
The unit seems to turn ON but the display is blank or fully lit.
CAUSE
SOLUTION
Display switch is OFF
Verify the display switch on the rear case is on.
LCD ribbon
Verify the ribbon cable is correctly attached.
cable dislodged
VR1 on main board
Verify VR1 on the main board is appropriately set.
changed
LCD defective
Rework or Replace defective LCD. If the NEO LED lights,
but the unit will not function, this indicates a defective LCD.
Main Board defective
Replace defective main board.
Display board may be
Replace Display board
defective
EPROM defective
If the unit’s software was just upgraded, the EPROMs
may be inserted incorrectly or is defective.
Unit will not turn off
CAUSE
SOLUTION
Sheet switch failure
Verify that as the OFF switch is depressed a bubble or
depression can be felt. Replace sheet switch if no depression
is found.
Power supply is defective
If the OFF switch is depressed, pin 6 should be pulled high.
If it is replace RY1 or the power supply.
Main board is defective
If pin 6 was no pulled high then replace the defective main board.
No sound
CAUSE
SOLUTION
Alarm Mute Active
Verify in the configuration screen that Volume is ON
Speaker wire
Verify connection of Speaker wire
disconnected
Speaker is defective
Verify if power is passing through to speaker, if so replace
defective speaker
8-6