fan speed and network security error Step 3 Click to enable the function Step 4 Optional If the event type is Low Space you need to configure the threshold of storage space When the storage space...

Page 347: ...Off Figure 5 217 Scheduled disarming Drag your mouse to select time blocks Green blocks indicates that disarming is enabled You can also click to set time periods One day can have 6 periods at most St...

Page 348: ...Click Apply 5 11 Network Configure the network settings to ensure the Device can communicate with other devices on the same LAN 5 11 1 TCP IP You can configure the settings for the Device such as IP a...

Page 349: ...lly only one NIC card is working When this card fails the other NIC card will start working automatically to ensure the network connection The Device is regarded as offline only when both NIC cards ar...

Page 350: ...DHCP function first If PPPoE connection is successful the IP address subnet mask default gateway and DHCP are not available for configuration IP Address Enter the IP address and configure the correspo...

Page 351: ...table the system will add the routing information Manual add Configure the parameters such as destination address netmask and gateway and then click Add The destination address and netmask must not b...

Page 352: ...situation HTTP Port The default value setting is 80 You can enter the value according to your actual situation If you change the HTTP port number to for example 70 then you need to enter 70 after the...

Page 353: ...nction is available on select models Procedure Step 1 Select Main Menu NETWORK Wi Fi Figure 5 222 Wi Fi Step 2 Configure the parameters Table 5 60 Wi Fi parameters Parameter Description Connect Automa...

Page 354: ...kground Information You can configure Wi Fi parameters for the NVR to ensure that a wireless IPC can connect to the NVR through Wi Fi AP This function requires the built in Wi Fi module in the Device...

Page 355: ...e Select an encryption mode from WPA2 PSK and WPA PSK Password Set the Wi Fi password for the Device Select Channel Select the channel for device communication Network Proxy Enable the external networ...

Page 356: ...tings Parameter Description IP Address Set IP address subnet mask and default gateway for the Wi Fi of NVR IP address and default gateway must be on the same network segment Subnet Mask Default Gatewa...

Page 357: ...to three main areas Zone 1 displays a 3G 4G signal indication Zone 2 displays 3G 4G module configuration information Zone 3 displays the status information of the 3G 4G module Zone 2 displays the corr...

Page 358: ...t the Device to mobile network and view network status and traffic of the cellular network Prerequisites A SIM card is inserted in the recorder Background Information This function is available on sel...

Page 359: ...The username for dial up connection Password The password for dial up connection Step 3 Click Apply Related Operations View network status Click the Status tab to check cellular network status such as...

Page 360: ...o transmission distance and range Prerequisites The Device has the built in Wi Fi module The IPC has wireless repeater module Background Information This function is available on select models Procedu...

Page 361: ...n connection line represents the successful connection between channel and wireless IPC Auto cascade After selecting auto cascade the IPC can cascade to NVR automatically Figure 5 229 Repeater Step 3...

Page 362: ...Manual 342 You can use manual cascade when there are at least two IPCs on the network Figure 5 230 Manual cascade Step 4 Click and select the channel to be added Figure 5 231 Added channel Step 5 Clic...

Page 363: ...ername and password provided by the Internet Service Provider Step 4 Click Apply The IP address appears on the PPPoE page You can use this IP address to access the Device When the PPPoE function is en...

Page 364: ...members dyndns org For NO IP DDNS the default address is dynupdate no ip com For CN99 DDNS the default address is members 3322 org Server Address Domain Name Enter the domain name that you have regis...

Page 365: ...UPnP function on the router Step 3 Connect the Device with the LAN port on the router to connect into the LAN Step 4 Select Main Menu NETWORK TCP IP configure the IP address into the router IP addres...

Page 366: ...oid the conflict when setting the external port try to use the ports from 1024 through 5000 and avoid popular ports from 1 through 255 and system ports from 256 through 1023 When there are several dev...

Page 367: ...ail account Password Anonymous Enable anonymous login Receiver Select the receiver to receive the notification You can select up to three receivers Email Address Enter the email address of mail receiv...

Page 368: ...sends a health test email The value ranges from 30 to 1440 0 means that there is no interval Test Click Test to test the email sending function If the configuration is correct the receiver s email acc...

Page 369: ...the agent program Read Community Enter the read and write strings supported by the agent program Write Community Trap Address Enter the destination address for the agent program to send the Trap infor...

Page 370: ...IB Browser to load in the module from compilation Step 7 On the MG SOFT MIB Browser enter the device IP that you want to manage and then select the version number to query Step 8 On the MG SOFT MIB Br...

Page 371: ...0 Step 3 Click Apply You can log in to the web page via multicast On the web login page on the Type list select Multicast The web will automatically obtain the multicast IP address and join the multic...

Page 372: ...ading alarm Step 4 Click Apply 5 11 16 Register You can register the Device into the specified proxy server which acts as the transit to enable the client software to access the Device Prerequisites T...

Page 373: ...ns the IP address to the IPC according to the defined IP segment and the NVR will automatically connect to the IPC Only models with PoE ports support this function Do not connect the PoE port with a s...

Page 374: ...from the IPC it means the connection is successful and the NVR will log in to the IPC You can find the corresponding channel occupied and there is a PoE icon at the upper left corner You can also view...

Page 375: ...QR code under Mobile Client to download and install the mobile client After that you can use the mobile client to scan the QR code under Device SN to add the Device for remote management For details...

Page 376: ...length and file length for each recorded video Delete Expired Files Configure whether to delete the old files Select Auto and then configure how long you want to keep the old files Select Never if yo...

Page 377: ...up recorded files Format HDD Select an HDD click Format and then follow the on screen prompts to format the HDD Formatting will erase all data in the HDD proceed with caution You can select whether to...

Page 378: ...6 At least 4 RAID 10 5 12 3 1 Creating RAID RAID has different levels such as RAID 5 and RAID 6 Each level has different data protection data availability and performance grade You can create differen...

Page 379: ...ation is performed at a low speed Sync First Resource priority is assigned to RAID synchronization Business First Resource priority is assigned to business operations Balance Resource is evenly distri...

Page 380: ...ted 5 12 3 2 Viewing RAID Information Select Main Menu STORAGE RAID RAID Info You can view the RAID information including type disk space hot spare and status 5 12 3 3 Creating Hot Spare Disk You can...

Page 381: ...hot spare disk for the selected target disk Global Hotspare The current disk will serve as the hot spare disk of the entire RAID Step 4 Click OK Click to delete a hot spare disk 5 12 4 Disk Group By...

Page 382: ...r the Main Stream tab Sub Stream tab and Snapshot tab configure settings to save the main stream sub stream and snapshot to different disk groups 5 12 5 Disk Quota You can allocate a certain storage c...

Page 383: ...tructions to format disks Step 3 Select a channel and set the record duration bit rate and storage capacity of picture Step 4 Click Apply 5 12 6 Disk Check The system can detect HDD status so that you...

Page 384: ...his type of detection takes time and might affect the HDD that is recording Step 3 Select the HDD that you want to detect Step 4 Click Start Check The system starts detecting the HDD and displays the...

Page 385: ...User s Manual 365 Figure 5 251 Check report Step 2 Click to view detection results and S M A R T report Figure 5 252 Results...

Page 386: ...th status of disks and repair if any exceptions are found so as to avoid data loss Select Main Menu STORAGE Disk Check Health Monitoring Click to show disk details page Then select Check Type set time...

Page 387: ...12 7 Record Estimate Record estimate function can calculate how long you can record video according to the HDD capacity and calculate the required HDD capacity according to the record period Procedure...

Page 388: ...configure the Resolution Frame Rate Bit Rate and Record Time for the selected channel Figure 5 256 Modify channel settings Step 3 Click Apply Then the system will calculate the time period that can be...

Page 389: ...By space Step 2 Click Select Step 3 Select the checkbox of the HDD that you want to calculate Figure 5 258 Recording time 5 12 7 2 Calculating HDD Capacity for Storage Procedure Step 1 On the Rec Est...

Page 390: ...er Protocol server and install it on your PC For the created FTP user you need to set the write permission otherwise the upload of recorded videos and snapshots will be failed Procedure Step 1 Select...

Page 391: ...he recorded video length the whole recorded video can be uploaded If the entered length is 0 the whole recorded video will be uploaded Picture Upload Interval If this interval is longer than snapshot...

Page 392: ...nd the storage target over TCP IP networks After the network disk is mapped to the NVR device through iSCSI the data can be stored on the network disk This function is available on select models Proce...

Page 393: ...le Anonymous to log in as an anonymous user Step 3 Click Apply 5 13 Account You can manage users user group and ONVIF user and set admin security questions 5 13 1 Group The accounts of the Device adop...

Page 394: ...s Manual 374 Figure 5 262 Group Step 2 Click Add Step 3 Enter group name and then enter some remarks if necessary Figure 5 263 Add group Step 4 Select the checkboxes to select permissions Step 5 Clic...

Page 395: ...s Manual 375 Click to modify the corresponding group information click to delete the group 5 13 2 User 5 13 2 1 Adding User Procedure Step 1 Select Main Menu ACCOUNT User Figure 5 264 User Step 2 Clic...

Page 396: ...er user MAC address Group Select a group for the account The user rights must be within the group permissions Period Click Setting to define a period during which the new account can log in to the Dev...

Page 397: ...Click of the corresponding user Figure 5 266 Change password Step 3 Click to enable the Modify Password function Step 4 Enter old password and then enter new password twice The password must consist...

Page 398: ...fault Step 3 Enter an email address to receive the security code used to reset the password Step 4 Configure security questions and answers Step 5 Optional Follow the on screen instructions to bind th...

Page 399: ...User s Manual 379 Figure 5 268 Pattern login...

Page 400: ...for resetting password Click OK If you did not set the linked email address the system prompts you to enter an email address Enter the email address and then click Next Then the system will notify you...

Page 401: ...Step 5 Reset the password Email Select Email as the reset mode and then follow the on screen instructions to get the security code in your linked email address After that enter the security code in t...

Page 402: ...e and then answer the security questions If you did not configure the security questions in advance Security Question is not available on the Reset Mode list Step 6 Click Next Step 7 Enter the new pas...

Page 403: ...k OK to synchronize the password 5 13 4 ONVIF User Background Information To connect the camera from the third party to the NVR via the ONVIF protocol you need to use a verified ONVIF account The defa...

Page 404: ...ule status for detailed information on the security status of the device Detecting User and Service Green icon represents a healthy status of the scanned item and orange icon represents a risky status...

Page 405: ...gure 5 276 Security status Figure 5 277 Details 1 Configuration Security When there s a risk in the device configuration the icon will be in orange to warn risk You can click Details to see the detail...

Page 406: ...the security modules point to the icon to see the on screen instructions Re scanning Security Status You can click Rescan to scan security status 5 14 2 System Service You can set NVR basic informati...

Page 407: ...ction is enabled by default CGI If this function is enabled the remote devices can be added through the CGI protocol This function is enabled by default ONVIF If this function is enabled the remote de...

Page 408: ...service The Link Layer Discovery Protocol LLDP allows two different devices to collect hardware and protocol information about neighboring devices which is useful in troubleshooting the network Step...

Page 409: ...ll be authorized at server Password Password of the corresponding username Step 4 Click Apply 5 14 2 3 HTTPS We recommend you enable HTTPS function to enhance system security Procedure Step 1 Select M...

Page 410: ...l Figure 5 282 Firewall Step 2 Click to enable the firewall Step 3 Select a firewall mode Allow List The hosts on the allowlist can access the Device Block List The hosts on the blocklist are prohibit...

Page 411: ...in Menu SECURITY Attack Defense Account Lockout Figure 5 283 Account lockout Step 2 Set parameters Table 5 80 Account lockout parameters Parameter Description Attempt s Set the maximum number of allow...

Page 412: ...2 Figure 5 284 Anti Dos Attack 5 14 3 4 Sync Time Allowlist You can configure which hosts are allowed to synchronize time with the Device Procedure Step 1 Select Main Menu SECURITY Attack Defense Sync...

Page 413: ...to enable the function Step 3 Click Add to add trusted hosts for time synchronization If you set Type to IP Address enter the IP address and then click OK If you set Type to IP Segment enter the star...

Page 414: ...s Manual 394 5 14 4 CA Certificate 5 14 4 1 Device Certificate Create Certificate 1 Select Main Menu SECURITY CA Certificate Device Certificate Figure 5 286 Device certificate 2 Click Create Certific...

Page 415: ...395 Figure 5 287 Create certificate 3 Configure the parameters 4 Click Create CA Application and Import Click CA Application and Import and then follow the on screen instructions to finish CA applicat...

Page 416: ...te Parameter Description Path Click Browse to find the third party certificate path on the USB drive Private Key Click Browse to find the third party certificate private key on the USB drive Private K...

Page 417: ...se to select the certificate that you want to install Step 4 Click Import 5 14 5 Audio Video Encryption The Device supports audio and video encryption during data transmission Procedure Step 1 Select...

Page 418: ...is disabled Encryption Type Use the default setting Update Period of Secret Key Secret key update period Value range 0 720 hours 0 means never update the secret key Default value 12 RTSP over TLS Enab...

Page 419: ...Select Main Menu SECURITY Security Warning Security Exception Figure 5 291 Security exception Step 2 Click to enable the function Click to view the list of security exception events Step 3 Configure a...

Page 420: ...inkage actions For details see Step7 Step 4 Click Apply 5 15 System 5 15 1 General Settings You can set NVR basic information such as system date and holiday 5 15 1 1 General You can set device basic...

Page 421: ...ranges from 5 to 60 On the live view control bar click the instant playback button to play back the recorded video within the configured time Logout Time Enter the standby time for the Device The Devi...

Page 422: ...faster the speed is Step 3 Click Apply button to save settings 5 15 1 2 Date and Time Background Information You can set device time You can enable NTP Network Time Protocol function so that the devic...

Page 423: ...tion Click Week or Date Start Time Configure the start time and end time for the DST End Time NTP Enable the NTP function to sync the Device time with the NTP server If NTP is enabled device time will...

Page 424: ...e 5 295 Holiday Step 2 Click Add Holidays Figure 5 296 Add holidays Step 3 Set holiday name repeat mode and holiday mode Click Add more to add new holiday information Step 4 Click Add you can add curr...

Page 425: ...5 297 Serial port Step 2 Configure parameters Table 5 85 Serial port parameters Parameter Description Function Select serial port control protocol Console Upgrade the program and debug with the conso...

Page 426: ...ludes none odd even mark and null Step 3 Click Apply 5 16 Output and Display 5 16 1 Display You can configure the display effect such as displaying time title and channel title adjusting image transpa...

Page 427: ...of the system will be displayed in the preview screen Image Enhancement Select the checkbox to optimize the preview image edges SMD Preview Select the checkbox to display the SMD previews in the live...

Page 428: ...2 Configure the tour setting parameters Table 5 87 Tour parameters Parameter Description Enable Tour Enable tour function Interval Enter the amount of time that you want each channel group displays on...

Page 429: ...Select the checkbox of any channel group and then click Modify or double click on the group The Modify Channel Group dialog box is displayed You can regroup the channels Click Move up or Move down to...

Page 430: ...sic mode System adopts the basic window mode as the new window name For example if you select the 8 display mode the default name is Split8 In regular mode drag the mouse in the preview frame you can...

Page 431: ...301 Merged window Step 3 Click Apply to exit After the setup you can go to the preview window right click and then select Live Layout to select the custom split layout 5 17 POS You can connect the Dev...

Page 432: ...the POS name The POS name must be unique You can enter up to 21 Chinese characters or 63 English characters Enable Enable the POS function Record Channel Click to select a channel to record Privacy En...

Page 433: ...e displayed Time Display Enter the time that how long you want to keep the POS information displaying For example enter 5 the POS information disappear from the screen after 5 seconds Font Size Select...

Page 434: ...e Connection type is UDP or TCP Procedure Step 1 Select Connection Mode as UDP TCP_CLINET or TCP Step 2 Click Figure 5 304 IP address Step 3 For Source IP and Port enter the POS IP address and port St...

Page 435: ...saction information Step 4 Click Search The searched transaction results display in the table 5 18 Audio The audio function is to manage audio files and set schedule play function It is to realize aud...

Page 436: ...User s Manual 416 Figure 5 306 File management Step 2 Click Add Figure 5 307 Add file...

Page 437: ...parameters Table 5 89 Schedule parameters Parameter Description Period In the Period box enter the time Select the checkbox to enable the settings You can configure up to six periods File Name In the...

Page 438: ...igured interval Playing priority Alarm event Audio talk Trial listening Schedule audio file Step 3 Click Apply 5 18 3 Broadcast System can broadcast to the camera or broadcast to a channel group Proce...

Page 439: ...User s Manual 419 Figure 5 310 Add group 1 Step 3 Input group name and select one or more channels Step 4 Click Save to complete broadcast group setup...

Page 440: ...age and then click on the navigation bar device pops up broadcast dialogue box Select a group name and then click to begin broadcast Figure 5 311 Add group 2 5 19 Operation and Maintenance 5 19 1 Log...

Page 441: ...rch results are displayed Related Operations Click Details or double click the log to view details Click Next or Previous to view more log information Click Backup to back up the logs to the USB stora...

Page 442: ...R T information Select Main Menu Maintenance Center System Info Disk Figure 5 314 Disk information Table 5 90 Disk information Parameter Description No Indicates the number of the currently connected...

Page 443: ...icates the status of the HDD to show if it is working normally 5 19 2 4 BPS You can view current video bit rate kb s and resolution Select Main Menu Maintenance Center System Info BPS Figure 5 315 BPS...

Page 444: ...any user for a period of time To block an online user click and then enter the time that you want to block this user The maximum value you can set is 65535 The system detects every 5 seconds to check...

Page 445: ...19 3 2 Network Load Network load means the data flow which measures the transmission capability You can view the information such as data receiving speed and sending speed Procedure Step 1 Select Main...

Page 446: ...displays the information of data sending speed and receiving speed System displays LAN1 load by default Only one LAN load can be displayed at one time 5 19 3 3 Network Test You can test the network c...

Page 447: ...can check the evaluation for average delay packet loss and network status 5 19 4 Maintenance and Management 5 19 4 1 Device Maintenance When the Device has been running for a long time you can enable...

Page 448: ...e the system and more Step 3 Click Apply 5 19 4 2 Exporting System Settings Background Information You can export or import the Device system settings if there are several Devices that require the sam...

Page 449: ...s Manual 429 Figure 5 321 Import and export Step 2 Insert a USB storage device into one of the USB ports on the Device Step 3 Click Refresh to refresh the page The connected USB storage device is disp...

Page 450: ...x Double click this folder to view the backup files 5 19 4 3 Restoring Defaults 5 19 4 3 1 Restoring Defaults on the Local Page Background Information This function is for admin account only You can r...

Page 451: ...You can use the reset button on the mainboard to reset the Device to the factory default settings The reset button is available on select models After resetting all the configurations will be lost Pro...

Page 452: ...ttings have been restored to the factory default 5 19 4 4 System Update 5 19 4 4 1 Upgrading File Procedure Step 1 Insert a USB storage device containing the upgrade files into the USB port of the Dev...

Page 453: ...ervals Manual check Perform real time check whether there is any new version available Ensure the correct power supply and network connection during upgrading otherwise the upgrading might be failed P...

Page 454: ...is correct the system will upgrade automatically The Uboot upgrade can avoid the situation that you have to upgrade through TFTP when the Device is halted 5 19 4 5 Intelligent Diagnosis When exception...

Page 455: ...r on off button to shutdown device directly when device is running especially when it is recording Shut down the device and then unplug the power cable before you replace the HDD Procedure From the ma...

Page 456: ...User s Manual 436 Figure 5 330 Shutdown 2...

Page 457: ...rol Press the power button on the remote for at least 3 seconds Press the power button at the rear panel of the device Auto Resume after Power Failure The system can automatically backup video file an...

Page 458: ...nd Information The factory default IP of the Device is 192 168 1 108 The Device supports monitoring on different browsers such as Safari Firefox Google to perform the functions such as multi channel m...

Page 459: ...s the one that was configured during initial settings To ensure your account security we recommend you keep the password properly and change it regularly Click to display the password Step 3 Click Log...

Page 460: ...according to your actual situation 5 Displays Cell Phone Client and Device SN QR Code Cell Phone Client Use your mobile phone to scan the QR code to add the device into the Cell Phone Client and then...

Page 461: ...n AUDIO Manage audio files and configure the playing schedule The audio file can be played in response to an alarm event if the voice prompts function is enabled 6 4 Cluster Service The cluster functi...

Page 462: ...e Step 4 Configure IP Address Subnet Mask and Default Gateway Step 5 Click OK 6 4 2 Main Device You can add several main devices manually After you enable the cluster function you can vie IP address w...

Page 463: ...n add sub devices For details see 6 4 2 Main Device When adding the first sub device you need not enter the IP address because the first sub device is the current device by default After you added mai...

Page 464: ...er service 6 4 5 2 Arbitrage IP When there are only 2 devices in the cluster a third party device is required to determine whether the main device is faulty so arbitration IP must be set for the clust...

Page 465: ...ual 445 6 4 6 Cluster Log You can search for and view cluster logs Procedure Step 1 Select SETTING Cluster Service Cluster Log Figure 6 6 Cluster log Step 2 Enter the start time and end time Step 3 Cl...

Page 466: ...es to provide wireless high speed Internet and network connections The standard is for wireless local area networks WLANs It is like a common language that all the devices use to communicate to each o...

Page 467: ...cable Damaged SATA port There is no video output in all channels Program version is not correct Brightness is 0 Hardware error I cannot find local records Damaged HDD or HDD ribbon Program version is...

Page 468: ...has been disabled No dx8 1 or higher Upgrade display card driver Network connection error Network setup error Password or username is invalid Client end is not compatible with NVR program There is on...

Page 469: ...503Bundle exe or ffdshow 2004 1012 exe in Windows XP OS Forgot local menu operation password or network password Contact your local service engineer or our sales person for help We can guide you to so...

Page 470: ...or not Use telnet to access and then use command ifconfig a to check device IP address If you see the subnet mask and the gateway has changed after the reboot Upgrade the applications and set again I...

Page 471: ...la 2 to calculate the storage capacity which is storage of each channel needed unit Mbyte In the formula means the recording time for each day hour means number of days for which the video shall be ke...

Page 472: ...eting the previous character In numeral input mode _ stands for clear and stands for deleting the previous numeral Double left click mouse Implement special control operation such as double click one...

Page 473: ...Name Function 1 Power button Press this button to boot up or shut down the device 2 Address Press this button to input device serial number so that you can control the Device 3 Forward Multi step forw...

Page 474: ...nt to record Press this button for at least 1 5 seconds and the manual record page will be displayed 11 Direction keys Switch between current activated controls by going left or right In playback stat...

Page 475: ...User s Manual 455 No Name Function 15 Alphanumeric keys Input password numbers Switch channel Press Shift to switch the input method...

Page 476: ...2 H264 ONVIF Private Q1604 5 40 3 2 H264 ONVIF Private Q1604 E 5 40 9 H264 ONVIF Private Q6034E H264 ONVIF Private Q6035 5 40 9 H264 ONVIF Private Q1755 H264 ONVIF Private M7001 H264 Private M3204 5 4...

Page 477: ...1 11229 H264 ONVIF VIPBL1 3MI RVF XNETM21001 11229 H264 ONVIF IGC 2050F XNETM21001 11229 H264 ONVIF CP PLUS CP NC9 K 6 E 2 7776 H264 ONVIF Private CP NC9W K 6 E 2 7776 H264 Private CP ND10 R cp2011112...

Page 478: ...264 ONVIF Private MPC IPVD 0313AF k20111208B NS H264 ONVIF Private Honeywell HIDC 1100PT h 2 2 1824 H264 ONVIF HIDC 1100P h 2 2 1824 H264 ONVIF HIDC 0100P h 2 2 1824 H264 ONVIF HIDC 1300V 2 0 0 21 H26...

Page 479: ...e WV SW352H H264 MPEG4 ONVIF Private WV SW152E 1 03 H264 MPEG4 ONVIF Private WV SW558H H264 MPEG4 ONVIF Private WV SW559H H264 MPEG4 ONVIF Private WV SP105H 1 03 H264 MPEG4 ONVIF Private WV SW155E 1 0...

Page 480: ...C2 20120614 1 9320 A1 8035 H264 Private Samsung SNB 3000P 2 41 H264 MPEG4 ONVIF Private SNP 3120 1 22_110120 _1 H264 MPEG4 ONVIF Private SNP 3370 1 21_110318 MPEG4 Private SNB 5000 2 10_111227 H264 MP...

Page 481: ...0 1 73 01 H264 ONVIF Private SNC RH 124 1 73 00 H264 ONVIF Private SNC RS46P 1 73 00 H264 ONVIF Private SNC ER550 1 74 01 H264 ONVIF Private SNC ER580 1 74 01 H264 ONVIF Private SNC ER580 1 78 00 H264...

Page 482: ...ormation of firmware updates released by the manufacturer We suggest that you download and use the latest version of client software Nice to have recommendations to improve your device network securit...

Page 483: ...dio and video data being stolen during transmission Reminder encrypted transmission will cause some loss in transmission efficiency 11 Secure Auditing Check online users we suggest that you check onli...

Page 484: ...User s Manual 464 device More information Please visit Dahua official website security emergency response center for security announcements and the latest security recommendations...

Page 485: ...User s Manual...

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