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CoachComm X SYSTEM, Operating Manual

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CoachComm X SYSTEM Operating Manual Download Page 86

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Troubleshooting Common Issues

Symptom/s

Potential Problem/s

Corrective Action/s

Failed (WIM) Dry Pair Test

Dry pair/stadium wiring

If audio is present on line in question and 
quality is good, disregard test failure; if not, 
switch to new pair.

Bad patch cable

Replace patch cable.

“Disable” DPT switch is engaged

Change the switch’s position to enable DPT.

Noise/Static/Hum on System or on 
a Channel

Dry pair/stadium wiring

Move lines with noise to unused, dry pair.

Faulty ground plug

Move to another outlet, or apply ground 
isolation adapter to plug.

Bad wired accessory such as Wired 
BeltPack, cable, or headset

Process of elimination: remove items on 
line in question one at a time until problem 
disappears.

Bad WAM thumbwheel

Roll thumbwheel(s) to an unused line.

Crosstalk

Dry pair/stadium wiring

Try a new, unused pair.

Bad wired accessory such as a 
Wired BeltPack, cable, or headset

Process of elimination: remove items on 
combined lines one at a time until crosstalk 
disappears.

Bad Sideline or Press Box panel 
(WIM/WAM)

Isolate to Sideline or Press Box by 
disconnecting dry pair; remove outside 
components from system; if still present, 
contact CoachComm Support.

Red LEDs on 5-Bay Charger

Ambient temperature too high to 
charge (safety mechanism)

Charge indoors or move chargers to a cooler 
location.

WIM Backlight Out

No local power at unit

Check power cords or find new outlet.

WIM Text not on Display

Connected dry pair before power 
up

Disconnect dry pair, power cycle system, re-
connect dry pair.

WIM Indicators Flashing

Dry pair/stadium wiring

Try a new, unused pair.

Ringdown Not Working

No power (tone)

Check power supply in rear of Sideline  
Unit and make sure it has not come 
unplugged.

Dry pair/stadium wiring (no ring)

Try a new, unused pair.

Cart Power/Battery Issue

Loose cord connection

Ensure that all cords are properly plugged 
into the AC Rack Power Strip (vertical power 
strip inside cart’s rear door) and into the AC 
Power Distribution Unit (accessible under the 
5-Bay Battery Charger drawers). 

If the cart has been stored with 
the breaker (located in the belly 
compartment) in the ON position 
without connection to AC power 
during that time, the batteries may 
be too low to power your system. 

Contact CoachComm Customer Support at 
1.800.749.2761 for assistance if this occurs 
with your cart. 

Summary of Contents for X SYSTEM

Page 1: ...O P E R AT I N G M A N U A L O P E R AT I N G M A N U A L ...

Page 2: ...This page is intentionally blank ...

Page 3: ... carefully We want X System to make your job easier and your game day experience positive To successfully familiarize yourself with the many diverse and powerful features X System offers it is crucial that you acquaint yourself with the manual We are committed to providing you with a high quality product that will deliver years of trouble free service Should you experience any problem with your X ...

Page 4: ... Power Supply s 22 Wired Interface Module WIM 23 Ringdown Circuits 25 Wired Assignment Module WAM 26 Sideline Cart Power Management 27 Sideline Cart Rear Patch Panel 30 Control Unit XCU 44 31 Radio Transceivers XRT 900 and XRT 2400 35 Radio Packs XRP 13 37 System Accessories 44 Wired BeltPacks 44 Field and Press Box Cables 44 Headsets 45 System Configuration File 46 Saving a System Configuration F...

Page 5: ...Warranty 87 Glossary 88 Specifications 89 Sideline Cart Specifications 89 Control Unit Specifications 90 Radio Transceiver Specifications 91 Radio Pack Specifications 92 Appendix A Wireless Press Box Unit WPB1 93 Sideline to Wireless Press Box Unit WPB1 System Diagram 93 Wireless Press Box Unit WPB1 Block Diagram 94 Wireless Press Box Unit WPB1 Overview 95 Wireless Press Box WPB1 Rear Patch Panel ...

Page 6: ...O P E R A T I N G M A N U A L 8 0 0 7 4 9 2 7 6 1 w w w c o a c h c o m m c o m v i This page is intentionally blank ...

Page 7: ...nel may void the product warranty associated with your X System CAUTION SYSTEM DAMAGE RISK Protect the power cords from foot traffic Do not allow cords to be crimped or pinched particularly at plugs electrical outlets and the point they exit from the apparatus Routinely inspect power cords for any signs of fray or extensive wear Immediately replace any damaged cords Keep all ventilation openings c...

Page 8: ...rt circuiting of components or wiring Do not wear metal jewelry such as rings watches chains etc when servicing the sideline cart batteries to avoid short circuiting of components or wiring Additional maintenance and off season storage instructions related to the Inverter battery are provided on page 50 of the X System Operating Manual Radio Pack RP Battery Safety WARNING EXPLOSION AND FIRE RISK B...

Page 9: ...ity and terrain cues to the tow vehicle or drive system operator Drive System Safety CAUTION SYSTEM DAMAGE AND INJURY RISK Ensure a tight grip on sideline cart drive system handle when in operation The emergency stop reverse button on the drive system handle provides an immediate halt and brief reversal in the event of a collision or operator fall Utilize the drive system s horn button to signal t...

Page 10: ...he rear of the tow vehicle and the sideline cart Parking Safety The sideline cart drive system uses a magnetic brake which engages as a wheel brake and parking brake when the drive system is powered off CAUTION SYSTEM DAMAGE AND INJURY RISK Never park the sideline cart on a steep grade or slope Reduced traction could result in slippage tipping or other loss of control of the sideline cart Install ...

Page 11: ...ety pins to prevent serious personal injury or system damage CAUTION SYSTEM DAMAGE AND INJURY RISK The drive system handle and sideline cart doors drawers and compartments can be pinch hazards Utilize all installed safety pins on movable components Never under any conditions remove bend cut fit weld or otherwise alter standard parts of the X System Modifications to your system could cause personal...

Page 12: ...e system makes for an incredibly robust easy to operate system Frequency Considerations 900MHz and 2 4GHz CoachComm designed the new X System to operate seamlessly in both the 900MHz and the 2 4GHz frequency bands This allows multiple devices to operate within the bands with minimal interference or reduction of range and performance The 2 4GHz ISM frequency band is a globally accepted portion of t...

Page 13: ...ond those would be spares The X System Sideline Cart ATA package and Wireless Press Box systems contain Neutrik OpticalCon Duo panel connectors and cables Neutrik OpticalCon Duo Connectors are ruggedized pass through connectors compatible with standard LC duplex terminated fiber cable For ease of use CoachComm recommends using Neutrik OpticalCon Duo Chassis Connectors for field and press box stadi...

Page 14: ...ir relationships Sideline to Wired Press Box Unit System Diagram See page 22 for more information about the Wired Press Box Unit See page 30 for more information about the Sideline Cart Patch Panel Figure 7 X System Block Diagram PressBox Panel PressBox Unit Front Sideline Panel RJ 14 Patch Cables RJ 14 Patch Cables Sideline Cart Patch Panel X System Sideline Cart PressBox Panel Stadium Wiring ...

Page 15: ...O P E R A T I N G M A N U A L 8 0 0 7 4 9 2 7 6 1 w w w c o a c h c o m m c o m 9 Wired Press Box Unit Block Diagram Figure 8 Wired Press Box Unit Block Diagram ...

Page 16: ...O P E R A T I N G M A N U A L 8 0 0 7 4 9 2 7 6 1 w w w c o a c h c o m m c o m 1 0 Sideline Cart Block Diagram Figure 9 Sideline Cart Block Diagram ...

Page 17: ...ts 1b Extend the stabilizers to the ground using either the socket wrench or the drill bit adapter and drill Continue extending until stabilizers have made sufficient ground contact to stabilize the cart Note The cart stabilizers are not intended to lift the cart 2 Prepare RT Mast Note The following steps are referenced in Figure 11 and should be performed with at least two people 2a Remove the ma...

Page 18: ...ntennas so they are parallel to the ground 90 angle between the antenna and the RT and point their tips toward the opposing team s RT mast 3e Carefully walk the mast up until the receiving tube is upright and flush with the Cart then secure it with pins 2 and 3 previously removed in 2c See Figure 90 on page 65 for a detailed drawing of these pin locations 2d Extend mast 3c Attach cable s strain re...

Page 19: ...minimum the cart requires one dedicated 15 amp 120V circuit WARNING DANGER Users should exercise extreme care when working with electricity Additional care should be used when working with electricity outdoors in inclement weather When working outdoors or near water always connect the system into a ground fault interrupting circuit CAUTION Secure and protect any cords to prevent walkway hazards an...

Page 20: ...both CUs 6b Wait until the CUs display the CCF Loaded message along with a configuration file summary The bottom CU will take about 30 seconds longer than the top When the CCF load is complete the home screen will display on the front of the CU s and you can proceed 6c Open X Ware and allow its Home screen to load 7 Set up press box unit and null system Note The procedures in this step should be p...

Page 21: ... RP that is not being actively tested or in use 9 Power off and stow away X System Once your event has ended power off and properly stow away all X System sideline cart components 9a Power off all RPs and stow them in their storage drawers CAUTION Thoroughly dry off any moisture prior to storage 9b CoachComm recommends saving a backup copy of your system configuration file to the PC desktop or a U...

Page 22: ...ardware and accessories that reside inside the Cart Front View A Front Rack 23RU shock mounted rack area with acrylic pocket door that contains the following i 19 Touchscreen Monitor ii X System Control Unit s CUs See page 31 for more information iii Pull Out PC Keyboard iv PS 4001 AudioCom Power Supply s See page 27 for more information v Wired Interface Module WIM See page 22 for more informatio...

Page 23: ...more information iv Drive System Switch Provides power to the drive system See page 20 for more information v Rear Patch Panel Contains Main Power Switch Alarm Switch RT connections and dry pair connections See page 30 for more information vi Inverter Outlet Inverter power for Rack Power Distribution Unit Rack components powered by inverter in case of AC power loss vii AC Rack Power Strip Supplies...

Page 24: ...e RT mast when not in use E Left Tie Down Points When transporting the cart in a truck secure straps to the two provided tie down holes on the vertical frame of the cart s axle F Brake Lever Determines the behavior of the Drive System magnetic brake G Right Tie Down Points When transporting the cart in a truck secure straps to the two provided tie down rings on the cart s right side A B C D E Figu...

Page 25: ... Figure 20 In the event of a loss of battery power or another issue with the drive system the cart can be manually towed In this case the brake lever should be in Position B Figure 21 and the cart should be towed at a maximum speed of 3 mph Higher speeds may cause a tip hazard or damage to the electric drive system Note Second generation model X System carts those with a black top have a different...

Page 26: ...eaker OFF when traveling The battery bank breaker protects the cart s battery circuit from damage resulting from an overload or short The breaker should be turned OFF when transporting the cart to away games and also if the cart is stored for more than one week without use Be sure to leave yourself access to the belly compartment so you can turn on the breaker and activate the drive system to unlo...

Page 27: ...tton to signal the sideline cart s movements for nearby vehicles and people D Cart Tow Handle If the drive system is inoperable and you must tow the cart behind a vehicle extend the tow bar on the outside of the handle and secure it with the handle locking pin Connect your tow vehicle to the provided hitch pin location CAUTION SEVERE INJURY AND SYSTEM DAMAGE RISK Never allow individuals to stand s...

Page 28: ...n working with electricity outdoors in inclement weather When working outdoors or near water always connect the system into a ground fault interrupting circuit Note You can find Wireless Press Box Unit overviews in this document s Appendix starting on page 93 PS 4001 Power Supply s Both the Press Box Unit and the Sideline Cart have integrated power supplies These power supplies provide power for e...

Page 29: ... method since they provide plug and play connectivity In addition to connecting to the stadium wiring the WIM 8 RD connects to the WAM 10 and the AudioCom power supplies The WIM 8 RD also provides connections for the local ringdown phone instrument two flexible isolate combine circuits and a monitoring port During run mode the LCD will display line status and during test mode the LCD will show det...

Page 30: ...port errors in continuity or crosstalk It is important to note that the two units communicate over the first four pairs of wires If none of the first four pairs of wires are connected the unit will exit test mode and report that no communication could be established with the DPT on the opposite end of the system If any one of the first four pairs is connected to the remote WIM 8 RD in any of the f...

Page 31: ...ide of the ball to occasionally be in one conversation A remote switch is provided on the end of a cable The remote is plugged into the WIM 8 RD in the appropriate 5 pin XLR jack When the switch is activated the corresponding lines of audio are connected and become one conversation There is a two digit thumbwheel per FCM These are used to select the two lines that you wish to combine While any two...

Page 32: ...at coach s setting Should a wireless coach require a wired unit during an outage or back up situation a wired unit can be plugged into the XLR provided under that coaches setting It should be noted however that the wireless system and the wired back up can be used at the same time The front of the WAM 10 has ten coach positions 1 through 10 Each position has a two digit thumbwheel and a 6 pin XLR ...

Page 33: ...aw out a system diagram and document settings There are many adjustments with X System especially if the wireless components are integrated into it CoachComm strongly recommends that you spend the time to document your initial settings so that in a rush you can get your system back in the same configuration time and time again If the coach is using a wired BP 1002 single channel BeltPack an adapte...

Page 34: ...C power from the stadium or prepare for wired only operation AC power must be connected to the press box unit for the wired portion of the system to function with the absence of AC power on the sidelines In the event of a complete failure of AC on the sidelines both from the stadium and depletion of the battery bank the wireless portion of the system and the ringdowns will not function The wired p...

Page 35: ...e racked components supplies power to all of the rack equipment It connects to AC Power via the Inverter and in the event that AC power is lost everything connected to the Rack Power Distribution Unit will continue operation with power provided by the battery backup system Master Power Switch The Sideline Cart s Master Power Switch is located on the rear patch panel and its functionality is descri...

Page 36: ...r connection was lost C TOP RT SET RJ 45 Ethercon connection for the RT set mounted on the top of the mast D BOTTOM RT SET RJ 45 Ethercon connection for the RT set mounted on the bottom of the mast E STADIUM Duplex LC Neutrik OpticalCon Duo connection for the stadium single mode fiber cable provides fiber X Net connection from Sideline Cart to Wireless Press Box Unit F REMOTE LAN Duplex LC Neutrik...

Page 37: ...reen E Radio Packs Button Switches the Home screen to a selectable mode that allows selection of a wireless Radio Pack to edit its settings via the navigational controls F Local Button Opens the local headset settings on top of the current screen display allowing for adjustments to the local headset settings G LCD Screen Display for viewing real time status of system navigating menus and making su...

Page 38: ...X Net connections using either two RJ 45 ports copper that is Cat 5e or greater or one RJ 45 port and one duplex LC port Single Mode Fiber E 2 WIRE Intercom Port x 4 The Intercom Channel ports 1 2 3 and 4 connect the Control Unit to wired intercom and dry pair wires The pairs of XLR 3M and XLR 3F are electrically identical including the grounds and the grounds of the two channels are electrically ...

Page 39: ...y on page 70 of this manual for more information Secondary Operating Screen Displays additional information about the status of the Control Unit s connected Radio Packs Short press the Home button once to toggle between the Primary and Secondary screens After 60 seconds the screen will timeout and revert back to the Home screen Note Radio Signal Strength Value displays the actual value of the radi...

Page 40: ...Aux Out Stage Announce Null By Port View Current Settings Edit Stage Announce Audio Level Enable Disable Stage Announce Relay Assign to Hardwire Choose Sort Order Radio Transceivers Local Headset Conference Local Headset Mic Gain Local Headset Mic Type Local Headset Sidetone TCP IP Mode editable TCP IP Address editable Subnet Mask editable Default Gateway editable MAC Address non editable Diagnost...

Page 41: ... mast to provide better and more expanded coverage See RT Mast Assembly on page 64 for more information about positioning RTs For a single Control Unit to allow the maximum 18 Normal mode Radio Packs to communicate wirelessly 6 per RT a minimum of 3 RTs is required RT Top A Antenna Connections RP TNC Connector Only CoachComm approved antennas may be used with X System RTs For more information abou...

Page 42: ...o Each RT has an X NET IN port RJ 45 for Cat 5e copper or duplex LC for Single Mode Fiber and an RT LOOP port RJ 45 which allows RTs to be daisy chained to one another D Network Power NET PWR LED Not currently used with X System E RT LOOP Port and Status LEDs Not currently used with X System F RX LED Green LED BLINKS when RT is receiving transmissions from Radio Packs G TX LED Green LED ON blinkin...

Page 43: ...alk Button The Talk button enables or disables the microphone for the selected conference Talk buttons can be set to function as Latch press Momentary press or Always On In addition X System uses an intelligent latching method for Talk buttons When set to Latch one short press will latch the Talk on however pressing and holding the Talk button will cause the button to act as a momentary switch Fun...

Page 44: ... Headset Connector Headset connector is a 4 PIN male XLR connection Optional XLR adapters 4 PIN female to 4 PIN female and 4 PIN female to 5 PIN female are sold separately Radio Pack LCD Home Operating Screen Serves as the main operating screen and displays the status of the Radio Pack as well as talk volume and function assignments Note The Link Quality Indicator LQ provides a diagnostic measurem...

Page 45: ...e Remaining Battery Time Pack Info Device Settings User Settings Tech Menu Page 1 Page 2 Page 3 Model Profile Mode Serial Number Firmware Revision Transceiver Mic Type Mic Gain Auto Detect Dynamic Electret Dynamic Mic Detected 0 6dB to 10 35 dB Factory Defaults Restore Defaults Clear Memory Mic Type Mic Gain Noise Gate Contrast Backlight Brightness Backlight Time Out Side Tone Talk Tones Volume Mi...

Page 46: ...onnect the plug in battery charger to a standard wall outlet and to the Micro USB connector on the RP The connector is located under the rubberized access cover on the side of the RP The battery requires approximately three 3 hours to charge from empty Charge via USB Cable The RP may also be charged by connecting the USB A to Micro B pairing cable to the USB port of a PC and to the Micro USB conne...

Page 47: ...ted in the rack of the Sideline Cart or in the shelf of the Wireless Press Box Unit See the Appendix of this manual for more information on the Wireless Press Box Unit If charger s overheat it will need to be moved to a cooler area to charge batteries properly As a lithium polymer battery safety mechanism the chargers will disable charging if batteries are too hot over 113 F It is important to not...

Page 48: ...t yet online CoachComm recommends powering on the CUs and RTs first before powering on the RPs Pairing an RP to a Control Unit RPs must be paired to a Control Unit CU before they can operate with your X System Once RPs are paired to a CU this process does not need to be done again unless the RP is being paired to a new or different CU for example after a replacement is made for repairs An RP may b...

Page 49: ...w CU will become the active pairing If the RP already has already been paired to two CUs pairing to a third CU will override and replace the non active pairing The new CU will become the active pairing the previous active pairing would still be available in the list of dual pairings 4 When prompted use the RP volume knob and function buttons to choose a Profile from those available in the list on ...

Page 50: ...system Additionally the BP 2002 and BP 6000 features a line button that allows you to toggle back and forth between two different conversations or lines on the system Field and Press Box Cables Wired users are connected to the Sideline Cart and the Press Box Unit via Field and Press Box cables Field cables are generally 100 ft in length They can be customized to 125 ft or 150 ft Press Box cables a...

Page 51: ...he SM 100 and SM 200 CoachComm now offers exclusively the SmartBoom series of headsets SBP 191 and SBP 192 The SmartBoom technology enables you to effortlessly mute your microphone by simply raising the boom above your brow Re enable the microphone by lowering back to the mouth All headsets have a 4 pin XLR connector Figure 56 Dual Ear Model SmartBoom PRO Headset ...

Page 52: ...of this manual for more information about using X Ware 3 If you wish to save your file to a USB Drive insert one into the X System computer located in the top rear rack area behind the touch screen monitor Note Make sure the USB drive has enough space on it to save the file 50 KB should be plenty 4 Go to File and click Save File As and save your file to your USB drive or to a designated folder on ...

Page 53: ...se procedures when uploading a previously saved configuration file to your system via USB Drive See Opening a System Configuration File Offline on page 56 for instructions on how to work with a saved configuration file Important Be sure you have saved a backup copy of your current configuration file prior loading a new one in case you need to revert back to it for any reason 1 Make sure each Contr...

Page 54: ... CU During startup the configuration file CCF will begin loading while the Home Away prompt is displayed on the top CU A progress bar shows the load process on the bottom CU Once the Home Away prompt is cleared the CCF load progress can be seen on both CUs 7 Wait until the CUs display the CCF Loaded message along with a configuration file summary The bottom CU will take about 30 seconds longer tha...

Page 55: ... by a system administrator unlocking requires passcode entry This prevents unauthorized access See page 63 for more C RP Icon Contains the Profile Name Active Conference Pack Name and indicators for battery volume and frequency The icons can be positioned to your liking by dragging them to a location on the screen D System Button Opens X Ware s additional Radio Transceivers Radio Packs and Confere...

Page 56: ...ss Press Box with Wired Backup on page 95 for more information about this possible scenario I Away Indicator If your system is set as the Away team a yellow Away indicator will display in the bottom right hand corner of the Home screen If your system is set as the Home team no icon will display RP Icon The RP Icon represents each individual Radio Pack on the Home Screen and RP Profile Screen The i...

Page 57: ...other members Assigning New Conferences The list of available conferences on the RP Profile Screen displays the conferences currently assigned to that RP s Profile An illuminated green indicator shows the RP s current active conference You can quickly edit these assigned conferences by tapping clicking on any conference and selecting the new assignment from the conference list that displays Note I...

Page 58: ...t that displays You can choose whether to load user settings from the new profile or retain the selected RP s current user settings User settings include the items listed under the Modify view See page 52 for more information If needed you can also change an RP s profile assignment from the Control Unit menu see page 68 for more information Modify Settings The Modify button displays a list of User...

Page 59: ...e list but they will be grayed out Clicking one of the users on the list will take you to that user s RP Profile view Additional System Views Radio Transceivers View The Radio Transceivers view provides information for each RT currently connected to your X System This view also provides another place to view your system s Home or Away setting For more information about this setting see page 67 Fig...

Page 60: ...ach one Profile Name Current RT Current Conference LQ RSSI value Remaining Battery Time Assigned Conferences and Radio Pack device name This list can be sorted by clicking on any column header You can also filter the list by clicking on All Sideline or Press Box and add additional filter groups if desired by using the Group Management feature See page 59 for more information about Group Management...

Page 61: ...at conference in real time This view is also the location of the Auto Null function which is described in detail on page 69 Move a conference assignment from one dry pair to another by selecting the dry pair turning it yellow and then selecting the new conference assignment Confirm your change in the pop up that displays You can also assign conferences to dry pair connections from the CU see page ...

Page 62: ...n X Ware to make offline edits You can install X Ware on a PC other than the cart PC see Installing and Updating X Ware on page 73 for that process To open a saved configuration file 1 Hold down the CTRL key on your keyboard and click on the X Ware desktop icon Hold down the CTRL key until the program opens then release it This bypasses the Control Unit connection function and allows X Ware to ope...

Page 63: ...ave to first open a saved ccf file to edit 2 Click the Conference Management Tab This tab displays a list of the conferences in the open system configuration file 3 Click the Add Conference button in the bottom left corner of the screen A new conference will appear in the list 4 Click in the Conference Name column for the new conference and type a new long name for the conference Limit of 16 chara...

Page 64: ...ou can add a profile to a live system or to an offline system If you make the change while offline you ll have to first open a saved ccf file to edit 2 Click the Profile Management Tab This tab displays a list of the profiles in the open system configuration file 3 Click the Add Profile button in the bottom left corner of the screen A new profile will appear in the list 4 Double click on the newly...

Page 65: ...our ccf offline save the ccf and load it to your top master CU using the procedures detailed on page 46 To create a copy of the profile click the Clone Profile button at the top of the profile detail screen Customizing RP Icon Customize an RP Icon s shape by changing the Icon Flag Headset Profile Color and Font Color fields on the relevant Profile s detail view Changes will be reflected on every R...

Page 66: ...ve to first open a saved ccf file to edit 2 Click the Group Management Tab This tab displays a list of the X Ware groups available to any profiles in the open system configuration file 3 Click the Add Group button in the bottom left corner of the screen A new profile group will appear in the list 4 Double click on the newly created group The group s detail screen will display 5 Click in the Group ...

Page 67: ...s are available If desired you may enter hexadecimal color values for an exact color match to your school colors 7 To associate profiles with any group select them from the All Profiles list on the left hand column then use the arrow button to place the selected profiles into the right hand In this group column You may also open the profile s detail view and edit the Profile Group field in the Glo...

Page 68: ...displays In addition if you re editing your ccf offline save the ccf and load it to your top master CU using the procedures detailed on page 46 When Audio Overlay is enabled on a profile the AO Volume field becomes available on the Game Day Interface Profile Screen Modify Settings view This setting determines the overlaid audio s volume as a percentage of the overall RP volume AO volume is also in...

Page 69: ...e User Access Rights then click Set Passcode A dialog box will display 4 Enter a unique four digit passcode for your system in the Passcode field then click OK Note X Ware will not require a passcode to unlock if you set the passcode to 0000 5 If you re editing your ccf offline save the ccf and load it to your top master CU using the procedures detailed on page 46 Note Your system may already have...

Page 70: ...violations Cover Your RTs When using your RTs in a wet environment protect them with a protective enclosure that will not interfere with the RF for example a clear plastic bag CoachComm recommends either covering each RT individually with small bags or covering the whole RT bracket with a large bag The X System Radio Transceivers are weather resistant including gaskets intended to prevent moisture...

Page 71: ...d tube with one hand then remove pins 2 and 3 from the top of the tube Carefully lower the mast to a bench or chair level with the cart CAUTION Ensure there is a minimum of 20 feet of clearance beside the Cart before lowering the mast 4 Extend the mast to the desired height locking each section in place as you go A minimum of 12 feet is recommended A If you are not fully extending the mast align t...

Page 72: ...enna and the RT and point their tips toward the opposing team s RT mast 9 Carefully walk the mast up until the receiving tube is upright and flush with the Cart and secure with pins 2 and 3 which you removed in step 3 Connecting One RT Cable For customers with only one RT rack mount the rack to the highest point on the mast and connect only one of the RT cables in the bundle from the Cart s rear p...

Page 73: ...f the CU s and you can proceed Turning On 2 Wire Ports and Adjusting Levels Some teams elect to turn off their 2 Wire ports for each Control Unit so they can use the Sideline Cart alone for wireless communication during practice Always make sure that the 2 Wire ports are turned on prior to game day Failure to do so will result in no communication between wireless RPs and the wired system To turn p...

Page 74: ...ardwire 3 Select a Control Unit port from the list and choose a conference assignment for that port from the list that appears 4 Return to the CU Home screen and confirm the change via the Conferences view in X Ware Assign Profiles from the Control Unit If needed you may change an RP s profile assignment from the Control Unit menu rather than from X Ware For more information about how to do this v...

Page 75: ... prior to nulling 2 Using X Ware null each Control Unit one at a time at initial system setup Note You may also null a system from the Control Unit menu without X Ware The Run Auto Null command is found under the Wired Settings menu X Ware Auto Null Screens The Auto Null function is available from the Conferences View in X Ware To null a Control Unit follow the steps below 1 Select the Auto Null b...

Page 76: ...gain If you find that previously working units are now working incorrectly you should re evaluate the changes made above If any unit is deemed not usable turn off the power to that Radio Pack and store the Radio Pack away Understanding Link Quality The Link Quality LQ is a numeric value that provides a real time metric on the quality of communication between the radio in the Radio Transceiver and ...

Page 77: ... the system See additional battery storage safety information below Off Season Storage Inverter Battery Information Follow the instructions below for off season storage and maintenance of your sideline cart inverter s absorbent glass mat AGM batteries CAUTION The cart s AC power distribution unit s switch located on the front rack behind the acrylic door must be in the RESET ON position for the ca...

Page 78: ...e Batteries also degrade and lose overall power capacity if stored or used at higher temperatures Proper Disposal of Old Lithium Polymer Batteries Batteries that appear swollen deformed or damaged or that do not fit properly should never be used Properly dispose of any batteries in this condition in accordance with the instructions provided by your local authorities For more information and local ...

Page 79: ...byte MB graphics card NET version 4 5 2 Additional Recommendation XGA video screen 1024 768 or greater resolution Update Procedures Important Be sure to save a copy of your current configuration file before updating X Ware 1 Locate X Ware application files on PC at C Program Files x86 CoachComm XWare 2 Double click the Uninstall application file to open the uninstall wizard Note You may need to ma...

Page 80: ... the cart computer use the following steps to install an updated version of X Ware 1 Download a copy of the latest X Ware update from the CoachComm website You should receive a link to the exact location in the release announcement 2 Once it is downloaded likely to your PC s Downloads folder save the XWare_Setup_v file to a removable USB drive 3 Insert your removable USB drive to your cart s PC an...

Page 81: ...ck Next to install X Ware into the default destination folder 6 On the Start Menu Folder screen click Install to begin install Installation process will begin and take only a few seconds Click Close when complete 7 An X Ware icon should have been placed onto the desktop and is ready for use Figure 103 License Agreement Screen Figure 104 Default X Ware Destination ...

Page 82: ...ake sure that you have saved a backup copy of your CCF and that the most recent version of X Ware is installed on the cart PC See page 73 for more information about how to update X Ware Firmware Update Procedures 1 Connect the Radio Transceivers RTs to the system 2 Power on the Control Units select Home or Away from the CU s LCD and wait for the configuration CCF to load The empty Home screen will...

Page 83: ...P each connected device will display on the tab along with their current firmware version skip to Step 8 on page 78 A In version 1 9 the connected CU will display on the tab with an alert message about the front panel USB file update procedure Click Next B Connect a USB drive to your PC USB drive should be formatted with FAT FAT32 or exFAT format Click Next C Select the USB drive from the drop dow...

Page 84: ...essage displays in the progress bar Click the Clear button to remove that device from the list Note When updating CUs the CUs will reboot wait for the CU front panel to display an Upload Complete message before clearing the X Ware screen and continuing to Step 11 Note When updating RTs wait for the RX and TX LEDs to finish alternating flashes and return to a normal state before clearing the X Ware...

Page 85: ...ack Pairings You will need to re pair your RPs to ensure that their settings match the latest firmware and configuration Once the update is complete you may recheck this box and leave it checked for future CCF uploads Re pairing is only required when you upload your CCF for the first time after a firmware update D Follow the X Ware prompts to complete the upload While uploading X Ware will notify ...

Page 86: ...anel WIM WAM Isolate to Sideline or Press Box by disconnecting dry pair remove outside components from system if still present contact CoachComm Support Red LEDs on 5 Bay Charger Ambient temperature too high to charge safety mechanism Charge indoors or move chargers to a cooler location WIM Backlight Out No local power at unit Check power cords or find new outlet WIM Text not on Display Connected ...

Page 87: ... Return Material Authorization RMA Number Obtaining a Return Material Authorization Number will ensure that your equipment is handled promptly All shipments of CoachComm products should be made via UPS or the best available shipper prepaid and insured The equipment should be shipped in the original packing carton if that is not available use any suitable container that is rigid and of adequate siz...

Page 88: ...nna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication Conformément à la réglementation d Industrie Canada le présent émetteur radio peut foncti...

Page 89: ...led environment This equipment should be installed and operated with minimum distance 20 cm 7 87 in between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Non Radio Device License Information Warning Changes or modifications to this device not expressly approved by CoachComm could void the user s authority to ope...

Page 90: ...agreement do not install or use the Software and you must not accept this EULA agreement License Grant A Software Product License Subject to the terms of this EULA Company hereby grants to Licensee a royalty free non exclusive non transferable license to possess and to use a copy of the Software Software is being distributed by Company Licensee is not allowed to make a charge for distributing this...

Page 91: ...f this License then this License and any rights afforded to the user hereunder shall terminate automatically without any notice or other action by CoachComm Upon termination of this License the user shall cease all use of X Ware and uninstall X Ware Integration Both parties agree that this EULA is the complete and exclusive statement of the mutual understanding of the parties and supersedes and ca...

Page 92: ...lied or statutory and including without limitation the implied warranties of merchantability fitness for a particular purpose and non infringement Furthermore CoachComm and its affiliates partners suppliers and licensors make no warranty that i the application or third party content and services will meet your requirements ii X Ware or third party content and services will be uninterrupted accurat...

Page 93: ...UCTS IS LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND Parts Limited Warranty Replacement parts for CoachComm LLC products are warranted to be free from defects in materials and workmanship for 120 days from the date of sale to the end user This warranty does not cover any defect malfunction or failure caused by circumstances beyond the control of CoachComm LLC including but not limite...

Page 94: ...or dynamic determined by user selection or system auto detection Noise Gate Dynamic processor that suppresses unwanted noise present when the audio signal is at a low level Profile A Radio Pack Profile assigns functionality to a Radio Pack s local controls knobs and buttons as well as what conferences they subscribe to RJ 14 A telephone jack used to make connections with dry pair By definition the...

Page 95: ...idth 33 87 in Sideline Cart Height First Generation Cart 68 44 in Second Generation Cart 67 5 in Sideline Cart Weight First Generation Cart Approx 1250 lbs fully loaded 765 lbs cart only Second Generation Cart Approx 1185 lbs fully loaded 700 lbs cart only Ground Clearance 3 4 in Wheelbase 45 44 in Track Center to Center of Wheels 27 14 in Tire Type Pneumatic Tire Size 4 80 4 8 Power Requirements ...

Page 96: ...5 for copper 1 duplex LC for Single Mode Fiber 2 Wire Intercom Connection 4 channels via XLR 3F with XLR 3M loop 4 ports 2 Wire Compatibility Clear Com RTS and AudioCom Balanced 4 Wire Intercom Connection 4 ports via RJ 45 Stage Announce Output XLR 3M nominal 12 dBu into 600 ohms balanced transformer isolated AUX IN 1 4 6 35 mm 3 conductor jack 17 5 dBu max in balanced transformer isolated AUX OUT...

Page 97: ...ft 150 m under typical conditions 1500 ft 450 m line of sight Note Functional range depends on many variables including RF signal absorption reflection and external interference No of Radio Packs Supported when RT in Normal Mode 6 Number of Antenna Connections per Transceiver 2 Antenna Connector Type RP TNC Supplied Antenna 2dBi Omni directional whip X NET IN Port supports 1 connection 1 RJ 45 for...

Page 98: ... Dynamic Range Greater than 90 dB Audio Frequency Response 150 Hz 7 kHz Conferences 3 3 Simultaneous Listen Paths 1 1 Volume Knobs 1 1 Talk Buttons 1 1 Headset Connector 4 pin male XLR USB Port 1 Micro USB Microphone Type Auto Detect or Manual Select Dynamic or Electret LCD Display 280 64 resolution Antenna internal 2 2dBi Dipole Battery Life Rechargeable Lithium Polymer Greater than 9 hours Great...

Page 99: ...ystem Diagram Stadium Press Box Panel RJ 14 Patch Cables Wireless Press Box Unit Rear Panel Wireless Press Box Unit Stadium Wiring Duplex LC SMF Cables RJ 14 Patch Cables Sideline Cart Sideline Cart Rear Panel Stadium Sideline Panel Legend Back Up Cat 5 Copper Fiber Both shown together in this diagram Duplex LC SMF Cables Figure 115 X System Block Diagram with WPB1 ...

Page 100: ...ear Patch Panel UPS DA 15 DA 15 AC AC AC DA 15 1 4 DA 15 5 8 3 Pin XLR x4 Wireless Press Box AC AC DC Ringdown 3 Pin XLR x4 Fiber x2 RJ14 x6 RP s Chargers AC Drawer Tablet PC Switch CAT5e LAN CAT5e LAN 2 4GHz RT 2 4GHz RT CAT5e XNET AC AC AC Stadium Dry Pair RJ14 x6 Fiber XNET OR AC CAT5e XNET Fiber LAN ANT ANT COAX COAX CAT5e XNET RP RP RP RP RP RP RP RP RP RP RP RP Keyboard CAT5e LAN Bluetooth F...

Page 101: ... to the sideline via fiber optic cabling which provides remote access to X Ware as well as a more secure and clearer audio path from the press box to the field A X System RTs See page 35 for more information These RTs are not removable they function from within the trunk B Tablet PC Drawer C X System Control Unit s CUs See page 31 for more information D PS 4001 AudioCom Power Supply s See page 27 ...

Page 102: ...relocate the tablet elsewhere in the press box B RT 1 Cat 5e or greater connection for a third spare RT C RT 2 This connection is not currently used with X System D STADIUM Duplex LC Neutrik OpticalCon Duo Part NO2 4FDW A connection for the stadium single mode fiber cable provides fiber X Net connection from Wireless Press Box Unit to Sideline Cart E REMOTE LAN Duplex LC Neutrik OpticalCon Duo Par...

Page 103: ...paired to both the secondary bottom sideline CU and the primary top press box CU Tip RPs with dual pairing can switch the active pairing between Control Units with this shortcut Hold down both Function buttons for 5 seconds 3 Connect to X Ware A Power on the press box tablet B Launch the screen sharing software to remotely access the sideline PC C Launch the sideline X Ware if not already running ...

Page 104: ...ld down both Function buttons for 5 seconds 3 Connect to X Ware A Power on the press box tablet B Launch the press box X Ware 4 Access each CU s menu Wired Settings Intercom Settings and verify that all 2 Wire ports are set to AudioCom A C 5 If desired connect your backup wired BeltPacks for all users to the Wired Interface Panel A Power on wired BeltPacks and make sure TALK buttons are off 6 Perf...

Page 105: ...adium Press Box Panel RJ 14 Patch Cables Wireless Press Box Unit Rear Panel Wireless Press Box Unit WPB2 Wireless Press Box Unit WIP Stadium Wiring Duplex LC SMF Cables RJ 14 Patch Cables Sideline Cart Sideline Cart Rear Panel Stadium Sideline Panel Legend Back Up Cat 5 Copper Fiber Both shown together in this diagram Duplex LC SMF Cables Figure 119 X System Block Diagram with WPB2 ...

Page 106: ...Control Unit 2 PS 4001 1 4 PS 4001 5 8 CAT5e XNET Stadium Fiber Stadium Shore Power WIP Rear Patch Panel UPS AC AC AC 3 Pin XLR x4 Wireless Press Box WPB2 AC 3 Pin XLR x4 Fiber x2 Ethercon RJ 45 x3 RP s Drop In Chargers AC Drawer Tablet PC Switch CAT5e LAN CAT5e LAN 2 4GHz RT 2 4GHz RT CAT5e XNET AC AC AC Stadium Dry Pair RJ14 x6 Fiber XNET OR AC CAT5e XNET Fiber LAN ANT ANT COAX COAX CAT5e XNET K...

Page 107: ...ireless Press Box provides more customization for booth coaches by using a Radio Pack similar to the field coaches In addition it offers the ability to connect to the sideline via fiber optic cabling which provides remote access to X Ware as well as a more secure and clearer audio path from the press box to the field WPB2 Front A X System Wired Interface Panel WIP See page 104 for more information...

Page 108: ...vable they function from within the trunk G Uninterruptible Power Supply UPS 1RU See page 27 for more information H Tablet PC Shelf I Headset and Accessory Storage WPB2 Rear A Rear Patch Panel Contains LAN RT dry pair and fiber connections See page 103 for more information B Shore Power Connection A Rear B Figure 122 Wireless Press Box Unit WPB2 Rear View ...

Page 109: ...he tablet elsewhere in the press box B RT 1 Cat 5e or greater connection for a third spare RT C RT 2 This connection is not currently used with X System D STADIUM Duplex LC Neutrik OpticalCon Duo Part NO2 4FDW A connection for the stadium single mode fiber cable provides fiber X Net connection from Wireless Press Box Unit to Sideline Cart E REMOTE LAN Duplex LC Neutrik OpticalCon Duo Part NO2 4FDW...

Page 110: ...o a c h c o m m c o m 1 0 4 Wired Interface Panel WIP The Wireless Press Box Unit WPB2 has one Wired Interface Panel WIP which is a rack unit that combines the functions of the WIM and WAM Overview Figure 124 WIP Overview Rear Front A B C D F E G H I J K N L M ...

Page 111: ... Flexible Combine Module FCM on page 25 Ringdown Circuits Refer to Ringdown Circuits on page 25 A LCD B Flexible Combine Modules FCM 2 C Monitor Port D User soft buttons function indicated on LCD E Ringdown instrument connections F Dual Assignment Thumbwheels 1 through 10 G Wired back up ports 6 pin XLR two line 1 through 10 H Dry pair connections RJ 14s I Connections to WAM 10 J Connections to lo...

Page 112: ...ne CU and the primary top press box CU Tip RPs with dual pairing can switch the active pairing between Control Units with this shortcut Hold down both Function buttons for 5 seconds 3 Connect to X Ware A Power on the press box tablet B Launch the screen sharing software to remotely access the sideline PC C Launch the sideline X Ware if not already running 4 Test operation of the press box RPs 5 Co...

Page 113: ...t Home or Away and allow the CCF to load This will configure the Press Box Radio Transceivers RTs C Power on the press box Radio Packs RPs Verify that the RPs active pairing is to the press box CU Note Press box RPs should be paired to both the secondary bottom sideline CU and the primary top press box CU Tip RPs with dual pairing can switch the active pairing between Control Units with this short...

Page 114: ...st and auto null all of the lines from the press box using X Ware s Conference view under the System Settings menu IMPORTANT Do not auto null the sideline CUs and press box CUs at the same time 7 Test operation of the press box RPs 8 After the game power off and stow away X System wireless press box components Dry Pair Workflow Reminders The Press Box CUs will be turned on and will configure the P...

Page 115: ...achcomm com Copyright 2016 2019 CoachComm LLC All rights reserved The Tempest Connex and SmartBoom word marks and Tempest and X System logos are trademarks of CoachComm LLC Any and all other trademark references within this document are property of their respective owners Document Reference 2020 06 D0000281_G ...

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