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D410x
6.6 Troubleshooting
Problem
Cause
Solution
The machine does not turn on.
Power supply is missing.
Check the connections at the back of the machine
(chapter 5.4).
Main switch in OFF position (O).
Set the main switch to the ON position (I) (chapter
5.4).
Emergency button is pressed.
Release the emergency button (chapter 3.6).
One or more fuses may be blown
up.
Replace any blown fuse inside the fuse compartment
(chapter 5.3).
The power supply unit is in
overcurrent.
Wait a few minutes and try to restart the machine. If
the problem persists, contact the authorized technical
service.
Electrical connections are defective. Contact the authorized technical service.
The management software
shows an error in the
communication protocol.
Machine is OFF.
Turn the machine on (chapter 5.4) and restart the
management software.
Machine disconnected from the
computer.
Check the connections at the back of the machine
(chapter 5.4).
Computer serial port or USB port
wrongly configured or defective.
Use the configuration and calibration software to make
sure you have correctly configured the port used to
communicate with the machine.
Repair the computer serial port or USB port.
Serial cable damaged.
Replace the communication cable using manufacturer’s
original spare parts.
Connection defective.
Contact the authorized technical service.
Colorant dripping from some
nozzles.
The valve of the pumping unit does
not work correctly.
From the management software dispense approx. 100
cc of colorant from the pumping unit involved (chapter
6.3). If the problem involves many circuits, repeat
the above operation for one circuit at a time, so as to
recycle the colorant dispensed.
If the problem persists, contact the authorized
technical service.
The green punching lamp blinks.
The operator released one of the
buttons, thus interrupting the
punching operation.
Move the semiautomatic shelf down (chapter 6.3.2)
until the photocell is no longer covered by the can,
the green punching lamp will stop blinking; load a can
with lid then repeat the punching operation.
Punching has failed because the can
lid was missing.
Due to a mechanical problem the
punching device did not return to
its initial position.
DANGER OF CUTS.
YOU MUST WEAR CUT-PROOF GLOVES.
Grasp the punching group and bring it back to the
initial position, the green punching lamp will stop
blinking; repeat the punching operation. If the
problem persists, contact the authorized technical
service.
The ON lamp blinks slowly
and the machine refuses the
commands.
The machine is in the off-line 1
condition.
Bring the machine to the on-line condition by pushing
the off-line button or by sending a reset command.
The ON lamp blinks fast and the
machine refuses the commands.
The automatic cap is open and
the machine is in the off-line 2
condition.
Close the automatic cap and bring the machine to the
on-line condition by pushing the off-line button or by
sending a reset command.
